Fresher Support Assistant Jobs

Full Time (WFO)Process: chat/voice process Profile: Customer Support AssociateLog in hours: 9 hours shift ( 8 hours login and 1 hour break)Shift timings: Rotational shifts Salary: 13k to 15k6 days working with 1 rotational week of*Notes:* Excellent communication skillsRole & Responsibilities. Handling customers. Solving queries

Key ResponsibilitiesProvide technical support to customers via phone, email, chat, or remote sessions.Diagnose, troubleshoot, and resolve hardware, software, application, and network-related issues.Log, track, and manage support tickets through the ticketing system.Escalate complex technical issues to appropriate teams and follow up until resolution.Install, configure, and maintain software applications and systems.Monitor system performance and identify potential issues proactively.Create and maintain technical documentation, knowledge base articles, and troubleshooting guides.Assist customers with product setup, upgrades, and configuration.Collaborate with engineering, product, and quality teams to improve support processes and product performance.Ensure compliance with service-level agreements (SLAs) and company support standards.

We are seeking a Law Associate to join our team in Zirakpur. This full-time position is suitable for recent graduates and those with up to six years of experience in the legal field. nnKey Responsibilities:nn- Legal Research: Conduct thorough research on various legal topics to support cases and assist senior attorneys. This involves understanding statutes, regulations, and relevant case law.nn- Drafting Legal Documents: Prepare legal documents such as contracts, agreements, and briefs. Clear and precise writing is essential to ensure compliance with legal standards and to accurately reflect the interests of clients.nn- Case Management: Assist in managing ongoing cases by organizing files, tracking deadlines, and preparing for hearings. This requires attention to detail and strong organizational skills.nn- Client Interaction: Communicate with clients to gather information, provide updates, and clarify legal procedures. Building rapport and understanding clients' needs is crucial for effective client service.nnRequired Skills and Expectations:nnCandidates should possess a law degree and demonstrate a strong understanding of legal principles. Excellent written and verbal communication skills are necessary to articulate complex legal concepts clearly. Candidates must be adaptable and capable of managing multiple tasks in a fast-paced environment. Strong analytical skills are essential for effective problem-solving. A commitment to professionalism and ethical standards in all interactions is expected from applicants.

Role OverviewThis is a Remote JobWe are looking for a highly organised, adaptable and proactive individual to provide digital, product, research and operational support across the business.This is a varied role involving website and application updates, UI/UX support, data and database management, research, content creation, AI-assisted production, development of AI agents and workflows, quality checking and general business projects.The role would suit someone who enjoys working across different areas, learning new tools quickly and taking ownership of tasks from initial instruction through to completion.The successful candidate should be comfortable being given unfamiliar tasks and independently researching, planning and executing a practical solution.Key Responsibilities1. Website & Digital Product Support* Make content, layout and functionality updates to existing websites.* Implement requested changes to website pages and components.* Add and update client information, health data and test results within digital platforms.* Upload and manage website content, including articles and associated visual assets.* Identify and report website issues, inconsistencies and errors.* Test website changes before and after implementation.* Work with developers where changes require additional technical support.* Maintain awareness of existing website functionality and how different features work together.2. UI/UX & Product Support* Assist with the design and layout of website and application pages.* Create clear, user-friendly layouts and navigation structures.* Develop UI/UX concepts based on requirements.* Review existing interfaces and identify opportunities for improvement.* Consider the user journey and ease of navigation when designing or modifying features.* Support the development of new product features and dashboards.3. Data & Database Management* Add, update and maintain information within company databases and digital platforms.* Manage client data, health information and test results accurately.* Update and maintain biomarker information, including units, ranges, categories and descriptions.* Carry out data checks and identify missing, inconsistent or incorrect information.* Make appropriate database changes where required.* Verify database changes within the website or application after implementation.4. Research & Information Gathering* Conduct research across a wide range of subjects as requested by management.* Research marketing strategies, social media platforms, advertising opportunities, technology, digital products, AI tools, visual styles and other relevant topics.* Investigate unfamiliar subjects and identify reliable and relevant information.* Compare information from different sources.* Summarise research clearly and present key findings.* Research new software, tools, technologies and approaches that could benefit the business.* Independently investigate solutions to unfamiliar problems.* Research and identify suitable images and visual assets for website articles and other digital content.* Organise research findings and supporting resources for use in website and content projects.5. Content, Media & AI Production* Summarise books, videos, articles and other source material.* Create scripts and written content based on research and source material using AI Tools.* Review and analyse YouTube videos and other online content.* Extract specific information from videos, including exercises, recipes, instructions and timestamps.* Organise extracted information into structured formats for use within company platforms.* Assist with the creation of video content using AI tools.* Research and experiment with different AI-generated visual and animation styles.* Create and configure AI agents and workflows using tools such as Claude and other AI platforms.* Develop AI-assisted processes to support research, content creation and other business tasks.* Find and prepare relevant images and visual assets for articles before uploading content to the website.* Support other content-production activities as required.6. Quality Assurance & Sense Checking* Review website content, data and functionality for accuracy and consistency.* Sense-check information before it is added to or published on company platforms.* Identify errors, inconsistencies, missing information and unexpected behaviour.* Test new features and changes across relevant pages and user flows.* Check that information displayed on the website matches the underlying data.* Review research and content for accuracy, completeness and consistency.* Report issues clearly and assist with resolving them.7. General Business & Operational Support* Provide support across a range of business projects and priorities.* Take ownership of assigned tasks and manage them through to completion.* Prepare documents, summaries, reports and other business materials.* Assist with project-related research and administration.* Support recruitment-related activities when required.* Assist with searching candidates, recruitment channels and job specifications where required.* Manage multiple tasks and changing priorities effectively.* Provide general operational support to management as required.---Required Skills & ExperienceEssential* Strong written and verbal English communication skills.* Excellent research and information-gathering skills.* Strong attention to detail.* Ability to work independently with limited supervision.* Strong problem-solving and critical-thinking skills.* Ability to learn new software and tools quickly.* Good organisational and time-management skills.* Ability to manage changing priorities.* Comfortable working on unfamiliar tasks and researching solutions independently.* Good general computer and digital literacy.* Ability to work accurately with large amounts of information and data.Technical / Digital SkillsA basic understanding of the following would be beneficial:* Website development and content management.* HTML and CSS.* JavaScript and modern web frameworks such as React/Next.js.* SQL and database concepts.* Git/GitHub.* UI/UX principles.* Figma or similar design tools.* AI tools for research, writing, design and content creation.* AI agent/workflow tools such as Claude.* Data management tools.Candidates do not need to be experts in all of these areas. The ability to learn quickly and work confidently with unfamiliar tools is particularly important.---Personal AttributesThe successful candidate should be:* Curious and willing to learn.* Proactive rather than waiting for detailed instructions for every task.* Comfortable researching unfamiliar topics.* Detail-oriented and methodical.* Adaptable to changing priorities.* Comfortable working across technical, creative and administrative tasks.* Able to take ownership of projects.* Comfortable asking questions when clarification is genuinely required.* Able to identify problems and propose practical solutions.* Reliable when handling sensitive client and business information.---QualificationsA degree or diploma in a relevant area such as:* Computer Science* Information Technology* Digital Marketing* Product Management* Or another relevant discipline.Relevant practical experience and demonstrated digital skills may be considered in place of a directly related qualification.---Nature of the RoleThis is a broad, cross-functional role rather than a narrowly specialised position.The successful candidate will work across digital product support, website management, data operations, research, content production, UI/UX, AI-assisted workflows and general business operations. Responsibilities may change according to current business priorities.The ability to understand a new requirement, research the subject where necessary, identify an appropriate approach and independently deliver the task is therefore an important part of the role.---Working Arrangement**Location:** [Remote]**Employment Type:** [Full-time]**Working Hours:** [9:00 AM - 5:00 PM Mon - Fri]

About the RoleStar Knowledge is looking for enthusiastic and detail-oriented freshers to join our Marketing Support team. The ideal candidate will assist in lead generation, email marketing, LinkedIn outreach, and creative content development for marketing campaigns. This is an excellent opportunity for individuals looking to build a career in Email Marketing and business development.Key Responsibilities1. Lead Generation & OutreachIdentify and research potential leads using online tools, directories, and platforms.Execute outbound email marketing campaigns to nurture and engage prospects.Support LinkedIn marketing activities, including outreach, messaging, and profile optimization.2. Campaign Content CreationCreate visually appealing posts, banners, and creatives for email and LinkedIn campaigns using tools like Canva (or similar).Assist in developing marketing content such as emails, posts, and promotional materials.3. Marketing Operations SupportUpdate and maintain lead databases and track campaign performance.Collaborate with the sales and marketing teams to align strategies.Monitor engagement metrics and share campaign insights.4. Documentation & Process SupportPrepare reports, maintain documentation, and follow internal processes.Ensure accuracy and quality in all deliverables.Required SkillsStrong communication skills (written and verbal).Basic understanding of email marketing and LinkedIn outreach is an advantage.Ability to use Canva or similar design tools for creating marketing creatives.Good research skills and attention to detail.Eagerness to learn digital marketing tools and platforms (training will be provided).EligibilityAny graduate (MBA, BBA, BCom, BA, BCA, BE, or related fields).Fresher or up to 1 year of experience in marketing support / lead generation.Passion for Email marketing and creative content development.

We are looking for a dedicated Customer Care Associate to join our team in Mohali. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions through phone calls, emails, or chats promptly and courteously to provide assistance and resolve issues.- Provide Product Information: Educate customers about our products and services, ensuring they have all the necessary information to make informed decisions.- Resolve Complaints: Address customer concerns by identifying the problem and finding a suitable solution to enhance customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and feedback to help improve our services and identify trends.- Collaborate with Teams: Work with other departments to ensure seamless service delivery and to escalate issues that require further attention.Required Skills and Expectations:- Communication Skills: You should be able to communicate clearly and effectively with customers, both verbally and in writing.- Problem-Solving Ability: Strong analytical skills are needed to assess customer issues and find appropriate solutions quickly.- Team Player: Willingness to work collaboratively with colleagues to achieve common goals and improve service quality.- Adaptability: Ability to handle different customer personalities and adjust your approach as needed.- Basic Computer Skills: Familiarity with computer systems, including office software and customer relationship management (CRM) tools will be beneficial.We welcome candidates with 0 to 6 years of experience and who have completed at least their 12th grade. If you are passionate about helping others and have a customer-friendly attitude, we look forward to hearing from you.

We are looking for a dedicated Personal Assistant to support daily operations in Indira Nagar. This is a full-time position for a female candidate, suitable for those with 0 to 1 year of experience.Key Responsibilities:- Scheduling Meetings: Organize and manage appointments for the manager, ensuring efficient use of time and resources.- Communication Management: Act as the first point of contact by handling calls, emails, and messages, ensuring timely and professional responses.- Travel Arrangements: Plan and organize travel itineraries, including flights, accommodations, and transportation.- Document Preparation: Assist in preparing reports, presentations, and other documents, ensuring that they are accurate and well-organized.- Office Coordination: Help maintain office supplies and equipment, and coordinate with vendors and service providers as needed.- Confidentiality Maintenance: Handle sensitive information with discretion and ensure that all matters are kept confidential.Required Skills and Expectations:A successful candidate should have excellent organizational skills and a strong attention to detail. Good communication skills, both verbal and written, are essential, along with the ability to manage multiple tasks simultaneously. Proficiency in common office software, such as Microsoft Office, is required. A positive attitude, reliability, and the ability to work independently will be important traits. Strong problem-solving skills and a proactive approach to managing tasks are also preferred.

We are looking for a dedicated Personal Assistant to provide support to our team in Faridabad. This role is perfect for a proactive and organized individual who enjoys working in a fast-paced environment.Key Responsibilities:- Administrative Support: Assist with daily office tasks such as managing emails, scheduling appointments, and handling phone calls to ensure smooth operations.- Documentation: Prepare and maintain important documents, reports, and records to keep comprehensive files for easy access and reference.- Communication: Act as a point of contact for internal and external communications, ensuring messages are conveyed clearly and promptly.- Meeting Coordination: Assist in organizing meetings and preparing agendas to make sure all necessary information is available for effective discussions.- Task Management: Support team members in managing their deadlines and priorities, helping to keep projects on track.Required Skills and Expectations:The ideal candidate should have completed at least the 12th grade and possess strong organizational skills. Good communication skills are essential, as you will be interacting with various people. You should be proficient in using basic office software, such as word processors and spreadsheets. A proactive attitude is important, as is the ability to work independently. The role requires someone who is detail-oriented and capable of managing multiple tasks simultaneously. We are looking for a female candidate who is willing to work full-time from the office. Experience is not mandatory, but enthusiasm and a willingness to learn are highly valued.

We are looking for a dedicated Personal Assistant to support daily operations and ensure smooth business functions. The role requires a proactive approach and excellent organizational skills.Key Responsibilities:- Administrative Support: Assist with daily administrative tasks, such as managing schedules, arranging meetings, and preparing necessary documents to keep operations efficient.- Communication Management: Handle incoming and outgoing communications, responding to emails and phone calls professionally while providing clear information.- Document Preparation: Prepare reports, presentations, and correspondence as needed to assist in decision-making and maintain effective communication within the team.- Meeting Coordination: Schedule and organize meetings, ensuring all required materials are prepared and participants are informed in advance.- Task Prioritization: Manage and prioritize tasks effectively, ensuring deadlines are met and important meetings or projects are not overlooked.- Office Management: Assist in maintaining an organized workspace, managing office supplies, and ensuring a productive environment.To succeed in this role, candidates should have good communication and interpersonal skills, be detail-oriented, and possess strong time management abilities. The ideal candidate will be proactive, dependable, and able to work well under pressure. A basic understanding of office software and the ability to learn new tools quickly is preferred. A minimum education of 10th pass is required, and this position is open to females only. Prior experience is not necessary, making it a great opportunity for those starting their career.

We are looking for a Retail Sales Associate to join our team in Kolkata. This is a full-time position suitable for freshers who have completed at least 10th grade. You will play a vital role in creating a positive shopping experience for our customers.As a Retail Sales Associate, your key responsibilities will include:1. Customer Engagement: Assist customers by greeting them warmly and helping them find the products they need. Your friendly approach will help make customers feel valued.2. Product Knowledge: Learn about the products we sell so you can answer customer questions and provide recommendations. Being knowledgeable will help build trust and encourage sales.3. Store Presentation: Help keep the store organized, clean, and visually appealing. This includes arranging products neatly on shelves and ensuring promotional displays are well-stocked.4. Sales Transactions: Process customer purchases quickly and accurately using the cash register. You will handle cash and electronic payments confidently and follow store procedures.5. Team Collaboration: Work closely with your colleagues to reach sales targets and enhance the overall customer experience. Good communication will be key to ensuring a smooth operation.Required skills and expectations include a positive attitude, excellent communication skills, and a commitment to customer service. You should be willing to learn and adapt in a retail environment and be able to work effectively as part of a team. Reliability and a strong work ethic are essential for success in this role.

As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for passengers traveling through the airport. Your primary responsibilities will include:- Greeting Passengers: Welcoming travelers as they arrive and assisting them with any questions or concerns they may have, creating a positive first impression.- Check-in Assistance: Helping passengers check in by guiding them through the process and ensuring they have the necessary documents ready for verification.- Handling Baggage: Assisting passengers with their luggage, including tagging and directing them to the appropriate baggage claim areas.- Providing Information: Offering up-to-date information regarding flight schedules, boarding gates, and airport services to ensure passengers are well-informed.- Resolving Issues: Addressing any concerns or problems that arise during the travel experience, such as ticketing errors or flight delays, while maintaining a calm and professional demeanor.To succeed in this role, you should have excellent communication skills to interact effectively with passengers and team members. A friendly and approachable attitude is essential, as well as the ability to work under pressure in a fast-paced environment. Basic computer skills are necessary for managing check-in systems. Additionally, you should be punctual and reliable, as flights operate on strict schedules, and your presence is important for maintaining operational smoothness. Previous experience in customer service is a plus, but not mandatory.

As an Airport Information Desk Associate, you will be the first point of contact for travelers at the airport. Your role is vital in providing information, assistance, and ensuring a smooth experience for passengers.Key Responsibilities:- Provide Information: Greet passengers and answer their questions about flight timings, boarding gates, and airport services to help them navigate the airport easily.- Assist with Queries: Address concerns or special requests from passengers, guiding them to the right services or personnel for further assistance.- Manage Lost and Found: Help passengers report lost items and coordinate with the appropriate department for retrieval.- Promote Services: Inform travelers about available airport services, such as lounges, dining options, and transportation, to enhance their travel experience.- Maintain Desk Area: Keep the information desk organized and stocked with essential materials such as maps, brochures, and forms to ensure ready assistance.Required Skills and Expectations:- Good communication skills are essential to interact positively with a diverse range of travelers.- Strong customer service orientation must be maintained to ensure passengers feel valued and supported.- Basic computer skills are required for checking flight information and managing customer inquiries effectively.- A friendly and approachable attitude will help foster a welcoming environment for all passengers.- Being a team player is important, as collaboration with other airport staff is key to providing seamless service. This role is suitable for freshers, and no prior experience is required. A minimum education of 10th grade is needed to apply.

We are looking for an Airport Information Desk Associate to join our team in Khurda, India. This role is suitable for freshers who are eager to start their career in the aviation industry. You will help travelers by providing important information and assisting them with their inquiries.Key responsibilities include welcoming passengers and visitors to the airport. You will greet them with a friendly smile and ensure they feel comfortable and informed. Providing accurate information about flight schedules, terminal services, and amenities is essential. You will assist travelers in navigating the airport and direct them to various services like check-in counters, baggage claims, and lounges.Handling customer inquiries and complaints effectively is a crucial part of this job.