Customer Relationship Fresher Jobs in Gurgaon

Job SummaryWe are looking for a motivated and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, providing product or service information, and ensuring a high level of customer satisfaction.Key ResponsibilitiesRespond to customer inquiries via phone, email, chat, or in person.Resolve customer complaints and provide appropriate solutions within established timelines.Maintain accurate records of customer interactions and transactions.Provide information about products, services, policies, and procedures.Follow up with customers to ensure issues have been resolved satisfactorily.Coordinate with internal departments to address customer concerns efficiently.Meet customer service performance targets and quality standards.Identify customer needs and recommend suitable products or services when applicable.

We are seeking a motivated Sales Manager to join our team in Gurgaon, India. This role involves driving sales growth and managing client relationships in an office environment. Ideal candidates will have a passion for sales and a desire to learn and grow in the industry.Key Responsibilities:- **Develop Sales Strategies**: Create effective sales strategies to achieve revenue targets and expand the customer base, identifying new opportunities and market trends.- **Manage Team Performance**: Lead and mentor a team of sales representatives, setting clear goals and monitoring their progress to ensure high performance and motivation.- **Build Client Relationships**: Establish and maintain strong relationships with clients, understanding their needs and providing tailored solutions to enhance satisfaction and loyalty.- **Analyze Market Trends**: Conduct market research to stay informed about industry developments, competitor activities, and customer preferences, using this data to make strategic decisions.- **Prepare Reports**: Create and present regular sales reports to management, highlighting achievements, challenges, and opportunities for improvement.Required Skills and Expectations:Candidates should have a graduate degree and up to 5 years of experience in sales or related fields. Strong communication and interpersonal skills are essential to foster client relationships. The ability to work in a team and adapt to changing environments is important. A results-driven attitude with a focus on achieving targets is expected. Proficiency in Microsoft Office and basic sales software will be an advantage.

As a Customer Support Executive, you will be responsible for providing excellent service to our clients and ensuring their satisfaction. Your role is critical in maintaining positive relationships with customers and resolving any issues they may face.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls and messages from customers, providing them with the necessary information and assistance.- **Resolve Issues Efficiently:** When customers have problems, you will take the initiative to identify the issue and offer effective solutions to ensure swift resolution.- **Document Customer Interactions:** It is essential to keep accurate records of customer interactions in our system, as this helps in tracking issues and providing better service in the future.- **Provide Product Knowledge:** You will need to familiarize yourself with our products and services to accurately answer questions and guide customers when needed.- **Follow Up with Customers:** After resolving an issue, you will check back with customers to ensure their satisfaction and encourage their feedback.**Required Skills and Expectations:**- **Excellent Communication Skills:** You must have strong verbal and written communication skills to interact confidently with customers.- **Problem-Solving Abilities:** A keen aptitude for identifying problems and offering practical solutions will greatly benefit your role.- **Customer-Focused Mindset:** A desire to help and support customers while maintaining a positive attitude is essential.- **Basic Computer Skills:** You should be comfortable using computers and handling customer management software.- **Team Player:** Being able to work collaboratively with your team members is vital to ensure a cohesive working environment.

We are seeking a detail-oriented Back Office Sales Support Executive to assist our sales team. This role will be responsible for order processing, CRM management, reporting, and ensuring customer data accuracy.

We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. **Assist Customers:** Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. **Resolve Issues:** Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. **Document Interactions:** Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. **Provide Product Knowledge:** Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.

Customer Support Associate Location: Gurugram Job Type: Full-time

We are looking for a Customer Support Executive to join our team in Gurgaon. This is a full-time position ideal for individuals with 0 to 2 years of experience. As a Customer Support Executive, you will be the first point of contact for our customers, providing them with assistance and support.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls, emails, or chats from customers, answering their questions and resolving any issues they may have.- **Provide Product Information:** You will assist customers by explaining our products and services, guiding them through features and benefits to help them make informed decisions.- **Resolve Complaints:** You will manage customer complaints professionally, using effective problem-solving skills to ensure customer satisfaction and loyalty.- **Maintain Customer Records:** You will document customer interactions and update their information in the database, ensuring accuracy and completeness for future reference.- **Collaborate with Teams:** You will work closely with other departments, such as sales and technical support, to provide seamless service to customers and address their needs.**Required Skills and Expectations:**Candidates should be at least 12th pass, with strong communication skills in English and any regional languages. Being patient and understanding is crucial for resolving customer issues. A basic understanding of computer applications is expected, along with a willingness to learn. You should be able to work well in a team and be eager to help others. Punctuality and a positive attitude towards work are also important traits for this role.

We are looking for a female Office Receptionist to join our team in Gurgaon. This is a full-time position for someone who is eager to learn and grow in a professional environment. **Key Responsibilities:**- **Greeting Visitors:** Welcome guests and clients as they arrive, ensuring they feel comfortable and acknowledged during their visit.- **Answering Calls:** Handle incoming phone calls, directing them to the appropriate personnel, and providing information as needed.- **Managing Appointments:** Schedule and confirm appointments for staff, keeping an accurate calendar to facilitate smooth operations.- **Maintaining Office Supplies:** Keep track of office supplies and assist in ordering new stock when necessary to ensure the office is well-equipped.- **Administrative Support:** Assist with various administrative tasks, including filing, data entry, and organizing documents to maintain an orderly office environment.**Required Skills and Expectations:**Candidates should have completed at least their 12th grade. We are looking for someone who has good communication skills, both verbal and written, and can interact effectively with clients and staff. A friendly and approachable demeanor is essential to create a welcoming atmosphere. Basic computer skills, including familiarity with office software, are expected. Attention to detail and the ability to multitask will help the candidate manage various responsibilities efficiently. A positive attitude and willingness to learn are essential traits for success in this role.

We are looking for a dedicated Customer Service Executive to join our team in Gurgaon. This position is ideal for individuals who are eager to start their career in customer service and have a passion for helping others.**Key Responsibilities:**- **Interact with Customers:** Handle customer inquiries via phone, email, or in person, ensuring they receive clear and accurate information about our products and services.- **Resolve Issues:** Identify customer problems and provide effective solutions, ensuring a high level of customer satisfaction and support.- **Document Interactions:** Maintain detailed records of customer interactions, including inquiries and complaints, to help improve service quality.- **Follow-up:** Proactively follow up with customers regarding their issues or requests to ensure timely resolution and to demonstrate excellent service.- **Provide Feedback:** Share insights and feedback from customers with the management team to drive product improvements and enhance the overall customer experience.**Required Skills and Expectations:**- Strong communication skills in English and Hindi, both written and spoken, to interact effectively with customers.- A good understanding of basic computer skills, which is necessary for managing customer records and using support software.- Ability to work independently and as part of a team, demonstrating reliability and a positive attitude.- Problem-solving skills to address customer concerns in a calm and efficient manner.- Willingness to learn and adapt, as the role may involve dealing with diverse customer needs and various products. Candidates must hold at least a 12th-grade education and be ready to work from the office in Gurgaon. We welcome fresh graduates and individuals with less than a year of experience to apply.

We are seeking a dedicated Customer Service Associate to join our team in Gurgaon Sector 82. This full-time position is perfect for individuals with a passion for helping others, offering an opportunity to grow within a dynamic environment.Key Responsibilities:1. **Customer Support**: Provide friendly and efficient assistance to customers via phone, email, or chat. Respond to inquiries, resolve issues, and ensure customer satisfaction.2. **Product Knowledge**: Maintain a strong understanding of our products and services to effectively answer questions and offer solutions to customers.3. **Data Entry**: Accurately record customer interactions and feedback in our system to help improve service quality and customer experience.4. **Team Collaboration**: Work closely with team members and other departments to ensure all customer needs are met quickly and effectively.5. **Problem Solving**: Analyze customer concerns and apply appropriate problem-solving techniques to provide timely solutions.Required Skills and Expectations:Candidates should possess excellent communication skills in English and a customer-focused approach. Being a 12th pass is mandatory for this role. A positive attitude, willingness to learn, and the ability to handle multiple tasks are essential. Candidates should also be adaptable to a fast-paced work environment and willing to work from the office. Prior experience in customer service is a plus but not required, as we value fresh talent eager to enhance their skills.

JOB RESPONSIBILITIES: Extensive travelling Lead generation Follow-up with clients Closure meetings Identifying new sales leads Pitching products and/or services Researching organizations and individuals online Researching the needs of other companies and learning who makes decisions about purchasing Contacting potential clients via email or phone to establish rapport and set up meetings Attending conferences, meetings, and industry events.MIN. EDU QUALIFICATION : UG: B.Tech/B.E. or equivalent qualificationMIN. EXPERIENCE : 0-2 YrsOTHER SKILLS REQUIRED : Excellent Communication & Presentation Skills.The candidate should have own vehicle Interested candidate Share your CV @aakash@thakurjobconsultant.inwhatsapp - 8743057070

- Handle incoming customer inquiries via phone, email, and web chat: The customer associate will be responsible for promptly responding to customer queries and concerns through various communication channels.- Provide technical assistance and troubleshoot issues: The role involves assisting customers with technical issues related to products or services and resolving them in a timely manner.- Maintain a positive and professional attitude: Customer associates must interact with customers in a friendly and courteous manner to ensure a positive customer experience.- Follow up with customers to ensure satisfaction: It is important for the customer associate to follow up with customers after resolving their issues to ensure they are satisfied with the service provided.Skills and Expectations:- Strong communication skills: The customer associate must have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving ability: A strong problem-solving ability is crucial for resolving customer issues efficiently and effectively.- Ability to work in a fast-paced environment: The role requires the ability to work under pressure and handle multiple customer inquiries simultaneously.- Team player: The customer associate should be able to work well in a team environment and collaborate with colleagues to provide excellent customer service.

Marvel Pathology Lab is looking for a Tele caller / Customer Care Executive / Receptionist to manage patient communication, front desk operations, and appointment coordination. The ideal candidate should be polite, organized, and customer-focused.Key Responsibilities- Handle incoming and outgoing patient calls- Front desk handling and patient reception- Explain pathology tests, health packages, and charges- Book appointments for lab tests - Coordinate with lab technicians and field staff- Maintain patient records, billing details, and call logs- Handle patient queries, complaints, and follow-ups- Ensure smooth daily operations at the reception desk

Roles:Acts as the first point of contact for visitors, clients, and callersRepresents the organization with a professional and friendly attitudeSupports daily front-office operationsEnsures smooth communication flow within the organizationResponsibilities:Greet visitors and guide them to the appropriate person or departmentAnswer incoming phone calls and direct them accuratelyHandle inquiries politely and provide correct informationManage appointment scheduling and meeting arrangementsMaintain visitor logs and issue visitor passes when requiredKeep the reception area clean, organized, and welcomingTake care for inventory and manage itMaintain basic records, files, and office documentsAssist with administrative tasks such as data entry and photocopyingCoordinate with security and other departments when neededKey Skills Required:Good communication and interpersonal skillsBasic computer knowledge (MS Word, Excel, email)Professional appearance and behaviorTime management and multitasking abilitiesCustomer service skills

We are hiring for International Voice Process. Need Excellent command over English. Both side cabs.5 days working.Rotational shifts and off.

Customer Service role is basically resolving consumers complaints through phone calls and providing the support if they are facing any kind of problem ol in Using the services than the customer service executive resolve thier problem and taking feedback from them .

Customer Support ExecutiveLocation: Plot 5, Block O, South City I, Sector 40, Gurugram, Haryana 122003Job Type: Full-TimeExperience: Fresher up to 6 monthsQualification: Graduation (Mandatory)Job Description:We are looking for a proactive and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and maintaining a high level of customer satisfaction. This role also requires coordination with banks regarding payment-related concerns.Key Responsibilities:Handle customer queries through calls, emails, or chat in a professional and timely manner.Understand customer issues and provide appropriate solutions to resolve them.Actively coordinate with banks for payment updates, verifications, and dispute resolutions.Maintain accurate records of customer interactions and follow-up actions.Tackle difficult or urgent situations with patience, problem-solving skills, and a calm approach.Collaborate with internal teams to ensure smooth handling of customer concerns.Ensure a positive customer experience with every interaction.Requirements:Graduation is mandatory (any stream).Strong verbal and written communication skills.Ability to stay calm under pressure and manage multiple tasks efficiently.Good interpersonal and coordination skills.A fresher or candidate with up to 6 months of relevant experience will be considered a right fit.Basic knowledge of banking/payment processes will be an added advantage.What We Offer:Friendly and supportive work environmentOn-the-job trainingOpportunity to grow within the organization

Need sales manager to sell gym subscription and manage gym

A Customer Service Executive role for international and domestic process . Must have excellent English communication skills.

As a Customer Associate, you will be responsible for providing excellent customer service through various channels, such as phone calls or emails. Your key responsibilities include maintaining positive customer relationships, resolving customer issues promptly and efficiently, and promoting products or services. You will need to have strong interpersonal skills, the ability to work in an international call center environment, and a good understanding of customer support practices. A graduate degree is required for this full-time position, and previous experience in customer care or service marketing is a plus. Working from home, you will need to be self-motivated, organized, and able to effectively communicate with customers and team members.

We are looking for a Customer Care Representative to join our team and provide excellent service to our clients. The ideal candidate will have a passion for travel and experience in the hospitality industry. Responsibilities:- Assist customers with booking air tickets, holiday packages, and hotel accommodations- Provide information about travel destinations, activities, and tours- Handle outbound calling to promote our services and specials- Assist with desktop support and internal communication within the company- Build and maintain strong customer relationships