59

Customer Service Representative Fresher Jobs in Gurgaon

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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Gurgaon
Airport Supervisor Airline Operations Airline Customer Service Customer Manager Staff Management Problem Solving Aviation Ground Operation Ground Manager Good Communication Skills Airport Ticketing Airport Cargo Airport Staff Airport Ramp Airport Representative Airport Cargo Loader Airport Manager Airline Airlines Executive Airline Supervisor Airline Ramp Executive Airport Operation Airline Customer Service Representative
We are looking for an Airport Supervisor to oversee operations at the airport. This role is essential for ensuring a smooth and safe travel experience for passengers. **Key Responsibilities:**- **Supervise Staff:** Manage and guide airport staff to ensure they perform their duties effectively and efficiently, helping to create a positive work environment.- **Monitor Operations:** Oversee the daily activities at the airport, including check-in, boarding, and baggage handling to ensure everything runs smoothly and on time.- **Customer Service:** Address passenger inquiries and resolve complaints professionally, ensuring that travelers have a pleasant experience.- **Safety Compliance:** Ensure all operations meet safety regulations and airport policies, promoting a secure environment for both staff and passengers.- **Coordination with Departments:** Collaborate with various airport departments and airlines to coordinate schedules and services, ensuring seamless operations.- **Reporting:** Maintain records and prepare reports on daily operations, staff performance, and any issues encountered, which helps in making informed decisions.The ideal candidate should possess strong leadership and communication skills, along with a basic understanding of airport operations. A high school diploma is required, and previous experience in customer service or airport roles is a plus, though not mandatory. Candidates should be detail-oriented, able to work in a fast-paced environment, and demonstrate a commitment to providing excellent customer support. A proactive attitude and the ability to solve problems quickly will greatly contribute to success in this role.
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  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Care Customer Relationship Customer Management Customer Handling
We are hiring for International Voice Process. Need Excellent command over English. Both side cabs.5 days working.Rotational shifts and off.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 49
Customer Care CRM Sales Outbound Calling Customer Support Voice Process Cold Calling BPO Sales Inbound Process Call Center Sales
Handle inbound and outbound calls in a professional and courteous manner.Respond promptly to customer inquiries and provide accurate product or service information.Record details of customer interactions, feedback, and complaints in the CRM system.Resolve customer issues by clarifying problems, researching answers, and following up to ensure resolution.Transfer calls or escalate complex issues to the appropriate department when necessary.Maintain knowledge of company products, services, and promotions to provide informed assistance.Meet or exceed daily/weekly performance targets (call handling time, customer satisfaction, etc.).Follow call center scripts, policies, and procedures while maintaining a friendly tone.Work as part of a team to ensure efficient operations and customer satisfaction.
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Travel Requirement Negotiation Skills Customer Relationship English Speaking Air Ticketing Holiday Packages Hotel Booking Escort Activities Travel Sales Tours Travel Outbound Calling Desktop Support Internal Communication
We are looking for a Customer Care Representative to join our team and provide excellent service to our clients. The ideal candidate will have a passion for travel and experience in the hospitality industry. Responsibilities:- Assist customers with booking air tickets, holiday packages, and hotel accommodations- Provide information about travel destinations, activities, and tours- Handle outbound calling to promote our services and specials- Assist with desktop support and internal communication within the company- Build and maintain strong customer relationships
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Customer Relationship Customer Support English Language Customer Calling Customer Service Voice Process
Job Title: Customer Support Executive Voice Process (Non-Technical)Location: Jaipur, GurgaonWork Mode: Work From OfficeInterview Mode: VirtualJob Overview:We are hiring for a Voice Process (Non-Technical) role based in Jaipur. The ideal candidate should have **excellent English communication skills (V5 level) and be open to working in rotational 24x7 shifts. This opportunity is open to both freshers and experienced individuals.Key Responsibilities:Handle customer interactions over voice calls with clarity and professionalismResolve queries, provide support, and ensure customer satisfactionFollow standard operating procedures and accurately document interactionsWork collaboratively with team members to achieve performance goalsEligibility Criteria:Education:Undergraduate (UG) or Graduate in any streamExperience:Freshers are welcomeExperience in a voice process or customer service role is a plusCommunication:*Must have excellent communication skills in English (V5 proficiency)Shifts: Comfortable with rotational shifts (24x7), including night shiftsLocation: Must be able to work from office in JaipurSalary Structure: 2L-4L CTC p.a.
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Outbound Calls Inbound Calls Sales Process Chat Support Email Support Back End Processing
Job Title: Customer Support Specialist (All Channels)We are looking for a dedicated Customer Support Specialist to serve as the primary point of contact for our customers. You will provide prompt and professional assistance across multiple channels, including phone calls, email, and live chat.Key Responsibilities:Handle inbound and outbound customer inquiries via call, email, and chat.Efficiently resolve customer issues, complaints, and questions.Utilize and maintain backend systems (e.g., CRM) to track and manage customer interactions.Provide accurate information on products, services, and company policies.Collaborate with internal teams to escalate complex issues and ensure a positive customer experience.Qualifications:Proven experience in a customer service role.Excellent verbal and written communication skills.Strong problem-solving abilities and attention to detail.Familiarity with CRM software and other support tools.Ability to multitask and work effectively in a fast-paced environment.
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Customer Service Representative Fresher

Trinetra Global Consultancy

Customer Support Chat Voice Both
As a Customer Service Representative, your primary responsibility is to provide exceptional customer support and assistance. This includes answering customer inquiries, resolving issues, and ensuring overall customer satisfaction. You will be tasked with handling customer interactions through various channels such as phone, email, and chat.Key responsibilities:1. Responding to customer inquiries and resolving issues in a timely and professional manner2. Providing product information and troubleshooting assistance to customers3. Processing orders, returns, and exchanges
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Hindi Typing Computer Operator Customer Care Customer Care Representative Hindi Typist Online Data Entry Typing Offline Data Entry Data Typing English Typist Data Entry Data Typist
Job Openings for 804 Data Typist Jobs for Freshers in Delhi, Chandigarh, Amritsar, Lucknow, Kanpur, Patna, Indore, Bhopal, Gwalior, Gurgaon, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Data Entry, Hindi Typing, Computer Operator, Customer Care, Customer Care Representative etc.
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Customer Relationship Customer Service Customer Support Voice Process
Job highlightsGood English communication skills; Freshers or experienced candidates welcomeHandle customer queries via voice and chat in an international processRelocation bonus of 10K and lucrative incentives
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  • Fresher
  • 2.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Service Customer Support Voice Process Inbound Internal Communication Good Communication Inbound Voice Process
Exciting Opportunity Looking for a Fresher or candidate with 6 months of Experience for a one of the Top most BPO in Gurgoan.Non Voice projectExciting Salary and IncentivesRotational Shift and 2 Week offON SPOT OFFERGreat Opportunity to start you carrerContact 9930990255
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Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Support Customer Service Voice Process Technical Services Outbound Sales Inbound English Language Inbound Process Inbound Voice Process Customer Calling Good Communication Hindi
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively
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  • 0 - 3 yrs
  • Gurgaon
Customer Relationship Customer Service English Language Inbound Voice Process
International voice process at wipro
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Customer Relationship Voice Process English Language Customer Support Customer Service Desktop Support Good Communication Customer Calling
*Exciting opportunity for Customer Support*Location: GurgaonProcess: Tata Motors(Customer Service)Work Schedule: 6 days working Rotational weekoff_Day shift for Females 24*7 rotational shift for male Candidates_ Qualification: *Graduation mandatory*Experience: *Minimum 1 Year experience in BPO*Salary: *26000 *Skill Set: *V5*Language: *Good English* Intrested candidates can share their Updated Resume: HR.STAFFENCE@GMAIL.COMRegards,Staffence HR Team
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Customer Relationship Outbound Calling Desktop Support Customer Service Internal Communication Outbound Sales Voice Process Inbound Process Inbound Voice Process Customer Calling Technical Services Inbound Customer Support Good Communication English Language
Customer Support Representative English & Hindi** Location:Gurugram,Hr team (whatsapp only)92590695998307434130### **About the Role** We are looking for a **Customer Support Representative** who is fluent in **English and Hindi** to handle customer queries, provide resolutions, and ensure a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first approach. ### **Key Responsibilities** Handle inbound and outbound customer inquiries via phone, email, and chat Provide accurate information and resolve customer issues efficiently Assist customers with bookings, cancellations, refunds, and policy clarifications Maintain records of interactions and follow up on unresolved issues Escalate complex issues to the appropriate team for resolution Ensure a high level of customer satisfaction through effective communication Work in a **fast-paced BPO environment**, adhering to service level agreements (SLAs) ### **Required Skills & Qualifications** Fluency in **English and Hindi** (spoken and written) 0-2 years of customer service experience (BPO or travel industry preferred) Strong problem-solving skills and ability to multitask Ability to handle irate customers with patience and professionalism Comfortable working in rotational shifts, including weekends and holidays Basic computer skills and familiarity with CRM tools ### **Perks & Benefits** Competitive salary with performance-based incentives Health and wellness benefits Training and career growth opportunities Friendly and dynamic
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Customer Relationship Customer Support Outbound Calling Customer Service Inbound Process Outbound Sales Good Communication Voice Process
We are hiring for many different companiesContact person - Sristi Rawat
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Gurgaon
BPO Telecaller Customer Relationship Outbound Calling Inbound Process English Language Customer Service Good Communication
**Customer Support Associate International & Domestic Process** As a Customer Support Associate, you play a crucial role in delivering exceptional service to customers across both international and domestic markets. This position requires a strong commitment to resolving customer queries, providing solutions, and ensuring a positive experience in every interaction. Your responsibilities include handling inbound and outbound calls, emails, and chats, addressing customer concerns, and assisting with product or service-related inquiries. Effective communication skills, both verbal and written, are essential to clearly understand customer needs and provide accurate information. In this role, you must exhibit excellent problem-solving skills, empathy, and the ability to remain calm under pressure. Adhering to company policies and maintaining professionalism at all times is crucial. Additionally, you will be expected to meet performance metrics such as customer satisfaction scores, resolution time, and quality standards. Working in both international and domestic processes offers exposure to diverse customer bases, requiring adaptability to different time zones, accents, and cultural nuances. This role provides an opportunity to enhance your interpersonal skills, build customer relationships, and contribute to the companys success. If you are passionate about customer service and thrive in a fast-paced environment, this role is an excellent fit for you!
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Customer Service Representative

Dhal Information System

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Gurgaon
Communication Customer Service Customer Support
We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will provide outstanding support and assistance to our customers, ensuring their needs are met and concerns resolved promptly and professionally. This role is crucial in maintaining customer satisfaction and loyalty.Strong communication and interpersonal skills.Problem-solving and conflict-resolution abilities.Ability to multitask and manage time effectively.Work Schedule: 6 days a weekShifts: Rotational shifts (Day shifts for female candidates)Week Off: Rotational week offQualification: Graduation
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Gurgaon
Outbound Calling Customer Service Inbound
Responsibilities Strong communication and interpersonal skills. Problem-solving and conflict-resolution abilities. Ability to multitask and manage time effectively.Work Schedule: 6 days a weekShifts: Rotational shifts (Day shifts for female candidates)Week Off: Rotational week offQualification: Graduation
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Customer Support Representative

A2z World Services Pvt Ltd

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Support Technical Services Inbound Process
*HIRING FOR CUSTOMER SUPPORT ASSOCIATE WORK FROM OFFICE* *Skillset:* Excellent comms in English *Qualification:* Graduate *Interview rounds:*HR Round, Ops Round, Client Round *Salary:* 26K CTC to 29K CTC *Experience:* Experienced in Tech support/customer support at least 6 months *Working days:* 5 days working 1 Weekly off - Rotational *Cab:* Both side cabs *Location:* Gurgaon *WhatsApp your cv on 9421758768
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Data Entry Data Center Operator Hindi Typing Computer Operator Customer Care Customer Care Representative
Hiring for 830 Data Typist Jobs in Delhi, Gurgaon, Amritsar, Kanpur, Gwalior, Bhopal, Patna, Indore, Chandigarh, Jaipur, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Data Entry, Data Center Operator, Hindi Typing, Computer Operator, Customer Care, Customer Care Representative etc.
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Hotel Booking Hotel Executive Hotel Staff Hotel Operation House Keeping Customer Service Customer Care Guest Handling Guest Representative Guest Services
We are looking for 890 Hotel Executive Posts in Delhi NCR,Gurgaon,Amritsar,Chandigarh,Lucknow,Kanpur,Mohali,Indore,Gwalior,Agra, with deep knowledge in Hotel Booking,Hotel Executive,Hotel Staff,Hotel Operation,House Keeping,Customer Service,Customer Care,Guest Handling,Guest Representative,Guest Services and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc
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Customer Relationship Outbound Calling Desktop Support Internal Communication Inbound
Job Openings for 387 Customer Support Representative Jobs for Freshers in Delhi,Bhopal,Indore,Chandigarh,Gurgaon,Faridabad,Gwalior,Amritsar,Lucknow,Kanpur, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship,outbound calling,Desktop Support,Internal Communication,inbound etc.
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Customer Service Representative

Dhal Information System

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Gurgaon
Communication Customer Support Inbound Customer Service
Strong communication and interpersonal skills.Problem-solving and conflict-resolution abilities.Ability to multitask and manage time effectively.Work Schedule: 6 days a weekShifts: Rotational shifts (Day shifts for female candidates)Week Off: Rotational week offQualification: Graduation
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Communication Customer Support Internal Communication Voice Process Inbound Inbound Voice Process Good Communication English Language
Exciting Opportunity Looking for a Fresher or candidate with 6 months of Experience for a one of the Top most BPO in Gurgoan.Non Voice projectExciting Salary and IncentivesRotational Shift and 2 Week offON SPOT OFFERGreat Opportunity to start you carrerPlease DM or share you resume at trirana@gmail.com
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