Fresher Customer Care Assistant Jobs

Roles & Responsibilities:- 1) Handle Inbound & Outbound voice calls from International Customers.2) Understand Customer queries and provide them accurate solution.3) Deliver excellent customer service in a professional manner.4) Maintain call records and update information in the system.5) Ensure customer Satisfaction.Note:- This is U.S.A health related company. Shift will be as bellow-9 pm to 6am, 10 pm to 7 am, 11 pm to 8 am, 12 pm to 9 pm, 6 am to 3 pm.Age Criteria will be 20-35 yrs old.Good English Communication will be required. looking for immediate joiners only.for more details you can directly contact with us ..

As an Airport Passenger Service Associate, you will play a vital role in ensuring a positive experience for travelers at the airport. Your key responsibilities will include:- Greeting Passengers: You will warmly welcome passengers as they arrive at the airport, helping them feel comfortable and recognized.- Check-In Assistance: You will guide travelers through the check-in process, ensuring they have the necessary documents and helping them with luggage when needed.- Providing Information: You will answer questions from passengers regarding flight schedules, terminal facilities, and airport services, helping them navigate the airport efficiently.- Handling Complaints: You will assist in resolving any issues or complaints travelers may have, ensuring they receive the appropriate support and solutions promptly.- Coordinating with Airline Staff: You will collaborate with airline personnel to streamline services and maintain effective communication for seamless passenger flow.Required skills and expectations include having a friendly and positive attitude, excellent communication skills to interact effectively with diverse passengers, and the ability to work in a fast-paced environment. You should be adaptable and capable of handling stressful situations calmly. Attention to detail is crucial for managing passenger information accurately. A high school diploma is required, and prior customer service experience is preferred but not mandatory, making this role suitable for both fresh graduates and those with up to five years of experience.

We are looking for a dedicated Store Associate to join our team in Kolkata. This role is ideal for individuals seeking to start their career in retail or gain experience in store management.Key Responsibilities:- Customer Service: Greet customers and assist them with their needs, helping to create a welcoming shopping environment.- Merchandising: Organize and display products on shelves and racks to maximize customer visibility and encourage purchases.- Inventory Management: Monitor stock levels and assist in managing inventory to ensure products are available for customers at all times.- Checkout Operations: Process customer transactions efficiently at the cash register, ensuring a smooth checkout experience.- Store Maintenance: Keep the store clean and tidy by performing regular cleaning duties and ensuring that products are properly stocked.- Team Collaboration: Work with other team members to meet store goals and deliver excellent service, participating in team meetings and training sessions.Required Skills and Expectations:- High school education is minimum (10th pass).- Ability to communicate clearly and effectively with customers and team members.- Strong organizational skills to maintain store appearance and manage inventory.- Willingness to work full time and at the office in Kolkata.- A positive attitude and the ability to work in a fast-paced environment.- Prior retail experience is not required but is a plus; a willingness to learn is essential.

As a Customer Service Executive based in Hamren, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships. You will engage with customers to address their inquiries and resolve issues effectively.Key Responsibilities:- Respond to Customer Inquiries: Engage with customers through various channels such as phone, email, or chat, providing timely and accurate information regarding products and services.- Resolve Customer Issues: Identify and troubleshoot customer problems, ensuring solutions are provided quickly to enhance overall satisfaction.- Maintain Customer Records: Accurately document customer interactions and maintain records of queries, complaints, and resolutions for future reference and quality assurance.- Provide Product Knowledge: Inform customers about features, benefits, and uses of products, helping them make informed decisions.- Communicate Company Policies: Clearly explain company policies and procedures to customers, ensuring transparency and understanding in all transactions.Required Skills and Expectations:- Strong communication skills are essential as you'll be interacting with customers from various backgrounds.- Good listening abilities to understand customer needs and concerns effectively.- Basic computer skills to manage customer information and inquiries efficiently.- A positive attitude and a willingness to help customers, demonstrating patience and empathy.- Attention to detail to accurately document customer interactions and resolve issues.- Ability to work in a busy environment while managing multiple tasks efficiently. This role is suitable for individuals with minimal experience but a strong motivation to learn and grow in customer service.

CUSTOMER CARE EXECUTIVE - BORBARI, GUWAHATIWe are looking for a Customer Care Executive, responsible for handling customer queries, resolving complaints, providing product/service information, and ensuring customer satisfaction. The role involves answering calls, emails, or chats, maintaining customer records, and coordinating with other teams when required.

Urgent Hiring: Customer Care ExecutivePosted by: ADI HR & Consulting (Recruitment Partner) Openings: Limited - Apply Today! Location2nd Floor, Indo Japan Building, EP Block, Webel More, Near Yes Bank, Sector V, Salt Lake, Kolkata

We are looking for a Customer Care Executive to join our team in Mohali. In this role, you will be the first point of contact for our customers and will play a key role in ensuring their satisfaction.Key Responsibilities:- Respond to Customer Inquiries: You'll handle phone calls, emails, and chats from customers, addressing their questions and concerns promptly.- Provide Product Information: Educate customers about our products and services, guiding them to make informed choices.- Resolve Issues: Assist customers in troubleshooting problems, ensuring they receive effective solutions in a timely manner.- Maintain Customer Records: Update and manage customer information in the database, ensuring accuracy for future interactions.- Follow Up: Contact customers to follow up on their queries and confirm their satisfaction with the solutions provided.- Collaborate with Teams: Work closely with other departments to escalate issues that require additional support or resolution.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written, to effectively assist customers. A good command of the English language is essential. You should have a friendly and professional demeanor, demonstrating empathy and patience with customers. Strong problem-solving skills are crucial for addressing and resolving customer issues efficiently. Basic computer skills are needed to manage databases and communicate through various platforms. The position is suitable for candidates with 0 to 6 years of experience. A minimum education level of 12th grade is required. Flexibility in working hours may be necessary based on business needs.

We are looking for a dedicated Customer Service Associate to join our team in Kanpur. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:1. Respond to Customer Inquiries: Answer phone calls, emails, and chat messages promptly and professionally, providing accurate information and assistance.2. Resolve Issues: Address customer complaints or concerns with empathy and patience, working to find effective solutions to their problems.3. Maintain Records: Keep detailed records of customer interactions and transactions, ensuring all information is accurately documented for reporting purposes.4. Provide Product Knowledge: Stay informed about our products and services to provide customers with up-to-date information and guidance.5. Follow-Up: Proactively reach out to customers to ensure their issues have been resolved and to gather feedback on their experience.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong communication skills to interact effectively with customers. Problem-solving abilities are essential for addressing customer concerns. Good listening skills are equally important to understand customer needs fully. Familiarity with basic computer operations and the ability to work independently in a remote setting are also required. A positive attitude and a team-oriented mindset will help you succeed in this role. No prior experience is necessary, making this an ideal opportunity for freshers.

We are seeking dedicated and enthusiastic individuals to join our team as Ground Staff. This position is based in Kannur and is open to candidates with 0 to 6 years of experience. A minimum education of 10th grade is required.Key Responsibilities:- Passenger Handling: Assist passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.- Customer Service: Provide information about flights, schedules, and airport facilities, addressing any passenger inquiries or issues professionally.- Baggage Management: Monitor the loading and unloading of baggage to ensure safety and accuracy, minimizing any potential loss or damage.- Safety and Security Checks: Conduct necessary safety checks and ensure that all security protocols are followed in the airport environment.- Coordination with Airlines: Collaborate with airline staff and other ground employees to ensure timely and efficient flight operations.Required skills and expectations include:- Good Communication: Strong verbal communication skills are essential to interact effectively with passengers and team members.- Team Player: Must work well in a team environment, supporting colleagues to achieve shared goals.- Attention to Detail: Ability to pay close attention to details, ensuring all procedures are followed accurately.- Customer-Focused Attitude: A passion for providing excellent customer service and maintaining a positive atmosphere is crucial.- Flexible Schedule: Candidates should be willing to work various shifts, including weekends and holidays, as required in the airport environment.

- Guest Reception and Check-in/Check-out: Greet and welcome guests, assist them with check-in/check-out, and ensure that their stay starts and ends smoothly.- Handling Guest Inquiries: Answer guests questions, provide information about hotel services, facilities, and local attractions, and assist with any special requests.- Reservation Management: Assist with managing guest reservations, ensuring that the system is updated, and helping with any booking modifications or cancellations.- Phone and Email Management: Handle phone calls, redirect inquiries to the relevant departments, and respond to emails regarding reservations or guest concerns.- Guest Requests and Complaints: Address guest requests and complaints promptly, either resolving them directly or escalating them to higher authorities when necessary.- Check and Maintain Guest Records: Ensure all guest information is correctly entered into the system and updated during their stay. Maintain confidentiality of guest data.- Front Desk Operations: Keep the front desk area neat and organized. Ensure the front desk supplies (forms, brochures, maps) are always well-stocked and available for guests.- Billing and Payment Handling: Assist in processing payments, handling cash and credit card transactions, and generating accurate bills for guests.- Assisting with Room Assignments: Allocate rooms to guests as per availability, preferences, and booking details, ensuring they are happy with their accommodation.- Coordinating with Other Departments: Communicate guest needs to other departments such as housekeeping, room service, and maintenance to ensure a seamless guest experience.- Guest Check-out Process: Assist guests with check-out procedures, ensuring any outstanding charges are settled and that they leave with all necessary documentation (e.g., receipts).

- Patient Consultation and Guidance: Provide initial consultation and guidance to couples or individuals seeking IVF treatment, explaining the process, success rates, and available options.- Managing IVF Procedures: Oversee the IVF treatment process from start to finish, including coordinating the scheduling of necessary tests, treatments, and appointments with doctors, lab technicians, and nursing staff.- Scheduling Appointments: Coordinate patient appointments for consultations, diagnostic tests, ultrasounds, egg retrieval, embryo transfer, and follow-ups, ensuring seamless scheduling within the IVF department.- Patient Education: Educate patients about the IVF process, the necessary lifestyle changes, potential risks, and post-treatment care to ensure they are well-prepared and informed.- Documentation and Record Keeping: Maintain accurate, confidential, and up-to-date records of patient medical histories, treatments, lab results, and progress throughout their IVF journey.- Insurance Verification and Financial Counseling: Assist patients in understanding the insurance coverage for IVF procedures, verifying insurance details, and providing information on out-of-pocket costs. Guide patients through financing options if needed.- Emotional Support: Provide empathetic support to patients throughout their IVF journey, addressing their concerns, emotional well-being, and referring them to counseling services or support groups if necessary.- Liaise with Medical Team: Act as a liaison between patients and the medical team, including fertility specialists, embryologists, nurses, and lab staff, ensuring clear communication and coordination for optimal patient care.- Monitoring Treatment Progress: Track and monitor the patients progress throughout their IVF cycle, including hormone treatments, egg retrieval, embryo transfer, and pregnancy tests, ensuring the patient is following the prescribed treatment plan.

- Make outbound calls or receive inbound calls to assist customers with their inquiries, requests, or concerns.- Provide accurate and detailed information about products, services, or offers.- Build rapport with customers to understand their needs and offer suitable solutions.- Handle complaints or issues professionally, escalating them to the appropriate team if needed.- Record and update customer information in the CRM system accurately.- Follow up on customer inquiries to ensure timely resolution.- Achieve daily, weekly, and monthly call targets and KPIs.

We are looking for enthusiastic individuals to join our team as Ground Staff in Chennai. This full-time position is suitable for candidates with experience ranging from freshers to those with up to six years of experience. A minimum education of 10th pass is required.Key Responsibilities:- Customer Service: Assist passengers at the airport with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.- Baggage Handling: Manage the loading and unloading of luggage from aircraft, ensuring items are handled carefully and safely.- Ground Operations Support: Collaborate with team members to facilitate efficient ground operations, including aircraft preparation and turnaround.- Safety and Compliance: Adhere to all safety regulations and procedures to maintain a secure environment for passengers and staff.- Information Assistance: Provide passengers with information about flight schedules, gate changes, and airport services to enhance their travel experience.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and team members. A strong sense of responsibility is important for ensuring safety and efficiency in operations. The ability to work in a fast-paced environment is essential, as is teamwork to meet the demands of the job. Candidates should be flexible with working hours, as this role may require shifts, including early mornings, late nights, or weekends. We welcome individuals who are proactive, customer-oriented, and ready to contribute positively to our team.

We are looking for dedicated and enthusiastic Ground Staff to join our team in Ahmedabad. The ideal candidate will play a crucial role in the smooth operation of airport services.Key Responsibilities:- Customer Service: Greet passengers and assist them during check-in, baggage handling, and boarding, ensuring a positive travel experience.- Baggage Handling: Safely manage the loading and unloading of luggage to prevent damage and ensure timely delivery to passengers.- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and verifying travel documents.- Safety and Security: Ensure that all safety and security procedures are followed, contributing to a safe travel environment.- Communication: Act as a link between passengers and airline staff, effectively conveying important information regarding flights and services.- Maintenance of Cleanliness: Ensure that areas are kept tidy and presentable for passengers, reflecting the professional image of the airline.Required Skills and Expectations:Candidates should be at least 10th pass and have a willingness to learn and grow in the airline industry. Strong communication skills, both verbal and written, are essential. A friendly and approachable demeanor is important for assisting passengers. Candidates should be able to work in a fast-paced environment and handle stressful situations calmly. A team-oriented attitude is crucial, along with basic problem-solving skills. Flexibility to work different shifts, including weekends and holidays, is expected. Previous experience is not mandatory, making this role ideal for freshers looking to start their career.

Supervise day-to-day operations in the customer service department.Respond to customer service issues in a timely manner.Create effective customer service procedures, policies, and standards.Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.Implement an effective customer loyalty program.Maintain accurate records and document all customer service activities and discussions.Assess service statistics and prepare detailed reports on your findings.

As a Passenger Service Executive in Pune, you will be the first point of contact for passengers, ensuring a smooth and pleasant travel experience. This role is ideal for individuals looking to start their career in the travel and customer service industry.Key Responsibilities:1. Customer Interaction: Engage with passengers in a friendly manner, addressing their queries and providing necessary travel information to enhance their experience.2. Check-In Assistance: Support passengers during the check-in process, ensuring that all procedures are followed smoothly and efficiently.3. Issue Resolution: Handle any issues that may arise, such as booking changes or complaints, and work towards providing satisfactory solutions in a timely manner.4. Documentation: Ensure that all necessary travel documents are collected and verified, maintaining accuracy to comply with travel regulations.5. Collaboration: Work closely with other airport staff, including security and ground services, to ensure seamless travel operations and passenger safety.Required Skills and Expectations:Candidates should possess strong communication skills and a customer-oriented mindset, with the ability to handle stressful situations gracefully. A high school diploma is required, and prior experience in customer service is a plus but not necessary. Ideal candidates should be punctual, detail-oriented, and able to work in a fast-paced environment. A positive attitude and team spirit are essential for success in this role.

As an Airport Passenger Service Associate in Varanasi, you will play a key role in enhancing the travel experience for passengers at the airport. This position is ideal for individuals eager to provide excellent customer service and ensure smooth airport operations.Key Responsibilities:1. Passenger Assistance: Greet and assist passengers with check-in processes, boarding procedures, and baggage handling, ensuring they feel welcomed and supported throughout their journey.2. Information Provision: Provide clear and accurate information regarding flight schedules, gate changes, and airport services to help passengers navigate the airport with ease.3. Problem Solving: Address and resolve passenger inquiries and concerns effectively, ensuring a satisfactory experience even in challenging situations.4. Documentation Handling: Verify passenger identification and boarding passes, ensuring compliance with airline regulations and enhancing security processes.5. Team Collaboration: Work closely with other airport staff and departments to ensure coordinated efforts in delivering exceptional service and maintaining efficient operations.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with passengers from diverse backgrounds. A positive attitude and a customer-focused mindset are essential for this role. Ideal applicants should demonstrate reliability, and the ability to work in a fast-paced environment, showing a readiness to learn and adapt. Prior experience in customer service is a plus, but not mandatory; enthusiasm and a willingness to serve are equally important.

As an Airport Representative in Lucknow, you will be the first point of contact for travelers, helping ensure a smooth and pleasant airport experience. This role is ideal for those who enjoy interacting with people and providing excellent customer service. Key Responsibilities:- Greeting Passengers: Welcome travelers as they arrive at the airport, providing them with essential information and assistance.- Assisting with Check-In: Help passengers with the check-in process, guiding them on the necessary steps and requirements for their flights.- Providing Information: Answer questions about flight schedules, baggage policies, and airport services, ensuring passengers are well-informed.- Resolving Issues: Address any problems or concerns that passengers may encounter, offering solutions or directing them to the appropriate personnel.- Maintaining Communication: Collaborate with airline staff and other airport personnel to ensure timely and effective communication regarding passenger needs and flight operations.Required Skills and Expectations:Candidates should be friendly and approachable, with strong communication skills. A customer-focused attitude is essential, as you will interact with diverse individuals daily. Attention to detail is crucial for accurately providing information and assisting with check-in processes. Ability to work in a fast-paced environment and handle stressful situations calmly is also important. We welcome applicants with 0 to 5 years of experience; a minimum of a 12th-grade education is required. A passion for helping others will be key to your success in this role.

Assist customers at the outlet and provide friendly service.Take customer orders and support billing/POS operations.Assist with food preparation, packing, and serving.Maintain cleanliness, hygiene, and proper store presentation.Support stock handling, replenishment, and daily store operations.Follow company SOPs, food-safety guidelines, and customer-service standards.Coordinate with team members to ensure smooth outlet operations.

We are seeking a dedicated Hotel Assistant in Shillong, India, to support daily operations and enhance guest experiences. Ideal candidates will have a passion for hospitality and good communication skills.Key Responsibilities:- Guest Assistance: Welcome guests warmly, handle check-in and check-out procedures, and provide information about hotel services and local attractions.- Room Management: Ensure guest rooms are clean, tidy, and well-stocked with amenities by coordinating with housekeeping staff.- Customer Service: Address guest inquiries and concerns promptly, ensuring a pleasant stay and maintaining high satisfaction levels.- Administrative Support: Assist in handling bookings, updating records, and managing paperwork to keep the administration organized.- Team Collaboration: Work closely with other hotel staff to ensure smooth operations and effective communication across departments.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and be open to working full-time in an office environment. Previous experience in a hotel or customer service is advantageous but not mandatory. Strong organizational and interpersonal skills are essential for interacting with guests and supporting team tasks efficiently. A friendly, positive attitude, flexibility to adapt to different situations, and a willingness to learn are key qualities we seek in applicants.

A Hotel Executive manages end-to-end travel, accommodation, and itinerary planning for clients or corporate staff, combining customer service, sales, and logistics. Key tasks include booking flights/hotels via GDS systems, crafting itineraries, negotiating vendor rates, managing cancellations, and ensuring high guest satisfaction.

We are looking for a motivated and enthusiastic Hotel Assistant to join our team in Tinsukia, Assam. In this role, you will support the daily operations of the hotel and provide excellent service to our guests.Key Responsibilities:1. Guest Service: Greet and assist guests with check-in and check-out procedures, ensuring a welcoming experience. Respond to guest inquiries and address any issues promptly.2. Front Desk Support: Manage the front desk by handling phone calls, reservations, and payments. Maintain an organized and efficient reception area to enhance guest satisfaction.3. Room Preparation: Assist in preparing rooms for check-in, ensuring cleanliness and comfort. Check room supplies and report any maintenance issues to the appropriate department.4. Collaboration: Work with housekeeping and other hotel departments to coordinate services and improve guest experiences. Foster a team-oriented environment to deliver seamless service.5. Administrative Tasks: Help with basic administrative tasks such as maintaining records and updating guest information to streamline operations.Required Skills and Expectations:To succeed as a Hotel Assistant, you should have strong communication skills and a friendly demeanor. Attention to detail is essential for maintaining high standards of cleanliness and guest service. You should be able to work well in a team and handle multiple tasks efficiently. A positive attitude and willingness to learn are important, especially for those with little experience in the hospitality industry. Candidates must have completed at least their 12th grade education.

We are looking for a Customer Service Associate to join our team in Dehradun, India. This is a full-time, remote position suitable for candidates with 0 to 2 years of experience who have completed their 12th grade. The role involves assisting customers and ensuring their satisfaction.Key Responsibilities:1. Customer Interaction: Engage with customers through calls and messages to address inquiries, resolve issues, and provide product information.2. Problem Solving: Identify and assess customer needs to deliver effective solutions and provide timely responses.3. Record Keeping: Maintain accurate records of customer interactions, feedback, and complaints for future reference and improvement.4. Product Knowledge: Stay updated on our products and services to effectively answer questions and guide customers.5. Team Collaboration: Work closely with team members and other departments to ensure a seamless customer experience.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to interact effectively with customers. A good problem-solving ability is essential for resolving customer issues swiftly. Basic computer skills are necessary for managing customer data and communication tools. Additionally, candidates should be flexible, patient, and able to work well under pressure. A positive attitude towards customer service is key to success in this role. We expect associates to adhere to company policies and offer suggestions for service improvement, contributing to a collaborative work environment.

We are looking for a dedicated Customer Service Associate to join our team in Delhi. This full-time position is suitable for individuals with 0 to 2 years of experience and requires a 12th-grade education. You will work from home, helping customers with their queries and providing excellent service.Key Responsibilities:1. Respond to Customer Inquiries: You will handle customer questions via phone, email, or chat, ensuring clear communication and quick responses to resolve issues.2. Provide Product Information: You will guide customers through our products and services, helping them understand features and benefits.3. Resolve Complaints: You will listen to customers' concerns and find effective solutions, maintaining a positive experience even in challenging situations.4. Maintain Records: You will document customer interactions and maintain accurate records to ensure follow-up and improve service quality.5. Collaborate with Team Members: You will work closely with colleagues to share information and improve customer service strategies, contributing to a supportive team environment.Required Skills and Expectations:We expect you to have a polite and friendly demeanor, strong communication skills, and a willingness to learn. Basic computer skills, including familiarity with email and chat platforms, are essential. You should be able to handle pressure, multitask effectively, and demonstrate problem-solving abilities. A strong commitment to customer satisfaction is vital, as you will be the first point of contact for our customers.

We are looking for a dedicated Customer Service Associate to join our team in Gwalior, India. This full-time position is a work-from-home role ideal for individuals with a passion for helping others.In this role, you will assist customers by answering their queries, resolving issues, and providing information about our products and services. You will play a key part in ensuring a positive experience for our customers.Key Responsibilities:- Responding to Customer Inquiries: You will handle incoming calls, emails, and chat messages from customers, providing clear and helpful responses to their questions.- Issue Resolution: When customers face problems, you will work to resolve their issues efficiently and effectively, ensuring their satisfaction.- Product Knowledge: You will need to learn about our products and services so you can provide accurate information and recommendations to customers.- Record Keeping: It is important to maintain accurate records of customer interactions and transactions for future reference.Required Skills and Expectations:Ideal candidates should have a high school diploma and excellent communication skills. You should be friendly, patient, and able to work well under pressure. Strong problem-solving skills are important, along with basic computer proficiency and the ability to learn quickly. Being a team player and having a customer-focused attitude will help ensure our customers receive the best service possible. Previous experience in customer service is a plus, but not required.