75

Customer Relationship Fresher Jobs in Patna

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  • Fresher
  • Patna
Customer Handling Relationship Development Teamwork
We are looking for a dedicated Patient Relation Officer to manage and enhance our patient interaction processes. This is a part-time work-from-home role suitable for freshers who have completed their 12th standard.Key Responsibilities:- **Manage Patient Inquiries:** Respond to patient questions and concerns through phone or email, ensuring they receive clear and accurate information.- **Coordinate Appointments:** Schedule and confirm patient appointments, maintaining an organized calendar to prevent conflicts and ensure efficiency.- **Assist in Patient Navigation:** Help patients understand their treatment options and guide them through the healthcare process, ensuring a smooth experience.- **Maintain Records:** Keep accurate and up-to-date patient records, making sure all information is securely stored and easily retrievable.- **Provide Support:** Offer emotional support and reassurance to patients, helping them feel valued and cared for throughout their journey.Required Skills and Expectations:- **Excellent Communication Skills:** Ability to articulate ideas clearly and effectively in both verbal and written formats, as communication is key to patient relations.- **Empathy and Patience:** Show understanding and compassion towards patients, recognizing that they may be dealing with stressful situations.- **Organizational Skills:** Capable of managing multiple tasks efficiently while maintaining attention to detail.- **Basic Computer Skills:** Familiarity with common software applications and the ability to adapt to new technologies for record-keeping and communication tasks.- **Team Player:** Willingness to collaborate with healthcare professionals and contribute to a positive working environment. This role is perfect for those who are eager to start their career in healthcare with a strong focus on patient care and support.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Patna
Customer Relationship Air Ticketing Ticket Booking
We are looking for an enthusiastic Air Ticketing Staff member to join our team in Patna. This entry-level position is ideal for candidates with a passion for travel and customer service.Key Responsibilities:- **Booking Air Tickets:** Assist customers in booking flights based on their travel preferences. You will need to understand their needs and provide options that suit them best.- **Handling Inquiries:** Respond to customer queries via phone or in-person regarding flight schedules, ticket prices, and travel regulations. Clear communication is essential to ensure customer satisfaction.- **Processing Payments:** Make sure that all transactions are handled accurately. You will collect payments for bookings and ensure that all financial records are maintained properly.- **Issuing Tickets:** After bookings are confirmed, you will issue tickets to customers and provide them with necessary travel information.- **Maintaining Records:** Keep detailed records of all transactions and customer interactions. This is important for follow-ups and ensuring smooth operations.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor, as these are crucial in helping customers feel welcome. Attention to detail is necessary for accurately processing bookings and payments. Basic computer skills are required to operate reservation systems. A willingness to learn about the airline industry and its regulations is essential, as is the ability to work effectively in a team environment.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are seeking an enthusiastic Airport Customer Service Associate to join our team in Patna, India. The ideal candidate will assist passengers, ensuring a smooth airport experience. No prior experience is required, making this a great opportunity for recent school graduates.Key Responsibilities:1. **Passenger Assistance**: Greet and guide passengers within the airport, helping them with inquiries about flights, boarding times, and services available.2. **Check-In Support**: Assist passengers during the check-in process, ensuring they have the necessary documents and guiding them through baggage handling procedures.3. **Problem Resolution**: Address and resolve passenger issues such as flight delays or cancellations with empathy and professionalism to maintain a positive travel experience.4. **Information Dissemination**: Provide accurate and relevant information about airport facilities, flight schedules, and other services to enhance passenger satisfaction.5. **Safety Compliance**: Adhere to all airport safety regulations and protocols, ensuring a safe environment for passengers and staff.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact effectively with diverse groups of people. A helpful and positive attitude is essential to assist passengers confidently. Basic computer skills and knowledge of airport operations are advantageous. Being a team player and having the ability to work in a fast-paced environment are important, as the airport setting can be dynamic and busy. Flexibility in working hours, including weekends and holidays, is also expected to meet operational needs.
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  • 0 - 6 yrs
  • 1.8 Lac/Yr
  • Female
  • Patna
Computer Networking Computer Science Customer Relationship Receptionist Activities General Administration Convincing Power Telephone Handling Customer Communication Front Office
We are looking for a friendly and organized Office Receptionist to join our team in Patna, India. This full-time position is ideal for individuals who have completed their 12th grade and are eager to start a career. Key responsibilities include greeting visitors and guests warmly, ensuring they feel welcomed. You will answer phone calls and respond to inquiries, helping to create a positive first impression. Managing incoming and outgoing mail is essential, as is maintaining office supplies and keeping the reception area tidy. You will also assist in scheduling appointments and coordinating meetings, ensuring everything runs smoothly. The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with clients and team members. A friendly demeanor and a professional appearance are crucial. Attention to detail is important for managing responsibilities accurately and efficiently. The ability to multitask in a busy environment will help you succeed in this role. We expect you to be proactive and adaptable, ready to handle various tasks as needed. Basic computer skills and familiarity with office equipment will be beneficial. We welcome applicants with 0 to 6 years of experience, and we encourage fresh graduates to apply. If you are a motivated individual looking for an opportunity to grow, we invite you to join our team.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Documentation Internal Communication Aviation Cargo Handling Hard Working Airport Cargo Basic Computer Skills
We are looking for a Cargo Associate to join our team in Patna. This is a full-time job where you will work from the office. This role is ideal for individuals with 0 to 1 year of experience and a minimum education of 10th pass. **Key Responsibilities:**- **Loading and Unloading Cargo:** You will be responsible for safely loading and unloading cargo from trucks or containers, ensuring items are handled properly to prevent damage.- **Documentation and Record-Keeping:** You will maintain accurate records of shipments, including tracking information and cargo details, to ensure everything is accounted for.- **Inspecting Cargo:** You will check all incoming and outgoing cargo for damages or discrepancies, reporting any issues to your supervisor for resolution.- **Organizing Cargo Area:** You will help keep the cargo area organized and clean, ensuring that items are stored correctly and safely for easy access.- **Assisting Team Members:** Collaboration with other team members is essential, as you may be required to support their tasks and coordinate effectively during busy times.**Required Skills and Expectations:**- Candidates should have a basic understanding of cargo handling and be willing to learn new processes quickly. - Attention to detail is crucial, as you will need to ensure accurate documentation and careful handling of cargo.- Good physical fitness is expected since the role involves manual handling of heavy items.- Effective communication skills are necessary for working as part of a team and interacting with supervisors and other personnel. - A strong work ethic and reliability are expected, as punctuality and dedication to tasks are important in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a key role in providing exceptional service to our customers. You will assist them with inquiries, address concerns, and ensure a positive experience. This is a full-time position offering the flexibility of working from home, ideal for individuals with 0 to 2 years of experience.Key Responsibilities:- **Customer Support**: Respond to customer questions via phone, email, or chat promptly and professionally to ensure clarity and satisfaction.- **Problem Resolution**: Listen attentively to customer issues, identify solutions, and follow up to ensure problems are resolved effectively.- **Product Knowledge**: Maintain a thorough understanding of our products and services to provide accurate information and recommendations to customers.- **Documentation**: Record customer interactions and feedback in the system accurately to help improve service.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to convey information clearly to customers. Problem-solving abilities are essential, as you will need to think critically and provide effective solutions. A positive attitude and patience are crucial in building rapport with customers. Basic computer skills, including familiarity with email and chat platforms, are necessary to perform daily tasks effectively. Finally, a willingness to learn and adapt in a fast-paced environment will contribute to your success in this role.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Patna
Customer Relationship Ticket Booking Air Ticketing
We are seeking enthusiastic individuals to join our team as Airport Ticketing Staff in Patna, India. This role is ideal for those looking to start their career in the travel and tourism industry.Key Responsibilities:- **Ticket Sales**: Assist customers in purchasing tickets for flights by providing information on routes, fares, and schedules.- **Customer Service**: Address customer inquiries, resolve issues, and ensure a positive experience throughout the ticketing process.- **Check-in Assistance**: Help passengers with the check-in process, including baggage handling and printing boarding passes.- **Record Maintenance**: Keep accurate records of ticket sales and assist in managing inventory for available flights.- **Compliance**: Ensure adherence to airport regulations and procedures while dealing with ticketing and passenger services.Required Skills and Expectations:Candidates should have completed their 12th grade education. Strong communication and interpersonal skills are essential for effectively interacting with customers. Attention to detail is important for managing ticket information accurately. The ability to work in a fast-paced environment and adapt to changing situations is necessary. We seek individuals with a positive attitude who can work well in a team and are willing to learn. Prior experience in customer service is a plus, but not mandatory, as training will be provided. Being proficient in using computers and handling ticketing software will be beneficial. Flexibility in work hours, including weekends and holidays, is expected.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Patna
Sales & Business Development Client Relationship Management Communication Skills English & Hindi Fluency Lead Generation Target Achievement Customer Handling Convincing & Negotiation Skills Follow-up & Telecalling Membership Sales Front Desk Management MS Office Basic Computer
Soham HR Solutions is hiring on behalf of a reputed Gym & Fitness Center located in Kankarbagh, Patna (Bihar).We are looking for a dynamic, energetic, and presentable Sales Executive who can drive membership sales and represent the brand with confidence.Promote and sell gym memberships to walk-in and potential clientsConduct gym tours for walk-in clients and convert them into paid membersMake follow-up calls and nurture leads to ensure maximum conversionAchieve monthly sales targets consistentlyBuild and maintain strong client relationships for long-term retentionHandle membership renewals and ensure minimum drop-outs Candidate Requirements:Field Detail Language English & Hindi - Fluent (Both Mandatory) Age 20 to 30 Years Personality Smart, Confident & Well-Groomed Appearance Presentable & Good Looking Experience 0-2 Years (Freshers Welcome) Qualification 12th Pass / Graduate Salary & Benefits: Fixed Salary20,000/- per month Incentives Performance based (Extra Earning) Location Kankarbhagh, Patna - Bihar Job Type Full Time Why Join Us:Fixed salary + attractive incentivesFitness industry growing careerEnergetic & young work environmentMonday to Saturday (Sunday Off) How to Apply: Interested candidates can send their updated resume with photo to our email or contact directly. Soham HR Solutions Patna, Bihar
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Hiring Freshers || Customer Care Executive

Amiure International Pvt ltd.

  • Fresher
  • 1.5 Lac/Yr
  • Patna
Customer Relationship Customer Care Customer Support Customer Communication Outbound Calling Communication
JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE:Amiure International Pvt Ltd is a web designing company that deals with RailRecipe all across the networks in India and is an authorized partner with IRCTC.Minimum Qualification- FRESHER ConsideredAny Graduate(2021-2025 batch considered)Salary - 8k to 13kMorning - 7am to 4pmEvening- 1.30pm to 10.30pm(Both Male & Female can Apply)We are seeking a proactive graduate fresher in Customer Support. He/She Should have strong communication skills (English and Hindi), handling, request processing ,vendor or team coordination.Roles and Responsibilities of customer care executive: To accept food orders and call back for order confirmation To process orders in a mannered way To coordinate with the vendors and Concerned team Responsible for complete customer support To take feedback and follow up delivery information per order To manage complaints of individual customers To contribute operations information and recommendations for strategic plans and reviews To communicate customer issues with the operations team and devise ways of improving the customer experience including resolving problems and complaints Maintain relationship with key operations vendors To accomplish operations and organization mission by completing related results as and when required
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Freshers & Experience || Full Time || Service Advisor

AyuSewa Air & Train Ambulance Service

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Kankarbagh Patna
Customer Relationship Skill Development Co-ordinator Selling Skills Commanding Attitude
We are looking for dynamic and customer-focused Service Advisors to join our team in Patna. The candidate will be responsible for handling customer queries, coordinating service requirements, and ensuring a smooth customer experience.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Patna
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Staff member, you will play a crucial role in ensuring smooth travel arrangements for customers. Your primary responsibilities will include managing ticket bookings, providing customer support, and ensuring compliance with airline processes. **Key Responsibilities:**- **Manage Flight Reservations:** You will use reservation systems to book and modify flight itineraries for customers based on their preferences and schedules.- **Handle Customer Inquiries:** Address customer inquiries regarding flight details, pricing, and policies, ensuring all questions are answered professionally and accurately.- **Payment Processing:** Assist customers with payment methods and ensure transactions are processed correctly to confirm bookings.- **Issue Tickets:** Generate electronic tickets and send them to customers, ensuring all necessary details are included and correct.- **Maintain Records:** Keep accurate records of bookings, transactions, and customer interactions, which are essential for tracking sales and resolving issues.**Required Skills and Expectations:**- Strong communication skills are essential for effectively interacting with customers and providing clear information.- Basic computer skills are required for navigating booking systems and managing emails.- A customer-oriented approach is necessary to offer excellent service and resolve any issues that may arise.- Attention to detail is crucial for ensuring accuracy in bookings and ticketing processes.- Candidates should be adaptable and willing to learn, as you will be working in a fast-paced environment and must quickly adjust to changing customer needs.
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  • Fresher
  • 1.8 Lac/Yr
  • Female
  • Raja Bazar Patna
Direct Sales Marketing Communication Customer Relationship Lead Generation
Able to call the clients arrange meetings with them , lead generation on work know tha
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Hiring Freshers || Field Sales Executive

Fitneter Technology Private Limited

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Bihta Patna
Customer Relationship Retail Sales Marketing Communication Management Skills Technical Sales b2c Marketing
* Conduct field marketing activities at retail locations* Report on sales performance regularly* Generate leads through direct marketing techniques* Collaborate with B2C marketing team for promotions
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Patna
Marketing Communication Negotiation Skills Convincing Power b2c Marketing Customer Care Inside Sales B2B Sales Sales Business Development Lead Generation Strategic Communication Sales Relationship Confidence Retail Sales Marketing Analytical Ability Problem Solving Marketing
Job SummaryWe're seeking a motivated Business Development Associate to drive sales growth and revenue expansion. During the probation period, you'll undergo a comprehensive one-week training program, receive relevant data from management, and be expected to sell at least two subscription plans to customers.Key Responsibilities1. Sell subscription plans to clients2. Generate leads and convert them into sales3. Increase revenue for the company4. Engage with potential clients through calls and meetings5. Meet minimum sales targets consistently6. Do follow ups they will get leads from the managementCompensation- Salary: -10,000 - -50,000 per month- Incentives: Up to -10,000 for depends upon performanceEarn upto 60-1 lack according to the performanceProbation Period Details- Duration: One week training- Data Provision: We'll provide you with relevant customer data- Expectations: Sell at least two subscription plans within the probation periodPost-Probation Expectations- Payroll Commencement: Your salary will start once you successfully complete the probation period- Ongoing Targets: You'll be expected to consistently meet sales targets and contribute to revenue growth- Performance Evaluation: Your performance will be regularly evaluated to ensure you're meeting expectationsWork Arrangement- Hybrid/Remote: Flexible work arrangement with options to work from home or officeIf you're a driven and sales-focused individual, apply now to join our team!
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Patna
Sales Skills Client Relationship Management Problem Solving Mortgage Loans Financial Analysis Communication Skills Business Loan Customer Service Housing Loan Loan Processing Home Loans
We are looking for motivated and result-oriented Loan Advisors to assist students/clients in securing education loans. This is a commission-only role with high earning potential. The advisor will work on leads provided by us as well as leads generated independently.
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Fresher hiring for Air Ticketing Executive

Namo Airways Services India Private Limited

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Patna
Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
- Greet and assist passengers: Airport Ticketing Staff are responsible for greeting passengers at the airport, answering their queries, and assisting them with ticketing and boarding procedures.- Process ticket sales: This role involves selling tickets to passengers, processing payments, and issuing boarding passes in a timely and efficient manner.- Handle customer inquiries: Airport Ticketing Staff must address customer inquiries and complaints professionally, providing accurate information and resolving issues to ensure passenger satisfaction.- Coordinate with airline staff: This position requires collaboration with airline employees to ensure smooth operations, including coordinating boarding procedures, baggage handling, and flight schedules.- Maintain ticketing equipment: Airport Ticketing Staff are responsible for operating and maintaining ticketing equipment, such as computers and printers, to facilitate ticket sales and check-in processes.- Assist with boarding procedures: This role involves assisting passengers with boarding procedures, including checking passports, issuing boarding passes, and directing passengers to their boarding gates.Required skills and expectations:- Excellent communication skills to interact with passengers and airline staff effectively.- Strong customer service skills to address inquiries and resolve issues promptly.- Basic computer skills to operate ticketing equipment and process payments efficiently.- Knowledge of airport procedures and airline operations to assist passengers effectively.- Ability to work in a fast-paced environment and adapt to changing circumstances.
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Hiring Freshers || Banking Officer

EXCELORS MANAGEMENT SERVICES

Customer Relationship Banking Officer
Oversee daily banking operations, ensuring efficiency and compliance with policies. Develop and implement sales strategies to achieve business targets. Monitor and manage staff performance, providing training and support as needed. Handle customer queries and resolve complaints promptly and professionally. Assist in preparing financial reports and managing budgets. It is a Full Time Back Office / Data Entry job for candidates with Freshers.More about this Banking Assistant jobPlease go through the FAQs to get all answers related to the given Banking Assistant job What is the eligibility criteria to apply for this Banking Assistant job?Ans: The candidate should be Graduate and above and above with Freshers of experience How much salary can I expect for this job role?Ans: You can expect a salary of 30000 - 37000 per month that depends on your interview. It's a Full Time job in Siliguri. How many working days are there for this Banking Assistant job?Ans: This Banking Assistant job will have 6 working days. Are there any charges applicable while applying or joining this Banking Assistant job?Ans: No, there is no fee applicable for applying this Banking Assistant job and during the employment with the company, i.e., Preficia Manpower Services Private Limited. Is it a work from home job?Ans: No, its not a work from home job and can't be done online. How many openings are there for this Banking Assistant role?Ans: There is an immediate opening of 50 Banking Assistant at Preficia Manpower Services Private Limited Who can apply for this job?Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job. What are the timings of this Banking Assistant job?Ans: This Banking Assistant job has 10:00 AM - 06:00 PM timing.Candidates can call HR for more info 8391034966
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Customer Relationship Marketing Communication Field Sales
Join HDFC Sales We re Hiring Sales Officers!Industry: Banking / Financial ServicesDesignation: Sales Executive / OfficerLocation: PAN India---Eligibility Criteria: Education: Graduation (Mandatory) Two-Wheeler: Must own a personal bike/scooter Age Limit: Up to 30 years Experience: Minimum 6 months of sales experience preferred--- Salary & Benefits: CTC: Up to 3.60 LPA (Based on interview performance) Attractive Incentives on performance Career Growth Opportunities with a leading financial brand--- Job Responsibilities:Conduct regular field visits to construction sites and nearby areas.Meet relationship managers, builders, and market managers to build strong partnerships.Generate leads through site visits and local networking.Coordinate with builders or managers to get home loan referrals.Assist customers in the loan documentation process and ensure smooth file handling.Maintain strong customer relationships and ensure high satisfaction levels.--- Why Join HDFC Sales?Work with a trusted and reputed brand in financial services.Get excellent training and mentorship to boost your career.Enjoy competitive pay, incentives, and growth opportunities.--- Interested Candidates:Send your updated resume 9265107173
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Customer Relationship Air Ticketing Ticket Booking
We have vacant of 25 Air Ticketing Executive Jobs in Delhi NCR, Pune, Indore, Kolkata, Bhopal, Jabalpur, Agra, Ranchi, Patna, Darbhanga, for Freshers Educational Qualification : 12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, BAMS Skill Customer Relationship, Air Ticketing, Ticket Booking etc.
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Customer Relationship Air Ticketing Ticket Booking
We are looking for 25 Air Ticketing Executive Posts in Kolkata, Murshidabad, Medinipur, Patna, Ranchi, Kharagpur, Andul, Darjeeling, Siliguri, Kalimpong, with deep knowledge in Customer Relationship, Air Ticketing, Ticket Booking and Required Educational Qualification is : 12th Pass, 10th Pass, Other Bachelor Degree
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Freshers & Experience || Full Time || Air Ticketing Executive

Namo Airways Services India Private Limited

Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma
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Customer Relationship Ticket Booking Air Ticketing Aviation Hospitality Internship Good Communication Skills Computer Application Passenger Handling
We are looking for 65 Air Ticketing Staff Posts in Kolkata, Patna, Andal, Durgapur, Asansol, Siliguri, with deep knowledge in Customer Relationship, Ticket Booking, Air Ticketing, Aviation, Hospitality Internship, Good Communication Skills, Computer Application, Passenger Handling and Required Educational Qualification is : 12th Pass, B.A, B.C.A, B.Com, B.Sc, Other Bachelor Degree.if you have any queries, you can contact this number- +91 6291766452 (send your CV/ Resume this number)
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Customer Relationship
We are looking for 20 Airport Ticketing Executive Posts in Patna, Kolkata, Howrah, Hooghly, Birbhum, Medinipur, Siliguri, Malda, Bankura, Bardhaman, with deep knowledge in Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Pharma, B.Sc
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Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
Job Openings for 100 Airport Customer Service Associate Jobs for Freshers in Kolkata, Howrah, Hooghly, North 24 Parganas, South 24 Parganas, Haldia, Nadia, Bhubaneswar, Patna, Gaya, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Customer Relationship, Airport Ticketing, Airline Operations, Airport Operation, Passenger Handling, Airline Customer Service etc.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel needs and ensuring smooth ticketing processes. Your work will involve various tasks related to air travel arrangements and customer service.**Key Responsibilities:**- **Ticket Booking:** You will be responsible for booking air tickets for customers based on their travel plans, ensuring accuracy and adherence to their preferences.- **Customer Assistance:** Provide prompt and friendly assistance to customers regarding flight schedules, availability, fares, and other travel-related inquiries.- **Reservation Management:** Manage and maintain flight reservations, updating customers with any changes or cancellations in their itineraries.- **Payments Handling:** Process payments for ticket bookings and issue e-tickets, ensuring all financial transactions are accurate and documented.- **Problem Solving:** Address and resolve any issues or complaints that customers may have regarding their tickets or travel arrangements.**Required Skills and Expectations:**- Strong communication skills are essential for effectively interacting with customers and understanding their needs.- Basic knowledge of ticketing systems and procedures is preferred but not mandatory; training will be provided for the right candidate.- A keen attention to detail is important to ensure accurate bookings and prevent errors that could lead to customer dissatisfaction.- The ability to work in a fast-paced environment and manage multiple tasks efficiently is crucial for success in this role.- Candidates should be open to learning and adapting to new systems and processes as needed.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate, you will be the friendly face at the airport, helping travelers with their needs and ensuring they have a pleasant experience. **Key Responsibilities:**- **Greeting Passengers**: Welcome passengers with a warm smile and assist them as they enter the airport, setting a positive tone for their journey.- **Check-In Assistance**: Help travelers with the check-in process, including checking luggage and printing boarding passes, ensuring that everything runs smoothly.- **Providing Information**: Answer questions about flight schedules, boarding gates, and general airport services, helping travelers navigate the airport efficiently.- **Resolving Issues**: Address any complaints or issues that passengers may have, offering solutions and support to ensure their satisfaction.- **Coordination with Airlines**: Collaborate with airline staff to communicate any flight delays or changes, keeping passengers informed and calm.**Required Skills and Expectations:**- **Strong Communication Skills**: You should be able to communicate clearly and effectively, both verbally and in writing, to assist passengers from diverse backgrounds.- **Customer Service Attitude**: A friendly and helpful demeanor is essential, as the role involves interacting with many people each day.- **Problem-Solving Ability**: Being able to think quickly and resolve issues as they arise is crucial for maintaining customer satisfaction.- **Team Player**: You should work well with colleagues across different departments to ensure a smooth operation.- **Basic Computer Skills**: Familiarity with computers and checking systems is needed to assist with check-ins and inquiries. This position is ideal for individuals ready to start their career in customer service at the bustling airport environment.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Patna
Customer Relationship Air Ticketing Ticket Booking
We are hiring Airport Ground Staff for Passenger Service - Check-In Baggage Handling and Customer Assistance at airport terminals.Responsibilities -Passenger check - in boardingCustomer service at countersBaggage scanning tag printingHelping passengers at gatesCoordination with security airlinesEligibility-10th 12th Pass and AboveAge - 18 37 MaleAge - 18 30 Female Fresher Welcome Good communicationSalary -18000 35000 + PF + ESIC + Overtime + Travel AllowanceJob Location -Kolkata Airport - Patna Airport - Ranchi Airport - Bhubaneswar AirportHow to Apply -
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Patna, you will play a crucial role in ensuring passengers have a smooth travel experience. Your primary duties will include:- **Greeting and Assisting Passengers**: You will be the first point of contact at the airport, welcoming passengers with a friendly attitude and helping them with check-in, boarding, and other inquiries.- **Managing Check-In Processes**: You will assist passengers with their check-in, ensuring that all required information is collected and that luggage is tagged correctly for their journeys.- **Providing Flight Information**: You will keep passengers informed about flight schedules, delays, and gate changes, ensuring they have the most current information.- **Handling Customer Complaints**: Should passengers face issues or express concerns, you will address these challenges calmly and professionally, seeking to resolve problems to the best of your ability.- **Coordinating with Other Departments**: You will work closely with other teams, such as security or baggage handling, ensuring that all operations run smoothly and efficiently.To excel in this role, you should have excellent communication skills and a friendly demeanor. Being able to work well under pressure is important, as the airport environment can be fast-paced. Basic computer skills are required for handling check-in systems. Flexibility in working hours is necessary since you may work evenings, weekends, and holidays. Previous experience in customer service is a plus, but newcomers eager to learn will also thrive in this position.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Customer Relationship Data Management Time Management Staff Management Community Development Organizational Management Communication System Public Speaking Call Center Computer Operations Recruitment Development Proficiency in English Communication Skills
We are seeking a motivated Back Office Officer to support our daily operations in Patna, India. This role is ideal for candidates with 0 to 2 years of experience and a 12th-grade education, looking to start their career in a dynamic work environment.Key Responsibilities:1. **Data Entry**: Accurately input and manage information in databases, ensuring data integrity and confidentiality are maintained.2. **Documentation**: Organize and maintain company documents, ensuring all paperwork is filed correctly for easy access.3. **Support Operations**: Assist other departments by providing necessary administrative support, enhancing workflow and efficiency.4. **Customer Interaction**: Handle basic customer inquiries and provide assistance through email and phone communication when required.5. **Reporting**: Prepare and generate reports as needed, contributing valuable insights to the management team.Required Skills and Expectations:Candidates should have strong attention to detail, ensuring accuracy in all tasks. Good communication skills are essential for collaborating with team members and assisting customers. A basic understanding of computer applications and data management is necessary. Being organized and proactive in problem-solving is important for success in this role. Candidates should also be willing to learn and adapt to new processes quickly. A positive attitude and teamwork spirit will help create a productive work environment.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Patna
Customer Relationship Air Ticketing Ticket Booking
We are looking for Airport Ticketing Staff in Patna, India, who will assist travelers with ticket bookings and provide excellent customer service. This is a full-time position ideal for individuals with 0 to 2 years of experience and a minimum education of 12th pass.Key Responsibilities:- **Ticket Booking**: Handle ticket reservations and cancellations efficiently using the appropriate systems to ensure customer satisfaction and accurate record-keeping.- **Customer Assistance**: Provide support to travelers by answering questions regarding flight schedules, ticket prices, and baggage policies. Maintain a professional demeanor to enhance the customer experience.- **Payment Processing**: Assist in processing payments for ticket purchases and ensure all transactions are handled securely and accurately.- **Problem Resolution**: Address any issues or complaints from customers promptly and effectively, seeking solutions to enhance their experience.- **Coordination with Airlines**: Communicate effectively with airlines for ticketing information, updates, and any required changes to bookings.Required Skills and Expectations:Candidates should possess strong communication skills to interact with customers in a friendly and clear manner. Basic computer proficiency is necessary for operating ticketing systems. Attention to detail is crucial to ensure accurate information is provided. Applicants should be team players who can work under pressure in a fast-paced environment, along with a willingness to learn and adapt to new procedures quickly. A customer-oriented attitude is essential for success in this role.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
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Customer Relationship Personality Development Airline Operations Airline Customer Service Aviation Communication Skills Good Communication Skills Passenger Service
We are looking for 28 Airlines Executive Posts in Hyderabad, Itanagar, Dispur, Guwahati, Patna, Raipur, Chhattisgarh, Panaji/Panjim, Gandhinagar Sector 25, Chandigarh, Shimla, Srinagar, with deep knowledge in Customer Relationship, Personality Development, Airline Operations, Airline Customer Service, Aviation, Communication Skills, Good Communication Skills, Passenger Service and Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, B.Sc
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Patna
Aviation Hospitality Catering
- Respond to customer inquiries: The customer relationship executive will be responsible for answering phone calls, emails, and messages from customers regarding products or services.- Resolve customer complaints: It is important for the customer relationship executive to address any issues or complaints that customers may have, in a professional and timely manner.- Maintain customer records: Keeping track of customer interactions and transactions is essential to provide personalized service and build long-term relationships with customers.- Provide product information: The customer relationship executive should have a good understanding of the company's products or services to effectively assist customers with their queries.- Upsell products or services: The role may involve recommending additional products or services to customers to increase sales and enhance customer satisfaction.Skills and Expectations:- Good communication skills: The customer relationship executive should have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving abilities: Being able to think on your feet and find solutions to customer issues is crucial in this role.- Patience and empathy: Dealing with customer complaints and concerns requires a high level of patience and empathy to ensure customer satisfaction.- Basic computer skills: Proficiency in using email, spreadsheets, and other office software is necessary for maintaining customer records and communicating with customers.- Ability to work in a team: Collaborating with colleagues to provide exceptional customer service is essential in this role.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Patna
Customer Relationship Visa Executive
- Processing visa applications: The visa executive will be responsible for reviewing and processing visa applications for clients, ensuring that all necessary documents and information are accurate and complete.- Liaising with clients: The role involves communicating with clients to gather required documents, provide updates on visa application status, and address any queries or concerns they may have throughout the process.- Coordinating with consulates and embassies: The visa executive will be required to liaise with consulates and embassies to obtain necessary information, appointments, and updates on visa applications.- Maintaining records: It is crucial for the visa executive to maintain accurate and up-to-date records of all visa applications, approvals, rejections, and other relevant details for reference and compliance purposes.Skills and Expectations:- Strong attention to detail: The visa executive should have a keen eye for detail to ensure accurate processing of visa applications and documentation.- Excellent communication skills: Effective communication with clients, consulates, and colleagues is essential for this role.- Ability to work under pressure: The job may involve tight deadlines and high volumes of visa applications, so the ability to work efficiently under pressure is necessary.- Basic computer skills: Proficiency in using computer applications for data entry, recordkeeping, and communication is required for this position.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Patna
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Staff in Patna, India, you will be responsible for assisting customers in booking air tickets, providing information on flight schedules, and handling customer inquiries and concerns. Additionally, you will be required to maintain accurate records of ticket sales and payments.Key responsibilities include processing ticket orders, confirming flight reservations, issuing tickets, and ensuring customer satisfaction throughout the booking process. You will also need to handle payment transactions, manage refunds and cancellations, and maintain a neat and organized ticketing counter.To excel in this role, you should have strong communication and customer service skills, be detail-oriented, and have basic computer knowledge. Additionally, the ability to work efficiently under pressure, handle multiple tasks simultaneously, and resolve customer issues promptly is essential. A 10th Pass qualification is required for this entry-level position, and previous experience in a similar role is preferred but not mandatory. A willingness to learn and adapt to different situations is highly valued in this fast-paced environment.
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