Customer Relationship Fresher Jobs in Mumbai

We are looking for a Customer Relationship Officer to join our team in Mumbai. This is a full-time position suitable for individuals with 0 to 3 years of experience. The ideal candidate should have completed at least the 10th grade and be eager to learn and grow in customer service.Bike and valid driving licence required. Age should be between 20-30 years. Current openings in Branches across Mumbai, Thane, Navi Mumbai, Kalyan, Dombivli, Bhiwandi, Badlapur, Karjat, Titwala, etcKey Responsibilities: 1. **Collection and Loan Disbursement **: acquire new customers through loan disbursement and collection of EMI. Engage with customers through various communication channels to address their queries, provide information, and resolve issues effectively.2. **Relationship Building**: Develop and maintain strong relationships with customers by understanding their needs and delivering tailored solutions to enhance their experience.3. **Feedback Collection**: Gather customer feedback to identify areas for improvement, ensuring that services meet customer expectations and contribute to business growth.4. **Documentation**: Maintain accurate and up-to-date records of customer interactions, inquiries, and resolutions in the database for future reference and analysis.5. **Team Coordination**: Collaborate with other departments to ensure a seamless customer experience and timely issue resolution.Required Skills and Expectations:The ideal candidate should possess strong communication skills to effectively interact with customers. A positive attitude and willingness to adapt to various situations are essential. Basic computer skills and knowledge of customer service practices are preferred. The candidate should be able to work in a fast-paced environment, demonstrate problem-solving abilities, and be a team player with a focus on achieving customer satisfaction.Send cv on whatsapp 9307170831

SALES AND MARKETING require 6 Candidates , salary 2.5 to 3.5 CTC and above insentive basis, require only Male candidates minimum education 12 th pass . fresher candidates are also welcome .A-205 AHCL HOMES NEAR SHIMPOLI METRO STATION OPP. SHIMPOLI TELEPHONE EXCHANGE BORIVALI WEST MUMBAI 400092

Key responsibilities:1. Managing customer relations2. Traveling to customer locations for tools servicing/after-sales service3. Working on the promotion of new toolsQualities We Are Looking For -1. Quick learner2. Basic Fluency in English3. Knowledge of Tally (preferred)

We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Customer Support:** Respond to customer questions via phone, email, or chat, providing timely and accurate information.- **Issue Resolution:** Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- **Product Knowledge:** Maintain a good understanding of our products and services to provide correct information and guidance to customers.- **Data Entry:** Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- **Collaboration:** Work closely with other teams to address complex customer issues and contribute to team goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to interact with customers effectively.- **Problem-Solving Abilities:** A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- **Team Player:** Willingness to work collaboratively with coworkers to improve service quality and team performance.- **Adaptability:** Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- **Basic Computer Skills:** Familiarity with computer systems and software is important for data entry and communication tasks.- **Positive Attitude:** A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.

We are looking for enthusiastic individuals to join our team as Air Ticketing Staff. This role is perfect for freshers who have completed at least 10th grade and want to start a career in the travel industry. **Key Responsibilities:**- **Ticket Booking:** Handle the booking of air tickets for customers efficiently using the airline's booking system, ensuring accuracy and timely confirmations.- **Customer Service:** Provide exceptional assistance to customers regarding their travel inquiries, helping them select flights that fit their needs and budget.- **Fare Calculation:** Analyze and calculate fares for different travel itineraries, ensuring customers receive the best rates and options available.- **Documentation Management:** Keep all travel documents organized, including tickets, itineraries, and boarding passes, to support a smooth travel experience for customers.- **Issue Resolution:** Address and resolve any issues related to bookings, cancellations, or changes in travel plans, assisting customers with a friendly and professional approach.**Required Skills and Expectations:**Candidates should have a strong desire to learn about the travel industry and excellent communication skills to interact with clients effectively. Attention to detail is important for accurately processing bookings and handling travel documentation. A customer-oriented approach is crucial, as the role involves assisting and guiding travelers through their ticketing needs. Basic computer skills are necessary for using reservation systems and managing customer information. Being a team player with a positive attitude will help you thrive in this fast-paced environment.

Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.

Handle customer queries via phone, email, chat, or social mediaResolve customer complaints efficiently and professionallyProvide accurate information about products, services, and policiesMaintain records of customer interactions and transactionsEscalate unresolved issues to the concerned departmentFollow up with customers to ensure issue resolutionMeet response time and customer satisfaction targetsCoordinate with internal teams for smooth customer support operationsMaintain professionalism and empathy during customer interactions

We are looking for a Customer Representative to join our team in Malad West, Mumbai. This role is perfect for individuals with fresh ideas and a willingness to learn. Your main goal will be to assist customers and ensure they have a pleasant experience.contact Firoz 8657935383Key Responsibilities:1. **Customer Assistance**: Respond to customer inquiries through phone, email, or in-person, providing clear and helpful answers to their questions.2. **Problem Solving**: Identify customer issues and work towards resolving them promptly and efficiently, ensuring they feel valued and heard.3. **Communication**: Maintain friendly and professional communication with customers, helping to build strong relationships and trust.4. **Feedback Collection**: Gather customer feedback and suggestions to help improve our services and products, making sure their voice is heard.5. **Reporting**: Keep detailed records of customer interactions and transactions, which will help us identify areas for improvement.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal, along with a positive attitude and strong interpersonal skills. Being a team player is essential, as you will be collaborating with others to enhance customer satisfaction. We expect candidates to be proactive, show willingness to learn, and handle tasks with responsibility. Attention to detail and the ability to multitask are also important, as you will be managing various customer requests at the same time.contact Firoz 8657935383

We are looking for a CRM Executive to join our team in Andheri East. This is a full-time position suitable for fresh graduates or those with up to one year of experience.**Key Responsibilities:**- **Manage Customer Relationships:** Maintain and nurture relationships with clients to enhance customer satisfaction and loyalty.- **Data Entry and Management:** Accurately enter and update customer information in the CRM system to ensure data integrity and accessibility.- **Support Sales and Marketing Teams:** Collaborate with these teams by providing them with customer insights and data that can help improve their strategies and outreach.- **Respond to Customer Inquiries:** Address customer questions and concerns promptly and effectively, providing excellent service to maintain a positive company image.- **Monitor Customer Feedback:** Collect and analyze customer feedback to identify areas for improvement in service and product offerings.**Required Skills and Expectations:**Candidates should have a B.Sc degree and possess strong communication skills to effectively interact with customers and team members. Basic knowledge of CRM software would be an advantage. Attention to detail is crucial, as this role involves managing significant amounts of customer data. Adaptability and a willingness to learn are also important, as the candidate will be working in a dynamic environment. A proactive attitude towards problem-solving and a desire to contribute to team goals will be highly valued.

connect on : 8454836438 or pcred.rambo@gmail.comWe are looking for a friendly and organized Front Desk Receptionist to join our team in Andheri. This full-time position is perfect for someone with 0 to 2 years of experience who enjoys working with people in a lively office setting.**Key Responsibilities:**- **Welcome Visitors:** Greet guests and clients warmly, ensuring they feel comfortable and valued as soon as they enter the office.- **Manage Phone Calls:** Answer and direct phone calls promptly, taking messages when necessary and ensuring all inquiries are handled efficiently.- **Schedule Appointments:** Coordinate and schedule meetings for staff, maintaining an updated calendar to ensure an organized workflow.- **Maintain Front Desk Area:** Keep the reception area tidy and organized, creating a professional environment for visitors and staff.- **Assist with Administrative Tasks:** Support the team with various administrative duties such as filing, data entry, and preparing documentation as needed.**Required Skills and Expectations:**- Excellent communication skills are needed to interact effectively with visitors and staff.- Strong organizational skills are essential for managing schedules and tasks efficiently.- A friendly and approachable demeanor is important to create a welcoming atmosphere.- Basic computer skills, including proficiency in Microsoft Office, are necessary for handling administrative tasks.- Willingness to learn and adapt in a dynamic work environment.We are excited to find a motivated individual who is ready to contribute to our team!

Job Title:International Customer Support ExecutiveLocation: Mumbai Mumbai (On-site)Job Type:Full-time ________________________________________Job SummaryVC InMotions Private Limited is looking for a fresher and an experienced Telecaller for a US Outbound & Inbound Voice Process. The ideal candidate will be responsible for engaging with existing customers, introducing new products or services, and driving repeat orders through effective communication and persuasion.________________________________________Key Responsibilities Make outbound calls to existing international (US-based) customers Explain and promote new products and services effectively Convince customers to place additional or repeat orders Maintain professional communication and strong customer relationships Follow company guidelines and sales processes________________________________________Required Skills & Qualifications Excellent communication skills Good phone etiquette and customer service skills Ability to work collaboratively in a team environment Minimum 1 year of experience in an international voice process (US preferred) Prior experience in customer service or telemarketing is an advantage Educational Qualification: Any Graduate________________________________________Perks & Growth Exposure to International Market Training and mentorship from senior team members Career growth towards Customer Support Representative (Voice process)________________________________________Salary & Benefits: Competitive salary (Rs. 20,000- Rs. 40,000) based on interview performance and relevant experience ________________________________________

We are looking for a dynamic and empathetic Parent Relations Manager (PRM) who willserve as the primary liaison between parents and the school. The ideal candidate willensure smooth communication, manage the admission process, and strengthen theschool-parent relationship through proactive engagement.

As a Customer Support Executive, you will play a vital role in ensuring our customers receive excellent assistance and support. You will work from home and interact with customers via various channels.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions and concerns promptly through phone, email, or chat, ensuring a quick resolution.- **Manage Customer Accounts:** Assist customers with account-related issues, including updates, changes, and troubleshooting, to enhance their experience.- **Provide Product Information:** Offer detailed information about products and services, helping customers make informed decisions.- **Document Interactions:** Keep accurate records of customer interactions and feedback in a system to track issues and improve services.- **Collaborate with Team Members:** Work closely with other departments to resolve complex issues, ensuring a seamless customer experience.- **Identify and Suggest Improvements:** Proactively share customer feedback with the team to help improve service quality and efficiency.**Required Skills and Expectations:**- Excellent communication skills, both verbal and written, to convey information clearly and effectively.- Strong problem-solving abilities, allowing you to handle customer issues efficiently and independently.- A basic understanding of computer software and applications, as you will navigate various tools for customer support.- A positive attitude and a willingness to help, ensuring customers feel valued and supported.- Attention to detail to accurately document customer interactions and follow up as needed.- Ability to work well in a team and manage your time effectively while working remotely. This role is ideal for individuals with diverse educational backgrounds, including but not limited to B.A, B.Arch, B.C.A, B.B.A, B.Com, and B.Ed. Experience is not mandatory, but enthusiasm and a readiness to learn are essential.

We are seeking a motivated and enthusiastic Field Sales Executive located in Virar West, Mumbai. This role is ideal for freshers who are eager to start their career in sales and are ready to engage with customers directly.As a Field Sales Executive, your primary responsibility will be to generate sales by contacting potential clients and promoting our products. This involves creating relationships with customers, understanding their needs, and providing suitable solutions. You will actively seek out new sales opportunities and arrange meetings to showcase our offerings.Key responsibilities include:- **Customer Engagement**: You will approach potential clients, introducing them to our products and capturing their interest through effective communication.- **Sales Generation**: Your goal will be to meet and exceed sales targets by converting leads into actual sales through strategic follow-ups and persuasive presentations.- **Market Research**: You will gather feedback and insights from customers to help improve our products and services.- **Reporting**: You will maintain accurate records of sales activities and customer interactions, providing regular updates on your progress.To succeed in this role, you must possess strong communication skills and a highly motivated attitude. A customer-focused mindset and the ability to work independently are essential. You should be comfortable working in a fast-paced, target-driven environment and must have the ability to organize your time effectively. A completed 12th grade education is required.