Customer Relationship Fresher Jobs in Bangalore

Job Description

As an Automotive Service Advisor, you will serve as the main point of contact between customers and the service department of our automotive facility in Bangalore. You will help customers understand their vehicle service needs while providing excellent customer service.Your key responsibilities will include:- **Customer Interaction**: Greet customers, listen to their concerns, and gather necessary information about their vehicles to assess service requirements.- **Service Recommendations**: Analyze customer vehicle issues and suggest suitable service solutions, ensuring customers are well-informed about necessary repairs and maintenance.- **Estimates and Approvals**: Prepare service estimates for customers and obtain necessary approvals to begin work, ensuring transparency and trust.- **Service Follow-up**: Communicate service updates to customers while their vehicles are being serviced and keep them informed about the status of their repairs.- **Documentation**: Maintain accurate records of services provided, parts used, and customer interactions to ensure smooth operations and customer satisfaction.The ideal candidate will possess excellent communication skills, a strong customer service attitude, and a passion for automobiles. A basic understanding of vehicle operations is beneficial. You should be able to work effectively in a team and demonstrate keen attention to detail. Flexibility and a willingness to learn are essential for success in this role, as ongoing training and development opportunities will be provided.

We are looking for a Customer Care Executive to join our team in Bangalore. The ideal candidate will have a positive attitude and strong communication skills to assist our customers effectively. This role requires working full-time in the office.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions and concerns via phone, email, or chat, providing accurate information in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems by following established procedures, ensuring a smooth experience for the customer.- **Document Interactions:** Keep detailed records of customer interactions and transactions, aiding in follow-up and improving service quality.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions and enhancing their overall experience.- **Maintain Customer Relationships:** Build and maintain trust with customers, ensuring they feel valued and enhancing customer loyalty.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to engage with customers clearly and effectively.- **Problem-Solving Ability:** Must be able to think quickly and come up with effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps in accurately documenting customer interactions and ensuring no information is overlooked.- **Team Player:** Ability to work collaboratively with colleagues to resolve customer issues and improve service delivery.- **Adaptability:** Willingness to learn and adapt to changing customer service practices and company policies. This position is suitable for candidates with 0 to 3 years of experience who have completed at least their 12th grade education.

We are looking for a dedicated Customer Care Executive to join our team in Bangalore. In this role, you will be the first point of contact for customers, helping them with inquiries and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Engage with customers through phone or email to address their questions, providing accurate information and support.- **Resolve Customer Issues:** Work to quickly identify and solve customer problems while adhering to company policies to ensure a positive experience.- **Maintain Customer Records:** Accurately log customer interactions and feedback in our system to ensure quality service and track recurring issues.- **Follow Up with Customers:** Reach out to customers after resolving their issues to confirm their satisfaction and build trust.- **Collaborate with Team Members:** Work closely with colleagues and other departments to address customer needs effectively and improve service delivery.**Required Skills and Expectations:**Candidates should have a minimum education level of 10th grade and should be comfortable in a full-time work environment. The ideal candidate will possess strong verbal and written communication skills, showing a friendly and empathetic attitude towards customers. A proactive approach to problem-solving is essential, along with good organizational skills to manage various requests efficiently. Basic computer skills and experience with customer service software are advantageous. We value teamwork and expect employees to cooperate with colleagues to enhance overall service quality. Experience is not necessary, as we welcome passionate individuals eager to learn.

We are looking for a motivated and dynamic Sales Executive to join our team in Bangalore. The ideal candidate will play a key role in driving sales and building strong relationships with our customers.**Key Responsibilities:**- **Identify Potential Customers:** Research and identify new sales opportunities by networking and using online platforms to expand the client base.- **Engage with Clients:** Reach out to potential clients through calls, emails, and face-to-face meetings to discuss their needs and present suitable products or services.- **Follow Up on Leads:** Maintain a systematic approach to follow up with leads and ensure timely communications to convert inquiries into sales.- **Attend Sales Meetings:** Participate in regular meetings to discuss sales strategies, share feedback, and collaborate with the sales team to achieve targets.- **Maintain Records:** Keep accurate records of customer interactions and sales data in the CRM system to track progress and refine strategies.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively convey information to clients. A basic understanding of sales principles and customer service is essential. Candidates should be self-motivated, goal-oriented, and eager to learn. Adaptability and the ability to work under pressure in a fast-paced environment are also important. A willingness to work in the office is expected, as this role requires collaboration with the team and direct interaction with customers.

Key ResponsibilitiesDirect Field Sales: Identify and visit potential customers including delivery hubs, water suppliers, and retail businesses.Product Demonstrations: Conduct on-site demos of the Spark XL, highlighting the 300 kg loading capacity and 200 km range.Customer Education: Provide guidelines on battery health, smooth acceleration, and maintenance to ensure customer satisfaction.Lead Conversion: Manage the full sales cycle from cold calling and lead generation to document collection and vehicle delivery.Reporting: Maintain a daily log of visits and test rides to track performance against targets.

We are seeking a motivated and detail-oriented CRM Executive to join our team in Bangalore. This role is ideal for recent graduates or those with up to two years of experience in customer relationship management, focusing on building and maintaining strong relationships with our clients.Key Responsibilities:1. **Customer Interaction**: Engage with customers to understand their needs and provide solutions. You will be the primary point of contact for customer inquiries, ensuring a high level of satisfaction.2. **Data Management**: Maintain and update customer records within our CRM system. Accuracy in data entry and management will help us track customer preferences and interactions effectively.3. **Reporting**: Generate and analyze reports on customer feedback and sales trends. Your insights will assist in improving our services and enhancing customer experiences.4. **Collaboration**: Work closely with sales and marketing teams to align on customer engagement strategies. Effective communication and teamwork will be essential in implementing successful campaigns.Required Skills and Expectations:You should possess strong communication skills, both verbal and written, to interact effectively with clients and team members. Proficiency in using CRM software and basic data analysis tools is essential. A keen attention to detail and an ability to manage multiple tasks efficiently are crucial. Additionally, a collaborative spirit and a proactive approach to problem-solving will help you succeed in this role.

Job DescriptionPerson is responsible for all sales related activity, who will co-ordinate with all people involved in sales operations. The job details as below 1. Person should identify the potential leads and analyse the same before assigning to sales team. 2. Regular monitoring of all online sales tools like Indiamart, trade India, Just dial , Google etc 3). Regular review with sales team and Director sales about each potential lead till time they are moved to sales or loss sale 4). Proposal writing - content collection, pricing work out, preparing presentations and getting approvals before sharing with customers. 5) Quotation preparation and sharing with sales team & customers , followups. 6). Sales reports preparation. Reporting to management. Job Summary: As a Sales Coordinator in our Event Tents & Tensile Manufacturing and Sales company, you will be responsible for providing administrative and operational support to the sales team. Your primary goal is to ensure smooth and efficient sales operations, facilitate communication, and enhance customer satisfaction. Key Responsibilities: Sales Support: Assist the sales team in preparing quotes, proposals, and sales presentations. Coordinate with production and logistics teams to ensure timely delivery of orders. Maintain accurate records of sales transactions and customer interactions. 1. Person should identify the potential leads and analyse the same before assigning to sales team. 2. Regular monitoring of all online sales tools like Indiamart, trade India, Just dial , Google etc 3). Regular review with sales team and Director sales about each potential lead till time they are moved to sales or loss sale 4). Proposal writing - content collection, pricing work out, preparing presentations and getting approvals before sharing with customers. 5) Quotation preparation and sharing with sales team & customers , followups. 6). Sales reports preparation. Reporting to management.Customer Communication: Act as a point of contact between customers and the sales team, addressing inquiries and resolving issues. Follow up with customers to gather feedback and ensure their satisfaction. Order Processing: Process customer orders and ensure accuracy in product selection, pricing, and delivery details. Monitor order fulfillment and resolve any issues that may arise. Inventory Management: Keep track of inventory levels and coordinate with the production team to ensure products are in stock. Assist in managing inventory turnover and minimising stockouts. Documentation and Reporting: Maintain sales records, customer profiles, and other relevant documents. Generate reports on sales performance, order status, and inventory levels as required. Sales Team Support: Provide administrative support to the sales team, including scheduling meetings, preparing materials, and managing travel arrangements. Assist in lead generation and prospecting activities. Market Research: Stay updated on industry trends and competitor activities. Provide insights and recommendations based on market research. Qualifications: Bachelor's degree in business, marketing, or a related field. Proven experience in sales coordination or a similar role. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office and CRM software. Knowledge of the tent manufacturing industry and products is a plus. Customer-centric mindset with a focus on providing exceptional service. Attributes: Detail-oriented and organized. Ability to work independently and in a team. Problem-solving skills and a proactive attitude. Adaptability to a fast-paced and dynamic sales environment. Strong work ethic and a commitment to meeting deadlines. Career Progression: With experience and proven performance, you (Sales Coordinator) can advance to roles such as Sales Supervisor, Sales Manager, or other leadership positions within the sales and marketing department of the company. Additional training and certification in sales and management can also contribute to career growth. Experience: Preferably female candidate

Role Title : Field Sales Executive/Senior Field Sales Executive/Specialist FSELocation and Work Mode : Bangalore OnsiteReporting To : Sales ManagerIndustry : Field SalesFixed

Key Responsibilities:Execute door-to-door B2C sales activities within the assigned territoryAchieve weekly and monthly sales targets consistentlyAttend daily gate meetings on time and adhere to company dress codeConduct brochure distribution and local promotional activitiesBuild strong product knowledge and stay updated on competitor offeringsEducate potential customers on Excitel plans, pricing, and benefitsConvert leads into successful sales closuresMaintain and nurture relationships with existing and prospective customers

We are looking for a dedicated Field Sales Executive to join our team in Whitefield, Bangalore. This role is ideal for individuals who are motivated, eager to learn, and ready to engage with customers directly.Key responsibilities include:- **Customer Engagement**: Reach out to potential clients and make presentations to generate interest in our products or services.- **Lead Generation**: Identify and pursue new sales opportunities by networking and building relationships in the local market.- **Sales Reporting**: Maintain accurate records of sales activities, client interactions, and personal performance metrics to help the company track progress and success.- **Market Research**: Gather information about market trends, customer preferences, and competitor activities to refine sales strategies and improve outreach efforts.Required skills and expectations:Candidates should possess strong communication and interpersonal skills, which are essential for building rapport with clients. They need to be persuasive and able to negotiate effectively to close deals. A proactive attitude and the ability to work independently are important for success in this role. Basic knowledge of sales techniques will be beneficial, but training will be provided for those eager to learn. Furthermore, candidates should have a minimum of a 12th-grade education and be comfortable working in an office environment. Reliability and punctuality are also crucial, as the role involves regular field visits to meet clients.

Field Sales Executives - For UPVC Doors / Windows - Should have DL, Vehicle and willing to go to customer / House builder sites across Bangalore . Take measurements for Upvc Doors / Windows . Initial Training shall be given by company.

We are looking for a highly motivated and target-driven Field Sales Executive to drive B2C sales within the assigned territory. The role involves direct customer interaction, promoting Excitel services, and consistently achieving weekly and monthly sales targets through proactive field engagement.Key Responsibilities:Execute door-to-door B2C sales activities within the assigned territoryAchieve weekly and monthly sales targets consistentlyAttend daily gate meetings on time and adhere to company dress codeConduct brochure distribution and local promotional activitiesBuild strong product knowledge and stay updated on competitor offeringsEducate potential customers on Excitel plans, pricing, and benefitsConvert leads into successful sales closuresMaintain and nurture relationships with existing and prospective customersCandidate Requirements:Strong communication skills in Kannada & English(Hindi / Telugu will be an added advantage)Self-motivated with a strong sales mindsetProven ability to meet or exceed sales targetsMust own a two-wheeler for field travelKey Skills:Field SalesB2C SalesLead ConversionCommunication & NegotiationCustomer Relationship Management

As a Customer Care Executive in Bangalore, you will play a vital role in ensuring customer satisfaction and providing support. Your main responsibilities will include:- **Responding to Customer Inquiries**: You'll handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and accurately.- **Providing Product Information**: You will offer detailed information about our products and services, helping customers make informed decisions and enhancing their experience.- **Resolving Complaints**: Its essential to listen to customer complaints carefully and resolve issues efficiently. You will need to work closely with other departments to ensure customer satisfaction.- **Maintaining Customer Records**: You will be responsible for accurately documenting customer interactions and feedback in our system, which helps improve services.- **Upselling and Cross-Selling**: Occasionally, you may need to recommend additional products or services based on customer needs, contributing to overall sales goals.To succeed in this role, you should possess the following skills:- **Excellent Communication Skills**: You must have strong verbal and written communication abilities to convey information clearly to customers.- **Problem-Solving Skills**: You should be able to think critically and address issues efficiently to ensure customer satisfaction.- **Basic Computer Skills**: Proficiency in using computers and familiarity with common software applications is needed for record-keeping and communication.- **Customer-Oriented Attitude**: A friendly and professional demeanor is essential, as you will be the face of the company to our customers.Candidates with 0 to 1 year of experience and a minimum education level of 12th pass are encouraged to apply.

We are looking for a Customer Care Executive to join our team in Bangalore. This position is ideal for individuals who are passionate about helping customers and possess excellent communication skills. **Key Responsibilities:**- **Assist Customers:** Provide support to customers by answering inquiries, resolving issues, and providing information about products and services, ensuring a positive customer experience.- **Manage Documentation:** Maintain accurate records of customer interactions and transactions, documenting inquiries and resolutions to facilitate seamless follow-up.- **Collaborate with Teams:** Work closely with various departments to address customer complaints and feedback, ensuring consistent and high-quality service.- **Follow-up on Issues:** Regularly check in with customers to ensure their issues have been resolved to their satisfaction, demonstrating commitment to customer care.- **Stay Informed:** Keep updated on product changes and service enhancements to provide accurate information and support to customers.**Required Skills and Expectations:**- Strong verbal and written communication skills are essential for interacting effectively with customers and team members.- A customer-focused attitude is crucial to enhance customer satisfaction and loyalty.- Basic problem-solving abilities to identify issues and find appropriate solutions quickly.- Ability to work well under pressure and manage multiple tasks in a fast-paced environment.- Proficient in using computers and familiar with common software applications for customer relationship management.We welcome candidates who are eager to learn and grow in the field of customer service, even if they have little to no prior experience.

As an Export Merchandiser, you will be an important part of our international trading team, helping to promote and sell products to clients overseas. You will work closely with suppliers and customers to ensure that all merchandise is produced and delivered efficiently.**Key Responsibilities:**- **Product Sourcing:** Identify and engage suppliers to obtain products that meet quality and pricing standards. This involves researching suppliers and negotiating terms.- **Order Management:** Manage customer orders from placement to delivery, ensuring that all details are correct and timelines are met.- **Documentation:** Prepare and maintain all necessary export documentation such as invoices, packing lists, and shipping instructions to comply with international trade regulations.- **Communication:** Serve as the main point of contact between clients and suppliers, addressing any queries and providing updates on order status.- **Market Research:** Analyze market trends and competitor activities to support product selection and pricing strategies.- **Quality Control:** Ensure that all products meet the standards and expectations of clients prior to shipment.**Required Skills and Expectations:**Candidates should possess a Bachelor's degree in Business Administration (B.B.A.) or Commerce (B.Com). Strong communication skills, both written and verbal, are essential to effectively interact with various stakeholders. The ideal candidate should be detail-oriented, organized, and able to manage multiple tasks simultaneously. A basic understanding of the export process and a willingness to learn and adapt in a fast-paced environment are also important. You should be proficient in Microsoft Office, especially Excel, to analyze data and generate reports.

As a Customer Support Executive based in Bangalore, you will play a crucial role in ensuring customer satisfaction and handling queries effectively. This is a full-time position suitable for candidates with 0 to 6 years of experience, and a minimum educational requirement of a 10th pass.**Key Responsibilities:**- **Handle Customer Inquiries:** You will respond to customer questions and concerns through various communication channels such as phone, email, or chat, ensuring prompt and accurate assistance.- **Resolve Issues:** Your role will involve troubleshooting customer problems and providing solutions or escalating them to the appropriate department when necessary.- **Maintain Customer Records:** It is essential to document customer interactions and update their information in our system to keep accurate records.- **Provide Product Information:** You will inform customers about products and services, helping them make informed decisions and enhancing their overall experience.- **Follow-Up with Customers:** After resolving issues or providing assistance, you will follow up to ensure customer satisfaction and gather feedback for service improvement.**Required Skills and Expectations:**Candidates should possess excellent communication skills to effectively interact with customers. A friendly and patient attitude is essential for addressing concerns. Basic computer skills for data entry and software navigation are necessary. You should be a quick learner, able to understand product features and services easily. Problem-solving skills are important to provide efficient solutions. Finally, a commitment to teamwork and collaboration is expected to support your colleagues and contribute to a positive work environment.

We are looking for a Customer Care Associate to join our team in Shivaji Nagar. As a Customer Care Associate, your main job is to help customers by answering their questions and resolving issues in a friendly and efficient manner. **Key Responsibilities:**- **Responding to Customer Inquiries:** You will answer calls and messages from customers, providing them with information about our products and services.- **Resolving Issues:** When customers have problems, you will listen to their concerns and work to find a solution that satisfies them.- **Maintaining Customer Records:** You will update and keep accurate records of customer interactions and transactions in our system.- **Providing Feedback:** You will share insights and suggestions based on customer interactions to help improve our services.- **Collaborating with Team Members:** You will work closely with other team members and departments to resolve customer issues more effectively.**Required Skills and Expectations:**- **Communication Skills:** You should be able to speak clearly and understand customer needs. Good listening skills are also important.- **Problem-Solving Skills:** You need to think quickly to find solutions and address customer concerns efficiently.- **Basic Computer Skills:** Familiarity with computer systems is essential for maintaining customer records and using software.- **Patience and Empathy:** It is important to be patient and show understanding when dealing with customers. - **Team Player:** You should enjoy working with others and be willing to collaborate to achieve team goals. This role is ideal for candidates with 0 to 3 years of experience and a high school diploma. If you are eager to learn and grow in a customer service environment, we would love to hear from you!

Job Title: Customer Relationship Executive (Telecalling)Company: Goodwill AssociatesJob Role:We are looking for telecallers to contact customers and explain our personal loan services.Responsibilities:Call customers from the provided dataExplain personal loan offersCheck customer interest and eligibilityFollow up with interested customersUpdate call details in the systemSkills Required:Good communication skillsBasic computer knowledgeAbility to convince customersTarget-oriented attitudeQualification:12th pass or any graduateFreshers or experienced candidates can applySalary:Fixed salary + incentivesWorking Days:Monday to Saturday