Customer Care Executive Job Vacancies in Nashik

We are looking for a Senior Customer Support Executive to join our team in Nashik. In this role, you will be responsible for providing high-quality customer support and ensuring customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chats by addressing customer questions and issues promptly to maintain high service standards.- Resolve Customer Issues: Investigate and troubleshoot customer problems, providing effective solutions while keeping the customer informed throughout the process.- Maintain Customer Records: Update and manage customer information in our systems accurately to ensure easy access to customer history and service requests.- Collaborate with Teams: Work closely with other departments, such as sales and technical support, to facilitate seamless service and resolve complex customer concerns quickly.- Training New Team Members: Assist in training and mentoring new staff, sharing knowledge and best practices to help them excel in their roles.Required Skills and Expectations:- You should have 2 to 3 years of experience in a customer support role, demonstrating your ability to handle customer interactions effectively.- Strong communication skills, both verbal and written, are essential for conveying information clearly and professionally to customers.- Problem-solving abilities are crucial, allowing you to assess situations, identify issues, and propose effective solutions.- Familiarity with customer support software and tools is important to efficiently manage customer inquiries and track service requests.- A positive attitude and patience are expected, as you will be dealing with diverse customer needs and challenges daily.

We are looking for a dedicated Customer Care Executive to join our team in Nashik. This role is perfect for fresh graduates or those who have recently completed their 12th grade and are eager to start their career in customer service. The position allows you to work from the comfort of your home.Key Responsibilities:1. Customer Interaction: Communicate with customers through phone, email, or chat to address their inquiries and provide support.2. Issue Resolution: Identify customer issues and work towards resolving them in a timely and effective manner, ensuring customer satisfaction.3. Product Knowledge: Familiarize yourself with our products and services to provide accurate information and recommendations to customers.4. Feedback Collection: Gather customer feedback and share it with the team to help improve our services and enhance the overall customer experience.5. Record Keeping: Maintain detailed records of customer interactions and transactions to facilitate follow-ups and ensure efficient service.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal. A friendly and patient attitude is essential, as you will be assisting customers with various concerns. Basic computer knowledge is required to navigate our systems and communicate effectively. A strong desire to learn and grow in the customer service field is also expected. Reliability and punctuality are crucial for maintaining the quality of service we provide to our customers. If you are enthusiastic and ready to help others, we encourage you to apply.

We are pleased to inform you that you have been shortlisted through our companys Recruitment Drive (Batch 2026) for the position of Tour Executive at Make My Bharat Yatra Pvt. Ltd.You may have already received a separate communication from our HR vendor team regarding this selection.Position: Tour Executive - (Work From Home)Key Responsibilities:1. Tour Packages Briefing: Provide complete information on destinations, itineraries, and pricing. Assist clients in selecting suitable packages based on their preferences and budget.2. Ticket Bookings: Manage flight, train, and bus bookings as per client requirements. Ensure timely and accurate ticket confirmations.3. Booking Confirmation: Coordinate with vendors and clients to confirm all travel arrangements. Share itineraries and accommodation details with clients.4. Booking Cancellations & Rescheduling: Handle cancellations, refunds, and reschedules as per company policy. Ensure smooth coordination with service providers and clients.5. Customer Support: Address customer queries via phone, email, or chat promptly and professionally. Resolve any issues related to bookings or travel arrangements.6. Documentation & Reporting: Maintain accurate records of all bookings and client communications. Prepare and submit regular reports on operations and customer feedback.Compensation & Benefits CTC: 35,000 - 40,000 (depending on qualifications and experience)Additional Benefits: Medical coverage, accommodation, and transportation facilities.Document Verification To proceed further, please submit the following documents for verification:10th Marksheet12th MarksheetDiploma / Bachelors / Masters Degree in Tourism (First Division, No Backlogs)PAN CardAadhaar CardRecent Passport-size PhotographCOVID-19 Vaccination CertificateAfter successful document verification and interview clearance, the company will issue the final offer letter.Contact DetailsHR Helpline: +91 8796122314Corporate Office: D-59, D-Block, Sector 63, Noida, Delhi NCR - 201301Official Email: hr@makemybharatyatra.comHelpline (Alternate): +91 120 422 3100Note: Make My Bharat Yatra Pvt. Ltd.does not charge any fees for recruitment or interviews.All official communications, including offer letters,will be sent only from the companys official email domain.If you receive any request for payment, please report it immediately tohr@makemybharatyatra.com or call +91 98719 80066.

We are looking for a dedicated Front Office Executive to join our team in Anandwalli. This part-time position is ideal for recent school graduates seeking to start their careers in a professional environment. Key Responsibilities:- Greeting Visitors: Welcome clients and guests courteously, creating a positive first impression of our organization.- Managing Phone Calls: Handle incoming and outgoing calls, directing them to the appropriate departments while maintaining a professional demeanor.- Scheduling Appointments: Assist in organizing and maintaining schedules for meetings and appointments, ensuring efficient use of time for the team.- Maintaining Office Supplies: Monitor and manage office supplies inventory, placing orders as necessary to keep operations running smoothly.- Assisting with Administrative Tasks: Provide general administrative support, which may include data entry, filing documents, and responding to emails.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for effective interaction with clients, visitors, and team members.- Organizational Skills: Ability to manage multiple tasks efficiently and prioritize work effectively in a busy office environment.- Technical Proficiency: Basic knowledge of computer applications such as MS Office (Word, Excel) is necessary for various tasks and documentation.- Professionalism: A friendly and professional attitude is crucial, as this role represents the face of the organization.- Team Player: Must be willing to collaborate with others and contribute positively to the office atmosphere. This position is an excellent opportunity for individuals seeking to develop their skills in a supportive professional setting.

Customer Service- End to end shipment management Act as SPOC for assigned customers. Manage end-to-end shipments: booking, documentation, customs, operations, and finance. Handle customer onboarding and share vessel schedules. Create/update estimates, orders, jobs, and rates in ERP (Buy/Sell, VAS). Coordinate booking requests, transportation, and container pickup updates. Ensure timely receipt of Shipping Instructions (SI) before cutoff. Manage pre- and post-shipment activities. Ensure timely invoicing and payment collection. Resolve invoice disputes. Handle nomination shipments (terms, MBL instructions, estimates).Primary activities related to CHB documentation part Collect/verify invoices, KYC, and certifications. Ensure customs registration for new shippers. Coordinate with CHA for checklists and approvals. Manage BL process: draft, approvals, LOI, SB no., LEO copies. Coordinate with customs, BL, and agencies for approvals and execution. Prepare and share daily shipment/container reports. Handle Form 13, examination reports, and stuffing proof (photos/videos) Manage document amendments/corrections across all stakeholders.Support Activities Promote and upsell Value-Added Services (VAS) to customers. Coordinate with Sales and Finance teams for customer-related queries. Support KYC updates with carriers in coordination with the Booking Team. Inform Documentation Team of last-minute container pickups. Perform any additional tasks as assigned based on business requirements.

- Develop and implement direct marketing strategies: The Sales Executive will be responsible for designing and executing direct marketing campaigns to generate leads and drive sales.- Provide expert sales consulting: The successful candidate will offer guidance and advice to customers on product selection, pricing, and promotions to maximize sales opportunities.- Handle customer inquiries and concerns: The Sales Executive will be the primary point of contact for customer interactions, addressing questions, resolving issues, and providing exceptional service.- Demonstrate excellent communication skills: Strong verbal and written communication skills are essential for effectively conveying product information, negotiating sales, and building relationships with customers.- Conduct B2C sales activities: The Sales Executive will focus on selling products directly to individual consumers, utilizing persuasive sales techniques and leveraging product knowledge to meet sales targets.Skills and Expectations:- 1-3 years of sales experience in a relevant field.- Proven expertise in direct marketing strategies and sales consulting.- Strong customer handling skills with a focus on providing exceptional service.- Excellent communication skills, both verbal and written.- Demonstrated success in B2C sales, with a track record of meeting or exceeding sales targets.

Lead Generation: Make outbound calls to potential clients (individuals, proprietorships, partnerships, companies) to promote business loans, home loans, and corporate funding.Sales Pitching: Explain loan products, interest rates (e.g., 16% reducing for unsecured loans), and eligibility criteria to drive conversions.Client Follow-Ups: Conduct follow-up calls to nurture leads, address queries, and guide clients through the loan application process.Information Collection: Gather key client details (e.g., turnover, existing loans, business needs) to qualify leads and update CRM.Target Achievement: Meet or exceed monthly lead generation and sales conversion targets.Market Awareness: Stay informed about banking/NBFC trends and competitor offerings to tailor pitches.Collaboration: Work with loan advisors and sales teams to ensure seamless client onboarding.

Note : Your age is must be 18+ & also have Pan Card & aadhar cardHiring for 10 Technical Support Executive Jobs Work from home Only for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School with Good knowledge in Technical Customer Support, Technical Services, Desktop Support, Customer Relationship etc.

Handling customers,Solving customers issue.

Retail Sales Executive

The Front Office Executive is the first point of contact for guests and visitors. They are responsible for welcoming guests, answering inquiries, and directing them to the appropriate personnel or department. Additionally, they handle phone calls and emails, manage the reception area, and perform administrative tasks as needed.

Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Airlines Executive,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:

Welcome guests during check-in and giving a fond farewell to guest while checkout. Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile. Co-ordinate with housekeeping for clearing of rooms.

Job Title: Lead Generation and Social Media SpecialistJob Summary:We are looking for a motivated and detail-oriented individual to join our team as a Lead Generation and Social Media Specialist. This role involves generating leads, managing data entry tasks, conducting cold calls, and handling social media accounts to support our business growth.Key Responsibilities:- Lead Generation: Research and identify potential leads through online and offline channels.- Data Entry: Accurately input and maintain lead and client information in our database.- Cold Calling: Reach out to potential clients via phone to introduce our products/services and generate interest.- Social Media Management: Create, schedule, and manage content across social media platforms to engage with our audience and promote our brand.- Reporting: Track and report on lead generation and social media performance metrics.Qualifications:- Strong communication and interpersonal skills.- Experience in lead generation and cold calling.- Proficient in data entry and data management tools.- Familiarity with social media platforms and content creation.- Ability to work independently and meet deadlines.Benefits:- Competitive salary.- Opportunities for growth and career development.- Flexible working hours.

Responsibilities:Prospecting and Lead Generation:Identify and research potential clients in target industries.Generate leads through various channels, including cold calling, email campaigns, and networking events.Client Engagement:Conduct in-depth needs analysis to understand clients' business processes and challenges.Present BPO solutions and services to clients, demonstrating a clear understanding of their requirements.Proposal Development:Collaborate with the solution and delivery teams to create customized proposals that address client needs.Prepare and present compelling proposals, emphasizing the value proposition of our BPO services.Negotiation and Closing:Lead negotiations with clients, addressing concerns and objections to secure successful deals.Close sales and achieve monthly/quarterly revenue targets.Relationship Management:Build and maintain strong, long-lasting client relationships.Serve as the main point of contact for clients, ensuring satisfaction and addressing any issues that may arise.Market Intelligence:Qualifications:Proven experience in BPO sales or a related field.Strong understanding of business processes and outsourcing solutions.Excellent communication and presentation skills.Ability to build and maintain client relationships.Goal-oriented with a track record of meeting or exceeding sales targets.Benefits:Competitive salary with commission structure.

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Cabin Crew SKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India

Job descriptionWhat youll doRole & responsibilitiesLanguage must know - , Hindi English Explain the product and service to the customerHandle customer queries and explain about the product and offer informationManage and resolve customer complaintsEnter new customer information into the system and update existing customer informationIdentify and escalate priority issuesFollow communication procedures, guidelines and document all call information according to standard operating procedures

Key ResponsibilitiesCustomer Assistance: Handle inbound and outbound calls, emails, live chats, or ticketing queries from customers in a professional and timely manner.Issue Resolution: Diagnose and troubleshoot customer issues, provide accurate product or service information, and offer practical solutions.Escalation Management: Coordinate with internal departments (technical support, sales, logistics, or quality assurance) to escalate complex issues and follow up until resolved.Ticket & Data Maintenance: Maintain detailed, up-to-date logs of customer interactions, feedback, and ticket statuses in the CRM or support system.Feedback Collection: Gather customer feedback and insights to share with operational teams for process and product improvement.Relationship Building: Build trust and strong relationships with customers through clear, empathetic, and effective communication.

Key ResponsibilitiesQuery Management: Responding to customer inquiries regarding product features, pricing, and availability in a timely manner.Complaint Resolution: Handling and resolving customer complaints by identifying the root cause and offering appropriate solutions or alternatives.Service Coordination: Collaborating with internal departments (Logistics, Technical Support, or Finance) to track orders or process refunds.Record Keeping: Maintaining detailed records of customer interactions, comments, and actions taken in a CRM (Customer Relationship Management) system.Feedback Collection: Proactively gathering customer feedback to help the product and marketing teams improve the overall user experience.Upselling/Cross-selling: Identifying opportunities to suggest related products or service upgrades that might benefit the customer (soft-selling).

FLUENT IN ENGLISH1-3 YRS EXP.SALARY 16-20 KCUSTOMER SUPPORT

Job Title: Lead Generation and Social Media SpecialistJob Summary:We are looking for a motivated and detail-oriented individual to join our team as a Lead Generation and Social Media Specialist. This role involves generating leads, managing data entry tasks, conducting cold calls, and handling social media accounts to support our business growth.Key Responsibilities:- Lead Generation: Research and identify potential leads through online and offline channels.- Data Entry: Accurately input and maintain lead and client information in our database.- Cold Calling: Reach out to potential clients via phone to introduce our products/services and generate interest.- Social Media Management: Create, schedule, and manage content across social media platforms to engage with our audience and promote our brand.- Reporting: Track and report on lead generation and social media performance metrics.Qualifications:- Strong communication and interpersonal skills.- Experience in lead generation and cold calling.- Proficient in data entry and data management tools.- Familiarity with social media platforms and content creation.- Ability to work independently and meet deadlines.Benefits:- Competitive salary.- Opportunities for growth and career development.- Flexible working hours.

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air HostessSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Ground StaffSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India

we are looking for Customer Care Executive. customer care, Relations, communications leadership

Respond promptly and professionally to incoming customer inquiries by email Maintain an updated knowledge of the organization's products, services, and customer servicepolicies. Document customer interactions when necessary, compiling documents and forwardinginformation to interested parties. Explain simply and clearly in response to customer questions and check for customerunderstanding and acceptance. Recommend new products or services or make suggestions for improvements by identifyingrelevant features and benefits. Assist clients by demonstrating the use of goods and programs and answering any questions theymay have. Participate in training opportunities provided by the organization.

Hiring for Female Telecaller in Front Office freshers to 2 yrs Experience with good communication skill

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India