Array ( [0] => customer-care [1] => nashik ) Customer Care Jobs in Nashik,Customer Service Job Vacancies in Nashik Maharashtra
76

Customer Care Job Vacancies in Nashik

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  • 2 - 4 yrs
  • 3.8 Lac/Yr
  • Nashik
Customer Service Software Communication Skills
Job Title: Customer Care Manager (CCM) - AutomobileLocation: NashikExperience: 3-5 YearsIndustry: AutomobileJob Overview:We are looking for a dynamic and customer-focused Customer Care Manager (CCM) to oversee customer service operations in the automobile sector. The candidate will be responsible for enhancing customer satisfaction, managing service teams, and ensuring a seamless customer experience across all touchpoints.Key Responsibilities:Manage end-to-end customer service operations for sales and after-sales supportHandle customer complaints, escalations, and ensure timely resolutionDevelop and implement customer satisfaction strategies (CSI)Monitor service quality and ensure adherence to company standardsCoordinate with service, sales, and technical teams for issue resolutionMaintain customer feedback records and generate reportsConduct regular follow-ups with customers to improve retentionTrain and guide customer care executives and service advisorsEnsure achievement of customer satisfaction and retention targetsKey Skills Required:Strong customer handling and problem-solving skillsExcellent communication and interpersonal abilitiesKnowledge of automobile service processesLeadership and team management skillsCRM software knowledgeAbility to handle pressure and manage escalationsQualification:Graduate / MBA (Preferred)Automotive or Management background preferredExperience:5-10 years in customer service within the automobile industryExperience in dealership or service center preferred.
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Customer Service Executive (Fresher)

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Nashik
Customer Care Executive Customer Care Customer Support Executive Customer Service Executive Senior Customer Care Executive
Key ResponsibilitiesQuery Management: Responding to customer inquiries regarding product features, pricing, and availability in a timely manner.Complaint Resolution: Handling and resolving customer complaints by identifying the root cause and offering appropriate solutions or alternatives.Service Coordination: Collaborating with internal departments (Logistics, Technical Support, or Finance) to track orders or process refunds.Record Keeping: Maintaining detailed records of customer interactions, comments, and actions taken in a CRM (Customer Relationship Management) system.Feedback Collection: Proactively gathering customer feedback to help the product and marketing teams improve the overall user experience.Upselling/Cross-selling: Identifying opportunities to suggest related products or service upgrades that might benefit the customer (soft-selling).
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Customer Service Executive Freight Forwarding

Intercont Freight Liners Private Limited

  • 2 - 3 yrs
  • 3.0 Lac/Yr
  • Nashik
Customer Support Freight Forwarding
Customer Service- End to end shipment management Act as SPOC for assigned customers. Manage end-to-end shipments: booking, documentation, customs, operations, and finance. Handle customer onboarding and share vessel schedules. Create/update estimates, orders, jobs, and rates in ERP (Buy/Sell, VAS). Coordinate booking requests, transportation, and container pickup updates. Ensure timely receipt of Shipping Instructions (SI) before cutoff. Manage pre- and post-shipment activities. Ensure timely invoicing and payment collection. Resolve invoice disputes. Handle nomination shipments (terms, MBL instructions, estimates).Primary activities related to CHB documentation part Collect/verify invoices, KYC, and certifications. Ensure customs registration for new shippers. Coordinate with CHA for checklists and approvals. Manage BL process: draft, approvals, LOI, SB no., LEO copies. Coordinate with customs, BL, and agencies for approvals and execution. Prepare and share daily shipment/container reports. Handle Form 13, examination reports, and stuffing proof (photos/videos) Manage document amendments/corrections across all stakeholders.Support Activities Promote and upsell Value-Added Services (VAS) to customers. Coordinate with Sales and Finance teams for customer-related queries. Support KYC updates with carriers in coordination with the Booking Team. Inform Documentation Team of last-minute container pickups. Perform any additional tasks as assigned based on business requirements.
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Product Support Engineer (Freshers) Nashik

Auto Mart The Indian Automobile Cart

  • 0 - 2 yrs
  • Nashik
Documentation Skills Product Knowledge Product Updates Customer Support
Job Description:Auto-Mart is hiring a Product Catalogue Engineer to manage automobile product listings for our e-commerce platform. The role involves creating and maintaining product catalogues, uploading products to the website, and coordinating with local automobile product suppliers.Key Responsibilities:Create and manage automobile product cataloguesUpload product details, images, and specifications on the websiteEnsure accuracy of product data and categoriesCommunicate and visit local automobile product suppliersDesign basic product visuals using CanvaRequired Skills & Knowledge:Knowledge of automobile products and their applicationsBasic computer skills (MS Word, Excel, PowerPoint)Canva knowledge for basic designsGood communication skillsUnderstanding of e-commerce product uploads is a plusQualification:Diploma / Degree in Automobile, Mechanical, or related field preferredFreshers with automobile knowledge can also apply
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  • 1 - 2 yrs
  • Uttara Nagar Nashik
Customer Care Coordination Skills MS Office Word Basic Computer Skills Backend Process
- Key Responsibilities:1. Data Entry: Responsible for accurately entering data into the system.2. Documentation: Maintaining and organizing physical and digital records for easy access.3. Email Correspondence: Handling email communication with clients and team members professionally.4. Report Generation: Generating reports based on collected data for analysis and decision-making.5. Filing: Organizing and managing files, documents, and records in a systematic manner.- Required Skills and Expectations:1. Proficient in MS Office: Should have good working knowledge of MS Word, Excel, and Outlook for daily tasks.2. Attention to Detail: Ability to focus on accuracy and precision in data entry and documentation.3. Organizational Skills: Must be able to organize tasks, documents, and time effectively.4. Communication Skills: Good written and verbal communication skills for email correspondences.5. Time Management: Ability to prioritize tasks and manage time efficiently in a fast-paced work environment.6. Team Player: Willingness to collaborate with team members and contribute to the overall success of the back-office operations.
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  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Mumbai Naka Nashik
Customer Support International Call Center International Voice Process Inbound Process Voice Process Customer Service Customer Care
Were Hiring Customer Sales Associates Join our team for the US International Inbound Voice Process. Perks & Benefits: Attractive incentives & performance bonuses Professional & supportive environment Clear career growth opportunities Interested candidates can WhatsApp their resume on Contact No.:Seema Barve #9960517117 OR Email @ seema@omizsolutions.com Share it to inspire other MOVERS to push through Job Location: Nashik : Omiz Solutions PVT LTD, E-601 Business Plus, next to Sai Square, Near Mumbai Naka, Nashik -422001, Maharashtra.Lets get you hired soon! Lets build the future working with leaders
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  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Mumbai Naka Nashik
Customer Sales Handling Customers Customer Care Inbound Voice Process BPO Call Center
ARE YOU LOOKING FOR A JOB? Were Hiring Customer Sales Associates Join our team for the US International Inbound Voice Process. Perks & Benefits: Attractive incentives & performance bonuses Professional & supportive environment Clear career growth opportunitiesWhat we are looking for :Excellent knowledge of US Inbound salesProficient in basic computer knowledgeStrong communication skills Problem solver with team management skills Contact: Seema Barve 8983419990
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Walk-ins Interview For Sales Executive

Automotive Manufacturers Pvt. Ltd

  • 1 - 3 yrs
  • 2.3 Lac/Yr
  • Nashik
Direct Marketing Sales Consulting Customer Handling Communication Skills B2c Sales
- Develop and implement direct marketing strategies: The Sales Executive will be responsible for designing and executing direct marketing campaigns to generate leads and drive sales.- Provide expert sales consulting: The successful candidate will offer guidance and advice to customers on product selection, pricing, and promotions to maximize sales opportunities.- Handle customer inquiries and concerns: The Sales Executive will be the primary point of contact for customer interactions, addressing questions, resolving issues, and providing exceptional service.- Demonstrate excellent communication skills: Strong verbal and written communication skills are essential for effectively conveying product information, negotiating sales, and building relationships with customers.- Conduct B2C sales activities: The Sales Executive will focus on selling products directly to individual consumers, utilizing persuasive sales techniques and leveraging product knowledge to meet sales targets.Skills and Expectations:- 1-3 years of sales experience in a relevant field.- Proven expertise in direct marketing strategies and sales consulting.- Strong customer handling skills with a focus on providing exceptional service.- Excellent communication skills, both verbal and written.- Demonstrated success in B2C sales, with a track record of meeting or exceeding sales targets.
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Documentation Record Keeping Data Entry Clerical Support Scheduling Manpower Handling Front Desk Support Front Desk Officer Inventory Management Email Support Executive Communication Database Management System Organizational Skills Time Management Teamwork Customer Service Orientation Adaptability Confidentiality
Job Summary:The Office Assistant provides administrative and clerical support to ensure smooth daily operations of the office. This role includes managing files, handling correspondence, assisting departments, and performing routine office tasks efficiently and accurately. The position requires strong organization, communication, and multitasking abilities.Key Responsibilities: Administrative SupportPerform general clerical duties such as filing, photocopying, scanning, and printing documents.Maintain and organize company records, files, and documents (both physical and digital).Assist in preparing reports, letters, and other office documents.Handle incoming and outgoing mail, emails, and courier services.Support management and other staff with daily administrative requirements. Coordination & SchedulingSchedule and coordinate meetings, appointments, and conference calls.Maintain calendars and assist in planning events or travel arrangements.Record meeting minutes and distribute them as required. Office OperationsMonitor and maintain office supplies and inventory.Ensure office equipment (printers, fax machines, etc.) is in working condition.Coordinate with housekeeping and maintenance teams for office cleanliness and functionality. Front Office & CommunicationAnswer phone calls, respond to inquiries, and direct calls to appropriate personnel.Welcome and assist visitors courteously and professionally.Maintain good communication between departments and external contacts. Support to ManagementAssist senior executives or managers in organizing documents, meetings, and communication.Prepare simple reports, spreadsheets, and presentations when required.Maintain confidentiality with sensitive company and employee information.Required Skills & Competencies:Excellent verbal and written communication skills.Strong organizational and time management skills.Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).Attention to detail and ability to multitask effectively.Professional behavior and customer service orientation.Dependability, integrity, and discretion in handling confidential information.Ability to work independently and as part of a team.Qualifications:Education: Minimum 10+2 or Graduate in any discipline.Experience: 02 years of experience in office administration or clerical work (freshers may apply).Technical Knowledge: Basic computer and email handling skills required.Work Environment:Office-based, typically standard working hours (may vary by organization).May involve occasional overtime or weekend work for special events or deadlines.
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Customer Relationship Airline Operations Personality Development Airline Customer Service Aviation Passenger Service Communication Skills Good Communication Skills
Airline Ground Staff are responsible for ensuring the smooth operation of airport services to enhance passenger experience. The primary responsibilities of Airline Ground Staff include assisting passengers during check-in, boarding, and disembarkation; handling luggage and cargo; coordinating with other airport staff to ensure efficient operations; and providing excellent customer service at all times.Key skills required for Airline Ground Staff include:1. Customer Relationship: Building and maintaining positive relationships with passengers to ensure a pleasant travel experience.
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Travel Requirement Negotiation Skills Customer Relationship English Speaking Air Ticketing Holiday Packages Hotel Booking Escort Activities Travel Sales Tours Travel Outbound Calling Desktop Support Internal Communication
We are looking for a Customer Care Representative to join our team and provide excellent service to our clients. The ideal candidate will have a passion for travel and experience in the hospitality industry. Responsibilities:- Assist customers with booking air tickets, holiday packages, and hotel accommodations- Provide information about travel destinations, activities, and tours- Handle outbound calling to promote our services and specials- Assist with desktop support and internal communication within the company- Build and maintain strong customer relationships
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Customer Service Safety & Security Emergency Response Crisis Management Security Awareness Passenger Screening Handling Complaints Communication & Interpersonal Diplomacy Teamwork & Coordination Positive Attitude Professional Appearance Hospitality Adaptability
We have vacant of 27 Urgent vacancy for Flight Attendant at Aviation industry Jobs in Ahmedabad, Guwahati, Vijayawada, Goa, Hubli, Kannur, Nashik, Imphal, Amritsar, Chennai, for Freshers Educational Qualification : 12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Customer Service, Safety etc.
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Illustrator Adobe Illustrator Apparel Merchandising Fashion Illustration Unique Design Photoshop Draping Fashion Designing Cloth Design Customer Handling Coraldraw Illumination
Job Openings for 30 Fashion Designer Jobs for Freshers in Vijayawada, Ranchi, Visakhapatnam, Nashik, Raipur, Chhattisgarh, Rajkot, having Educational qualification of : Other Bachelor Degree, Post Graduate Diploma with Good knowledge in Illustrator, Adobe Illustrator, Apparel Merchandising, Fashion Illustration, Unique Design, Photoshop, Draping, Fashion Designing, Cloth Design, Customer Handling, Coraldraw, Illumination etc.
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Freshers For BPO Telecaller - Nashik

Arshfin technology pvt ltd

  • 0 - 1 yrs
  • Female
  • Nashik
Domestic BPO Customer Support Voice Process BPO Sales
Need professional candidates
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Technical Services Desktop Support Customer Relationship Customer Care Customer Support
Note : Your age is must be 18+ & also have Pan Card & aadhar cardHiring for 10 Technical Support Executive Jobs Work from home Only for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School with Good knowledge in Technical Customer Support, Technical Services, Desktop Support, Customer Relationship etc.
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Hiring For Sales Executive

MTS Easy Fin Solutions Pvt Ltd

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • College Road Nashik
Customer Relationship Outbound Calling Customer Service Outbound Sales Customer Calling Lead Generation MS Excel Cold Calling
Lead Generation: Make outbound calls to potential clients (individuals, proprietorships, partnerships, companies) to promote business loans, home loans, and corporate funding.Sales Pitching: Explain loan products, interest rates (e.g., 16% reducing for unsecured loans), and eligibility criteria to drive conversions.Client Follow-Ups: Conduct follow-up calls to nurture leads, address queries, and guide clients through the loan application process.Information Collection: Gather key client details (e.g., turnover, existing loans, business needs) to qualify leads and update CRM.Target Achievement: Meet or exceed monthly lead generation and sales conversion targets.Market Awareness: Stay informed about banking/NBFC trends and competitor offerings to tailor pitches.Collaboration: Work with loan advisors and sales teams to ensure seamless client onboarding.
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Communication Management Skills Customer Support Internet
This is a job that related to Technical Support Specialist. And also able to medium level communication skills & this is work from home and also that we provide the laptop , prepaid bills , insurance , with joining bonus
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Good Communication Skills Utomer Customer Relationship Grooming
Industry : Hotel / Restaurant / HospitalityKey Skills : Aircraft Maintenance, Airline Operations, Airport Operation, Aviation, Aviation Security, Hospitality, Cabin Crew Activities, Ground Staff Activities, Interpersonal Skills, Ground Handling, Air Traffic Control,Industry : Hotel / Restaurant / HospitalityFunction : Hotel / Restaurants / Travel / AirlinesPositions : 45Experience : 0 - 1 Yrs.Salary : INR 325000 - 425000Location(s) of Job : Guwahati, Chandigarh, Bhopal, Indore, Jabalpur, Amritsar, Coimbatore, Agra, Ghaziabad, DehradunQualification : Higher Secondary Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.Com, B.ScGender Preference : AllHiring For : Own CompanySeeker will respond you at :DESCRIPTIONDear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Customer Service AssociateResponsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:Mail us at - [Confidential Information]Contact; 9570272901
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Opening For Purchase Engineer - Manufacturing

Reliable Job Placement & Consultancy Services

  • 3 - 5 yrs
  • 5.0 Lac/Yr
  • Nashik
Knowledge Of Handling Data Entry and Reporting Material Inward and Outward Material Planning AS Per Customer Schedule Sales Order – Material Procurement Preparation Of Invoice and Purchase Order Inventory Management For Finish Goods
Hiring for 01 Purchase Engineer - Manufacturing Job in Nashik, with minimum 3 Years Experience,Required Educational Qualification is : Professional Degree with Good knowledge in knowledge of handling data entry and reporting, material inward and outward, material planning as per customer schedule / sales order material procurement, preparation of invoice and purchase order, inventory management for finish goods, etc etc.
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Opening For Customer Care Executive

Global Placement & Career Guidance Center Nashik

  • 2 - 3 yrs
  • 2.5 Lac/Yr
  • Nashik
Good Cmmunication Skill Basic Computer Skills MS Office
Handling customers,Solving customers issue.
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Communication Skills Customer Support Problem Solving Teamwork Cultural Sensitivity Professionalism Safety and Security Protocol Language Proficiency
Air Hostesses are responsible for ensuring the safety and comfort of passengers on board flights. Their main duties include:- Greeting passengers and directing them to their seats- Ensuring passengers are seated safely and securely- Providing safety demonstrations and instructions- Serving meals and beverages to passengers- Assisting passengers with special needs or requests- Maintaining cleanliness and order in the cabin- Handling any in-flight emergencies or issues that may arise
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Communication Customer Service Pressure Handling Time Management Airline Policies Data Entry and Accuracy Ticketing and Reservation Management Computer Literacy Customer-centric Approach
As an Air Ticketing Executive, your responsibilities will include coordinating with airlines to book and issue tickets for customers, managing reservations and ensuring accurate data entry of customer information. You will need to have excellent communication skills to interact with customers and airlines effectively. Your job will also require you to handle customer inquiries and complaints with a customer-centric approach, providing them with the necessary information and assistance. You must be able to work well under pressure and manage your time effectively to meet tight deadlines.
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Ticket Booking Ticket Support Executive Ticket Checking Staff Airport Executive Airline Customer Service Aviation Security
Job Openings for 200 Ticketing Checking Staff Jobs for Freshers in Ahmedabad, Nashik, Hubli, Mangalore, Madurai, Bangalore, Kolkata, Srinagar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, BAMS, Bachelor of Hotel Management with Good knowledge in Ticket Booking, Ticket Support Executive, Ticket Checking Staff, Airport Executive, Airline Customer Service, Aviation Security etc.
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Tele Sales Tele Marketing BPO Calling Customer Support
BPO Telecaller
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Nashik
Customer Care Executive Customer Care Customer Support Executive Senior Customer Care Executive Customer Support
Key Responsibilities Query Management & ResolutionInbound Support: Answer incoming calls, emails, or chat messages regarding product features, pricing, or order status.Troubleshooting: Provide basic technical assistance (e.g., helping a customer calibrate a metal detector or navigate an app).Complaint Handling: Listen to customer grievances, remain calm, and provide a solution within the companys service-level agreement (SLA). Documentation & FeedbackTicket Management: Record every interaction in a CRM or helpdesk software to ensure traceability.Escalation: Identify complex issues that require the Junior Design Engineer or Accountant and transfer the case to the right department.Feedback Loop: Compile common customer complaints and report them to the Marketing Executive to help improve products or services. Relationship BuildingProactive Outreach: Call existing customers to ensure they are satisfied with their recent purchase.Retention: Identify customers who are unhappy and offer solutions to prevent them from leaving (churn).
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Hiring Store Manager For Nashik

Impact HR & KM Solutions

  • 2 - 8 yrs
  • 4.5 Lac/Yr
  • Nashik
Store Handling Store Operation Warehousing Customer Handling Inventory Planning Branch Administration Retail Store Operations Leadership Skills Stock Taking Warehouse Operations Store Operations Inventory Invoice Processing Stock Maintenance Basic Computer Skills
Key Responsibilities Inventory & Material ManagementStock Control: Maintain optimal inventory levels using FIFO (First-In, First-Out) or LIFO methods to prevent stockouts or material expiration.Goods Receipt (GRN): Inspect incoming raw materials against Purchase Orders (PO), verify quality, and prepare Goods Received Notes.Material Issuance: Issue raw materials or components to the production floor based on the Bill of Materials (BOM) and internal indents.Audits: Conduct regular physical stock verification (cycle counting) and reconcile discrepancies between physical stock and ERP data. Operational Efficiency & SafetyWarehouse Layout: Optimize storage space to ensure easy accessibility and efficient movement of heavy industrial goods.Documentation: Maintain meticulous records, including Bin Cards, Stock Registers, Gate Passes, and Material Return Notes.Safety & Compliance: Ensure the warehouse follows safety protocols (e.g., proper stacking, fire safety) and labor laws. Implement 5S methodology for a clean and organized workspace. Team & Vendor CoordinationManpower Supervision: Lead a team of store assistants, loaders, and forklift operators, managing their shifts and productivity.Procurement Liaison: Coordinate with the Purchase department to highlight shortages and follow up on pending deliveries.Vendor Management: Verify vendor invoices and coordinate with the Accounts Executive for payment processing.
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  • 2 - 5 yrs
  • 3.0 Lac/Yr
  • Nashik
Project Management Quality Assurance Software Development Team Collaboration Project Coordination Technical Support Data Analysis Documentation Risk Management Time Management Customer Service Reporting Problem Solving Troubleshooting Resource Planning Process Improvement Technical Skills Analytical Skills Project Planning
Key ResponsibilitiesTechnical Design & Drafting: Using CAD software to create layouts for Medical Gas Pipeline Systems (MGPS), nurse call systems, or ambulance interior configurations.Site Supervision: Managing on-site installation teams (technicians, welders, and fitters) to ensure work meets ISO and AIS-125 safety standards.Project Scheduling: Developing timelines (Gantt charts) to ensure hospital wings or ambulance fleets are delivered on time.Quality Control & Testing: Conducting pressure tests on gas lines and load-testing stretchers/cots before handover to the client.Procurement Coordination: Working with the supply chain to ensure specialized medical-grade materials (like degreased copper pipes or reinforced alloys) are available on-site.Regulatory Compliance: Ensuring every aspect of the project adheres to healthcare building codes and medical device regulations.
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Customer Care Executive

Global Placement & Career Guidance Center Nashik

Good Personality Good Communication Development Leader Walk in
we are looking for Customer Care Executive. customer care, Relations, communications leadership
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Executive Customer Service

Global Placement & Career Guidance Center Nashik

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Nashik
Good English Communication Computer Skills Good Personality Customer Service Executive Walk in
Respond promptly and professionally to incoming customer inquiries by email Maintain an updated knowledge of the organization's products, services, and customer servicepolicies. Document customer interactions when necessary, compiling documents and forwardinginformation to interested parties. Explain simply and clearly in response to customer questions and check for customerunderstanding and acceptance. Recommend new products or services or make suggestions for improvements by identifyingrelevant features and benefits. Assist clients by demonstrating the use of goods and programs and answering any questions theymay have. Participate in training opportunities provided by the organization.
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Customer Retention Executive

Global Placement & Career Guidance Center Nashik

  • 3 - 8 yrs
  • 4.0 Lac/Yr
  • Nashik
Good Personality Good Communication Customer Retention Executive Customer Care Customer Relationship Customer Support Client Relationship Customer Service Walk in
To maintain Good relations Customers & Follow up for business.
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Written Communication Interpersonal Skills Multitasking Time Management Customer Handling Document Management Call Coordinator Administration Adaptability Organizational Skills Problem Solving Customer Focus Data Entry
Job Summary:The Office Assistant cum Telecaller is responsible for handling administrative and clerical tasks in the office while managing inbound and outbound calls to clients and customers. This dual role ensures smooth office operations, effective communication, and customer satisfaction through efficient coordination and professional interaction.Key Responsibilities: Office Administration DutiesMaintain office files, records, and documents systematically (physical & digital).Handle incoming and outgoing correspondence, emails, and phone calls.Assist in preparing reports, invoices, letters, and presentations.Manage attendance registers, visitor logs, and office supplies.Support HR, accounts, and admin departments in daily operations.Coordinate meetings, appointments, and travel arrangements.Maintain inventory and oversee procurement of office materials.Handle couriers, photocopying, scanning, and documentation work.Ensure office cleanliness, organization, and smooth workflow. Telecalling & Customer Service DutiesMake outbound calls to customers or leads for promotion, follow-ups, or feedback.Handle inbound calls professionally, providing information and resolving queries.Maintain call records, customer databases, and lead tracking sheets.Follow up on inquiries, quotations, and payments when required.Explain company products or services clearly to prospective clients.Generate leads and assist the sales or marketing team in achieving targets.Handle customer complaints with patience and professionalism.Maintain daily call logs and reporting to management.Required Skills & Competencies:Excellent verbal and written communication skills.Strong interpersonal and customer-handling skills.Good telephone etiquette and a polite, confident manner.Proficient in MS Office (Word, Excel, PowerPoint, Outlook).Data entry accuracy and record management.Time management, multitasking, and organizational ability.Teamwork and adaptability in a fast-paced environment.Goal-oriented and self-motivated personality.Educational Qualification:Minimum: 10+2 or Diploma in any discipline.Preferred: Bachelors Degree in Arts, Commerce, or Business Administration.Experience:03 years of experience in telecalling, office administration, or customer service.Freshers with good communication skills are also welcome.Work Environment:Office-based role (day shift).Coordination with internal departments (Sales, Accounts, HR, etc.).Interaction with clients, vendors, and customers over phone and email.Job Type:Full-time / PermanentSalary Range:As per company policy and experience level
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