Array ( [0] => customer-representative [1] => chennai ) Customer Representative Graduate Jobs in Chennai
29

Customer Representative Graduate Jobs in Chennai

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Management Representative (MR) – Fabrication Unit

Cynosure Corporate Solutions

  • 2 - 6 yrs
  • Chennai
QMS Implementation ISO 90011400145001 IMS Cutting QAQC Audit Handling Root Cause Analysis 5S Kaizen Vendor & Customer Coordination Fabrication
The MR will drive Quality Management System (QMS) implementation and ensure compliance with ISO/IMS standards while bridging shop-floor operations and management in a fabrication setup.Key Responsibilities:Implement and maintain QMS aligned with ISO & IMS standardsEnsure adherence to fabrication processes and documented proceduresHandle internal & external audits and compliance requirementsCoordinate with production teams (cutting, welding, painting, dispatch)Track non-conformities and implement corrective/preventive actionsManage customer complaints and vendor quality issuesDrive continuous improvement initiatives (5S, Kaizen, RCA)Prepare and present quality MIS reports to managementRequired Skills & Qualifications:Diploma / B.E. in Mechanical / Production Engineering2-5 years experience in fabrication/manufacturing industryStrong knowledge of QA/QC and fabrication processesExperience in ISO documentation and audit handlingGood communication, coordination & analytical skillsExposure to heavy fabrication / welding standards (preferred)
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Hiring For Customer Service Representative (Female Candidates Preferred)

smart work consultants

  • 1 - 3 yrs
  • 1.8 Lac/Yr
  • Chennai
Customer Relationship Outbound Sales Customer Support Good Communication
Industry: International Logistics- (Freight Forwarding & Custom Broker)Segment: B2B Business to BusinessJob Title: Customer service & DocumentationGender: FemaleAge: Below 25Job location: Hybrid (Office + WFH)Qualification: Any degreeLanguage: English, Tamil, Hindi (added advantage)Experience: 0-3 yearSalary: INR 16,000/- PMJob description: Follow-up with shipper on cargo readiness Arrange vessel schedule & place booking with carrier/ vendor Follow-up on pick-up/ custom clearance and process SI submission Follow-up on Form-13/ VGM and EIR Follow-up with carrier on BL draft, Invoice Follow-up with shipper on BL draft confirmation Crosscheck carrier/ vendor invoice received as per quote & pass to accounts for purchase entry Proforma invoice to shipper Final invoice and documents to shipper / client
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Hiring For Business Development Representative

JOB24by7 Recruitment Consultancy Services

Business Development Representative Relationship Development Customer Management Customer Relationship CRM Client Management Sales Communication Negotiation
Job Title: Business Development RepresentativeExperience: 2-3 years in Collecting Contractors database (Construction Chemicals/Building Materials industry preferred)Key Responsibilities:Meet 50-60 under construction sites monthly to build relationships and expand the customer base.Possess thorough knowledge of sites where tile adhesive or marble adhesive is required, ensuring effective identification and targeting of potential site for our products.Add contractor details to CRM on daily basis along with their feedback.Coordinate with the Sales Manager for the follow ups assigned.Convince contractors to participate in group meetings and discussions.Expand the customer base by targeting new clients and nurturing existing relationships to increase business volume by Identify the right contractors/Sites for our product.Skills:Strong communication, negotiation, and follow-up skills.Knowledge of construction products.Willingness to travel within the assigned region.
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Looking For Customer Support Representative (Female Only)

Genxlead

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Vanagaram Chennai
Hindi Speaking Good Communication Skills Other Regional Languages Customer Care Customer Handling Outbound Calling Customer Relationship Customer Service Voice Process English Language Good Communication Customer Calling
OB DESCRIPTION:We are looking for an experienced Customer Service Representative to provide excellent customerservice and to promote this idea throughout the organization. The goal is to keep the departmentrunning in an efficient and profitable manner, to increase customer satisfaction, loyalty and retentionand to meet their expectations.ROLES AND RESPONSIBILITIES: Handle customer complaints provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound calls. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Take an extra mile to engage customers. Strong phone contact handling skills and active listening. Ability to multitask, prioritizes, and manages time effectively. Customer orientation and ability to adapt/respond to different types of characters. Proven customer support experience is an added advantage.
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Jobs by Related Category

Sales Representative

MSE FINANCIAL SERVICES LIMITED

Sales Client Service Customer Handling Marketing Direct Sales Share Market Selling Skills Negotiation Skills Share Broker Derivative Commodity Trading Equity Sales Demat
Job description: Attending morning meeting to discuss strategy for the day Develop and maintain a long term relationship with clients Focus on generating new business Generate brokerage through advising clients on their equity portfolio. Need to be constantly updated with the market knowledge Ensure all the activities are in adherence as per the compliance and risk policy Periodical meeting with the ClientDesired Candidate Profile: The candidate should have a minimum degree/ diploma. Thorough understanding of Stock market. Good interpersonal, relationship management, customer service, and rapport building skills. Ability to effectively understand & communicate the product. The candidate should have ability to handle sales call independently.
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Customer Care Representative (0-6 Years) (Female Only)

Clarity App

Communication Human Resource Intern Customer Relationship Voice Process Customer Service Outbound Calling Inbound Voice Process Customer Calling Good Communication English Language Customer Support Outbound Sales Inbound Process
Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old
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Customer Care Representative

Arihant Maxsell Tech Pvt LTd

  • 1 - 6 yrs
  • Chennai
Customer Relationship Voice Process Customer Service Outbound Calling
Senior Customer Support Executiveto handle customers across India, through ERP & Ticket handling application.Immediate joiners / joiner at short notice are most welcome.Responsibilities and DutiesEnsure superior customer support through Real time Ticket based supports.Help in planning of support to the customer (geographical knowledge will be a big advantage)Get appointments from Customers based on the availability of team member / field engineer.Required Experience, Skills and QualificationsAny Degree / Diploma (Technical Background will be first preference)1. Minimum 4-7 year experience in any customer support voice process2. Experience in MIS / CRM or Ticketing Software.3. English, Hindi and any additional regional language will be an added advantage.4. Fast learner / Responsive / Collaborative / Team Work5. Geographical knowledge and prior experience in planning of tours.6. Customer Centric & Result Oriented.
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Business Analyst Operations (Full Time)

Emarlex Multiventure LLP

  • 2 - 3 yrs
  • 12.0 Lac/Yr
  • Chennai
Financial Services Product Developer Project Manager Documentation Data Analysis Agile Methodology Database Analyst Change Manager Customer Service Representative JIRA PMP Trained MS Visio
Key Responsibility Area: o Financial Services/ Consumer banking business(preferred) - with extensive product/solutions orientation related to Customer Onboarding, Customer Service, or related areas.o Gathering and analyzing requirements for features and translating them into actionable solutions/products.o Creating visual models, such as flowcharts and diagrams, to represent business processes and facilitate understanding and communication among stakeholders.o Working closely with stakeholders, including clients, project managers, and development teams, to ensure clear communication, manage expectations, and address any concerns or issues that may arise.o Assessing potential risks and developing strategies to mitigate them, ensuring that projects are delivered on time and within budget.o A basic understanding of IT systems, databases, and software development methodologies (Agile)Eligibility Criteria: o Strong in Process Mapping and super user of tools like MS Visio, Mind Maps, etc.o Proven track record with product solutions (any technology) and familiarity with automationsolutions and data analytics. Any Digital Customer Onboarding or Customer Service or FraudManagement solutions/product ideation/elaboration and implementation experience.o Experience creating solutions leveraging automation platforms like UiPath, BluePrism, AA, Decisions, etc. would be preferred.o Well versed with Office 365.o Strong understanding of Project Management Software like Jirao Very strong Self learning capabilities and guiding team members.o Professional certifications such as Certified Business Analysis Professional (CBAP) or Project Management Professional (PMP)
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Jobs by Popular Location

Medical Representative (MR) - Surgical Implant/Instrument

Kare Prosthetics & Orthotics

Customer Relationship Good Communication Medical Representative
Meet with doctors and other referral sources to market Prosthetic/orthotic services and capabilities.Establish contacts and performing follow-ups with referrals/doctors on a regular basis.Achieve monthly targets.Understand existing marketing and sales report and then prepare weekly/monthly reports of sales and marketing leads.Conduct weekly marketing and sales meeting with the branch manager & involved staff members.Ensure timely execution of any project activities.Ensure financial sustainability of the company.Provide with marketing strategies which helps increase sales.Manage patient expenses and materials (Cost of Goods Sold) to meet or exceed budget guidelines.
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International Voice Process

VRHR Solutions

  • 1 - 4 yrs
  • 3.5 Lac/Yr
  • Chennai
Outbound Calling Voice Process International BPO English Communication Trainer Customer Service Representative Work From Home
Urgent requirement International BGV process with excellent English communication skills. Initially WFH but later work is at the Chennai or Bangalore office. Mostly it s work from home only is business demands they might tell Should have 6 months + experience of international voice/ non voice/ BGV experience. Graduation completion is mandatory. Salary : 3.6 LPA. Approximately Rs 26000 take home. Age up to 35 years can apply. US shift timings 5 p.M to 10 a m ( Any nine hours ). Saturday & Sunday fixed off. All rounds of interviews will be done virtually.
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Customer Support Representative (female Candidates Only)

Sunshine Training & Placement Services

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Chennai
Customer Support Voice Process Customer Support Representative
Responsibilities Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound calls. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Take an extra mile to engage customers. Desired Profile- Excellent Communication in Hindi is mandatory. Strong phone contact handling skills and active listening.
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Tele-caller - Anna Nagar Chennai

Er Deva Constructions and Contractors Pvt Ltd

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Anna Nagar Chennai
Customer Service Representative Strategic Communication Problem Solving Time Management
Hiring for 5 tele-caller Jobs in Anna Nagar, Chennai,Customer Service Representative,Strategic Communication,Problem Solving,Time Management, for Freshers,Required Educational Qualification is : B.Tech/B.E with Good knowledge in Customer Service Representative,Strategic Communication,Problem Solving,Time Management etc.
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Opening For AWB Executive

La Freightlift

  • 1 - 3 yrs
  • Guindy Chennai
Customer Service Representative Documentation Process Executive Data Entry Operator MS Office Package AWB Executive
Key Duties & Responsibilities: Preparation of AWB Execution(Master Air Way Bill and House Air Way Bill / both) Draft AWB (Master Air Way Bill and House Air Way Bill) to be prepared and sent to customer (no sign required, only pdf) Ensure to check the cargo weight & dimensions, and do amendment if any. After confirmation and authentication of DRAFT copy by customer/shipper, Prepare: AWB, Certificate of Origin, Cargo Manifest, Hazardous Material, Perishable, and any other documents required by the customer. Ensure no further amendments are made after confirmation of draft AWB by the customer. Make sure all data is fed rightly in the Airline portal; Online updating (E-AWB) Preparing Air way Bill stickers/ labels & declarations Carting order is done as per the requirement and add terminal charges if any. Send pre-alert documents to desired CS Team, Customer & Overseas Agents Ensure tracking of executed AWB & update it to Customer Service Ensure after Customs Clearance, Hand over to Airlines (Bunch) Copy of Shipping Bill, Bond Close, Air Way Bill and scanning documents well in advance, also, monitor handing over of cargo & documents should be updated in our CMS(Close Coordination with Customs Operations & Field Operations) Always check whether the shipments are scheduled as per the time Todays Clearance print copy to be given to the Manager and email the same to the listed members Ensure next day Amendment AWB copies are completed by 11am and provide the same to the data entry teamSkills Required: Air Export experience; Master Air Way Bill and House Air Way Bill knowledge English written and spoken Ability to generate creative solutions and problem-solving Very strong computer/tech skills (MS Office) Must be focused, flexible, organized, detail-oriented, and team-oriented Ability to prioritize and organize workload
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Customer Service Representative

Teleperformance

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Chennai
Communication Skills Customer Care Customer Support Customer Service
Customer service for credit cards. Calls will be received on new hotline(toll-free number) as well as Inbound calls- customer service. Requirement: Graduation mandatory 6 Days working/One Day Rotational Week Off Rotational shifts 8am to 8pm (24/7). Fresher or any experience in any BPO. Language- English/Hindi Location Ambattur, Chennai Work Mode: Work from Office Salary: 21 K CTC Take Home 17 THInterviews: HR Round Versant voice (6 and 5 cut off) Ops Round Client RoundProcess 2- Outbound calls- customer service. Job Description:Customer service for credit cards. Calls will be received on new hotline (toll-free number) as well as outbound calls- customer service. Requirement: Graduation mandatory 6 Days working/Sunday Week Off Day Shift 10 AM to 7 PM. Minimum 6 months experience in any BPO Customer Service/Tele Sales. Language- English/Hindi Location Ambattur, Chennai Work Mode: Work from Office Salary: 22 K CTC Take Home 18k.Interviews: HR Round Versant voice (6 and 5 cut off) Ops Round Client Round
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Customer Care Consultant

Wrixty Services

  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Chennai
Customer Relationship Communication Skills Customer Care Customer Support Customer Care Consultant Customer Care Representative Call Center Executive Telecaller Telecalling BPO Telecaller BPO Fresher Cold Calling Walk in
Job Description :Mode of work: Work from OfficeSalary 10K 18K Take HomeWorking days: 6 with 1 day rotational off (last logout for women would be 6-7PM and for men it would be between 10-12PM)Preferred Candidates: Immediate Joiners and candidates with a Notice Period not more than 10 daysPreferred Languages: Hindi, English, Telugu, Malayalam, and any other languagesQualification Required: Only Graduates without backlogs (Passed out Students )Cab details: Candidates would be eligible for a drop in case the shift ends between 10-12PM (15KM radius from the office premises).Only male employees would have the late-night log out while all the females will logout by 8-9PM or earlier.3 Language Must*
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Customer Service Executive

SMHFC LTD

  • 0 - 2 yrs
  • Chennai
Customer Care Representative Customer Service
Listen to customers concerns, issues and questions Resolve customers concerns and answer customers questions to your best ability Maintain a positive attitude and calmly respond to customers complaints Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise Email communication Fluent in MS Excel Preferred Language Tamil (Must), Hindi, English
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Customer Representative

Service Square

Communication Skill in Engalish Tamil and Hindi (preferable)
Service Square is considered a big name in cleaning, floor polishing, painting and interior design services etc., because of our innovative services and transparency in our dealings. Here's a good opportunity for candidates who are looking for growth. This job is for young people who are ready to take up challenging responsibilities and prove themselves, becoming very confident, empowered human beings. 1) Generate leads, turn them into fans through quality services and interaction.2) Identify and assess customers needs to provide appropriate solutions.3) Build sustainable relationships and trust with customer accounts through open and interactive communication.4) Keep records of customer requirements, feedback, interaction, process customer accounts using Zoho CRM.5) Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution.6) Act as the link between our field force and customersGo the extra mile to engage customers.
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Customer Service Executive

Future Depart Aviation Academy OPC Pvt. Ltd.

Aviation Airport Representative Airport Ground Staff Airport Operations Executive Airport Manager Aviation Security Airlines Executive Airline Ground Staff Airline Customer Service Airlines Ground Walk in
Deals with passenger enquiries about flight departures and arrivalsIssuance of tickets to the passenger after confirming their reservationsIssuance of Boarding Cards to Bonafide passengers after validating their photo IDTagging their baggage to the correct destination after noting down the correct baggage weightAdheres to the standard allowances given for passengers Check in Baggage and charging excessbaggage tax from passengers for baggage exceeding the standard allowanceEfficient Handling for passengers requiring special assistance like Expectant mother, Old Agepassengers, Passenger with infant/ small child and informing the Duty Officer and Manager for thesameProper reconciliation of passengers at the Boarding gates for their respective flightsSupervises the Baggage Loading/Offloading of the respective flights thereby ensures that correctbaggage are loaded in the flightEnsures the baggage are offloaded from the flight for passenger who is not traveling on that flightVerifies the position of Transit Passengers and inform Duty OfficersFollow Company Policy onGrooming and Uniforms StandardsAlcohol and Drug ConsumptionEnsures that Staff follow the policies and procedures as per Companys Airport Services ManualEnsures that Ramp equipment are effectively use for quick turnaround of aircraftEnsures during flight arrivals that baggage are properly kept on the arrival BeltEnsures a proper complained/report is filed for passengers lost or missing baggageEnsures that correct passenger/baggage/cargo count along with the fuel figure is passed to the Loadand Trim Staff for preparation of Load Sheet.Ensures that all Operational communication( written or verbal) are action promptlyEnsures that staff should report as per the reporting time rosteredEnsures that Staff should follow correct procedures for Carriage of Arms and Ammunition, etc.For more details kindly contact to HR team
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Telecaller

Voizworks

  • 1 - 5 yrs
  • 5.0 Lac/Yr
  • Chennai
Outbound Calling Domestic BPO IT Enabled Services Outbound Sales Telesales Representative Telecaller Customer Care Representative Work From Home
Job Responsibilities: Act as an important link between the client and the operations team. Attend client calls, interactwith clients frequently, manage job queues and communicate feedback to the operations team. Client Communication/ Management: Interface with clients frequently and maintain an excellentrelationship with them. Project Management:1. Oversee and coordinate the day-to-day workflow.2. Responsible for quality and timely completion of all assigned jobs.3. Constant interaction with team manager on any issues pertaining to the job. Team Management: Develop strong interpersonal relationships with the client.Skill Sets Required: Academic Qualifications: Graduate in any discipline. Technical Qualifications: MS Office Suite (PowerPoint and Excel fluency preferred). Experience: Fresher with good communication skills or 1-2years experience in customer service. Work Schedule: Ability to work in a flexible schedule during the night and weekend shifts. Should be able to handle both inbound/outbound international calls
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Escalation Specialist

Technoarete Research and Development Association

  • 1 - 3 yrs
  • 3.8 Lac/Yr
  • Chennai
Client Relationship Executive Customer Care Representative Client Service Specialist
An escalation specialist is responsible for supporting and managing escalations whilemaintaining the relationships between departments and servicing client needs.Perform as primary interface for Global Management with regards to customer escalations.Prioritize and stimulate escalations with Continuing Product Development (CPD) to ensurevisibility, traction and ultimate closure.Ensure customer is heard throughout escalation process.Establish correct expectations, enforce relief and resolve through effective communication.Analyse and monitor customer Problem Reports (PRs).Supply regular regional status updates for all escalated Service Requests.Collaborate with infrastructure functions required in escalations management.Evaluate escalation performance metrics.Review and identify root cause for all escalated service requests and use this information toimprove continuously within service delivery teams.Help ensure compliance with Corporate and Regional Escalation Policies.Focus on problem avoidance in escalation process.Collaborate with other work group teams to train using process and procedures based onhistorical experience.Assess impact of corporate advisories and bulletins on existing customer base.The key skill requirements for escalation are mentioned below:Problem solving abilityMeeting service level agreementsExceeding Initial Response (IR)Budget managementTeam managementExpertise in staff handlingPerformance management
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Customer Representative (Female)

Service Square

Communication Convincing Power Customer Representative Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive
Create business opportunities through tele calling. Manage existing customers by building relationship. Gain new business.
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