Fresher Customer Care Assistant Jobs

Experience: 1-3 YearsCompany: Mehra MetalDepartment: Customer SupportKey Responsibilities:Handle customer queries, complaints, and requests.Coordinate with internal departments for timely resolution.Manage customer calls, emails, and follow-ups.Maintain customer records and ensure customer satisfaction.Build and maintain positive customer relationships.Skills Required:Good communication and interpersonal skills.Basic computer knowledge (MS Excel, Email).Strong problem-solving and coordination skills.

We are looking for a Customer Care Executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively scheduling meetings with our potential clients.Responsibilities:1. Manage large amounts of inbound and outbound calls in a timely manner2. Follow communication scripts when handling different topics3. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives4. Seize opportunities to upsell products when they arise5. Build sustainable relationships and engage customers by taking the extra mile6. Keep records of all conversations in our call center database in a comprehensible way7. Frequently attend educational seminars to improve knowledge and performance level8. Meet personal/team qualitative and quantitative targetsRequirements and Skills:1. Previous experience in a customer support role2. Track record of over-achieving quota3. Strong phone and verbal communication skills along with active listening4. Familiarity with CRM systems and practices5. Customer focus and adaptability to different personality types6. Ability to multi-task, set priorities and manage time effectively7. High school degreePay: 15,000.00 - 20,000.00 per monthWork Location: Sakinaka, Mumbai, MH, India

Join our team as a Customer Associate in Kolkata, where you will support our customers by providing excellent service and assistance. This full-time role is ideal for individuals with 0 to 5 years of experience who have completed their 12th grade.Key Responsibilities:- Customer Support: Engage with customers to understand their needs and provide appropriate solutions or information, ensuring a positive experience every time.- Handling Inquiries: Respond to customer queries through various channels, addressing concerns efficiently and professionally to foster trust and loyalty.- Record Management: Maintain accurate records of customer interactions and transactions, ensuring all information is up to date and accessible for future reference.- Team Collaboration: Work closely with colleagues to share insights and strategies, contributing to a supportive team environment that enhances overall customer satisfaction.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with customers and team members. A customer-focused attitude is essential, as is the ability to listen and respond to customer needs. Basic computer skills are necessary for managing records and navigating systems. Being open to feedback and eager to learn will help you grow in this role. Additionally, a punctual and reliable nature is important, as this position requires working from the office. If you are motivated and enthusiastic about providing outstanding customer service, we want to hear from you!

We are seeking a dedicated CRM Executive to join our team in Ashok Nagar, Jaipur. This entry-level position is ideal for graduates looking to start their career in customer relationship management. The role involves ensuring excellent customer service while managing customer data.nnKey Responsibilities:nn1. Maintain Customer Relationships: Build and nurture relationships with customers to enhance retention and loyalty. You will be the point of contact for customer inquiries and issues.nn2. Data Management: Organize and update customer databases accurately. This includes inputting customer information and tracking interactions to improve service quality.nn3. Support Sales Team: Collaborate with the sales team by providing customer insights and feedback to help in developing strategies that improve sales and customer satisfaction.nn4. Analyze Customer Feedback: Collect and analyze customer feedback to identify trends and areas for improvement. This helps in adapting strategies to better meet customer needs.nn5. Coordinate Customer Communications: Assist in crafting communications and engagements with customers, ensuring that messages are clear and consistent.nnRequired Skills and Expectations:nnCandidates should have strong communication skills to effectively interact with customers and team members. Attention to detail is crucial for managing data accurately. A basic understanding of CRM software is beneficial, though not mandatory. We seek proactive individuals who are eager to learn and adapt in a dynamic work environment. Prior experience is not mandatory, making this an excellent opportunity for fresh graduates.

We are seeking a dedicated Restaurant Waiter to join our team in Kolkata. The ideal candidate will provide excellent service to our guests, ensuring a pleasant dining experience.In this role, you will welcome guests warmly and provide friendly service, helping create a positive atmosphere. You are responsible for taking food and beverage orders accurately and serving them promptly to ensure customer satisfaction. Maintaining the cleanliness and hygiene of the restaurant is crucial, as it reflects the quality of our establishment. You will also coordinate with kitchen and service staff to efficiently address the needs of our customers.Candidates should possess strong communication skills to interact effectively with guests and team members. A friendly demeanor and a commitment to delivering outstanding service are essential. Being attentive to detail will help you ensure accuracy when taking orders and serving food. The ability to work in a fast-paced environment is important, as you may need to handle multiple tables at once.This is a full-time position requiring a 12th pass education level. We welcome individuals with 0 to 3 years of experience. The role is office-based in Kolkata, India, and is open to male candidates only. Join us to be a part of a dynamic team where your contribution to customer service makes a difference.

We are looking for enthusiastic, professional, and customer-focused candidates for the position of Airport Ground Staff / Customer Associate Executive.The selected candidates will be responsible for assisting passengers, providing excellent customer service, managing airport-related operations, and ensuring a smooth and comfortable travel experience.Key Responsibilities:- Assist passengers with check-in and boarding procedures.- Handle customer queries and provide travel-related information.- Support passenger assistance and baggage-related services.- Manage customer complaints and resolve service-related issues.- Coordinate with airport staff and other operational departments.- Maintain professional communication and ensure customer satisfaction.Eligibility Criteria:- Minimum Qualification: 10th / 12th Pass or Graduate.- Age Limit: 18-30 Years.- Good communication and interpersonal skills.- Basic English and Hindi communication skills.- Freshers and experienced candidates can apply.- Smart personality with a positive attitude.Job Type: Full-TimeDepartment: Airport Operations & Customer ServiceSalary: As per company normsLocation: Airport / Airport-Related OperationsApply Now: Interested candidates can apply for this opportunity.

Job Details: Job Title: Customer Support Executive / Senior Customer Support Executive Gender: Female Department: Customer Care Team Location: Vanagaram, Chennai Experience: 0-5 years Languages Required: English and Hindi Employment Type: Full-Time Reporting To: Customer Care Team Leader Total openings: 10 Salary: For Freshers (15,000 Take home); for experienced candidates, a maximum of 25,000Take home based on experience and interview performance. Working Days and Week-Off Policy: For the first three months, employees will work six days a week. After completing three months, employees will be eligible for alternate and rotational week-offs. This means employees will work six days one week and five days the following week, with week-offs scheduled on a rotational basis. Shift: General ShiftKey Responsibilities: Handle inbound and outbound customer calls professionally. Resolve customer queries, complaints, and escalations. Convert customer inquiries into sales and achieve assigned targets. Provide customer support through calls, emails, and live chat. Maintain customer records, follow-ups, and daily reports in the CRM. Build strong customer relationships and ensure customer satisfaction. Identify upselling and cross-selling opportunities wherever applicable.Required Skills & Qualifications: Any graduate or undergraduate candidate can apply. Good communication skills in English and Hindi are mandatory. Basic computer knowledge, including MS Excel, email, and CRM handling. Strong customer service, problem-solving, and interpersonal skills. Ability to handle customer concerns and work towards targets. Experience in BPO, call centres, sales, or customer support will be an added advantage.

Join our team as a Restaurant Waiter in Shimla, India, where you will provide exceptional service in a lively dining environment. We are looking for motivated individuals with a passion for hospitality, regardless of prior experience.Key Responsibilities: - Greet Guests: Welcome customers warmly as they arrive, creating a positive first impression. - Take Orders: Accurately record food and drink orders, ensuring clarity to the kitchen staff. - Serve Food and Beverages: Deliver orders promptly and check in with guests to ensure satisfaction. - Maintain Cleanliness: Keep tables and dining areas clean and organized throughout the shift. - Handle Payments: Process customer payments accurately and provide change when needed. - Collaborate with Team: Work closely with kitchen staff and other waiters to ensure smooth service and communication.Required Skills and Expectations: Candidates should have a minimum education level of 10th grade and be willing to work full-time hours. Strong communication skills are essential for interacting with guests and team members, while a positive attitude and a friendly demeanor are crucial for providing excellent service. Ability to stand for extended periods and carry trays of food and beverages is necessary. Being punctual and dependable is expected as part of the teams commitment to customer satisfaction.

Job Opening: Customer Support ExecutiveRole: Customer Support ExecutiveExperience: Freshers / ExperiencedLanguages Required: Telugu, Tamil, Kannada, Hindi, and EnglishSkills: Good communication and basic computer knowledge.Job Role: Handle customer queries and provide support over calls.Interested candidates can share their updated resumes to contact@dishha.com

We are seeking a dedicated CRM Executive to join our team in Jaipur, India. This role is ideal for individuals looking to start their career in customer relationship management and sales.As a CRM Executive, your key responsibilities will include identifying new business opportunities to enhance our client base. You will be responsible for building strong relationships with clients, understanding their needs, and ensuring their satisfaction. Additionally, you will generate leads and work towards closing deals effectively to drive business growth.To be successful in this role, you must possess excellent communication and negotiation skills, enabling you to convey information clearly and persuasively. Strong networking and relationship-building abilities are essential as you will be interacting with various clients. The ability to thrive in a fast-paced environment is crucial, as you will be juggling multiple tasks and responsibilities.This is a full-time position that requires you to work from our office in Jaipur. As this is an entry-level role, candidates with 0-1 years of experience are encouraged to apply. A minimum education requirement is the completion of the 12th grade. If you are passionate about customer relations and eager to contribute to a dynamic team, we invite you to apply for this exciting opportunity.

Key Responsibilities & DutiesCommercial Documentation & Quotation Management:Draft, review, and issue formal price quotations, proforma invoices, and commercial proposals based on sales inputs and pricing guidelines.Receive, verify, and log official Purchase Orders (POs) from clients, ensuring terms, quantities, tax structures (GST), and pricing match agreed proposals.Order Processing & Inter-Departmental Coordination:Punch and process sales orders into the internal system (Tally Prime / SAP / ERP / CRM).Coordinate daily with production, dispatch, warehouse, and logistics teams to track order status and ensure timely delivery.Follow up on client payment terms, outstanding receivables, and dispatch documentation (E-Way bills, tax invoices, delivery challans) in coordination with the accounts team.Client Relationship & Support:Serve as the primary point of contact for client queries regarding order status, stock availability, dispatch tracking numbers, and product spec sheets.Resolve customer complaints or delivery delays by liaising with internal department heads.Sales Reporting & Database Maintenance:Maintain up-to-date customer databases, sales pipeline logs, and order execution registers.Prepare daily, weekly, and monthly sales performance reports, lead conversion summaries, and pending dispatch trackers for management review.

We are seeking a Customer Care Executive to join our dynamic team in Nashik. This is a full-time position ideal for individuals with little to no experience who are eager to start their careers in customer service. You will be responsible for enhancing customer satisfaction by providing exceptional service.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls and messages from customers, addressing their questions or concerns promptly and effectively.- Provide Product Information: Educate customers about our products or services, ensuring they have the necessary information to make informed decisions.- Resolve Complaints: Actively listen to customer complaints, work to understand their issues, and provide appropriate solutions in a timely manner.- Maintain Customer Records: Accurately document customer interactions and transactions in our system to ensure reliable follow-up and record-keeping.- Collaborate with Teams: Work closely with different teams to resolve customer issues and improve service delivery, providing input on customer feedback.Required Skills and Expectations:- Excellent Communication Skills: Strong verbal and written communication abilities are essential for effectively interacting with customers.- Customer-focused Mindset: A genuine desire to help and serve customers to ensure their experience is positive.- Problem-solving Abilities: Capability to think critically and address challenges creatively while remaining calm under pressure.- Basic Computer Skills: Familiarity with computers and software for documentation and communication purposes.- Team Player: Willingness to work collaboratively with others and contribute to a positive team environment. This role is a great opportunity for anyone looking to develop their career in customer service within a supportive team.

Key ResponsibilitiesQuery Management: Responding to customer inquiries regarding product features, pricing, and availability in a timely manner.Complaint Resolution: Handling and resolving customer complaints by identifying the root cause and offering appropriate solutions or alternatives.Service Coordination: Collaborating with internal departments (Logistics, Technical Support, or Finance) to track orders or process refunds.Record Keeping: Maintaining detailed records of customer interactions, comments, and actions taken in a CRM (Customer Relationship Management) system.Feedback Collection: Proactively gathering customer feedback to help the product and marketing teams improve the overall user experience.Upselling/Cross-selling: Identifying opportunities to suggest related products or service upgrades that might benefit the customer (soft-selling).

Key ResponsibilitiesOmnichannel Support: Managing interactions across multiple platforms including live video chat, social media DMs, email, and traditional voice calls.AI-Human Collaboration: Using AI search tools to instantly surface technical documentation and using Drafting AI to craft clear, professional responses.Complex Problem Solving: Handling escalated issues that automated systems cannot solve, such as billing disputes, technical bugs, or sensitive delivery failures.Sentiment Management: Identifying a customer's emotional state (frustration, confusion, or urgency) and adapting your tone to de-escalate tension.Proactive Outreach: Contacting customers before they report a problem (e.g., notifying them of a shipping delay before they ask) to build trust.Cross-functional Feedback: Feeding real-world customer pain points back to the Product and Engineering teams to help improve the core product.

We are looking for enthusiastic, professional, and customer-focused candidates for the position of Airport Ground Staff / Customer Associate Executive.The selected candidates will be responsible for assisting passengers, providing excellent customer service, managing airport-related operations, and ensuring a smooth and comfortable travel experience.Key Responsibilities:- Assist passengers with check-in and boarding procedures.- Handle customer queries and provide travel-related information.- Support passenger assistance and baggage-related services.- Manage customer complaints and resolve service-related issues.- Coordinate with airport staff and other operational departments.- Maintain professional communication and ensure customer satisfaction.Eligibility Criteria:- Minimum Qualification: 10th / 12th Pass or Graduate.- Age Limit: 18-30 Years.- Good communication and interpersonal skills.- Basic English and Hindi communication skills.- Freshers and experienced candidates can apply.- Smart personality with a positive attitude.Job Type: Full-TimeDepartment: Airport Operations & Customer ServiceSalary: As per company normsLocation: Airport / Airport-Related OperationsApply Now: Interested candidates can apply for this opportunity.

We have urgent requirement for Customer Care, the job location is Hyderabad