Customer Service Manager Job Vacancies in Nashik

Job Title: Customer Care Manager (CCM) - AutomobileLocation: NashikExperience: 3-5 YearsIndustry: AutomobileJob Overview:We are looking for a dynamic and customer-focused Customer Care Manager (CCM) to oversee customer service operations in the automobile sector. The candidate will be responsible for enhancing customer satisfaction, managing service teams, and ensuring a seamless customer experience across all touchpoints.Key Responsibilities:Manage end-to-end customer service operations for sales and after-sales supportHandle customer complaints, escalations, and ensure timely resolutionDevelop and implement customer satisfaction strategies (CSI)Monitor service quality and ensure adherence to company standardsCoordinate with service, sales, and technical teams for issue resolutionMaintain customer feedback records and generate reportsConduct regular follow-ups with customers to improve retentionTrain and guide customer care executives and service advisorsEnsure achievement of customer satisfaction and retention targetsKey Skills Required:Strong customer handling and problem-solving skillsExcellent communication and interpersonal abilitiesKnowledge of automobile service processesLeadership and team management skillsCRM software knowledgeAbility to handle pressure and manage escalationsQualification:Graduate / MBA (Preferred)Automotive or Management background preferredExperience:5-10 years in customer service within the automobile industryExperience in dealership or service center preferred.

Job Summary:The Office Assistant provides administrative and clerical support to ensure smooth daily operations of the office. This role includes managing files, handling correspondence, assisting departments, and performing routine office tasks efficiently and accurately. The position requires strong organization, communication, and multitasking abilities.Key Responsibilities: Administrative SupportPerform general clerical duties such as filing, photocopying, scanning, and printing documents.Maintain and organize company records, files, and documents (both physical and digital).Assist in preparing reports, letters, and other office documents.Handle incoming and outgoing mail, emails, and courier services.Support management and other staff with daily administrative requirements. Coordination & SchedulingSchedule and coordinate meetings, appointments, and conference calls.Maintain calendars and assist in planning events or travel arrangements.Record meeting minutes and distribute them as required. Office OperationsMonitor and maintain office supplies and inventory.Ensure office equipment (printers, fax machines, etc.) is in working condition.Coordinate with housekeeping and maintenance teams for office cleanliness and functionality. Front Office & CommunicationAnswer phone calls, respond to inquiries, and direct calls to appropriate personnel.Welcome and assist visitors courteously and professionally.Maintain good communication between departments and external contacts. Support to ManagementAssist senior executives or managers in organizing documents, meetings, and communication.Prepare simple reports, spreadsheets, and presentations when required.Maintain confidentiality with sensitive company and employee information.Required Skills & Competencies:Excellent verbal and written communication skills.Strong organizational and time management skills.Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).Attention to detail and ability to multitask effectively.Professional behavior and customer service orientation.Dependability, integrity, and discretion in handling confidential information.Ability to work independently and as part of a team.Qualifications:Education: Minimum 10+2 or Graduate in any discipline.Experience: 02 years of experience in office administration or clerical work (freshers may apply).Technical Knowledge: Basic computer and email handling skills required.Work Environment:Office-based, typically standard working hours (may vary by organization).May involve occasional overtime or weekend work for special events or deadlines.

We have vacant of 27 Urgent vacancy for Flight Attendant at Aviation industry Jobs in Ahmedabad, Guwahati, Vijayawada, Goa, Hubli, Kannur, Nashik, Imphal, Amritsar, Chennai, for Freshers Educational Qualification : 12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Customer Service, Safety etc.

I. Position SummaryThe Front Office Executive is responsible for managing the reception area, handling all incoming and outgoing communications, and providing excellent customer service and administrative support. They are the professional face and voice of the company.II. Key ResponsibilitiesA. Guest and Visitor ManagementGreeting: Warmly greet and welcome all visitors, clients, and guests, directing them to the appropriate person or department.Check-in/Check-out (Hospitality): Process guest arrivals and departures, assign rooms, handle key management, and accurately settle guest folios and payments.Security: Maintain visitor logs, issue temporary access cards, and follow security protocols to ensure only authorized personnel enter the premises.Liaison: Act as a central communication point between guests/clients and internal staff.B. Communication and AdministrationCall Handling: Answer, screen, and forward all incoming phone calls professionally and efficiently, managing a high volume of internal and external communications.Mail & Correspondence: Receive, sort, and distribute daily mail, deliveries, and courier packages. Manage outgoing courier requests.Scheduling: Assist with scheduling appointments, meetings, and conference room bookings for staff and management.Filing & Documentation: Maintain organized physical and electronic filing systems for correspondence, invoices, and administrative documents.Office Supplies: Monitor and manage inventory of office supplies, initiating timely orders to ensure continuous availability.C. Office Upkeep and CoordinationAppearance: Ensure the reception area, common areas, and meeting rooms are tidy, presentable, and well-maintained at all times.Equipment: Monitor the functionality of office equipment (e.g., printers, copiers, phones) and coordinate maintenance or repairs as needed.Travel Coordination: Assist staff with basic travel arrangements, including booking flights, accommodation, and transportation, when required.

As an Air Ticketing Executive, your responsibilities will include coordinating with airlines to book and issue tickets for customers, managing reservations and ensuring accurate data entry of customer information. You will need to have excellent communication skills to interact with customers and airlines effectively. Your job will also require you to handle customer inquiries and complaints with a customer-centric approach, providing them with the necessary information and assistance. You must be able to work well under pressure and manage your time effectively to meet tight deadlines.