Customer Service Manager Job Vacancies in Gurgaon

We are looking for a dedicated Customer Service Executive to join our team in Gurgaon. This position is ideal for individuals who are eager to start their career in customer service and have a passion for helping others.**Key Responsibilities:**- **Interact with Customers:** Handle customer inquiries via phone, email, or in person, ensuring they receive clear and accurate information about our products and services.- **Resolve Issues:** Identify customer problems and provide effective solutions, ensuring a high level of customer satisfaction and support.- **Document Interactions:** Maintain detailed records of customer interactions, including inquiries and complaints, to help improve service quality.- **Follow-up:** Proactively follow up with customers regarding their issues or requests to ensure timely resolution and to demonstrate excellent service.- **Provide Feedback:** Share insights and feedback from customers with the management team to drive product improvements and enhance the overall customer experience.**Required Skills and Expectations:**- Strong communication skills in English and Hindi, both written and spoken, to interact effectively with customers.- A good understanding of basic computer skills, which is necessary for managing customer records and using support software.- Ability to work independently and as part of a team, demonstrating reliability and a positive attitude.- Problem-solving skills to address customer concerns in a calm and efficient manner.- Willingness to learn and adapt, as the role may involve dealing with diverse customer needs and various products. Candidates must hold at least a 12th-grade education and be ready to work from the office in Gurgaon. We welcome fresh graduates and individuals with less than a year of experience to apply.

Need sales manager to sell gym subscription and manage gym

Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab

Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target

We are looking for 2 Service Coordinator Posts in Gurgaon, Job Summary: The Service Coordinator is responsible for organizing and overseeing service activities related to commercial kitchen equipment, ensuring timely dispatch of technicians, effective customer communication, and accurate documentation. This role plays a critical part in delivering excellent service and maintaining operational efficiency within the service department. Key Responsibilities: Service Scheduling and Required Educational Qualification is : B.Tech

Welcome guests warmly and assist them to their tables.Present menus, explain dishes, and offer recommendations when required.Accurately take food and beverage orders and communicate them to the kitchen/bar.Serve food and beverages promptly and courteously as per service standards.Set up tables with cutlery, napkins, water, and condiments before service.Clear and reset tables after guests leave, ensuring cleanliness at all times.Assist with buffet setups, special requests, and guest needs during service.Maintain a clean and organized workstation, including service stations and equipment.Handle basic billing procedures and coordinate with the cashier if required.Comply with food safety, hygiene, and grooming standards.

Job Description:Dominos is hiring Delivery Executives to deliver pizzas and other food items to customers quickly and safely. Join our team for a fun work environment, flexible shifts, and great earning potential.Responsibilities:Deliver orders on time while ensuring food quality.Maintain a polite and professional attitude with customers.Follow traffic and safety rules.Assist in store operations when needed.Requirements:Valid two-wheeler driving license.Own vehicle (preferred).Basic communication skills.Punctual and customer-friendly.Perks:Flexible working hours.Incentives and tips.

Process: Electronics Outbound processLocation: GurgaonSalary: 24k Shift: Day Shift for Boys & girls.Working days - 5 days working.Qualification: GraduateExperience: Freshers and experiencedResponsibilities: Engage with clients to understand their needsMust have Selling SkillsBuild and maintain strong client relationships to drive sales and customer satisfaction Communication skills: Excellent Ability to work in a fast-paced environment Strong problem-solvingskills

Job Description: Customer Service Manager (Night Shift, International Voice Process) -GurgaonPosition Summary: We are seeking an experienced Customer Service Manager with over 8 years of expertise in managing customer service operations, particularly in an international voice process. The ideal candidate is adept at leading teams, optimizing customer satisfaction, and is open to working night shifts to cater to a global clientele.Key Responsibilities:Leadership and Team Management:Lead, mentor, and manage a team of customer service representatives.Conduct regular performance reviews and provide constructive feedback to enhance team productivity.Foster a positive work environment that encourages team collaboration and continuous learning.Customer Service Operations:Oversee daily operations of the customer service team to ensure efficient handling of customer inquiries, complaints, and escalations.Implement and monitor performance metrics to ensure high-quality service delivery.Develop and refine customer service procedures, policies, and standards.Process Improvement:Identify areas for process improvement to enhance customer satisfaction and operational efficiency.Collaborate with other departments to streamline processes and resolve customer issues promptly.Training and Development:Design and deliver training programs to equip team members with the necessary skills and knowledge.Keep the team updated on product changes, new features, and industry best practices.Communication and Reporting:Act as a liaison between the customer service team and senior management.Prepare and present reports on team performance, customer feedback, and service issues.Ensure timely and effective communication with customers and internal stakeholders.Requirements:Bachelors degree in Business Administration, Management, or related field (preferred).8+ years of experience in customer service, with at least 3 years in a managerial role.

Teleperformance Gurgaon & JaipurCompany: TeleperformanceDesignation: Customer Support Executive (CSE) / Technical Support Executive (TSE)No. of Openings: 100Location: Jaipur, Gurgaon (Work from Office)Salary: 27,000 - 35,000 CTC per month (based on interview) + Attractive performance-based incentivesJaipur Location Perk: 15 days hotel accommodation for outstation candidatesMode of Interview: VirtualHR RoundOperations RoundRequirements:Education: Undergraduate/GraduateExperience: Freshers and Experienced candidates can applyJaipur: Open to candidates from anywhere in India who can relocate immediately after selectionGurgaon: Local candidates preferredSkills:Excellent communication skills in EnglishStrong technical mindsetNo grammatical errors or MTI (Mother Tongue Influence)Good thought process and command over tenses

Job Opportunity: Sunshine Voice (Citi) CNX** WFO### **Job Details:** - **Role:** Voice Process (Customer Support). - **Shifts:** Rotational shifts with week-offs. - **Working Days:** 5 days working per week. A great opportunity to work in an international voice process with CNX! Apply now!Both freshers and experienced can apply Contact on 7876638507

Job description1. Respond to user inquiries and provide timely and effective support through various communication channels (email, chat, phone, etc.)2. Assist users in understanding product features and functionalities.3. Handle daily operations including internal company CRM tool.4. Oversee the preparation and approval of documents such as purchase agreements and lease contracts and ensure vital documents are signed and payment received.5. Communication English Skill.Please share me your cv at

job descriptionCommunication Skills Convincing skills Energetic, confident Inbound telesales Make cold calls as per available data and conduct regular follow-up to gather and successfully close leads into salesRequired Candidate profileMinimum 3 years of Inside sales experience (industries like E-commerce automobile, hospitality preferred).Female candidates required.satish kohli