Fresher Customer Support Coordinator Jobs

K9HR SOLUTIONS, Varsha Dabhi(HR Recruiter - Mo. No. 9099970515 Email ID: hr07@K9hr.com) is looking for a dedicated and organized Sales Coordinator to join our team in Aji Vasahat Gidc, Rajkot. This full-time position is perfect for female graduates with 0 to 1 year of experience who are keen to start their career in sales.nnKey Responsibilities:nn1. Order Management: You will be responsible for processing sales orders accurately and timely, ensuring that all customer requests are fulfilled efficiently.nn2. Customer Communication: You will serve as a primary point of contact for customers, addressing inquiries, and providing updates on order status while maintaining excellent client relationships.nn3. Sales Support: You will assist the sales team by preparing necessary reports, tracking sales metrics, and coordinating meetings to ensure smooth operations and successful outcomes.nn4. Database Maintenance: You will be in charge of maintaining sales databases, ensuring all information is current and accurate for effective decision-making and strategy planning.nnRequired Skills and Expectations:nnCandidates should possess strong communication and interpersonal skills to effectively collaborate with team members and clients. Attention to detail is crucial for order processing and database maintenance. A proactive attitude and the ability to work well under pressure are essential for managing multiple tasks. Basic knowledge of sales processes and computer proficiency are expected to support day-to-day activities effectively.

As a Sales Coordinator, you will play a vital role in supporting the sales team and ensuring smooth operations post-sale. Your primary focus will be to assist with invoicing, manage customer onboarding by collecting necessary documents, and facilitate payment processing until service delivery is complete.Key responsibilities include:- Invoicing: Prepare and issue invoices accurately and in a timely manner to ensure efficient payment processing.- Customer Onboarding Follow-Up: Actively engage with customers to gather required documents and information, fostering a smooth onboarding experience.- Payment Processing: Monitor and assist in payment transactions, ensuring that all necessary payments are processed efficiently until services are delivered.To be successful in this role, you should possess strong communication skills, ideally having graduated from a recognized institution. Being detail-oriented and organized is crucial, as you will be handling important documentation and coordinating with customers and internal teams. You should also be comfortable working in an office environment, primarily based in Vasai, Thane.This is a full-time position, and you will need to adapt to a structured work schedule, which includes working from the office with no specific travel required. A proactive attitude towards completing tasks and a commitment to providing excellent customer service will be essential to thrive as a Sales Coordinator.

Job Title : Service CoordinatorExperience : 1- 4 yearsLocation : UPSIDC Industrial Area, GhaziabadRole & Responsibilites :Coordinate service calls, breakdowns, AMC & preventive maintenance.Schedule customer visits and assign service engineers.Follow up with engineers for service reports and job closure.Maintain service, customer & AMC records in Excel/CRM.Prepare service quotations and AMC proposals.Coordinate with Sales, Accounts & Service teams.Follow up on pending service calls and payments.Qualification & Skills :Graduate/Diploma in any relevant field.Good communication, coordination & follow-up skills.Good knowledge of MS Excel, Word & Email.Service coordination,customer support experience.

We are looking for a Travel Executive based in Jorhat, Assam. This entry-level position is ideal for individuals who are eager to start their career in the travel industry and enjoy interacting with people.nnKey Responsibilities:nn1. Trip Planning: Assist clients in planning their travel itineraries, including destinations, accommodation, and transportation.n2. Customer Service: Provide exceptional support to clients by addressing their inquiries and helping resolve any issues related to their travel plans.n3. Booking Management: Handle reservations for flights, hotels, and other travel services, ensuring a smooth booking process.n4. Documentation: Prepare necessary travel documents for clients, including tickets, passports, and visas, ensuring all paperwork is accurate and complete.nnRequired Skills and Expectations:nnCandidates should possess a minimum of a 12th-grade education and have 0 to 1 years of experience in a similar role or customer service environment. Strong communication skills are essential, as the role involves direct interaction with clients. Attention to detail is crucial for managing bookings and documentation effectively. We expect candidates to be organized, reliable, and able to work well in a team atmosphere. A passion for travel and a willingness to learn about various travel destinations and services will be beneficial in this role.

We are seeking a dedicated CRM Executive to manage customer relationships effectively. This role involves handling customer queries and complaints, coordinating with internal teams, maintaining detailed customer records, and ensuring timely follow-ups to enhance customer satisfaction.Key responsibilities include managing customer relationships, which requires clear communication and effective problem-solving skills. You will address customer queries and resolve complaints, coordinating with other departments as necessary to ensure a smooth experience for our clients. Maintaining accurate customer records is vital, wherein you will input, update, and track customer information diligently. Timely follow-ups with customers will be essential to nurture relationships and ensure customer needs are met.The ideal candidate should possess strong communication skills and the ability to handle customers with care and professionalism. Proficiency in MS Excel is necessary for data management and reporting, while familiarity with CRM software will help streamline processes and improve efficiency. A graduate degree is required, and candidates should have 0 to 2 years of experience in a similar role.This is a full-time position based in Guwahati, India, and it requires working from the office. Female candidates are encouraged to apply. We invite individuals who are eager to grow and contribute positively to our customer relations team.

Airport Logistics Coordinator - Job DescriptionWe are seeking a highly organized and responsible Airport Logistics Coordinator to support the smooth movement, coordination, and tracking of airport-related materials, baggage, cargo, equipment, and operational resources. The candidate will work closely with airline staff, ground-handling teams, cargo departments, warehouse personnel, transport teams, and airport operations to ensure timely and efficient logistics activities.Key Responsibilities:- Coordinate the movement of baggage, cargo, supplies, equipment, and other operational materials within designated airport areas.- Monitor the timely movement of logistics items between terminals, warehouses, aircraft, and other operational locations.- Coordinate with ground-handling teams to ensure smooth loading, unloading, transfer, and delivery activities.- Maintain accurate records of shipments, baggage, cargo movements, equipment, and related documentation.- Track logistics activities and promptly report delays, missing items, damages, or operational issues to the concerned supervisor.- Coordinate with airline, cargo, security, warehouse, transport, and airport operations teams.- Ensure all logistics activities are performed according to established airport safety and security procedures.- Assist in planning daily logistics requirements based on flight schedules and operational needs.- Monitor inventory and ensure essential supplies and equipment are available when required.- Prepare and maintain reports, checklists, delivery records, and other operational documents.- Support efficient vehicle and equipment coordination for airport logistics activities.- Communicate operational updates clearly to relevant departments and management.- Help resolve routine logistics-related issues and escalate complex matters when necessary.- Maintain a professional and organized working environment.- Perform additional duties assigned by the logistics supervisor or airport management.Skills & Qualifications:Candidates should have strong communication, coordination, organizational, and time-management skills. Basic computer knowledge, attention to detail, teamwork, and the ability to work under pressure are important. Previous experience in logistics, aviation, warehouse operations, transportation, or customer service can be an advantage.The candidate should be willing to work rotational shifts, weekends, and holidays and should follow all applicable airport safety, security, and operational guidelines.

- Provide administrative support to the sales team by assisting with day-to-day activities such as scheduling meetings, preparing presentations, and handling client inquiries.- Maintain and update client databases, ensuring accuracy and organization.- Coordinate with internal departments (such as production, logistics, and finance) to ensure timely and accurate processing of customer orders.- Act as the primary point of contact for customers, responding to queries, providing product information, and addressing concerns.- Assist in generating and maintaining sales reports, tracking progress against targets, and compiling performance metrics.- Assist in the qualification and tracking of sales leads, ensuring timely follow-up and conversion into sales opportunities.- Coordinate with inventory teams to ensure stock levels align with sales demands and order fulfillment.- Collaborate with the marketing team to organize promotional activities, events, and campaigns that support sales objectives.- Assist in building and maintaining positive relationships with customers, handling inquiries, and ensuring smooth after-sales support.- Provide logistical and operational support to the sales team, ensuring they have the necessary tools, resources, and information to perform their roles effectively.- Enter sales data, client information, and communications into the CRM system for accurate tracking and analysis.- Liaise with external vendors, suppliers, and distributors to ensure smooth product availability and distribution.- Assist the sales team in preparing quotes, proposals, and contracts for potential clients.- Ensure timely follow-up with clients regarding proposals, pricing, and contract details.- Maintain a well-organized filing system for sales-related documents, contracts, and correspondence for easy retrieval.- Support the onboarding process for new sales team members by providing them with the necessary resources and training materials.

- Patient Consultation and Guidance: Provide initial consultation and guidance to couples or individuals seeking IVF treatment, explaining the process, success rates, and available options.- Managing IVF Procedures: Oversee the IVF treatment process from start to finish, including coordinating the scheduling of necessary tests, treatments, and appointments with doctors, lab technicians, and nursing staff.- Scheduling Appointments: Coordinate patient appointments for consultations, diagnostic tests, ultrasounds, egg retrieval, embryo transfer, and follow-ups, ensuring seamless scheduling within the IVF department.- Patient Education: Educate patients about the IVF process, the necessary lifestyle changes, potential risks, and post-treatment care to ensure they are well-prepared and informed.- Documentation and Record Keeping: Maintain accurate, confidential, and up-to-date records of patient medical histories, treatments, lab results, and progress throughout their IVF journey.- Insurance Verification and Financial Counseling: Assist patients in understanding the insurance coverage for IVF procedures, verifying insurance details, and providing information on out-of-pocket costs. Guide patients through financing options if needed.- Emotional Support: Provide empathetic support to patients throughout their IVF journey, addressing their concerns, emotional well-being, and referring them to counseling services or support groups if necessary.- Liaise with Medical Team: Act as a liaison between patients and the medical team, including fertility specialists, embryologists, nurses, and lab staff, ensuring clear communication and coordination for optimal patient care.- Monitoring Treatment Progress: Track and monitor the patients progress throughout their IVF cycle, including hormone treatments, egg retrieval, embryo transfer, and pregnancy tests, ensuring the patient is following the prescribed treatment plan.

- Office Organization: Maintain an organized office environment, including managing office supplies, equipment, and ensuring the smooth functioning of daily administrative tasks.- Inventory Management: Monitor and manage office supplies, ordering new stock as needed, and ensuring that inventory is consistently maintained.- Document Preparation: Prepare, format, and proofread documents, reports, presentations, and correspondence for senior management and team members.- Data Entry and Record Keeping: Maintain accurate electronic and paper records, ensuring they are properly filed and easily accessible.- Internal Communication: Facilitate internal communication by drafting and distributing memos, notices, and other communications as needed.- Customer and Vendor Liaison: Serve as the primary point of contact for external vendors, suppliers, and clients for office-related inquiries, orders, or issues.- Event Planning: Assist with organizing office events, meetings, conferences, and team-building activities, ensuring all logistics are arranged efficiently.- Expense Tracking: Assist in monitoring office expenses and budget management, ensuring costs remain within approved limits.- Invoice and Payment Processing: Help with the processing of invoices, ensuring timely payments to suppliers and vendors and maintaining accurate financial records.- Health & Safety Compliance: Ensure the office complies with health and safety regulations, including emergency procedures, first aid supplies, and cleanliness standards.- Onboarding Assistance: Assist in the onboarding process for new employees, ensuring they have the necessary materials and resources to get started.- Office Equipment Maintenance: Coordinate maintenance and servicing of office equipment like printers, computers, and other machinery, ensuring minimal downtime.

As a Travel Executive, you will play a crucial role in assisting clients with their travel plans and ensuring a smooth journey from start to finish.- Plan and Organize Travel Itineraries: You will create detailed travel itineraries based on client needs, including transportation, accommodation, and activities to ensure an enjoyable experience.- Communicate with Clients: Interacting with clients is key. You will answer questions, provide travel recommendations, and make adjustments to itineraries as needed, ensuring customer satisfaction.- Book Travel Arrangements: You will handle bookings for flights, hotels, and other transport. This requires attention to detail to ensure all arrangements are accurate and meet client preferences.- Keep Updated on Travel Trends: Staying informed about travel trends, destination information, and industry developments will help you provide valuable advice to clients and enhance their travel experience.- Handle Documentation: You will assist with the preparation and verification of travel documents, including visas and tickets, ensuring clients have all necessary paperwork for their trips.For this position, candidates should possess strong communication and interpersonal skills to effectively engage with clients. Attention to detail is essential for accurate bookings and documentation. A customer-focused attitude and the ability to work in a fast-paced environment are also important. Proficiency in basic computer applications will help streamline your tasks. This role is ideal for those who are enthusiastic about travel and eager to develop their skills in the industry.