Customer Care Executive Job Vacancies in Nashik

Job Summary:The Office Assistant provides administrative and clerical support to ensure smooth daily operations of the office. This role includes managing files, handling correspondence, assisting departments, and performing routine office tasks efficiently and accurately. The position requires strong organization, communication, and multitasking abilities.Key Responsibilities: Administrative SupportPerform general clerical duties such as filing, photocopying, scanning, and printing documents.Maintain and organize company records, files, and documents (both physical and digital).Assist in preparing reports, letters, and other office documents.Handle incoming and outgoing mail, emails, and courier services.Support management and other staff with daily administrative requirements. Coordination & SchedulingSchedule and coordinate meetings, appointments, and conference calls.Maintain calendars and assist in planning events or travel arrangements.Record meeting minutes and distribute them as required. Office OperationsMonitor and maintain office supplies and inventory.Ensure office equipment (printers, fax machines, etc.) is in working condition.Coordinate with housekeeping and maintenance teams for office cleanliness and functionality. Front Office & CommunicationAnswer phone calls, respond to inquiries, and direct calls to appropriate personnel.Welcome and assist visitors courteously and professionally.Maintain good communication between departments and external contacts. Support to ManagementAssist senior executives or managers in organizing documents, meetings, and communication.Prepare simple reports, spreadsheets, and presentations when required.Maintain confidentiality with sensitive company and employee information.Required Skills & Competencies:Excellent verbal and written communication skills.Strong organizational and time management skills.Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).Attention to detail and ability to multitask effectively.Professional behavior and customer service orientation.Dependability, integrity, and discretion in handling confidential information.Ability to work independently and as part of a team.Qualifications:Education: Minimum 10+2 or Graduate in any discipline.Experience: 02 years of experience in office administration or clerical work (freshers may apply).Technical Knowledge: Basic computer and email handling skills required.Work Environment:Office-based, typically standard working hours (may vary by organization).May involve occasional overtime or weekend work for special events or deadlines.

As an Air Ticketing Executive, your responsibilities will include coordinating with airlines to book and issue tickets for customers, managing reservations and ensuring accurate data entry of customer information. You will need to have excellent communication skills to interact with customers and airlines effectively. Your job will also require you to handle customer inquiries and complaints with a customer-centric approach, providing them with the necessary information and assistance. You must be able to work well under pressure and manage your time effectively to meet tight deadlines.

We look for candidates with at least 2 years of Tele-sales experience and a track record of successful sales. While we prefer B2B sales experience in the domestic market, outstanding candidates from B2C will also be considered.Excellent sales tactics and communication skills.Fluent in both English and Hindi.Age limit: up to 30 years.Salary and Benefits:Monthly Starting Salary In Hand: Rs. 22,000.Salary Increment every 6 months for sales performers.Additional 10% increment on 'Basic+DA' part of salary on every year's competition.Lucrative, Spot Daily Incentives, Weekly Incentives and Incentive Holidays offered.Working Days & Timings:Monday to Saturdays are working days.All Sundays are off.Every 2nd Saturday of the month is officially an off day.Working Timings: 9.45am to 6.30pm (including a 1-hour lunch break between 1 pm to 2 pm).Location - Ghatkopar (W), Mumbai .

Key Responsibilities Query Management & ResolutionInbound Support: Answer incoming calls, emails, or chat messages regarding product features, pricing, or order status.Troubleshooting: Provide basic technical assistance (e.g., helping a customer calibrate a metal detector or navigate an app).Complaint Handling: Listen to customer grievances, remain calm, and provide a solution within the companys service-level agreement (SLA). Documentation & FeedbackTicket Management: Record every interaction in a CRM or helpdesk software to ensure traceability.Escalation: Identify complex issues that require the Junior Design Engineer or Accountant and transfer the case to the right department.Feedback Loop: Compile common customer complaints and report them to the Marketing Executive to help improve products or services. Relationship BuildingProactive Outreach: Call existing customers to ensure they are satisfied with their recent purchase.Retention: Identify customers who are unhappy and offer solutions to prevent them from leaving (churn).

I. Position SummaryThe Front Office Executive is responsible for managing the reception area, handling all incoming and outgoing communications, and providing excellent customer service and administrative support. They are the professional face and voice of the company.II. Key ResponsibilitiesA. Guest and Visitor ManagementGreeting: Warmly greet and welcome all visitors, clients, and guests, directing them to the appropriate person or department.Check-in/Check-out (Hospitality): Process guest arrivals and departures, assign rooms, handle key management, and accurately settle guest folios and payments.Security: Maintain visitor logs, issue temporary access cards, and follow security protocols to ensure only authorized personnel enter the premises.Liaison: Act as a central communication point between guests/clients and internal staff.B. Communication and AdministrationCall Handling: Answer, screen, and forward all incoming phone calls professionally and efficiently, managing a high volume of internal and external communications.Mail & Correspondence: Receive, sort, and distribute daily mail, deliveries, and courier packages. Manage outgoing courier requests.Scheduling: Assist with scheduling appointments, meetings, and conference room bookings for staff and management.Filing & Documentation: Maintain organized physical and electronic filing systems for correspondence, invoices, and administrative documents.Office Supplies: Monitor and manage inventory of office supplies, initiating timely orders to ensure continuous availability.C. Office Upkeep and CoordinationAppearance: Ensure the reception area, common areas, and meeting rooms are tidy, presentable, and well-maintained at all times.Equipment: Monitor the functionality of office equipment (e.g., printers, copiers, phones) and coordinate maintenance or repairs as needed.Travel Coordination: Assist staff with basic travel arrangements, including booking flights, accommodation, and transportation, when required.

Job Openings for 200 Ticketing Checking Staff Jobs for Freshers in Ahmedabad, Nashik, Hubli, Mangalore, Madurai, Bangalore, Kolkata, Srinagar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, BAMS, Bachelor of Hotel Management with Good knowledge in Ticket Booking, Ticket Support Executive, Ticket Checking Staff, Airport Executive, Airline Customer Service, Aviation Security etc.