Customer Sales Representative Job Vacancies in Gurgaon

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively

Customer Support Representative English & Hindi** Location:Gurugram,Hr team (whatsapp only)92590695998307434130### **About the Role** We are looking for a **Customer Support Representative** who is fluent in **English and Hindi** to handle customer queries, provide resolutions, and ensure a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first approach. ### **Key Responsibilities** Handle inbound and outbound customer inquiries via phone, email, and chat Provide accurate information and resolve customer issues efficiently Assist customers with bookings, cancellations, refunds, and policy clarifications Maintain records of interactions and follow up on unresolved issues Escalate complex issues to the appropriate team for resolution Ensure a high level of customer satisfaction through effective communication Work in a **fast-paced BPO environment**, adhering to service level agreements (SLAs) ### **Required Skills & Qualifications** Fluency in **English and Hindi** (spoken and written) 0-2 years of customer service experience (BPO or travel industry preferred) Strong problem-solving skills and ability to multitask Ability to handle irate customers with patience and professionalism Comfortable working in rotational shifts, including weekends and holidays Basic computer skills and familiarity with CRM tools ### **Perks & Benefits** Competitive salary with performance-based incentives Health and wellness benefits Training and career growth opportunities Friendly and dynamic

COMPANY NAME-VAANI INFOSYSTEMS PVT LTDProcess name-economic timesWebsite- https://www.economist.com/Working days- 6 days workingexperience-0 to 1+yrsalary range-20 to 25kDesignation: Business Devlopment Executive Profile-(upselling)LOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)Responsibilities1. Handling Outbond calls ,you will be responsible for new & existing subscriptions,pricing,products & information.2. Follow up with the clients related issue with payments and new subscription3. Following up the leads on daily basis.4. Follow approved workflows while responding to customer inquiries.5. Ensure high customer satisfaction.6. Coordinate with new & old clients & customer for follow-ups7. Converted leads from free subscription to paid subscription.Attributes:1. good verbal communication 2. Ability to work in a high demanding environment Experience: 1. 06 to -1 years of experienceQualification: 12* to Any Graduate

We are hiring for many different companiesContact person - Sristi Rawat

Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old

Immediate Hiring for customer service process Email/chat22k in-hand 6 days working Must have own laptop Work from office Ecommerce company Call HR - 9953117870

: Customer Support Executive - Axis BPO Process (inbound customer service + credit card upselling process) - Sector 127, Noida - BPO : Full-Time: Under Graduates/Graduates: Fresher (Graduates) UG with Minimum 1 Year BPO voice process experience (Customer service in Tele Banking/Tele Sales) : Versant score should be more than 4 Basic telephonic etiquettes and customer skills Candidate should be able to communicate in English and Hindi Customer-focused and attentive : Answers inquiries by clarifying desired information Determines requirements by working with customers Resolves problems by clarifying desired information Cross-sell and upsell products/services1. Shifts-Proper day shifts ,6 days working + 1 day Rotational week off2. Direct walkin interview process : Free pick and drop shuttle service till specified locations (Metro stations-Noida Sector-37, 52, 59 & Noida City Centre) : Updated CV Aadhar cardThis is a customer-centric role with a focus on telephonic communication and customer service.Candidates should possess the required language skills and be customer-focused.Experience in Tele Sales or Tele Banking is preferred for candidates with at least 1 year of experience.Posting by: Harshit Juneja ./ - +

Candidates will be responsible for handling walk in customer service, understanding customer requirements providing solutions to customer needs. Giving product demonstration.

Must have Excellent communication skills in English.Must be confident enough and should have convincing Power.Calling on Hot leads onlyHandle inbound and outbound calls.Solving Customer Issues and Complains.Staying updated with the latest ways to retain customers.Convert the potential leads into the sales.Desired Candidate ProfileShould be self-motivated, highly-focused and detail-oriented.Fluent English speaking skills.Perks and BenefitsAttractive Incentive plans based on performance.Target will not affect your fixed salary.Opportunities of career growth within the organization.Salary best in BPO Industry.Unlimited Incentives.Retention Bonus

Demonstrating and providing information on promoted products. Delivering presentations and demonstrations to customers and other stakeholders Promotion of the product To Identify interest levels of customers and accordingly promote products Following up with customers and providing guidance on product selection. Responsible for attracting new customers and helping the company reach revenue targets Listening to what customers want and helping them find the perfect product for their needs. Constantly building product knowledge and delivering this knowledge in engaging ways Engaging in meaningful interactions and building good relationships with customers

ResponsibilitiesIdentify and develop strategic relationships with potential customersMaintain consistent contact with existing clientsAssist in the development of a strong pipeline of new customers through inbound & outbound customer callsOngoing monitoring and analysis of pipeline to review performance and optimize accordingly to make sure objectives are met.Maintain, build and update calling/mailing databases.Update and create tailored client proposals.QualificationsBachelor's degree 3+ years0-1 years of experience in Inside sales/ tele sales experience in a B2C environment with excellent communication skills, enthusiastic go-getter and willing to meet targets.Having a keen interest and deep understanding of the Indian education sector.Good verbal and written communication skillsStrong negotiation skillsStrong interpersonal and presentation skillsShould be fluent in English and HindiProbation details:Work from home: The job will start with a probation period of 4 months, during which the salary will be Rs 10,000/month + incentives up to 30k..Employment TypeFull-time

We have URGENT OPENING in the Sales Department (Executive level to Managerial Level) for a real estate company having its corporate office based in Gurugram Sector-67.Job DescriptionDesignation: Sales Executive/ Asst. Sales Manager / Sales ManagerQualification: Graduate /PG (MBA Marketing)Salary: 1.5 Lacs to 3.5 Lacs p.a (Negotiable for deserving candidates)Job Location: GurugramJob Description Handle customer queries related to project information. Demonstration & Briefing of projects to customers Responsible for follow up and coordination with prospective customers at various levels of sales process. Conduct effective meetings with clients in order to Close deals. To give presentations and overview to clients regarding the projects. Maintain relationships with clients by providing support, information, and guidance. Responsible for networking with financially strong HNI clients and channel partners.INTERVIEW DETAILSWalk-InTime: 10: 00 am to 5 pmVENUE: C-1049 Ansal Esencia, 4, Sushant Lok Phase I, Sector 67, Gurugram (Haryana) 122102Interested Candidates can also send their Cvs.

Great Opportunity For CandidateFresher & Experienced Both Can ApplyLocation - GurgaonSalary - 14k- 35k+ Unlimited IncentivesShift - Day shiftQualification -Any graduate