Customer Relationship Fresher Jobs in Jaipur

As a Field Sales Executive, you will play a vital role in promoting and selling our products directly to customers. Your main responsibilities will include:- **Identifying Potential Customers**: Research and find new business opportunities in designated areas to expand our customer base.- **Conducting Sales Presentations**: Meet with clients in person to showcase our products, demonstrating their features and benefits to persuade them to make a purchase.- **Building Relationships**: Establish and maintain strong relationships with existing clients while actively seeking new clients, ensuring customer satisfaction and loyalty.- **Achieving Sales Targets**: Work towards individual sales targets set by management, tracking your progress and outcomes to contribute to the overall success of the company.- **Providing Feedback**: Gather insights from customers about their needs and preferences, relaying this information back to the marketing and product development teams to help improve offerings.To excel in this role, you should possess the following skills and expectations:- **Communication Skills**: Strong verbal skills are essential for engaging customers and clearly conveying product information.- **Self-Motivation**: Ability to work independently and stay driven to meet sales goals, even without constant supervision.- **Analytical Skills**: Ability to assess market conditions and customer needs to identify sales opportunities effectively.- **Team Player**: While you will work independently, collaborating with colleagues to share insights and strategies is also essential.- **Basic Technical Knowledge**: Familiarity with ITI concepts is required, as it will aid in understanding the products you will be selling. Your proactive approach and dedication will help you thrive in this dynamic sales environment.

Find and contact potential customersPresent and explain productsNegotiate prices and close dealsMaintain customer relationshipsMeet monthly/quarterly sales targetsPrepare sales reportsKey skills: Communication, negotiation, confidence, and target focus.

- Prospect and qualify new leads through various channels such as cold calling, networking, and social mediaEnsure a steady pipeline of potential clients by actively seeking out new business opportunities- Build and maintain strong relationships with existing clients, providing exceptional customer service and addressing any concerns or issues promptlyEnsure client satisfaction by understanding their needs and recommending suitable products or services- Meet and exceed sales targets by consistently closing deals and achieving sales quotasUse persuasive techniques to overcome objections and negotiate terms with clients to secure sales- Keep accurate records of sales activity and update CRM system with all relevant information to track progress and report on performanceAnalyze market trends and competitor activity to identify opportunities for growth and adapt sales strategies accordinglyRequired Skills and Expectations:- Strong communication and interpersonal skills to effectively engage with clients and build relationships- Proven track record of meeting or exceeding sales targets and driving revenue growth- Ability to work independently and as part of a team in a fast-paced environment- Excellent organizational skills and attention to detail to manage multiple leads and opportunities effectively- Basic knowledge of sales techniques and customer relationship management practices- Willingness to learn and adapt to new processes and technologies in the sales field.

Key Responsibilities:1. Lead Generation & Field ProspectingIdentify and visit retailers, wholesalers, distributors, and manufacturers.Explore industrial areas, markets, trade clusters, and exhibitions.Generate qualified leads for ecommerce onboarding.Build a pipeline of potential sellers for online marketplaces.2. Client Consultation & Revenue PlanningUnderstand clients product category, margins, inventory capacity, and distribution strength.Identify suitable marketplaces (Amazon, Flipkart, etc.) for launching their product.Present revenue projection and growth strategy.Help client define monthly and quarterly ecommerce revenue targets.3. Sales & ConversionPresent company servicesExplain onboarding process, pricing models, and expected ROI.Negotiate and close deals.Ensure smooth handover to onboarding team after conversion.4. Relationship ManagementMaintain long-term relationships with converted clients.Act as primary point of contact until full onboarding.Ensure client confidence in ecommerce transition.Generate referrals from existing clients.5. Market IntelligenceIdentify high-potential product categories in local markets.Gather competitor insights.Share market feedback with management.Target & Performance Metrics:Monthly new client acquisition targets.Revenue-based onboarding targets.Field visits per week.Conversion ratio from meeting to closure.Client revenue growth contribution.Required Skills:Strong communication & negotiation skills.Confidence in field sales and client meetings.Basic understanding of ecommerce marketplaces (preferred).Ability to analyze product margins and growth potential.Target-driven mindset.Relationship-building capability.Qualification:Graduate (MBA preferred but not mandatory).13 years experience in field sales / B2B sales preferred.Freshers with strong sales confidence may apply.Compensation:Fixed Salary + Attractive Incentives.Performance-based commission on client onboarding.Additional incentives on revenue milestone achievement.Ideal Candidate Profile:Self-motivated & disciplined.Comfortable meeting multiple businesses daily.Entrepreneurial mindset.Strong follow-up habit.Result-oriented.

Key responsibilities:- Respond to customer inquiries: Interact with customers via phone, email, or in-person to address their questions, concerns, and feedback promptly and professionally.- Process orders and returns: Assist customers with placing orders, tracking shipments, and processing returns or exchanges in accordance with company policies and procedures.- Provide product information: Educate customers on product features, specifications, pricing, and availability to help them make informed purchase decisions.- Handle complaints and escalations: Address and resolve customer complaints, conflicts, or escalations in a timely and effective manner to ensure customer satisfaction and retention.- Maintain customer records: Update and maintain accurate customer information, interactions, and transactions in the company's database or CRM system for future reference and analysis.Required skills and expectations:- Excellent communication skills: Ability to communicate clearly and politely with customers in a professional and friendly manner.- Strong problem-solving skills: Capacity to listen to customer issues, analyze root causes, and provide effective solutions or alternatives.- Attention to detail: Thoroughness and accuracy in processing orders, resolving complaints, and updating customer records to ensure data integrity.- Multitasking abilities: Capability to handle multiple customer inquiries or tasks simultaneously while maintaining quality and efficiency.- Customer-oriented mindset: Dedication to meeting customer needs, exceeding expectations, and building positive relationships through excellent service delivery.

REQUIRED SALES PERSON

As a Tele Caller, you will be responsible for making outbound calls to potential customers in order to promote our products or services. You will also be tasked with following up on leads, answering customer inquiries, and scheduling appointments for our sales team.Key responsibilities include making a high volume of calls per day to generate leads, maintaining a positive and professional attitude towards customers, accurately recording customer information and interactions, and meeting sales targets set by the company.We are looking for a female candidate with excellent communication skills, a pleasant phone manner, and the ability to navigate computer systems for data entry. A high school diploma is required, but no prior experience is necessary. The ideal candidate will be comfortable working in a fast-paced environment and have a strong desire to succeed in a sales-driven role.

As a Front Office Receptionist in Jaipur, you will be the first point of contact for visitors and clients. Your key responsibilities will include greeting and directing guests, answering phone calls and emails, managing appointments and reservations, and providing administrative support to the team.To excel in this role, you must have excellent communication and customer service skills, as you will be interacting with a diverse range of people on a daily basis. Prior experience in a similar role is preferred but not required. A professional demeanor, strong organizational abilities, and the ability to multitask in a fast-paced environment are essential. Additionally, proficiency in computer skills and familiarity with office equipment will be beneficial. As a Front Office Receptionist, you will need to be adaptable, reliable, and able to maintain a friendly and professional demeanor at all times. A proactive attitude and a willingness to learn and grow in the role are also key expectations.

1. Customer Interaction & Service Booking Greet customers and understand their service requirements. Create job cards with accurate customer complaints and vehicle details. Provide guidance on service packages, AMC, and recommended maintenance. Schedule service appointments and manage daily booking flow.2. Vehicle Inspection & Diagnosis Perform preliminary inspection of the motorcycle. Identify visible issues and note them in the job card. Coordinate with technicians for detailed diagnosis. Communicate estimated cost and time to the customer.3. Job Monitoring & Workshop Coordination Allocate jobs to technicians and ensure workflow runs smoothly. Track progress of each vehicle in the workshop. Ensure genuine parts availability; raise parts requests where needed. Maintain coordination between technicians, parts department, and washing area.4. Customer Communication Provide regular updates to customers about vehicle status. Call customers if additional repairs are required and take approval. Explain invoice details, performed work, and replaced parts during delivery.5. Quality Check & Vehicle Delivery Conduct final quality check with technician before delivery. Ensure all complaints have been resolved. Deliver vehicle to customer with proper explanation of work done. Get customer signature on job card and handover invoice.6. Documentation & Reporting Maintain daily service records (invoices, job cards, pending jobs). Ensure proper billing and warranty claim documentation. Follow Royal Enfield/brand SOPs for service process and reports.7. Customer Satisfaction & Follow-up Ensure high CSI (Customer Satisfaction Index) scores. Make post-service follow-up calls. Handle customer complaints calmly and resolve issues.8. Sales of Service Products Upsell AMC, extended warranty, accessories, lubricants, and service packages professionally. Assist in reaching service centre monthly targets.

- Responsible for booking air tickets for customers based on their travel preferences and budget. This includes researching flight options, pricing, and availability to provide customers with the best options for their travel needs.- Assisting customers with inquiries related to flight schedules, ticket prices, baggage policies, and any other relevant information to help them make informed decisions about their travel plans.- Building and maintaining strong relationships with customers by providing excellent customer service, handling customer complaints or issues in a professional and timely manner, and ensuring customer satisfaction throughout the booking process.- Coordinating with airlines, travel agencies, and other relevant stakeholders to ensure smooth booking processes, resolve booking discrepancies, and handle any issues that may arise during the booking or travel process.- Keeping up-to-date with airline policies, industry trends, and changes in travel regulations to provide accurate and reliable information to customers.Skills and Expectations:- Excellent communication and interpersonal skills to interact effectively with customers and resolve any issues or concerns.- Strong attention to detail to accurately book tickets, confirm flight details, and ensure customer information is correct.- Ability to work efficiently in a fast-paced environment, multitask, and prioritize tasks to meet customer needs and booking deadlines.- Basic computer skills to navigate booking systems, research flight options, and communicate with customers via email or phone.

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Customer support executive, working days and fixed government holidays rotational week off and fixed shift

We are looking for an International Customer Representative to join our team at Techqunba Solutions Private Limited. The role offers 15000 - 40000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.Key Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 0 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Customer Care ExecutiveAnaagat Humanpower Pvt. Ltd.We are seeking Customer Care Executives for various client processes across industries. The role involves handling customer queries, providing accurate information, resolving complaints, and ensuring a positive customer experience across voice, chat, and email support.Qualifications (varied as per process requirements):Minimum 12th pass / Graduate / Post Graduate.Good communication skills in English and Hindi (additional languages will be an advantage).Basic computer knowledge and typing skills.Freshers and experienced candidates are welcome.Candidates with prior BPO/KPO/customer support experience will be preferred for specialized processes.Key Skills: Customer handling, problem-solving, patience, active listening, adaptability, and teamwork.Work Mode: Office-based / Hybrid / Remote (as per clients requirement).Why Join Us?We offer opportunities to work in multiple domains with reputed clients, career growth pathways, and professional training support.

Job Title: Customer Support Executive Voice Process (Non-Technical)Location: Jaipur, GurgaonWork Mode: Work From OfficeInterview Mode: VirtualJob Overview:We are hiring for a Voice Process (Non-Technical) role based in Jaipur. The ideal candidate should have **excellent English communication skills (V5 level) and be open to working in rotational 24x7 shifts. This opportunity is open to both freshers and experienced individuals.Key Responsibilities:Handle customer interactions over voice calls with clarity and professionalismResolve queries, provide support, and ensure customer satisfactionFollow standard operating procedures and accurately document interactionsWork collaboratively with team members to achieve performance goalsEligibility Criteria:Education:Undergraduate (UG) or Graduate in any streamExperience:Freshers are welcomeExperience in a voice process or customer service role is a plusCommunication:*Must have excellent communication skills in English (V5 proficiency)Shifts: Comfortable with rotational shifts (24x7), including night shiftsLocation: Must be able to work from office in JaipurSalary Structure: 2L-4L CTC p.a.

We are seeking a dedicated and customer-focused Customer Support Associate to join our dynamic team. As a CSA, you will be responsible for providing outstanding customer service to our clients, resolving their queries, and ensuring a smooth customer experience.