Customer Service Representative

Vlebazaar

job description: customer care service

position: customer care service representative

about the company:

vlebazaar is a rapidly growing e-commerce platform based in india, established in 2015. as one of india's top 100 startups, vlebazaar aims to provide high-quality products at affordable prices, even in rural areas. we are currently seeking dedicated and customer-focused individuals to join our team as customer care service representatives.

roles & responsibilities:

1. handle customer inquiries: respond promptly to customer inquiries and provide accurate information about products.

2. resolve issues: address and resolve customer complaints and concerns in a professional and empathetic manner.

3. order processing: assist customers with placing orders, processing payments, and updating order status.

4. product knowledge: develop a comprehensive understanding of vlebazaar's product catalog.

5. communication: communicate effectively with customers.

requirements:

- excellent communication skills, both verbal and written.

- familiarity with e-commerce platforms and customer relationship management.

- graduation in any discipline (prior customer service experience is a plus but not mandatory).

- basic computer and internet skills.

- willingness to work at the company's office location in gurugram, haryana.

salary range: inr 12,000 to inr 15,000 per month (based on experience and performance)

office location:

block x, 52, dlf cyber city, gurugram, haryana,

• Experience

  0 - 2 Years

• No. of Openings

  4

• Education

  Secondary School

• Role

  Customer Service Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office