Customer Relationship Executive Graduate Experience Jobs in Nashik

Key ResponsibilitiesGuest RelationsWelcome guests warmly and ensure a positive first impression.Assist guests with inquiries, requests, and service-related concerns.Build and maintain strong relationships with guests to enhance their experience.Handle guest complaints professionally and ensure timely resolution.Conduct guest follow-ups to gather feedback and improve service quality.Maintain accurate guest records and preferences in the system.Front Office & CoordinationManage reception and visitor handling activities.Coordinate guest appointments, bookings, and reservations.Liaise with internal departments to ensure seamless guest services.Provide information regarding services, facilities, programs, and events.Ensure guests receive prompt and courteous assistance at all times.Administrative SupportPrepare guest reports, feedback records, and service documentation.Maintain databases, registers, and daily operational records.Assist in organizing events, meetings, and guest engagement activities.Support management with administrative and coordination tasks.

Job Title: Field Sales ExecutiveDepartment: Sales & Business DevelopmentLocation: NashikEmployment Type: Full-time________________________________________Job SummaryWe are looking for a motivated Field Sales Executive to generate new business, manage client relationships, and support revenue growth. The role involves field visits, client meetings, proposal follow-ups, and coordination with internal teams for service delivery.________________________________________Key Responsibilities Identify and visit potential clients such as schools, colleges, hospitals, offices, and government institutions Generate new business leads through field visits, references, and cold calling Explain company services (Security, Housekeeping, Catering, Manpower Services) to clients Arrange meetings with decision-makers and close sales deals Prepare and submit quotations, proposals, and follow-ups Coordinate with operations, HR, and accounts teams for smooth onboarding of clients Maintain daily visit reports (DVR) and sales MIS Achieve monthly and quarterly sales targets Collect market intelligence and competitor information Support documentation for tenders and service agreements (if required)________________________________________Required Skills & Competencies Strong communication and negotiation skills Ability to work independently in the field Basic understanding of B2B sales and service contracts Good interpersonal and relationship-building skills Knowledge of local market and institutions Basic computer skills (MS Excel, WhatsApp, Email)________________________________________Qualifications Graduate 23 years of field sales experience (Service industry preferred) Experience in institutional / corporate sales________________________________________Other Requirements Two-wheeler mandatory with valid driving license Willingness to travel locally on a daily basis________________________________________Compensation & Benefits Fixed salary + performance-based incentives Travel allowance / petrol reimbursement Mobile allowance Growth opportunities within the organization________________________________________Reporting ToSales Manager / Business Head

Welcome guests during check-in and giving a fond farewell to guest while checkout. Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile. Co-ordinate with housekeeping for clearing of rooms.

KEY RESPONSIBILITIESService through relationship management Establishing and strengthening relationship with the allocated customer base. Ensure retention of in his/her allocated Book of Relations (existing customer database). Act as single point of contact for customers for any customer query/complaint. Identify financial goals of customers and providing financial planning assistance. Competition Analysis for giving professional advice to customer Fix self appointments everyday from the given customer database as per the campaign Sales Focus on cross-sell & up-sell opportunity in allocated customers. Ensure successful completion of licensing as per MLI standards MEASURES OF SUCCESS TAT adherence for updating System - CRM Next Successful completion of cross-sell/ up-sell Business Goals month on month Collection of payment/premium from 91-180 days due policies Complaint Resolution /Customer satisfaction Achievement of Retention Targets. > 45 unique customer meetings in a month More than 90% attendance (of total working days) Successfully score >=80% in the Functional Trainings imparted

Candidate will be responsible for calling leads , Qualifying them and Forwarding them to Sales teamGood communication skills & Client handling skillsShould be Fluent in English, Hindi and MarathiShould have Basic Knowledge about Real estateShould Know the Localities in the CityAbility to handle stress and rejections Candidate must know how to use Excel

To maintain Good relations Customers & Follow up for business.

1. Area/ Lane /Geography Mapping:Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with the help of supervisor. Identify new sources in the allocated Area/ Geography and inform the progress to reporting manager during team huddle.2. Source Relationship Management:Responsible for managing the relationship with all sources assigned and identified by him in his geography/area.3. Maintain Reports:Responsible for maintaining reports related to sales and all his activities in the prescribed format. Should maintain diary on daily basis in the prescribed format of activities.4. Channel Partner Recruitment:Responsible for identifying the need for appointment of a channel partner5. Team Huddle:Responsible for attending team huddle on a daily basis as per the set process.6. Customer Relationship Management:Responsible for enhancing the customer experience by developing and maintaining relationship with customers.7. Completion of File:Responsible for submission of complete application form, documentations and informationShould be ready to work on fieldshould be having a bike and licenseGraduate mandateFreshers are welcome

Key ResponsibilitiesWelcome and assist customers in selecting products and services.Achieve individual and store sales targets.Maintain product displays and ensure merchandise is properly stocked.Handle billing, cash transactions, and POS operations.Monitor inventory levels and coordinate stock replenishment.Address customer inquiries, complaints, and service requests professionally.Ensure store cleanliness, visual merchandising, and overall presentation standards.Support promotional activities, offers, and in-store campaigns.Prepare daily sales reports and maintain transaction records.Follow company policies, operational procedures, and security guidelines.