65

Customer Management Fresher Jobs in Gurgaon

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  • Fresher
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are seeking a Customer Care Executive to join our dynamic team. This entry-level position is ideal for fresh graduates who are eager to provide excellent service and support to our customers from the comfort of their homes.Key Responsibilities:- **Responding to Customer Inquiries**: You will be the first point of contact for customers, addressing their questions and concerns via phone, email, or chat in a timely and friendly manner.- **Resolving Issues**: You will assist customers in troubleshooting problems and ensuring their issues are resolved efficiently, aiming to enhance their overall experience.- **Maintaining Customer Records**: Accurate record-keeping is essential. You will update customer information and track interactions in our database to provide seamless service.- **Providing Product Information**: You will educate customers about our products and services, helping them make informed decisions that meet their needs.- **Gathering Customer Feedback**: You will collect and report customer feedback to help improve our services and products, contributing to our overall growth.Required Skills and Expectations:- Strong communication skills are crucial, as you will need to convey information clearly and effectively. - You should have a patient and empathetic approach to customer service, as understanding customer perspectives is key to resolving issues.- Basic computer skills and familiarity with using different software applications are necessary for managing customer interactions and records.- A positive attitude, willingness to learn, and the ability to work independently are essential traits for success in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Air Ticketing Aircraft Maintenance Customer Service Aviation Security Grooming Basic Computer Skills Hard Working Airport Cargo
We are looking for dedicated Ground Staff to join our team in Gurgaon. This full-time position is ideal for individuals with minimal work experience who have completed their 12th grade and are enthusiastic about providing excellent customer service in an airport environment. **Key Responsibilities:**- **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the necessary documents and guiding them through the procedures.- **Baggage Handling:** Safely manage and transfer passenger baggage to ensure it reaches the correct flights without any issues.- **Customer Service:** Address passenger inquiries and resolve any issues or complaints efficiently and courteously to enhance customer satisfaction.- **Boarding Management:** Oversee the boarding process by ensuring that passengers board in an orderly manner and provide support to those in need.- **Safety Protocols:** Follow all safety and security regulations while performing duties to maintain a secure environment for passengers and staff.**Required Skills and Expectations:**Candidates should have strong communication skills to interact effectively with passengers and colleagues. A friendly attitude and good interpersonal skills are essential for providing a pleasant experience. Basic problem-solving skills are important for addressing any passenger challenges swiftly. Attention to detail is necessary when handling documents and luggage. Flexibility in working hours is expected, as airport operations can vary throughout the day. The ability to work well in a team and adapt to a fast-paced environment is crucial.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Customer Relationship Marketing
We are seeking a motivated Sales Manager to join our team in Gurgaon, India. This role involves driving sales growth and managing client relationships in an office environment. Ideal candidates will have a passion for sales and a desire to learn and grow in the industry.Key Responsibilities:- **Develop Sales Strategies**: Create effective sales strategies to achieve revenue targets and expand the customer base, identifying new opportunities and market trends.- **Manage Team Performance**: Lead and mentor a team of sales representatives, setting clear goals and monitoring their progress to ensure high performance and motivation.- **Build Client Relationships**: Establish and maintain strong relationships with clients, understanding their needs and providing tailored solutions to enhance satisfaction and loyalty.- **Analyze Market Trends**: Conduct market research to stay informed about industry developments, competitor activities, and customer preferences, using this data to make strategic decisions.- **Prepare Reports**: Create and present regular sales reports to management, highlighting achievements, challenges, and opportunities for improvement.Required Skills and Expectations:Candidates should have a graduate degree and up to 5 years of experience in sales or related fields. Strong communication and interpersonal skills are essential to foster client relationships. The ability to work in a team and adapt to changing environments is important. A results-driven attitude with a focus on achieving targets is expected. Proficiency in Microsoft Office and basic sales software will be an advantage.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Female
  • Gurgaon
Customer Relationship Microsoft Word Microsoft Excel Internal Communication General Office Management English Language Computer Skills Communication Skills Quick Learner Followups Back Office Sales
We are seeking a detail-oriented Back Office Sales Support Executive to assist our sales team. This role will be responsible for order processing, CRM management, reporting, and ensuring customer data accuracy.
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  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Care Associate BPO Communication Convincing Power Problem Solving Time Management International Customer Care Executive Voice Process Chat Support Night Shift International BPO Non Voice Process Customer Relationship Customer Guidance
We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. **Assist Customers:** Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. **Resolve Issues:** Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. **Document Interactions:** Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. **Provide Product Knowledge:** Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Gurgaon
Airport Supervisor Staff Management Airline Operations Ground Operation Airport Operation Ground Manager Aviation Problem Solving Customer Manager Passenger Support Airline Customer Service Good Communication Skills Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Handling Airport
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Handling Customer Support Customer Management Customer Communication
We are looking for a dedicated Customer Service Executive to join our team in Gurgaon. This position is ideal for individuals who are eager to start their career in customer service and have a passion for helping others.**Key Responsibilities:**- **Interact with Customers:** Handle customer inquiries via phone, email, or in person, ensuring they receive clear and accurate information about our products and services.- **Resolve Issues:** Identify customer problems and provide effective solutions, ensuring a high level of customer satisfaction and support.- **Document Interactions:** Maintain detailed records of customer interactions, including inquiries and complaints, to help improve service quality.- **Follow-up:** Proactively follow up with customers regarding their issues or requests to ensure timely resolution and to demonstrate excellent service.- **Provide Feedback:** Share insights and feedback from customers with the management team to drive product improvements and enhance the overall customer experience.**Required Skills and Expectations:**- Strong communication skills in English and Hindi, both written and spoken, to interact effectively with customers.- A good understanding of basic computer skills, which is necessary for managing customer records and using support software.- Ability to work independently and as part of a team, demonstrating reliability and a positive attitude.- Problem-solving skills to address customer concerns in a calm and efficient manner.- Willingness to learn and adapt, as the role may involve dealing with diverse customer needs and various products. Candidates must hold at least a 12th-grade education and be ready to work from the office in Gurgaon. We welcome fresh graduates and individuals with less than a year of experience to apply.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Relationship Marketing Communication Strategic Communication Lead Generation Negotiation Skills Management Skills Field Sales b2c Marketing
JOB RESPONSIBILITIES: Extensive travelling Lead generation Follow-up with clients Closure meetings Identifying new sales leads Pitching products and/or services Researching organizations and individuals online Researching the needs of other companies and learning who makes decisions about purchasing Contacting potential clients via email or phone to establish rapport and set up meetings Attending conferences, meetings, and industry events.MIN. EDU QUALIFICATION : UG: B.Tech/B.E. or equivalent qualificationMIN. EXPERIENCE : 0-2 YrsOTHER SKILLS REQUIRED : Excellent Communication & Presentation Skills.The candidate should have own vehicle Interested candidate Share your CV @aakash@thakurjobconsultant.inwhatsapp - 8743057070
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  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Care Customer Relationship Customer Management Customer Handling
We are hiring for International Voice Process. Need Excellent command over English. Both side cabs.5 days working.Rotational shifts and off.
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Inside Sales Executive - Freshers

Muds Management Pvt Ltd

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Inside Sales Convincing Power Good Communication Skills Sales Target Pressure Handling Customer Communication Sales Problem Solving Cold Calling Negotiation Skills Client Management
Lead Engagement : Handle inside sales through the provided leads. Conduct cold calling, email outreach, and follow-ups to qualify and convert leads into sales. Customer Understanding & Solution Selling : Understand customer pain points and offer tailored solutions. Craft compelling, unique selling propositions to drive engagement.Sales Processes: Prospect, qualify, and manage leads. Create deal proposals and ensure timely follow-up to closure. Upsell and cross-sell products/services to existing clients based on their needs.Support & Coordination : Provide pre-sales support to the sales and marketing teams. Assist in finding, winning, and renewing customers. Promote company products/services across geographies.Tracking & Reporting: Maintain accurate records of sales, revenue, and invoices. Monitor sales progress and provide reports to stakeholders.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Sales Planning Customer Relationship Budget Management
Need sales manager to sell gym subscription and manage gym
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Fresher hiring for Tour Executive

V Trip Holiday Services Pvt Ltd

  • Fresher
  • 7.5 Lac/Yr
  • Gurgaon
Good Communication Outbound Tours Corporate Travel Management Interpersonal Skills Negotiation Skills Tours Travel Customer Care Hotel Booking Holiday Packages
As a Travel Executive, you will be responsible for coordinating and booking travel arrangements for clients. This includes organizing outbound tours, managing corporate travel, handling escort activities, and negotiating deals with hotel bookings and holiday packages. You must possess excellent communication and interpersonal skills to provide top-notch customer care. Prior experience in the travel industry is not required, but a 12th pass education is necessary. Working from home, you must be able to work independently and efficiently manage your time to meet deadlines and exceed customer expectations.
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Customer Relationship Excel Customer Management Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Hindi BPO Chat Support Telephone Handling
Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target
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Relationship Manager Jobs For B.A Freshers

Naukristan Employment Consultancy Services

Customer Relationship Customer Service BFSI Negotiation Skills Team Management Skills Interpersonal Skills
As a Relationship Manager, you will be responsible for building and maintaining strong relationships with existing clients, identifying and developing new business opportunities, and providing banking products and services to clients. Your goal will be to achieve sales targets and contribute to the bank's growth.Key Responsibilities:- Manage client relationships and provide excellent customer service- Identify and develop new business opportunities- Achieve sales targets and meet performance expectations- Understand client needs and provide suitable banking solutions
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  • 0 - 5 yrs
  • 3.8 Lac/Yr
  • Gurgaon Sector 53
Customer Relationship Retail Sales Field Sales Selling Skills Field Marketing Negotiation Skills
Field sales executive at Shine projects private limited
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Customer Behaviour Polite Behaviour Packing Skill Cleaning Skill Stall Management Retail Sales Selling Skills Sales Customer Management Counter Sales Communication Skills Hard Working
Staff for food stall Location is very comfortable and safeGood behaviour with customer Communication skill
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Back Office Coordinator Account Opening Key Accounts Relationship Manager Relationship Officer CRM Sales CRM Systems Analyst CRM Systems Data Entry Data Entry Operator Data Entry Executive Excel Sheet MIS Reports MIS Customer Support
Key Responsibilities:** Maintain and process client documentation (KYC, account opening forms, nomination forms, etc.)* Coordinate with the Relationship Managers and Sales team for timely data entry and follow-ups.* Update and manage CRM systems, Excel sheets, and other reporting tools.* Assist in transaction processing for mutual funds, insurance, and demat services.* Ensure compliance with SEBI/IRDA/AMFI regulations.* Prepare MIS reports and summaries for management.* Handle customer service backend tasks like updating details, resolving queries (non-voice).* Manage filing, scanning, and digital record keeping.Required Skills & Qualifications:** Graduate in Commerce, Finance, or related field.* Minimum 1 year of experience in financial operations/back office (freshers with good skills can apply).* Strong knowledge of MS Excel, email drafting, and CRM usage.* Basic understanding of financial products like mutual funds, insurance, SIP, Demat etc.* Good communication and coordination skills.Key Traits We Value:** Accuracy & attention to detail* Discipline & time management* Trustworthiness & data confidentiality* Team player attitudeOffice Timing Monday to Saturday (9:30 to 6:00)
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Hiring Fresher / Steward / Secondary School

Burma Burma Restaurant & Tea Room

  • Fresher
  • 1.8 Lac/Yr
  • Gurgaon Sector 65
Time Management Menu Planning Physical Stamina Menu Knowledge Customer Service Skills Personal Grooming & Hygiene
Welcome guests warmly and assist them to their tables.Present menus, explain dishes, and offer recommendations when required.Accurately take food and beverage orders and communicate them to the kitchen/bar.Serve food and beverages promptly and courteously as per service standards.Set up tables with cutlery, napkins, water, and condiments before service.Clear and reset tables after guests leave, ensuring cleanliness at all times.Assist with buffet setups, special requests, and guest needs during service.Maintain a clean and organized workstation, including service stations and equipment.Handle basic billing procedures and coordinate with the cashier if required.Comply with food safety, hygiene, and grooming standards.
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Freshers For Airport Manager - Gurgaon/Greater Noida

Skyview India Academy Private Limited

Airport Supervisor Airport Operation Aviation Customer Manager Problem Solving Airline Customer Service Ground Operation
We are looking for a proactive and organized individual to oversee daily airport operations, ensuring safety, efficiency, and compliance with regulations. The Airport Manager coordinates between various departments, manages staff, handles budgets, and works to improve passenger experience. Strong leadership and problem-solving skills are essential. Only applicants aged 18 to 27 are eligible to apply.
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Airport Customer Service Associate Fresher

Skyview India Academy Private Limited

Customer Management Customer Acquisition Customer Relationship Customer Support Coordinator
A Customer Support Executive's job is to help customers with their questions, issues, and feedback, ensuring a positive experience and building relationships through various communication channels like phone, email, or chat.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for an Airline Customer Service Representative to join our team in Gurgaon, India. In this role, you will help passengers with their inquiries and provide support throughout their travel experience. This is a full-time position ideal for individuals with 0 to 2 years of experience.Key Responsibilities:- Assist Passengers: You will greet customers warmly and address their questions or concerns about flights, bookings, and luggage.- Handle Bookings: Help customers make, change, or cancel flight reservations using our booking system.- Provide Information: Offer detailed information about flight schedules, fares, and airline policies.- Resolve Issues: Calmly assist customers in resolving any problems they may face, such as flight delays or cancellations.- Support Team: Collaborate with colleagues to ensure smooth service delivery and a positive experience for every passenger.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with customers and provide clear information. A friendly and patient attitude is essential to handle inquiries and complaints professionally. Familiarity with computers and booking software is a plus, but training will be provided. You should be able to work in a fast-paced environment and manage multiple tasks efficiently. Punctuality and reliability are critical, as timely customer service is vital in the airline industry. Being a team player and displaying empathy will help you succeed in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in Gurgaon. This role is ideal for individuals with 0 to 2 years of experience who are eager to assist customers and enhance their experience.Key Responsibilities:- **Customer Support**: Assist customers with inquiries, product information, and troubleshooting issues through phone, email, or chat. You will be the first point of contact, providing friendly and timely assistance.- **Problem Resolution**: Identify customer concerns and work to resolve them efficiently. You will listen to customer complaints and provide appropriate solutions, ensuring satisfaction and loyalty.- **Documentation**: Maintain accurate records of customer interactions and transactions. You will document issues and resolutions to help improve our services and processes.- **Team Collaboration**: Work closely with other team members and departments to ensure a smooth flow of information and enhance the overall customer experience. Good communication with colleagues is essential.Required Skills and Expectations: Candidates should have completed their 12th grade and possess strong communication skills, both written and verbal. A positive attitude and a willingness to learn are crucial. You should be able to handle stressful situations calmly while maintaining professionalism. Basic computer skills and experience with customer management software will be an advantage. Flexibility in working hours and a commitment to providing excellent service are essential for success in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ticketing Basic Computer Skills Customer Service Personality Development Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations
Join our team as an Airport Terminal Services Agent in Gurgaon, India. In this role, you will ensure smooth airport operations and provide excellent customer service to passengers.Key Responsibilities:- **Passenger Check-in**: Assist passengers in checking in for their flights, ensuring they have the necessary documentation.- **Baggage Handling**: Help manage the safe loading and unloading of luggage, as well as address any baggage-related issues.- **Customer Service**: Respond to passenger inquiries and provide information regarding flights, boarding, and services available at the airport.- **Boarding Assistance**: Facilitate the boarding process, ensuring passengers board on time and in an organized manner.Required Skills and Expectations:Candidates applying for this position should have completed their 12th grade education. No prior experience is necessary, making this an ideal opportunity for new entrants into the aviation industry. Effective communication skills are essential as you will be interacting with diverse passengers. A positive attitude and strong problem-solving abilities are also important, as you will need to handle various situations calmly. You should be flexible with working hours, including weekends and holidays, as airport operations run 24/7. Punctuality and a professional appearance are vital for making a good impression. If you are motivated and eager to learn, this role is perfect for you.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Gurgaon
Airport Supervisor Airline Operations Passenger Support Airport Operation Airline Customer Service Aviation Good Communication Skills Problem Solving Customer Manager Staff Management Ground Operation Ground Manager Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Cargo Load
As an Airport Manager, you will play a vital role in ensuring the smooth operation of airport activities. You will coordinate various services and manage staff to provide travelers with a safe and pleasant experience.**Key Responsibilities:**- **Oversee Daily Operations:** Manage all airport operations to ensure that flights are on time and services run smoothly.- **Staff Management:** Lead and support airport staff, ensuring they are trained and performing their duties effectively.- **Safety Compliance:** Ensure all safety regulations and protocols are followed to maintain a secure environment for passengers and staff.- **Customer Service:** Resolve passenger issues and complaints efficiently, ensuring high levels of customer satisfaction.- **Coordination with Airlines:** Communicate regularly with airlines to manage schedules, gate assignments, and any operational changes.**Required Skills and Expectations:**- **Strong Communication Skills:** Clearly convey information and instructions to staff and passengers, facilitating effective interactions.- **Problem-Solving Ability:** Quickly identify issues and implement solutions to enhance airport operations and customer experience.- **Organizational Skills:** Manage multiple tasks and priorities efficiently, ensuring that all airport functions are running smoothly.- **Team Leadership:** Motivate and direct a team, fostering a collaborative work environment while addressing staff needs and concerns.- **Attention to Detail:** Pay close attention to all operational aspects, ensuring compliance with regulations and proper execution of services. Candidates with educational qualifications up to 12th grade and 0 to 5 years of experience in a similar role are encouraged to apply.
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Hiring Freshers || Airlines Executive

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Gurgaon
Airline Customer Service Customer Relationship Airline Operations Aviation Personality Development Passenger Service Communication Skills Good Communication Skills Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor
As an Airlines Executive, you will play a vital role in the airline industry by delivering exceptional customer service and assisting in daily operations. Your primary responsibilities will include:- **Customer Service**: Provide assistance to passengers by addressing their inquiries, resolving issues, and ensuring a positive travel experience.- **Ticket Booking and Reservations**: Help customers with booking flights, making changes to reservations, and providing information about available flights and fares.- **Baggage Handling Support**: Assist in managing passenger luggage issues, helping track and resolve lost baggage situations efficiently.- **Check-in Assistance**: Support passengers during the check-in process at the airport or online, ensuring smooth and timely boarding.- **Communication**: Maintain clear communication with customers and team members, sharing important flight information and updates as needed.To be successful in this role, you should possess strong communication skills, both verbal and written, to effectively interact with customers and colleagues. A friendly attitude and excellent problem-solving abilities are essential to assist passengers in a fast-paced environment. You should be adaptable and able to work in a team, while also being responsible for completing tasks independently. Basic familiarity with airline booking systems and procedures is advantageous but not mandatory. Candidates with prior experience in customer service will be given preference, but fresh graduates are also encouraged to apply. Flexibility to work in shifts, including weekends and holidays, is required.
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Hiring Freshers || Field Sales Executive

Shine projects private limited

Customer Relationship Retail Sales Field Sales Field Marketing Selling Skills Management Skills Direct Sales
Field sales executive job
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