Customer Relationship Fresher Jobs in Delhi NCR

We are looking for a Customer Care Executive who is enthusiastic and ready to assist customers with their inquiries and needs. As a vital part of our team, you will play a key role in delivering excellent customer service. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and messages from customers, providing accurate information and solutions in a friendly manner. - **Resolve Issues:** Address customer complaints or concerns effectively, ensuring that problems are resolved in a timely fashion to maintain customer satisfaction. - **Maintain Records:** Keep detailed records of customer interactions and transactions for future reference and reporting purposes. - **Follow Up:** Reach out to customers after their inquiries to confirm that issues are resolved and to ensure they are satisfied with the service received. - **Collaborate with Teams:** Work with other departments to relay customer feedback and help improve products or services. **Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage with customers clearly. A positive attitude and patience are essential to handle various customer personalities. You should be comfortable using computers and navigational tools to record interactions and find product information. While prior experience is not necessary, a willingness to learn and adapt is vital. A 12th-grade education or equivalent is required. You should be able to work independently in a home environment and manage your time efficiently.

As an Airport Customer Service Associate, you will play a vital role in creating a positive experience for passengers. You'll be the first point of contact for travelers and will assist them with various needs.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers at the airport with a friendly attitude, making them feel comfortable and valued from the moment they arrive.- **Check-In Assistance:** Help passengers with the check-in process, including verifying their documents and issuing boarding passes to ensure seamless travel.- **Answering Inquiries:** Provide information about flights, baggage policies, and airport services, ensuring passengers have the answers they need for a smooth journey.- **Handling Complaints:** Address and resolve any issues or complaints from passengers, offering solutions and support to enhance their travel experience.- **Coordinating with Other Departments:** Work closely with airline staff, security, and ground crew to ensure efficient operations and address any passenger concerns in a timely manner.- **Maintaining Cleanliness:** Keep the customer service area tidy and organized to provide a welcoming environment for travelers.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication skills are essential to interact effectively with passengers and co-workers.- **Problem-Solving Ability:** You should be able to think quickly and find solutions to any issues that arise during your shift.- **Customer-Oriented Attitude:** A strong desire to help others and ensure customer satisfaction is critical.- **Team Player:** Work collaboratively with your colleagues to provide the best service possible.- **Adaptability:** Be able to work in a fast-paced environment, adapting to changing situations with ease. - **Basic Computer Skills:** Familiarity with computers and basic software programs is beneficial for handling check-in systems and passenger databases.

As an Airport Ticketing Executive, you will join a dynamic environment at the airport, assisting passengers with their travel plans and ticketing needs. Your attention to detail and excellent customer service will be key to ensuring a smooth experience for all travelers.**Key Responsibilities:**- **Ticket Booking:** Assist customers in booking flights, ensuring they receive the best options for their travel needs.- **Customer Service:** Provide information about flight schedules, baggage policies, and other travel-related inquiries, maintaining a friendly and professional demeanor.- **Check-In Assistance:** Guide passengers through the check-in process, helping them with necessary procedures and documentation.- **Issue Resolution:** Handle any ticketing issues or passenger complaints effectively, ensuring a prompt and satisfactory resolution.- **Cash Handling:** Process payments for tickets and manage cash transactions accurately, adhering to company protocols.- **System Updates:** Maintain and update flight information in the computer system to keep all data current and correct.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal skills are necessary for interacting with passengers and addressing their queries clearly and politely.- **Detail Orientation:** Ability to pay attention to detail is crucial for accurately processing bookings and handling passenger information.- **Time Management:** Efficiently manage time to handle multiple tasks simultaneously during busy periods.- **Adaptability:** Be flexible and able to work under pressure in a fast-paced airport environment.- **Team Player:** Collaborate effectively with colleagues to ensure a seamless travel experience for passengers, demonstrating teamwork and support.

As an Office Secretary, you will play a vital role in ensuring smooth operations within our office. Your main tasks will include managing administrative duties, supporting staff, and providing excellent communication.**Key Responsibilities:**- **Answering Calls:** You will handle incoming calls, take messages, and direct calls to the appropriate person, ensuring effective communication within the office.- **Managing Emails:** You will be responsible for checking and responding to emails, helping to maintain clear communication with clients and colleagues.- **Organizing Meetings:** You will schedule meetings and manage calendars for the team, ensuring everyone is informed and prepared.- **Filing and Documentation:** You will maintain filing systems and organize documents, making sure important information is easily accessible.- **Support to Staff:** You will assist team members with day-to-day tasks, providing administrative support to enhance their productivity.- **Handling Office Supplies:** You will monitor inventory of office supplies and place orders when needed, ensuring the office is always well-equipped.**Required Skills and Expectations:**- Strong communication skills, both written and verbal, are necessary to interact effectively with colleagues and clients.- Good organizational skills with an ability to manage multiple tasks efficiently.- Basic computer skills, including knowledge of word processing and spreadsheet software.- A proactive and positive attitude, with a willingness to learn and adapt to new tasks.- A professional demeanor and the ability to maintain confidentiality in all office matters.Candidates with up to 5 years of experience and at least a 12th-grade education are welcome to apply. This position is full-time and requires you to work from the office in Peeragarhi.

Job Title: Customer AssociateCompany: Skytech AviationJob Location: IGI Airport, New DelhiJob Type: Full-TimeExperience: Freshers OnlyGender: Male & Female Both Can ApplyAge Criteria: 18 to 26 YearsJob Description:Skytech Aviation is hiring enthusiastic and customer-focused individuals for the position of Customer Associate at IGI Airport, New Delhi. This is a great opportunity for freshers who are looking to build their career in the aviation industry.Key Responsibilities:Assist passengers with check-in and boarding proceduresHandle customer queries and provide accurate informationEnsure smooth passenger flow at the airportProvide excellent customer service at all timesCoordinate with airport staff and team membersMaintain a professional and friendly attitudeRequired Skills:Good communication skills Pleasing personality and well-groomed appearanceBasic computer knowledgePositive attitude and customer handling skillsInterview Details:Location: 3rd Floor, C-5, Above Sandoz Restaurant, Opposite Metro Pillar No. 418, Rajouri Garden, New Delhi 110027Why Join Skytech Aviation?Opportunity to work at IGI AirportProfessional work environmentCareer growth in aviation industryfor fresherscontact person : 7982271981

Job Title: Air Ticketing Staff (Fresher)Company Name: Skytech AviationJob Location: Indira Gandhi International Airport (IGI Airport), DelhiJob Type: Full-TimeJob Description:Skytech Aviation is hiring Air Ticketing Staff (Freshers Only) for IGI Airport, Delhi. Male and female candidates who want to start their career in the aviation and airline ticketing sector are welcome to apply.Eligibility Criteria:Experience: Freshers OnlyGender: Male & Female both can applyAge Limit: 18 26 YearsEducation: Minimum 12th PassJob Responsibilities:Assisting passengers with flight ticket booking and reservationsProviding information about flight schedules and faresHandling ticket cancellations and rescheduling requestsAssisting passengers with travel documentationMaintaining customer records and ensuring smooth ticketing servicesSkills Required:Good communication skillsBasic computer knowledgePolite and professional behaviorBasic knowledge of Hindi and EnglishBenefits:Attractive Salary PackageProfessional TrainingOpportunity to work at IGI Airport, DelhiCareer growth opportunities in the aviation industry Contact person : 8595107620

As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Providing Information**: You are expected to give accurate information about our products and services, helping customers make informed decisions.- **Managing Complaints**: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- **Updating Customer Records**: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- **Collaborating with Team Members**: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.

We are looking for a dedicated Back Office Officer in Delhi with 0 to 2 years of experience. This full-time role involves supporting various administrative and operational tasks within the office.The key responsibilities include:- **Data Entry:** Accurately inputting information into computer systems and databases, ensuring data is correct and up to date.- **Record Maintenance:** Organizing and maintaining physical and digital files to ensure easy access and retrieval of documents when needed.- **Customer Support:** Assisting customers and clients via phone or email, providing them with information and resolving basic queries.- **Report Generation:** Preparing simple reports and summaries of data to assist in decision-making processes.- **Administrative Tasks:** Supporting day-to-day office operations by handling incoming calls, scheduling appointments, and managing correspondence.Candidates should possess strong attention to detail and excellent organizational skills. Good communication skills, both verbal and written, are essential for effective interaction with colleagues and customers. Familiarity with basic computer applications, including word processing and spreadsheets, is expected. We seek team players who can adapt quickly to changes and work efficiently under pressure. A positive attitude and willingness to learn will help you succeed in this role.

As an Airport Ticketing Staff member in Gurgaon, India, you will assist travelers by processing ticket bookings and ensuring their journey begins smoothly. This role welcomes individuals with 0 to 2 years of experience who have completed their 12th grade.Key Responsibilities:1. **Ticket Booking and Issuance**: You will handle ticket sales, process payments, and issue boarding passes, ensuring accuracy in every transaction to enhance customer satisfaction.2. **Customer Service**: You will engage with passengers both at the counter and via phone or email, addressing their queries and providing assistance with itinerary changes or cancellations whenever necessary.3. **Flight Updates**: Keeping passengers informed, you will provide real-time updates on flight schedules, delays, and cancellations, ensuring they are aware of any changes affecting their travel plans.4. **Collaboration with Airlines**: You will work closely with airline representatives to resolve any issues related to tickets or baggage, maintaining smooth communication for efficient operations.5. **Handling Documentation**: Responsible for managing required travel documents, you will ensure all paperwork is processed properly, adhering to aviation regulations and company policies.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to interact positively with customers. Attention to detail is crucial for handling ticketing accurately. The ability to work in a fast-paced environment and manage multiple tasks simultaneously is essential. Basic computer skills are necessary to navigate booking systems effectively. A willingness to learn and adapt to new procedures is equally important for success in this role.

As an Airport Ticketing Staff member, your main role will be to assist travelers with ticket purchases and provide excellent customer service at the airport. You will work directly with passengers in a busy environment, ensuring smooth check-in processes and accurate ticketing.**Key Responsibilities:**- **Ticket Sales:** Assist customers in purchasing tickets for flights, providing accurate information about fares and flight schedules.- **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the necessary documents and their baggage is properly tagged.- **Customer support:** Answer questions from travelers regarding flight details, baggage policies, and travel regulations effectively.- **Problem Resolution:** Address any issues or complaints from passengers, working to resolve them quickly and professionally.- **Record Keeping:** Maintain accurate records of ticket sales and passenger information to ensure smooth operations and compliance with airline regulations.**Required Skills and Expectations:**A successful candidate will have excellent communication skills to interact positively with customers. Attention to detail is essential for managing ticketing tasks and ensuring accuracy. You should be comfortable working in a fast-paced environment and able to handle pressure. Basic computer skills are necessary for operating ticketing software and managing bookings. A friendly, approachable demeanor will help create a welcoming atmosphere for passengers. Prior experience is not mandatory, making this a great entry-level opportunity for those interested in the aviation industry.

As an Airlines Executive, you will play a vital role in the airline industry by delivering exceptional customer service and assisting in daily operations. Your primary responsibilities will include:- **Customer Service**: Provide assistance to passengers by addressing their inquiries, resolving issues, and ensuring a positive travel experience.- **Ticket Booking and Reservations**: Help customers with booking flights, making changes to reservations, and providing information about available flights and fares.- **Baggage Handling Support**: Assist in managing passenger luggage issues, helping track and resolve lost baggage situations efficiently.- **Check-in Assistance**: Support passengers during the check-in process at the airport or online, ensuring smooth and timely boarding.- **Communication**: Maintain clear communication with customers and team members, sharing important flight information and updates as needed.To be successful in this role, you should possess strong communication skills, both verbal and written, to effectively interact with customers and colleagues. A friendly attitude and excellent problem-solving abilities are essential to assist passengers in a fast-paced environment. You should be adaptable and able to work in a team, while also being responsible for completing tasks independently. Basic familiarity with airline booking systems and procedures is advantageous but not mandatory. Candidates with prior experience in customer service will be given preference, but fresh graduates are also encouraged to apply. Flexibility to work in shifts, including weekends and holidays, is required.

As an Airport Customer Service Associate, you will be responsible for providing exceptional customer service to passengers at the Delhi airport. Your key responsibilities include assisting passengers with check-in, boarding, and baggage handling. You will also address customer inquiries and resolve any issues in a timely and professional manner. Additionally, you will collaborate with other airport staff to ensure a smooth and efficient travel experience for all passengers. The ideal candidate for this role should have excellent communication and interpersonal skills, with the ability to remain calm and patient under pressure. A high school diploma or equivalent is required, and previous customer service experience is preferred but not mandatory. You should be detail-oriented, organized, and able to work well in a fast-paced environment. Flexibility in working hours is essential, as this role may require evening, weekend, or holiday shifts. If you are passionate about providing exceptional customer service and enjoy working in a dynamic airport environment, we encourage you to apply for this exciting opportunity.