Customer Care Executive Job Vacancies in Gurgaon

We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. **Assist Customers:** Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. **Resolve Issues:** Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. **Document Interactions:** Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. **Provide Product Knowledge:** Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.

Customer Support Associate Location: Gurugram Job Type: Full-time

We are looking for a Customer Support Executive to join our team in Gurgaon. This is a full-time position ideal for individuals with 0 to 2 years of experience. As a Customer Support Executive, you will be the first point of contact for our customers, providing them with assistance and support.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls, emails, or chats from customers, answering their questions and resolving any issues they may have.- **Provide Product Information:** You will assist customers by explaining our products and services, guiding them through features and benefits to help them make informed decisions.- **Resolve Complaints:** You will manage customer complaints professionally, using effective problem-solving skills to ensure customer satisfaction and loyalty.- **Maintain Customer Records:** You will document customer interactions and update their information in the database, ensuring accuracy and completeness for future reference.- **Collaborate with Teams:** You will work closely with other departments, such as sales and technical support, to provide seamless service to customers and address their needs.**Required Skills and Expectations:**Candidates should be at least 12th pass, with strong communication skills in English and any regional languages. Being patient and understanding is crucial for resolving customer issues. A basic understanding of computer applications is expected, along with a willingness to learn. You should be able to work well in a team and be eager to help others. Punctuality and a positive attitude towards work are also important traits for this role.

Were Hiring: International Voice Process (Travel Support) GurgaonLooking to kickstart or grow your career with a global leader in customer experience? Heres your chance to join Teleperformance - Airbnb Process and work in an exciting international environment!Company: Teleperformance (Airbnb Process)Location: GurgaonProcess: International Voice - Travel SupportSalary (In-Hand)Freshers: Up to 27,000/monthExperienced: Up to 32,000/monthJob DetailsShift: Rotational ShiftWorking Days: 5 Days a WeekInterview Mode: 100% VirtualEligibility CriteriaAny Graduate (Freshers & Experienced both can apply)Excellent English Communication Skills - MandatorySelection ProcessRiva AI RoundSelf RegistrationAMCAT (Minimum Score: 65)HR RoundOperations Round Perks & Benefits Two-way Cab Facility $150 Annual Performance Voucher (Based on KRA) Global exposure & growth opportunities

We are looking for a dedicated Customer Service Executive to join our team in Gurgaon. This position is ideal for individuals who are eager to start their career in customer service and have a passion for helping others.**Key Responsibilities:**- **Interact with Customers:** Handle customer inquiries via phone, email, or in person, ensuring they receive clear and accurate information about our products and services.- **Resolve Issues:** Identify customer problems and provide effective solutions, ensuring a high level of customer satisfaction and support.- **Document Interactions:** Maintain detailed records of customer interactions, including inquiries and complaints, to help improve service quality.- **Follow-up:** Proactively follow up with customers regarding their issues or requests to ensure timely resolution and to demonstrate excellent service.- **Provide Feedback:** Share insights and feedback from customers with the management team to drive product improvements and enhance the overall customer experience.**Required Skills and Expectations:**- Strong communication skills in English and Hindi, both written and spoken, to interact effectively with customers.- A good understanding of basic computer skills, which is necessary for managing customer records and using support software.- Ability to work independently and as part of a team, demonstrating reliability and a positive attitude.- Problem-solving skills to address customer concerns in a calm and efficient manner.- Willingness to learn and adapt, as the role may involve dealing with diverse customer needs and various products. Candidates must hold at least a 12th-grade education and be ready to work from the office in Gurgaon. We welcome fresh graduates and individuals with less than a year of experience to apply.

We are looking for a dedicated and organized Back Office Executive to join our team in Sector 93. The ideal candidate will support our operations by managing administrative tasks and ensuring smooth workflow.**Key Responsibilities:**- **Data Entry:** Accurately enter and maintain data in the companys databases, ensuring all information is current and correct.- **Document Management:** Organize and manage all relevant documents, ensuring they are easily accessible and properly filed.- **Customer Support:** Assist customers by responding to inquiries and providing information as needed, ensuring a positive experience and quick resolution of issues.- **Inventory Tracking:** Monitor and update inventory levels, ensuring that stock is sufficient to meet operational demands.- **Reporting:** Prepare regular reports on various metrics as required, helping to track progress and identify areas for improvement.- **Collaboration:** Work closely with other team members and departments to ensure smooth communication and coordination of tasks.**Required Skills and Expectations:**The successful candidate should be detail-oriented and possess strong organizational skills. Proficiency in basic computer applications, such as Microsoft Office, is essential. Good communication skills are necessary to interact effectively with team members and customers. A positive attitude and willingness to learn will greatly benefit in this role. Flexibility regarding tasks and ability to manage time efficiently are also important traits for a Back Office Executive. This position is ideal for females with 0-5 years of experience looking to grow within a supportive work environment.

Greet and welcome customers entering the jewellery showroom.Understand customer needs such as occasion, budget, and design preference.Show and explain different jewellery designs (gold, diamond, silver, etc.).Provide clear information about product weight, price, making charges, and certification.Assist customers in selecting jewellery and help close sales.Maintain attractive and organized jewellery displays in the showroom.Handle jewellery carefully and follow store security procedures.Support the billing process and ensure accurate invoices.Build good relationships with customers to encourage repeat purchases.Inform customers about new collections, offers, and promotions.Assist in stock checking and inventory management.Work towards achieving daily or monthly sales targets.

JOB Role: To provide human intelligence services to support leading US websites. Your responsibilities will include reviewing user-generated content, offering email support, assisting via live chat, and performing data entry tasks. This role requires attention to detail, excellent communication skills, and the ability to handle multiple tasks efficiently.Eligibility Criteria:- Non-voice, non-technical back-end profile. Graduates with 02 years of experience are eligible. Candidates should have strong computer knowledge.- Age between 21 and 30 years- Responding to customer enquiries and resolving issues via email communication- Excellent written and verbal English communication skills- Knowledge of email management tools and software- Good knowledge of Social Media platforms- Ability to work in a 24/7 environment, with 3 rotational shifts- Must be willing to work from the officeRotational Shifts :Morning: 6:00 AM to 2:00 PMAfternoon: 1:00 PM to 9:00 PMNight: 9:00 PM to 6:00 AMSalary & Remuneration:-Monthly CTC Offered: Rs. 25,000/- to Rs. 26,000/-Yearly CTC Offered: Rs. 3LPA to 3.10LPA.Benefits: ESI, PF, Yearly Bonus, Gratuity, Night Shift allowance etc.Contact: (Kapil Sharma HR-Administrator)Tel- 0124-4265652/3Send resume to ecs.hr2.grg@elcamiotech4.com

Roles:Acts as the first point of contact for visitors, clients, and callersRepresents the organization with a professional and friendly attitudeSupports daily front-office operationsEnsures smooth communication flow within the organizationResponsibilities:Greet visitors and guide them to the appropriate person or departmentAnswer incoming phone calls and direct them accuratelyHandle inquiries politely and provide correct informationManage appointment scheduling and meeting arrangementsMaintain visitor logs and issue visitor passes when requiredKeep the reception area clean, organized, and welcomingTake care for inventory and manage itMaintain basic records, files, and office documentsAssist with administrative tasks such as data entry and photocopyingCoordinate with security and other departments when neededKey Skills Required:Good communication and interpersonal skillsBasic computer knowledge (MS Word, Excel, email)Professional appearance and behaviorTime management and multitasking abilitiesCustomer service skills

As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients. Your key responsibilities will include answering customer inquiries via phone, email, and chat, resolving complaints and issues in a timely manner, and maintaining customer satisfaction. You will also be required to document all interactions and escalate complex issues to the appropriate departments. The ideal candidate should have at least 1-3 years of experience in a customer service role, with a minimum qualification of completing 12th grade.

A Customer Service Executive role for international and domestic process . Must have excellent English communication skills.

Lead Engagement : Handle inside sales through the provided leads. Conduct cold calling, email outreach, and follow-ups to qualify and convert leads into sales. Customer Understanding & Solution Selling : Understand customer pain points and offer tailored solutions. Craft compelling, unique selling propositions to drive engagement.Sales Processes: Prospect, qualify, and manage leads. Create deal proposals and ensure timely follow-up to closure. Upsell and cross-sell products/services to existing clients based on their needs.Support & Coordination : Provide pre-sales support to the sales and marketing teams. Assist in finding, winning, and renewing customers. Promote company products/services across geographies.Tracking & Reporting: Maintain accurate records of sales, revenue, and invoices. Monitor sales progress and provide reports to stakeholders.

Customer Support ExecutiveLocation: Plot 5, Block O, South City I, Sector 40, Gurugram, Haryana 122003Job Type: Full-TimeExperience: Fresher up to 6 monthsQualification: Graduation (Mandatory)Job Description:We are looking for a proactive and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and maintaining a high level of customer satisfaction. This role also requires coordination with banks regarding payment-related concerns.Key Responsibilities:Handle customer queries through calls, emails, or chat in a professional and timely manner.Understand customer issues and provide appropriate solutions to resolve them.Actively coordinate with banks for payment updates, verifications, and dispute resolutions.Maintain accurate records of customer interactions and follow-up actions.Tackle difficult or urgent situations with patience, problem-solving skills, and a calm approach.Collaborate with internal teams to ensure smooth handling of customer concerns.Ensure a positive customer experience with every interaction.Requirements:Graduation is mandatory (any stream).Strong verbal and written communication skills.Ability to stay calm under pressure and manage multiple tasks efficiently.Good interpersonal and coordination skills.A fresher or candidate with up to 6 months of relevant experience will be considered a right fit.Basic knowledge of banking/payment processes will be an added advantage.What We Offer:Friendly and supportive work environmentOn-the-job trainingOpportunity to grow within the organization

COMPANY NAME-VERTEX GROUP OF COMAPNIESWorking days- 6 days workingexperience-06 to 1+yrsalary range-25 to 30 k CTCDesignation: CHAT SUPPORTLOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)ResponsibilitiesRespond to inquiries: Address customer questions and issues promptly and accurately through live chat platforms.Resolve problems: Troubleshoot and resolve customer problems, ranging from technical issues to order-related concerns.Provide information: Offer detailed information about products and services and help customers use specific features.Manage multiple conversations: Handle several chat conversations at once while maintaining efficiency and professionalism.Document interactions: Maintain detailed and accurate records of all customer interactions and transactions.Escalate issues: Escalate complex or unresolved issues to the appropriate internal teams for further assistance.Ensure customer satisfaction: Follow up with customers to ensure their issues are resolved and strive to exceed their expectations.

Domestic process:Voice- Graduate/undergrad fresher6 days workingRotational shift and week offOne side transport in odd hours only Salary: 16500 in-hand +IncentivesLocation: GurgaonWork from officeCount needed: 30Procedure 1. HR round2. VNA round3.Ops roundInterview are held virtually

WE ARE HIRING PRE-SALES EXECUTIVE REAL ESTATE GURGAON Deep Buildwell Pvt. Ltd. (Deep Group) is growing fast!Are you great at communication, lead handling, and building client interest?Want to start or grow your career in Real Estate?Then this opportunity is for YOU! About UsDeep Buildwell Pvt. Ltd. is a progressive real estate organization focusing on residential plotting and land development, especially in Dholera Smart City Indias first greenfield smart city.We are known for trust, transparency, and long-term customer relationships. Position: Pre-Sales Executive Location: Gurgaon (On-site) Key Responsibilities:1.Handle inbound/outbound calls and explain project details to potential leads.2.Qualify leads and schedule meetings, video calls, or site visits for the sales team.3.Maintain client engagement through WhatsApp, email, and follow-ups.4.Communicate project information clearly and professionally.5.Update and maintain CRM with lead status and follow-up remarks.6.Participate in sales campaigns, exhibitions, and promotional activities.7.Ensure smooth coordination between client and sales team.8.Convert warm inquiries into interested prospects. Who Should Apply? 0.63 Years of Pre-Sales / Telecalling / Real Estate/EdTech/BPO experience Excellent communication skills (Hindi & English preferred) Confident, positive, and relationship-building attitude Comfortable with daily calling, follow-ups, and target-based work Basic knowledge of real estate sales is a plus (not mandatory) Why Join Deep Buildwell? Work on Dholera Smart City Projects Indias First Smart City Career growth into Sales Executive or Senior Pre-Sales role Attractive Salary + High Incentives Supportive, learning-based and growth-focused environment Interested?Send your CV to: hr@deepbuildwell.com HR Contact:Mrs. Pooja Singh (HR Head) 9818250454

COMPANY NAME-VAANI INFOSYSTEMS PVT LTDProcess name-economic timesWebsite- https://www.economist.com/Working days- 6 days workingexperience-0 to 1+yrsalary range-20 to 25kDesignation: Business Devlopment Executive Profile-(upselling)LOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)Responsibilities1. Handling Outbond calls ,you will be responsible for new & existing subscriptions,pricing,products & information.2. Follow up with the clients related issue with payments and new subscription3. Following up the leads on daily basis.4. Follow approved workflows while responding to customer inquiries.5. Ensure high customer satisfaction.6. Coordinate with new & old clients & customer for follow-ups7. Converted leads from free subscription to paid subscription.Attributes:1. good verbal communication 2. Ability to work in a high demanding environment Experience: 1. 06 to -1 years of experienceQualification: 12* to Any Graduate

JOB Role:To provide human intelligence services to support leading US websites. Services include the review of user-generated content, email customer support, live chat and data entry. Eligibilities - - Male Candidates Only. Age between 20 to 30 Years - 12th Pass/ Graduation in any stream. - Excellent English reading and written communication skills - Knowledge of email management tools and software - Good knowledge of Social Media platforms - Ready to work in 3 Rotational Shifts. - Formal Attire - Work from office. Salary & Remuneration:- Monthly CTC Offered: Rs. 23,000/- to Rs. 25,000/- Yearly CTC Offered: Rs. 2.7 LPA to 3 LPA. Benefits: ESI, PF, Yearly Bonus, Gratuity, OT, Night Shift allowance etc. OFFICE ADDRESS: Elcamino Software Pvt Ltd Plot no. 194, Udyog Vihar, Phase -4, Gurugram For a Telephonic Interview call- 0124-4265652/3(Kapil Sharma - HR ) Send resume to ecs.hr2.grg@elcamiotech4.com Job Types: Full-time, Permanent, Fresher

JOB Role: To provide human intelligence services to support leading US websites. Services include the review of user-generated content, email customer support, live chat and data entry.Eligibilities -- Male Candidates Only. Age between 20 to 30 Years- 12th Pass/ Graduation in any stream.- Excellent English reading and written communication skills- Knowledge of email management tools and software- Good knowledge of Social Media platforms- Ready to work in 3 Rotational Shifts.- Formal Attire- Work from office.

JOB Role: To provide human intelligence services to support leading US websites. Services include the review of user-generated content, email customer support, live chat and data entry.Eligibilities -- Male Candidates Only.- Excellent English reading and written communication skills.- Ready to work in 3 Rotational Shifts.- Good knowledge of Social Media platforms.- Formal Attire- Work from office.