Customer Service Representative Job Vacancies in Gurgaon

Graduate Freshers Minimum 1 year experience in international bpo Comfortable with night shift Both sides cab facility

We are hiring for International Voice Process. Need Excellent command over English. Both side cabs.5 days working.Rotational shifts and off.

We are looking for a Customer Care Representative to join our team and provide excellent service to our clients. The ideal candidate will have a passion for travel and experience in the hospitality industry. Responsibilities:- Assist customers with booking air tickets, holiday packages, and hotel accommodations- Provide information about travel destinations, activities, and tours- Handle outbound calling to promote our services and specials- Assist with desktop support and internal communication within the company- Build and maintain strong customer relationships

Job Title: Customer Support Executive Voice Process (Non-Technical)Location: Jaipur, GurgaonWork Mode: Work From OfficeInterview Mode: VirtualJob Overview:We are hiring for a Voice Process (Non-Technical) role based in Jaipur. The ideal candidate should have excellent English communication skills (V5 level) and be open to working in rotational 24x7 shifts. This opportunity is open to both freshers and experienced individuals.Key Responsibilities:Handle customer interactions over voice calls with clarity and professionalismResolve queries, provide support, and ensure customer satisfactionFollow standard operating procedures and accurately document interactionsWork collaboratively with team members to achieve performance goalsEligibility Criteria:Education:Undergraduate (UG) or Graduate in any streamExperience:Freshers are welcomeExperience in a voice process or customer service role is a plusCommunication:*Must have excellent communication skills in English (V5 proficiency)Shifts: Comfortable with rotational shifts (24x7), including night shiftsLocation: Must be able to work from office in JaipurSalary Structure: 2L-4L CTC p.a.

Handle inbound and outbound calls in a professional and courteous manner.Respond promptly to customer inquiries and provide accurate product or service information.Record details of customer interactions, feedback, and complaints in the CRM system.Resolve customer issues by clarifying problems, researching answers, and following up to ensure resolution.Transfer calls or escalate complex issues to the appropriate department when necessary.Maintain knowledge of company products, services, and promotions to provide informed assistance.Meet or exceed daily/weekly performance targets (call handling time, customer satisfaction, etc.).Follow call center scripts, policies, and procedures while maintaining a friendly tone.Work as part of a team to ensure efficient operations and customer satisfaction.

*Hiring Alert: Agoda Travel Voice for Gurgaon location!**Job Title:* Customer Support Representative*Location:* Gurgaon*Process:* Agoda Travel Voice Process*Eligibility:*- Any Graduate/Undergraduate (B.E/B.Tech requires 60% marks)- Experienced: 1 year in customer support- Freshers: minimum 6 months experience required- *Freshers (Min 6 months customer support exp) /Experienced both can apply*- Excellent communication skills *Salary Details:*- *Experienced:* 4,68,850 (max 30% hike) 31,243 in-hand- *Freshers:* 3,38,850 20,902 in-hand- Monthly Incentive: 3,500 (MIV)*Hiring Process:* (Virtually)- SWAR assessment- VNA (Voice & Non-Voice Assessment)- Operations interview- Versant test - 60 Cab facility and AllowanceContact HR supriya sharma - 9958239443

Job Title: Customer Support Specialist (All Channels)We are looking for a dedicated Customer Support Specialist to serve as the primary point of contact for our customers. You will provide prompt and professional assistance across multiple channels, including phone calls, email, and live chat.Key Responsibilities:Handle inbound and outbound customer inquiries via call, email, and chat.Efficiently resolve customer issues, complaints, and questions.Utilize and maintain backend systems (e.g., CRM) to track and manage customer interactions.Provide accurate information on products, services, and company policies.Collaborate with internal teams to escalate complex issues and ensure a positive customer experience.Qualifications:Proven experience in a customer service role.Excellent verbal and written communication skills.Strong problem-solving abilities and attention to detail.Familiarity with CRM software and other support tools.Ability to multitask and work effectively in a fast-paced environment.

As a Customer Service Representative, your primary responsibility is to provide exceptional customer support and assistance. This includes answering customer inquiries, resolving issues, and ensuring overall customer satisfaction. You will be tasked with handling customer interactions through various channels such as phone, email, and chat.Key responsibilities:1. Responding to customer inquiries and resolving issues in a timely and professional manner2. Providing product information and troubleshooting assistance to customers3. Processing orders, returns, and exchanges

Job highlightsGood English communication skills; Freshers or experienced candidates welcomeHandle customer queries via voice and chat in an international processRelocation bonus of 10K and lucrative incentives

customer care executives,crm for 2 wheeler industry

Exciting Opportunity Looking for a Fresher or candidate with 6 months of Experience for a one of the Top most BPO in Gurgoan.Non Voice projectExciting Salary and IncentivesRotational Shift and 2 Week offON SPOT OFFERGreat Opportunity to start you carrerContact 9930990255

Customer Service Representative

*Exciting opportunity for Customer Support*Location: GurgaonProcess: Tata Motors(Customer Service)Work Schedule: 6 days working Rotational weekoff_Day shift for Females 24*7 rotational shift for male Candidates_ Qualification: *Graduation mandatory*Experience: *Minimum 1 Year experience in BPO*Salary: *26000 *Skill Set: *V5*Language: *Good English* Intrested candidates can share their Updated Resume: HR.STAFFENCE@GMAIL.COMRegards,Staffence HR Team

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively

International voice process at wipro

We are hiring for various job

We're Hiring Technical Customer Support Gurgaon Are you tech-savvy with a knack for problem-solving? This is your chance to work in an international process with a top-tier salary and great perks! Location: Gurgaon (Work From Office) Salary: 6.5 LPA - 7 LPA Open Positions: 40 Date of Joining: 18th March 2025What Youll Be Doing: Provide end-to-end customer assistance & issue resolution. Document and track customer interactions effectively. Troubleshoot and resolve technical queries efficiently.What Were Looking For: Tech background with at least 6 months of experience in a technical role. Graduates & Undergraduates both can apply. Excellent communication skills a must! Passion for customer support & problem-solving.Work & Benefits: 5-day work week (Rotational week offs). Rotational shifts flexibility matters! Both-side cab facility for a hassle-free commute. International exposure in a global support environment. Interview Process: HR Round Ops Round Client Round (Virtual & Face-to-Face options available)

Customer Support Representative English & Hindi Location:Gurugram,Hr team (whatsapp only)92590695998307434130### About the Role We are looking for a Customer Support Representative who is fluent in English and Hindi to handle customer queries, provide resolutions, and ensure a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first approach. ### Key Responsibilities Handle inbound and outbound customer inquiries via phone, email, and chat Provide accurate information and resolve customer issues efficiently Assist customers with bookings, cancellations, refunds, and policy clarifications Maintain records of interactions and follow up on unresolved issues Escalate complex issues to the appropriate team for resolution Ensure a high level of customer satisfaction through effective communication Work in a fast-paced BPO environment, adhering to service level agreements (SLAs) ### Required Skills & Qualifications Fluency in English and Hindi (spoken and written) 0-2 years of customer service experience (BPO or travel industry preferred) Strong problem-solving skills and ability to multitask Ability to handle irate customers with patience and professionalism Comfortable working in rotational shifts, including weekends and holidays Basic computer skills and familiarity with CRM tools ### Perks & Benefits Competitive salary with performance-based incentives Health and wellness benefits Training and career growth opportunities Friendly and dynamic

Exciting Opportunity Looking for a Fresher or candidate with 6 months of Experience for a one of the Top most BPO in Gurgoan.Non Voice projectExciting Salary and IncentivesRotational Shift and 2 Week offON SPOT OFFERGreat Opportunity to start you carrerPlease DM or share you resume at trirana@gmail.com