Customer Representative 12th Pass Jobs in Gurgaon

Job Title: Customer Support Executive Voice Process (Non-Technical)Location: Jaipur, GurgaonWork Mode: Work From OfficeInterview Mode: VirtualJob Overview:We are hiring for a Voice Process (Non-Technical) role based in Jaipur. The ideal candidate should have **excellent English communication skills (V5 level) and be open to working in rotational 24x7 shifts. This opportunity is open to both freshers and experienced individuals.Key Responsibilities:Handle customer interactions over voice calls with clarity and professionalismResolve queries, provide support, and ensure customer satisfactionFollow standard operating procedures and accurately document interactionsWork collaboratively with team members to achieve performance goalsEligibility Criteria:Education:Undergraduate (UG) or Graduate in any streamExperience:Freshers are welcomeExperience in a voice process or customer service role is a plusCommunication:*Must have excellent communication skills in English (V5 proficiency)Shifts: Comfortable with rotational shifts (24x7), including night shiftsLocation: Must be able to work from office in JaipurSalary Structure: 2L-4L CTC p.a.

As a Customer Service Representative, your primary responsibility is to provide exceptional customer support and assistance. This includes answering customer inquiries, resolving issues, and ensuring overall customer satisfaction. You will be tasked with handling customer interactions through various channels such as phone, email, and chat.Key responsibilities:1. Responding to customer inquiries and resolving issues in a timely and professional manner2. Providing product information and troubleshooting assistance to customers3. Processing orders, returns, and exchanges

customer care executives,crm for 2 wheeler industry

Exciting Opportunity Looking for a Fresher or candidate with 6 months of Experience for a one of the Top most BPO in Gurgoan.Non Voice projectExciting Salary and IncentivesRotational Shift and 2 Week offON SPOT OFFERGreat Opportunity to start you carrerContact 9930990255

Customer Service Representative

*Exciting opportunity for Customer Support*Location: GurgaonProcess: Tata Motors(Customer Service)Work Schedule: 6 days working Rotational weekoff_Day shift for Females 24*7 rotational shift for male Candidates_ Qualification: *Graduation mandatory*Experience: *Minimum 1 Year experience in BPO*Salary: *26000 *Skill Set: *V5*Language: *Good English* Intrested candidates can share their Updated Resume: HR.STAFFENCE@GMAIL.COMRegards,Staffence HR Team

Customer Support Representative English & Hindi** Location:Gurugram,Hr team (whatsapp only)92590695998307434130### **About the Role** We are looking for a **Customer Support Representative** who is fluent in **English and Hindi** to handle customer queries, provide resolutions, and ensure a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first approach. ### **Key Responsibilities** Handle inbound and outbound customer inquiries via phone, email, and chat Provide accurate information and resolve customer issues efficiently Assist customers with bookings, cancellations, refunds, and policy clarifications Maintain records of interactions and follow up on unresolved issues Escalate complex issues to the appropriate team for resolution Ensure a high level of customer satisfaction through effective communication Work in a **fast-paced BPO environment**, adhering to service level agreements (SLAs) ### **Required Skills & Qualifications** Fluency in **English and Hindi** (spoken and written) 0-2 years of customer service experience (BPO or travel industry preferred) Strong problem-solving skills and ability to multitask Ability to handle irate customers with patience and professionalism Comfortable working in rotational shifts, including weekends and holidays Basic computer skills and familiarity with CRM tools ### **Perks & Benefits** Competitive salary with performance-based incentives Health and wellness benefits Training and career growth opportunities Friendly and dynamic

Hiring for Customer Support Representative!!Locations: Noida Gurgaon Mumbai Pune Bhopal *must have Excellent Communication Skills*must have Experience in International Bpointerested Can Share Cv Atbhawna@vizhve.com

We are hiring for many different companiesContact person - Sristi Rawat

**Customer Support Associate International & Domestic Process** As a Customer Support Associate, you play a crucial role in delivering exceptional service to customers across both international and domestic markets. This position requires a strong commitment to resolving customer queries, providing solutions, and ensuring a positive experience in every interaction. Your responsibilities include handling inbound and outbound calls, emails, and chats, addressing customer concerns, and assisting with product or service-related inquiries. Effective communication skills, both verbal and written, are essential to clearly understand customer needs and provide accurate information. In this role, you must exhibit excellent problem-solving skills, empathy, and the ability to remain calm under pressure. Adhering to company policies and maintaining professionalism at all times is crucial. Additionally, you will be expected to meet performance metrics such as customer satisfaction scores, resolution time, and quality standards. Working in both international and domestic processes offers exposure to diverse customer bases, requiring adaptability to different time zones, accents, and cultural nuances. This role provides an opportunity to enhance your interpersonal skills, build customer relationships, and contribute to the companys success. If you are passionate about customer service and thrive in a fast-paced environment, this role is an excellent fit for you!

Job descriptionAs a Customer Support Representative, you will be the front line of communication between our company and our valued customers. Your primary responsibility will be to provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience.Key Responsibilities: Respond to customer inquiries via phone, email, chat, or social media promptly and professionally. Listen to customers' concerns, questions, and feedback, and provide accurate and helpful responses. Ensure a high level of customer satisfaction through excellent service. Investigate and resolve customer issues, such as product or service complaints, billing inquiries, or technical problems. Follow company policies and procedures to address customer concerns efficiently. Escalate complex issues to the appropriate department for further resolution. Stay up-to-date with product knowledge to provide accurate information and assistance to customers. Gather customer feedback and suggestions and communicate them to the relevant departments. Collaborate with the team to identify trends in customer inquiries and work on improving processes to enhance customer satisfaction.Pre-requisites: Communication Skills Empathy & Patience Problem-Solving Skills Attention to Details Teamwork & ProfessionalismAsk: 24X7 Rotational Shifts 5 Days a week English and Hindi Language Telugu proficiency B-2 Preferred industry - Gaming and E-Commerce CTC: 20-25k/Month

Adaptable and flexibleAgility for quick learningAbility to work well in a teamCommitment to qualityProblem-solving skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shiftsAny Graduation

Immediate Hiring for customer service process Email/chat22k in-hand 6 days working Must have own laptop Work from office Ecommerce company Call HR - 9953117870

Freshers/experiencegraduate/12thpasshindi/english speakergood comms/average/hindi speakerscomfortable in gurugramno cabs facilityno work from homesalary between 14500 to 22,500 per month.

Candidates will be responsible for handling walk in customer service, understanding customer requirements providing solutions to customer needs. Giving product demonstration.

Job Description: Customer Service Representative (Gurgaon)Are you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences? Join our team as a Customer Service Representative and be a part of a vibrant and customer-centric environment. We are looking for both undergraduate and graduate candidates with a minimum of 6 months of relevant experience to provide top-notch customer support.Responsibilities:Handle incoming customer inquiries via phone, email, and chat in a courteous and professional manner.Provide accurate information about products, services, and company policies to assist customers effectively.Resolve customer issues, concerns, and complaints, striving for first-contact resolution.Assist in troubleshooting technical problems and guiding customers through appropriate solutions.Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints.Collaborate with cross-functional teams to escalate and resolve complex issues promptly.Upsell products and services to customers, where applicable.Continuously update knowledge about company offerings, policies, and industry trends to provide accurate and up-to-date information to customers.Qualifications:High school diploma or equivalent; undergraduate or graduate degree preferred.Minimum of 6 months of previous customer service experience, preferably in a similar role.Exceptional communication skills with fluency in English (verbal and written).Strong active listening skills to understand customer needs and provide appropriate solutions.Ability to adapt to various customer personalities and situations.Proficiency in using computer systems and CRM software to manage customer interactions.Basic knowledge of troubleshooting technical issues will be an advantage.Strong problem-solving skills and ability to remain calm under pressure.Benefits:Competitive salary package up to 33.5k INR, commensurate with experience

Exciting Opportunity Looking for a Fresher or candidate with 6 months of Experience for a one of the Top most BPO in Gurgoan.Non Voice projectExciting Salary and IncentivesRotational Shift and 2 Week offON SPOT OFFERGreat Opportunity to start you carrerPlease DM or share you resume at trirana@gmail.com