64

Customer Management Fresher Jobs in Gurgaon

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a Customer Care Executive who is enthusiastic and ready to assist customers with their inquiries and needs. As a vital part of our team, you will play a key role in delivering excellent customer service. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and messages from customers, providing accurate information and solutions in a friendly manner. - **Resolve Issues:** Address customer complaints or concerns effectively, ensuring that problems are resolved in a timely fashion to maintain customer satisfaction. - **Maintain Records:** Keep detailed records of customer interactions and transactions for future reference and reporting purposes. - **Follow Up:** Reach out to customers after their inquiries to confirm that issues are resolved and to ensure they are satisfied with the service received. - **Collaborate with Teams:** Work with other departments to relay customer feedback and help improve products or services. **Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage with customers clearly. A positive attitude and patience are essential to handle various customer personalities. You should be comfortable using computers and navigational tools to record interactions and find product information. While prior experience is not necessary, a willingness to learn and adapt is vital. A 12th-grade education or equivalent is required. You should be able to work independently in a home environment and manage your time efficiently.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Gurgaon
Airport Supervisor Airline Operations Airline Customer Service Customer Manager Staff Management Problem Solving Aviation Ground Operation Ground Manager Good Communication Skills Airport Ticketing Airport Cargo Airport Staff Airport Ramp Airport Representative Airport Cargo Loader Airport Manager Airline Airlines Executive Airline Supervisor Airline Ramp Executive Airport Operation Airline Customer Service Representative
We are looking for an Airport Supervisor to oversee operations at the airport. This role is essential for ensuring a smooth and safe travel experience for passengers. **Key Responsibilities:**- **Supervise Staff:** Manage and guide airport staff to ensure they perform their duties effectively and efficiently, helping to create a positive work environment.- **Monitor Operations:** Oversee the daily activities at the airport, including check-in, boarding, and baggage handling to ensure everything runs smoothly and on time.- **Customer Service:** Address passenger inquiries and resolve complaints professionally, ensuring that travelers have a pleasant experience.- **Safety Compliance:** Ensure all operations meet safety regulations and airport policies, promoting a secure environment for both staff and passengers.- **Coordination with Departments:** Collaborate with various airport departments and airlines to coordinate schedules and services, ensuring seamless operations.- **Reporting:** Maintain records and prepare reports on daily operations, staff performance, and any issues encountered, which helps in making informed decisions.The ideal candidate should possess strong leadership and communication skills, along with a basic understanding of airport operations. A high school diploma is required, and previous experience in customer service or airport roles is a plus, though not mandatory. Candidates should be detail-oriented, able to work in a fast-paced environment, and demonstrate a commitment to providing excellent customer support. A proactive attitude and the ability to solve problems quickly will greatly contribute to success in this role.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Gurgaon
Airport Supervisor Staff Management Airline Operations Ground Operation Airport Operation Ground Manager Aviation Problem Solving Customer Manager Passenger Support Airline Customer Service Good Communication Skills Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Handling Airport
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Handling Customer Support Customer Management Customer Communication
We are looking for a dedicated Customer Service Executive to join our team in Gurgaon. This position is ideal for individuals who are eager to start their career in customer service and have a passion for helping others.**Key Responsibilities:**- **Interact with Customers:** Handle customer inquiries via phone, email, or in person, ensuring they receive clear and accurate information about our products and services.- **Resolve Issues:** Identify customer problems and provide effective solutions, ensuring a high level of customer satisfaction and support.- **Document Interactions:** Maintain detailed records of customer interactions, including inquiries and complaints, to help improve service quality.- **Follow-up:** Proactively follow up with customers regarding their issues or requests to ensure timely resolution and to demonstrate excellent service.- **Provide Feedback:** Share insights and feedback from customers with the management team to drive product improvements and enhance the overall customer experience.**Required Skills and Expectations:**- Strong communication skills in English and Hindi, both written and spoken, to interact effectively with customers.- A good understanding of basic computer skills, which is necessary for managing customer records and using support software.- Ability to work independently and as part of a team, demonstrating reliability and a positive attitude.- Problem-solving skills to address customer concerns in a calm and efficient manner.- Willingness to learn and adapt, as the role may involve dealing with diverse customer needs and various products. Candidates must hold at least a 12th-grade education and be ready to work from the office in Gurgaon. We welcome fresh graduates and individuals with less than a year of experience to apply.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Relationship Marketing Communication Strategic Communication Lead Generation Negotiation Skills Management Skills Field Sales b2c Marketing
JOB RESPONSIBILITIES: Extensive travelling Lead generation Follow-up with clients Closure meetings Identifying new sales leads Pitching products and/or services Researching organizations and individuals online Researching the needs of other companies and learning who makes decisions about purchasing Contacting potential clients via email or phone to establish rapport and set up meetings Attending conferences, meetings, and industry events.MIN. EDU QUALIFICATION : UG: B.Tech/B.E. or equivalent qualificationMIN. EXPERIENCE : 0-2 YrsOTHER SKILLS REQUIRED : Excellent Communication & Presentation Skills.The candidate should have own vehicle Interested candidate Share your CV @aakash@thakurjobconsultant.inwhatsapp - 8743057070
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  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Care Customer Relationship Customer Management Customer Handling
We are hiring for International Voice Process. Need Excellent command over English. Both side cabs.5 days working.Rotational shifts and off.
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Inside Sales Executive - Freshers

Muds Management Pvt Ltd

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Inside Sales Convincing Power Good Communication Skills Sales Target Pressure Handling Customer Communication Sales Problem Solving Cold Calling Negotiation Skills Client Management
Lead Engagement : Handle inside sales through the provided leads. Conduct cold calling, email outreach, and follow-ups to qualify and convert leads into sales. Customer Understanding & Solution Selling : Understand customer pain points and offer tailored solutions. Craft compelling, unique selling propositions to drive engagement.Sales Processes: Prospect, qualify, and manage leads. Create deal proposals and ensure timely follow-up to closure. Upsell and cross-sell products/services to existing clients based on their needs.Support & Coordination : Provide pre-sales support to the sales and marketing teams. Assist in finding, winning, and renewing customers. Promote company products/services across geographies.Tracking & Reporting: Maintain accurate records of sales, revenue, and invoices. Monitor sales progress and provide reports to stakeholders.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Sales Planning Customer Relationship Budget Management
Need sales manager to sell gym subscription and manage gym
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Fresher hiring for Tour Executive

V Trip Holiday Services Pvt Ltd

  • Fresher
  • 7.5 Lac/Yr
  • Gurgaon
Good Communication Outbound Tours Corporate Travel Management Interpersonal Skills Negotiation Skills Tours Travel Customer Care Hotel Booking Holiday Packages
As a Travel Executive, you will be responsible for coordinating and booking travel arrangements for clients. This includes organizing outbound tours, managing corporate travel, handling escort activities, and negotiating deals with hotel bookings and holiday packages. You must possess excellent communication and interpersonal skills to provide top-notch customer care. Prior experience in the travel industry is not required, but a 12th pass education is necessary. Working from home, you must be able to work independently and efficiently manage your time to meet deadlines and exceed customer expectations.
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Customer Relationship Excel Customer Management Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Hindi BPO Chat Support Telephone Handling
Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target
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Relationship Manager Jobs For B.A Freshers

Naukristan Employment Consultancy Services

Customer Relationship Customer Service BFSI Negotiation Skills Team Management Skills Interpersonal Skills
As a Relationship Manager, you will be responsible for building and maintaining strong relationships with existing clients, identifying and developing new business opportunities, and providing banking products and services to clients. Your goal will be to achieve sales targets and contribute to the bank's growth.Key Responsibilities:- Manage client relationships and provide excellent customer service- Identify and develop new business opportunities- Achieve sales targets and meet performance expectations- Understand client needs and provide suitable banking solutions
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Hiring Freshers || Field Sales Executive

Shine projects private limited

Customer Relationship Retail Sales Field Sales Field Marketing Selling Skills Management Skills Direct Sales
Field sales executive job
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Customer Behaviour Polite Behaviour Packing Skill Cleaning Skill Stall Management Retail Sales Selling Skills Sales Customer Management Counter Sales Communication Skills Hard Working
Staff for food stall Location is very comfortable and safeGood behaviour with customer Communication skill
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Back Office Coordinator Account Opening Key Accounts Relationship Manager Relationship Officer CRM Sales CRM Systems Analyst CRM Systems Data Entry Data Entry Operator Data Entry Executive Excel Sheet MIS Reports MIS Customer Support
Key Responsibilities:** Maintain and process client documentation (KYC, account opening forms, nomination forms, etc.)* Coordinate with the Relationship Managers and Sales team for timely data entry and follow-ups.* Update and manage CRM systems, Excel sheets, and other reporting tools.* Assist in transaction processing for mutual funds, insurance, and demat services.* Ensure compliance with SEBI/IRDA/AMFI regulations.* Prepare MIS reports and summaries for management.* Handle customer service backend tasks like updating details, resolving queries (non-voice).* Manage filing, scanning, and digital record keeping.Required Skills & Qualifications:** Graduate in Commerce, Finance, or related field.* Minimum 1 year of experience in financial operations/back office (freshers with good skills can apply).* Strong knowledge of MS Excel, email drafting, and CRM usage.* Basic understanding of financial products like mutual funds, insurance, SIP, Demat etc.* Good communication and coordination skills.Key Traits We Value:** Accuracy & attention to detail* Discipline & time management* Trustworthiness & data confidentiality* Team player attitudeOffice Timing Monday to Saturday (9:30 to 6:00)
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Hiring Fresher / Steward / Secondary School

Burma Burma Restaurant & Tea Room

  • Fresher
  • 1.8 Lac/Yr
  • Gurgaon Sector 65
Time Management Menu Planning Physical Stamina Menu Knowledge Customer Service Skills Personal Grooming & Hygiene
Welcome guests warmly and assist them to their tables.Present menus, explain dishes, and offer recommendations when required.Accurately take food and beverage orders and communicate them to the kitchen/bar.Serve food and beverages promptly and courteously as per service standards.Set up tables with cutlery, napkins, water, and condiments before service.Clear and reset tables after guests leave, ensuring cleanliness at all times.Assist with buffet setups, special requests, and guest needs during service.Maintain a clean and organized workstation, including service stations and equipment.Handle basic billing procedures and coordinate with the cashier if required.Comply with food safety, hygiene, and grooming standards.
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Freshers For Airport Manager - Gurgaon/Greater Noida

Skyview India Academy Private Limited

Airport Supervisor Airport Operation Aviation Customer Manager Problem Solving Airline Customer Service Ground Operation
We are looking for a proactive and organized individual to oversee daily airport operations, ensuring safety, efficiency, and compliance with regulations. The Airport Manager coordinates between various departments, manages staff, handles budgets, and works to improve passenger experience. Strong leadership and problem-solving skills are essential. Only applicants aged 18 to 27 are eligible to apply.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Customer Care Outbound Calling Customer Service Customer Handling International BPO Customer Support Customer Management Customer Communication Call Center Cold Calling
Process: Electronics Outbound processLocation: GurgaonSalary: 24k Shift: Day Shift for Boys & girls.Working days - 5 days working.Qualification: GraduateExperience: Freshers and experiencedResponsibilities: Engage with clients to understand their needsMust have Selling SkillsBuild and maintain strong client relationships to drive sales and customer satisfaction Communication skills: Excellent Ability to work in a fast-paced environment Strong problem-solvingskills
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Time Management Navigation Skills Customer Service
Job Description:Dominos is hiring Delivery Executives to deliver pizzas and other food items to customers quickly and safely. Join our team for a fun work environment, flexible shifts, and great earning potential.Responsibilities:Deliver orders on time while ensuring food quality.Maintain a polite and professional attitude with customers.Follow traffic and safety rules.Assist in store operations when needed.Requirements:Valid two-wheeler driving license.Own vehicle (preferred).Basic communication skills.Punctual and customer-friendly.Perks:Flexible working hours.Incentives and tips.
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  • Fresher
  • Gurgaon
Adaptability Time Management Communication Customer Relationship Sales Inside Sales Outbound Calling
Job Title: Telesales InternLocation: Gurugram, Haryana Stipend: 15,000 per month + Unlimited Incentives Duration: 3 Months Post-Internship Offer: PPO with a CTC of 3 LPA based on performanceAbout UsInsuranceDekho is one of Indias leading Insurtech platforms, providing seamless insurance solutions to customers. We are expanding our tele sales team and inviting enthusiastic individuals to join us for a 3-month internship with the opportunity for a full-time role.Key ResponsibilitiesEngage with potential customers through outbound and inbound calls.Explain insurance products and services effectively.Build and maintain customer relationships.Address customer queries and provide appropriate solutions.Achieve sales targets and contribute to business growth.RequirementsMinimum 12th Pass. Graduation is a plus.Strong communication and interpersonal skills.Confidence and enthusiasm for sales.Ability to work in a fast-paced environment.Basic knowledge of insurance products is a bonus.BenefitsFixed monthly stipend of 15,000.Unlimited performance-based incentives.Comprehensive training and development.Potential for a full-time employment offer with a CTC of 3 LPA.How to ApplyInterested candidates can reach out via: Phone 9599547109 Email smarth.saini@insurancedekho.comJoin us and kickstart your career in the dynamic world of insurance sales!
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Airport Customer Service Associate Fresher

Skyview India Academy Private Limited

Customer Management Customer Acquisition Customer Relationship Customer Support Coordinator
A Customer Support Executive's job is to help customers with their questions, issues, and feedback, ensuring a positive experience and building relationships through various communication channels like phone, email, or chat.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management Cold Calling Customer Communication Call Center
Job Openings for 808 Customer Care Executive Jobs for Freshers in Delhi, Gurgaon, Chandigarh, Jalandhar, Amritsar, Lucknow, Gwalior, Patna, Bhopal, Alwar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, Cold Calling, Customer Communication, Call Center etc.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
Job Openings for 710 Customer Care Executive Jobs for Freshers in Delhi, Lucknow, Bhopal, Indore, Gwalior, Amritsar, Jalandhar, Gurgaon, Chandigarh, Patna City, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, International BPO, Customer Communication, Cold Calling, Call Center etc.
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Customer Relationship Customer Calling Internal Communication Communication System General Office Management Microsoft Excel English Language Computer Skills Microsoft Word Followups Back Office Sales Quick Learner Communication Skills Email Writing
We are looking for 640 Back Office Assistant Posts in Delhi,Gurgaon,Lucknow,Kanpur,Chandigarh,Amritsar,Ludhiana,Mohali,Dehradun,Ambala, with deep knowledge in Customer Relationship,Customer Calling,Internal Communication,Communication System,General Office Management and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, M.A, M.Ed, M.Sc
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Gurgaon
Airport Supervisor Airline Operations Passenger Support Airport Operation Airline Customer Service Aviation Good Communication Skills Problem Solving Customer Manager Staff Management Ground Operation Ground Manager Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Cargo Load
As an Airport Manager, you will play a vital role in ensuring the smooth operation of airport activities. You will coordinate various services and manage staff to provide travelers with a safe and pleasant experience.**Key Responsibilities:**- **Oversee Daily Operations:** Manage all airport operations to ensure that flights are on time and services run smoothly.- **Staff Management:** Lead and support airport staff, ensuring they are trained and performing their duties effectively.- **Safety Compliance:** Ensure all safety regulations and protocols are followed to maintain a secure environment for passengers and staff.- **Customer Service:** Resolve passenger issues and complaints efficiently, ensuring high levels of customer satisfaction.- **Coordination with Airlines:** Communicate regularly with airlines to manage schedules, gate assignments, and any operational changes.**Required Skills and Expectations:**- **Strong Communication Skills:** Clearly convey information and instructions to staff and passengers, facilitating effective interactions.- **Problem-Solving Ability:** Quickly identify issues and implement solutions to enhance airport operations and customer experience.- **Organizational Skills:** Manage multiple tasks and priorities efficiently, ensuring that all airport functions are running smoothly.- **Team Leadership:** Motivate and direct a team, fostering a collaborative work environment while addressing staff needs and concerns.- **Attention to Detail:** Pay close attention to all operational aspects, ensuring compliance with regulations and proper execution of services. Candidates with educational qualifications up to 12th grade and 0 to 5 years of experience in a similar role are encouraged to apply.
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Hiring Freshers || Airlines Executive

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Gurgaon
Airline Customer Service Customer Relationship Airline Operations Aviation Personality Development Passenger Service Communication Skills Good Communication Skills Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor
As an Airlines Executive, you will play a vital role in the airline industry by delivering exceptional customer service and assisting in daily operations. Your primary responsibilities will include:- **Customer Service**: Provide assistance to passengers by addressing their inquiries, resolving issues, and ensuring a positive travel experience.- **Ticket Booking and Reservations**: Help customers with booking flights, making changes to reservations, and providing information about available flights and fares.- **Baggage Handling Support**: Assist in managing passenger luggage issues, helping track and resolve lost baggage situations efficiently.- **Check-in Assistance**: Support passengers during the check-in process at the airport or online, ensuring smooth and timely boarding.- **Communication**: Maintain clear communication with customers and team members, sharing important flight information and updates as needed.To be successful in this role, you should possess strong communication skills, both verbal and written, to effectively interact with customers and colleagues. A friendly attitude and excellent problem-solving abilities are essential to assist passengers in a fast-paced environment. You should be adaptable and able to work in a team, while also being responsible for completing tasks independently. Basic familiarity with airline booking systems and procedures is advantageous but not mandatory. Candidates with prior experience in customer service will be given preference, but fresh graduates are also encouraged to apply. Flexibility to work in shifts, including weekends and holidays, is required.
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  • 0 - 5 yrs
  • 3.8 Lac/Yr
  • Gurgaon Sector 53
Customer Relationship Retail Sales Field Sales Selling Skills Field Marketing Negotiation Skills
Field sales executive at Shine projects private limited
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