Customer Care Fresher Jobs in Gurgaon

Process: Zomato Customer Support (Voice/Chat)Job Responsibilities:* Handle customer queries via Voice/Chat.* Resolve issues related to orders, payments, cancellations, refunds, and deliveries.* Deliver excellent customer service while maintaining quality standards.* Escalate unresolved concerns to the relevant team.Eligibility:* 12th Pass / Undergraduate / Graduate* Freshers & Experienced candidates can apply* Good communication skills in English & Hindi* Additional regional language proficiency is an advantage:* Bengali* Kannada* Tamil* Telugu* Marathi

We are looking for a Spa Therapist based in Gurgaon Sector 38. This role is perfect for freshers who have completed their 10th grade. As a Female Spa Therapist, you will provide exceptional spa services and contribute to a relaxing environment for our clients.Key Responsibilities:1. Perform Spa Treatments: You will deliver a range of spa services, such as massages, facials, and body treatments, ensuring that clients feel relaxed and rejuvenated.2. Client Interaction: You will greet clients warmly and understand their needs, helping them to choose the best treatments for their relaxation and wellness goals.3. Maintain Cleanliness: It is essential to keep the spa area clean and organized, ensuring that all tools and equipment are sanitized and ready for use.4. Provide Aftercare Advice: You will offer clients helpful advice on skincare and wellness to enhance their experience and long-term benefits from their treatments.Required Skills and Expectations:We are looking for a candidate who is passionate about wellness and has excellent communication skills to engage with clients comfortably. You should be a team player and open to learning new techniques in spa therapies. A proactive attitude and a cheerful demeanor are important as you will be the face of our spa, contributing to a peaceful and inviting atmosphere. A genuine desire to help others feel their best is crucial in this role.Contact Number 9065911741 Send ME Resume And Photo Job Location Patna Bihar Northeast Candidate

Patient Relation OfficerImmediate Joining Freshers PreferredLocation: Sector 49, Spaze Itech Park, GurugramSalary: 22,000 Gross per MonthExperience: Freshers & Experienced CandidatesWorking Days: 6 Days a Week Shift: RotationalWeekly Off: 1 Rotational Day OffOnly Male CandidateJob ResponsibilitiesHandle Patient Queries Over Calls and Provide Appropriate Support.Assist Patients with Appointments and Service-related Concerns.Maintain Patient Records and Update Details in the System.Resolve Queries Professionally and Ensure a Positive Patient Experience.Coordinate with Relevant Teams to Address Patient Concerns.RequirementsFreshers with Good Communication Skills&confidence Will Be Given First Preference.Fluent English Communication is Mandatory.Candidates with 6 Months-1 Year of Relevant Experience Can also Apply.Basic Computer Knowledge.polite, Patient, and Customer-focused Attitude.Immediate Joiners Preferred.How to ApplyInterested Candidates Can Share Their Updated Cv for Screening and Shortlisting.Kumar & Kaur Job Consultancy Pvt. Ltd.Right Talent Right Job Better Future Shortlisted Candidates Will Be Contacted for the Interview.

ClariFi is building India's credit card distribution infrastructure, connecting banks with people and platforms that drive credit card applications. You'll be the primary point of contact for our distribution partners, ensuring their queries are resolved, issues are escalated to the right teams, and commitments are followed through.Selected candidate's day-to-day responsibilities include:1. Own day-to-day communication with distribution partners and respond to their queries.2. Coordinate with internal teams and banking partners to resolve application, approval, tracking, and payout issues.3. Track open issues, follow up proactively, and drive them to closure.4. Monitor partner performance and identify recurring issues or opportunities for improvement.5. Maintain accurate records of partner communication, issues, and resolutions.6. Build partner trust through responsiveness, accuracy, and reliable execution.We value ownership, problem-solving, and execution over credentials or years of experience. You should be comfortable taking responsibility for a problem even when the solution depends on someone else.1. Strong problem-solving ability and sound judgment.2. Excellent written and verbal communication.3. Ability to understand a problem, identify the right stakeholders, and drive resolution.4. High ownership. You follow through without needing constant reminders.5. Strong attention to detail and comfort working with data, spreadsheets, and reports.6. Ability to manage multiple partners and priorities without letting issues slip.7. Only for the candidates who are already graduated and have no academic commitments left now.Note: We are 6 days working from office, based in Gurgaon. WFH/Remote/Hybrid won't work.

We are seeking a dedicated Receptionist Cum Telecaller to join our team. This remote position is ideal for individuals who are looking to start their career or gain experience in customer service and telecommunication. Currently open 527 postsKey Responsibilities:1. Answering Calls: You will be the first point of contact for clients, providing friendly and efficient responses to inquiries and directing calls to the appropriate departments.2. Telecalling: Engage with potential customers through calls, promoting our services and answering questions, which requires excellent communication skills and a persuasive demeanor.3. Maintaining Records: You will keep track of calls, inquiries, and feedback, ensuring that information is accurately documented for future reference.4. Administrative Support: Assist with various administrative tasks as needed to ensure smooth office operations, including scheduling appointments and managing correspondence.Required Skills and Expectations:The ideal candidate should have strong communication skills and the ability to speak clearly and courteously over the phone. A basic understanding of computer operations is essential, along with good organizational abilities to manage multiple tasks efficiently. Candidates should be self-motivated and able to work independently while maintaining a professional demeanor. This role is suitable for individuals with up to three years of experience, including fresh graduates, who possess a minimum education level of 12th pass. A positive attitude and a willingness to learn are key to succeeding in this position.

As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.

We're a growing D2C brand (Zevix) looking for a full-time Customer Support Executive to join our small team.What you'll do:Call and WhatsApp customers to confirm COD (cash-on-delivery) ordersFollow up on abandoned carts and answer customer queries the same dayCoordinate with our packing team to track order status and shipmentsMaintain daily records of orders, follow-ups, and customer responsesWhat we're looking for:Clear spoken Hindi/Hinglish (English is a plus)Comfortable making outbound calls all dayBasic smartphone/WhatsApp/computer familiarityReliable, organized, and able to work independentlyExperience: Freshers welcome. Prior telecalling, BPO, or retail customer service experience is a plus but not required.Work hours: Mon-Sat, 10 AM-7 PMWork type: In-office

Graduate fresher/ undergrad with 6 months experience5 days workingRotational shiftRotational off*Salary:* Experience: 28000 CTCFresher: 24000 CTCLocation: GurgaonWork from office*Procedure* 1. HR round2. Svar- 55 and above3. Typing- 25 wpm 90% accuracy4. Ops roundDirect Whtapp -9721408491

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position allows you to work from the comfort of your home, and we welcome freshers who have completed their 12th grade to apply. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chats from customers, providing accurate information and assistance about our products and services.- Resolve Customer Issues: Identify problems customers are facing, troubleshoot effectively, and offer solutions to ensure customer satisfaction.- Maintain Customer Records: Accurately log customer interactions and update information in the system to keep track of requests and resolutions.- Follow Up with Customers: Reach out to customers who have pending issues to ensure they are resolved and the customer is satisfied with the solution provided.- Provide Product Knowledge: Keep yourself updated on product details and features to answer questions confidently and promote services effectively.Required Skills and Expectations:We expect the ideal candidate to possess strong communication skills, both written and verbal, to interact effectively with customers. A patient and positive attitude is crucial for dealing with customer complaints. Basic computer skills and familiarity with using customer service software would be beneficial. You'll need to demonstrate strong problem-solving abilities and work well independently, showing a willingness to learn and adapt to new challenges in a fast-paced environment.

As a Pest Control Technician, you will play an important role in keeping homes and businesses free from pests. Your main tasks will include the following:- Inspecting properties: You will visit various locations to identify signs of pest infestations. This may involve checking for insects, rodents, and other pests in different areas of the property.- Applying pest control measures: You will use various methods and treatments to eliminate pests. This could include using sprays, traps, or baits to ensure that pests are effectively removed.- Educating clients: You will inform customers about how to prevent future infestations. This may involve sharing tips on cleaning, sealing entry points, and other helpful practices.- Maintaining equipment: You will take care of your tools and equipment, ensuring they are clean and functioning properly for safe and effective pest control operations.- Documenting work: You will keep track of the services you provide and any follow-up actions needed, maintaining accurate records for customer reference.To succeed in this role, you should possess the following skills and expectations. Candidates should have a basic understanding of pest control methods and safety protocols. Good communication skills are essential for interacting with clients and providing clear explanations. A strong attention to detail is crucial for identifying pest issues and ensuring thorough treatments. Being physically fit is also important, as the role may require lifting heavy equipment and working in various conditions. A commitment to providing excellent customer service is expected.

Multiple Hiring Opportunities Customer Support Customer Service Company: Radical Minds Technology Pvt. Ltd. Location: Udyog Vihar Phase 2, Sector 20, Gurugram Experience: Freshers & Experienced Candidates Welcome Working Days: 6 Days a Week (Rotational Week Off as per Process)

# Customer Support Executive - Job DescriptionRole Summary:Dedicated Customer Support Executive with experience in delivering exceptional customer service across voice, email, and chat channels. Skilled in resolving customer inquiries, handling complaints, ensuring customer satisfaction, and meeting service-level targets while maintaining high quality standards.### Key Responsibilities:* Handle customer inquiries and complaints through voice, email, and chat support.* Provide accurate information about products, services, and company policies.* Resolve customer issues efficiently while ensuring a positive customer experience.* Escalate complex or unresolved cases to the appropriate departments.* Maintain detailed records of customer interactions in CRM systems.* Meet KPIs such as Customer Satisfaction (CSAT), First Contact Resolution (FCR), Average Handling Time (AHT), and SLA adherence.* Follow company policies, quality guidelines, and compliance standards.* Collaborate with cross-functional teams to improve customer experience and operational efficiency.* Identify recurring customer issues and recommend process improvements.* Build strong customer relationships through empathy, active listening, and effective communication.### Key Skills:* Excellent verbal and written communication.* Strong problem-solving and conflict-resolution skills.* Customer-focused mindset with empathy and patience.* Ability to work in a fast-paced, target-driven environment.* Proficiency in CRM tools, Microsoft Office, and ticketing systems.* Time management, multitasking, and attention to detail.

Do you enjoy helping people and solving problems? Join our growing team as a Customer Support Executive and become the voice of our company. We're looking for energetic individuals who can build trust with customers, provide quick resolutions, and create memorable customer experiences.What You'll Do* Assist customers through phone, chat, and email.* Understand customer needs and provide the best possible solutions.* Ensure every interaction is professional, empathetic, and efficient.* Work closely with different teams to resolve customer issues.* Continuously learn and improve your product knowledge.Why Join Us?* Career growth opportunities.* Performance-based incentives.* Comprehensive training.* Friendly and collaborative work environment.

We are looking for an Email Support Executive to join our team in Gurgaon. In this role, you will be responsible for managing customer inquiries and providing timely solutions through email communication. Key Responsibilities:- Respond to Customer Emails: You will handle customer queries and complaints via email, ensuring that every message is addressed promptly and professionally.- Provide Solutions: Understand customer issues clearly and provide accurate solutions. Aim to resolve problems efficiently to enhance customer satisfaction.- Maintain Records: Keep detailed records of customer interactions and transactions. This helps in tracking issues and maintaining continuity in support.- Collaborate with Teams: Work with other departments to ensure that customer issues are resolved effectively, sharing insights and feedback to improve services.- Follow Up with Customers: After resolving issues, you will follow up with customers to confirm their satisfaction and gather feedback on their experience.Required Skills and Expectations:- Communication Skills: You should possess excellent written communication skills to interact with customers clearly and effectively.- Problem-Solving Ability: A good analytical mindset is essential to identify issues and provide suitable solutions quickly.- Attention to Detail: Being detail-oriented is crucial to ensure that all customer inquiries are addressed accurately.- Basic Computer Skills: Familiarity with email systems and basic computer operations will aid in handling customer requests efficiently.- Positive Attitude: A friendly and approachable demeanor is important for building rapport with customers. This is a full-time position that requires commitment and a willingness to learn. If you are eager to start your career in customer support, we encourage you to apply.

We are looking for a dedicated Customer Care Executive to join our team at DLF Phase I. This position is ideal for individuals who are passionate about providing excellent customer service and are eager to start their career in a dynamic environment.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or chat to ensure their concerns are addressed promptly and effectively.- Provide Product Information: Educate customers about our products and services, helping them to make informed decisions.- Maintain Customer Records: Accurately update and maintain customer information in the database for efficient follow-up and service delivery.- Resolve Issues: Identify and resolve customer complaints by coordinating with other departments when necessary, ensuring a positive customer experience.- Follow Up with Customers: Conduct follow-up calls or emails to ensure customers are satisfied with the solutions provided and to encourage loyalty.- Report Feedback: Gather customer feedback and report insights to management to identify areas for improvement in services and processes.Required Skills and Expectations:- Must have completed at least the 12th grade to apply for this position.- Female candidates are preferred for this role.- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- An ability to handle stressful situations with patience and professionalism is important.- Basic computer knowledge and familiarity with customer service software will be beneficial.- A positive attitude and willingness to learn are key traits expected from candidates. This role requires a full-time commitment and is based in the office, providing an excellent opportunity to build your career in customer service.