Customer Communication Job Vacancies in Chennai

As a Field Sales Executive, you will play a vital role in driving sales and building customer relationships in the designated territory. Your daily activities will involve reaching out to potential clients and ensuring they receive excellent service. **Key Responsibilities:**- **Conduct Sales Visits**: You will meet potential clients in person to present our products and services, aiming to develop strong sales relationships.- **Identify New Opportunities**: By researching and targeting potential customers, you will identify new sales opportunities to expand our client base.- **Build Customer Relationships**: Establish and maintain positive relationships with customers, ensuring their needs are met and increasing customer loyalty.- **Prepare Sales Reports**: At the end of each week/month, you will compile and submit sales reports that document your activities and achievements to management.- **Collaborate with Team Members**: Work closely with other team members to share insights, strategies, and support each other in achieving overall sales goals.**Required Skills and Expectations:**- A Bachelors degree in Commerce, a vocational course, or any relevant professional qualification is essential for this role.- Candidates should have excellent communication and interpersonal skills to effectively engage with clients.- A motivated and goal-oriented mindset is crucial, as you will be responsible for meeting sales targets.- Basic computer skills, including proficiency in Microsoft Office, are required for preparing reports and managing customer information.- A willingness to learn and adapt to new sales techniques will help you succeed in this position.

We are looking for an Office Secretary to support our team in Besant Nagar. This is a full-time position that requires an organized and proactive individual to manage tasks efficiently.**Key Responsibilities:**- **Answering Phone Calls:** Handle incoming calls professionally, take messages, and direct them to the appropriate team members.- **Managing Correspondence:** Organize and distribute emails and postal mail to ensure timely communication within the office.- **Scheduling Appointments:** Maintain the calendar for meetings and appointments, ensuring no scheduling conflicts.- **Document Management:** Assist in creating, filing, and retrieving documents to keep the office organized and information accessible.- **Office Supplies Management:** Monitor and order office supplies to ensure the office runs smoothly without interruptions.- **Support Team Members:** Provide administrative support to various departments as needed to enhance overall productivity.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to convey information clearly and effectively.- Proficiency in basic computer applications such as Microsoft Office (Word, Excel, PowerPoint) for efficient document handling and reporting.- Good organizational skills to manage multiple tasks and prioritize workload effectively.- Attention to detail is necessary to ensure accuracy in tasks and documents.- A positive attitude and willingness to learn, as this role may involve developing new skills over time.- Candidates should be female and hold a degree in B.A, B.C.A, B.B.A, B.Com, B.Sc, or B.E, with 0 to 3 years of experience preferred.

We are looking for enthusiastic and customer-focused candidates to join our growing team.Position: Customer Support ExecutiveWork Mode: Work From HomeSalary: Up to 26,000 per monthWorking Days: 5 Days a WeekShift: Rotational ShiftTraining: Company ProvidedLaptop: Company ProvidedWi-Fi Support: Company ProvidedResponsibilities:Handle customer queries through calls, chats, and emails.Provide accurate information and resolve customer concerns.Maintain professional communication with customers.Ensure high customer satisfaction and service quality.Update customer records and maintain reports.Eligibility:Minimum 12th Pass / Graduate.Good Hindi and basic English communication skills.Basic computer knowledge.Freshers and Experienced candidates can apply.Immediate joiners preferred.Benefits: Work From Home Opportunity Fixed Salary up to 26,000 5 Days Working Company Paid Training Free Laptop Provided Wi-Fi Support Provided Career Growth OpportunitiesApply NowInterested candidates can share their updated resume or contact us for further details.

We are looking for a motivated Field Sales Executive to join our team in Chennai. This role is ideal for individuals with 0 to 3 years of experience who are eager to learn and grow in a dynamic sales environment.**Key Responsibilities:**- **Identify New Leads:** Proactively search for potential customers through various channels to expand our client base.- **Conduct Sales Presentations:** Meet with clients to present our products and services, clearly explaining their benefits and helping customers make informed decisions.- **Follow Up with Prospects:** Stay in touch with leads after initial meetings to nurture relationships and encourage purchases.- **Achieve Sales Targets:** Meet or exceed assigned sales goals to contribute to the overall success of the company.- **Provide Customer Service:** Assist customers with inquiries and issues, ensuring a positive experience that encourages repeat business.- **Report Sales Activities:** Maintain accurate records of sales activities and client interactions in order to track progress and address any challenges.**Required Skills and Expectations:**Candidates should possess strong communication skills to effectively engage clients and convey information. A persuasive attitude is essential for convincing potential customers. Basic knowledge of sales techniques and customer service principles is preferred. Being organized and detail-oriented will help manage client relationships effectively. A willingness to learn and adapt is crucial, as the role may require continuous learning about products and market trends. Proficiency in using basic office software is also expected. Finally, candidates must be comfortable working from the office in a full-time capacity.

We are looking for a friendly and organized Office Receptionist to join our team in Tambaram, Chennai. This entry-level position is perfect for recent graduates. The role involves welcoming visitors and managing day-to-day office tasks.Key Responsibilities: 1. **Greet Visitors**: Welcome clients and guests with a warm and professional attitude, ensuring they feel comfortable and taken care of.2. **Answer Phone Calls**: Handle incoming calls politely and efficiently, directing them to the appropriate personnel or taking messages as needed.3. **Manage Appointments**: Schedule and coordinate meetings, ensuring that all relevant parties are informed and prepared.4. **Maintain Office Supplies**: Keep track of office supplies and order materials when necessary to ensure a smooth workflow.5. **Maintain Cleanliness**: Help keep the reception area tidy and organized, creating a pleasant environment for visitors and staff.Required Skills and Expectations: Candidates should possess excellent communication and interpersonal skills, as they will interact with various individuals daily. A successful receptionist should be detail-oriented, with strong organizational abilities to multitask effectively. Proficiency with office software and basic computer skills are essential. We require a female candidate who is willing to work full-time from the office and is eager to learn and grow in this role. A positive attitude and a commitment to providing excellent customer service are key qualities we seek.

We are seeking a dedicated Sales Executive to join our team in East Tambaram. This role involves engaging with customers and driving sales growth for our products.**Key Responsibilities:**- **Customer Engagement:** Connect with potential and existing customers to understand their needs and promote our products effectively.- **Sales Target Achievement:** Work towards achieving sales targets by identifying opportunities and closing deals within specified timelines.- **Product Knowledge:** Maintain in-depth knowledge of our products to confidently address customer inquiries and highlight key features and benefits.- **Market Research:** Analyze market trends and competitor activities to identify new business opportunities and enhance sales strategies.- **Reporting:** Regularly update sales reports and provide feedback to management about customer preferences and challenges in the market.**Required Skills and Expectations:**- **Communication Skills:** Excellent verbal and written communication abilities are essential for effective interactions with customers.- **Experience:** A background in sales, ranging from 1 to 7 years, is preferred, showcasing a proven track record of achieving sales goals.- **Customer Focus:** A strong commitment to understanding and serving customer needs to build lasting relationships.- **Team Player:** Willingness to collaborate with colleagues and contribute positively to team dynamics.- **Self-Motivated:** Ability to work independently and demonstrate initiative to pursue sales opportunities effectively.Candidates should have completed at least their 12th grade and be available to work full-time from the office.

Customer service duties in a haulage or transport company usually focus on coordinating shipments, resolving operational issues and ensuring smooth delivery operation. Employee should be able to handle customer enquiries via phone, email and whatsapp. Updating customers on shipment status and delivery timing. Coordinate container movements and port related matters. Manage booking request and transport arrangements. Employees must be fluent in English able to undrstand and write english.

As a Retail Store Manager in Ambattur, you will play a vital role in leading the store's daily operations to ensure a smooth shopping experience for our customers. This is a full-time position ideal for individuals with 0 to 2 years of experience and a minimum education level of 12th pass.**Key Responsibilities:**- **Staff Management:** Supervise and motivate the store staff to meet sales goals and provide excellent customer service.- **Inventory Control:** Monitor stock levels to ensure the store is well-stocked and items are displayed attractively.- **Customer Engagement:** Interact with customers to address inquiries, resolve issues, and enhance their shopping experience.- **Sales Strategy Implementation:** Execute promotional campaigns and sales activities to boost revenues and attract customers.- **Financial Reporting:** Prepare and present daily sales reports, track sales trends, and suggest improvements to boost profitability.- **Visual Merchandising:** Ensure the store's layout and displays align with branding guidelines and attract customers effectively.- **Training and Development:** Provide training and support to new employees to maintain a knowledgeable and effective team.**Required Skills and Expectations:**- Strong communication skills to interact effectively with customers and staff.- Basic understanding of retail operations and sales techniques.- Good organizational skills to manage inventory and store layout.- Leadership qualities to inspire and guide a team.- A customer-focused attitude with a willingness to assist others.- Ability to work in a fast-paced environment and handle multiple tasks effectively. This role is essential for creating a positive shopping atmosphere and driving the store's success.

RolesHandle Customer Queries via Calls and EmailsResolve the complaints within the TATCustomer SatisfactionResponsibilityCoordinate with Multiple teams to resolve the customer complaintAchieving all the metricsRequirementsGraduateMust be having Hindi / English FluencyInterested to work both in Rotational & Fixed ShiftVoice / Email Experience

As a Retail Sales Executive, you will play a crucial role in delivering an excellent shopping experience to our customers. You will be responsible for understanding customer needs and providing them with products that meet those needs, all while achieving sales goals and contributing to a positive workplace.**Key Responsibilities:**- **Customer Service:** Engage with customers to understand their requirements and assist them in finding suitable products, ensuring they feel valued and satisfied with their shopping experience.- **Sales Support:** Actively promote and sell products by providing detailed information and guidance, aiming to meet or exceed sales targets set by the management.- **Product Knowledge:** Maintain a strong knowledge of the products offered, including features, prices, and promotions, enabling you to provide accurate information to customers.- **Inventory Management:** Assist in managing stock levels by monitoring inventory and reporting shortages or overstock situations to ensure a consistent product supply.- **Visual Merchandising:** Help keep the store neat, organized, and visually appealing to attract customers, adhering to company guidelines for product placement and display.- **Transaction Handling:** Process sales transactions efficiently and accurately, ensuring a smooth checkout experience for customers.**Required Skills and Expectations:**- Strong communication and interpersonal skills to effectively assist customers and work with team members.- Basic math skills for handling cash transactions and processing sales accurately.- A positive attitude and high energy to create a welcoming environment for customers.- Ability to work in a fast-paced retail environment while managing time efficiently.- Previous experience in retail or sales is preferred but not mandatory; enthusiasm and a willingness to learn are essential.

The Receptionist acts as the face of the organization, ensuring a welcoming experience for students, parents, and visitors while supporting daily administrative operations in a fast-paced EdTech environment.Key Responsibilities:Manage front desk operations and handle walk-ins (students, parents, vendors) Answer, screen, and route incoming calls professionally Maintain visitor logs, student inquiry registers, and appointment schedules Coordinate with academic counselors and internal teams for student handling Manage courier, mail, and office supplies Ensure reception area is clean, organized, and presentable at all times Assist in basic administrative tasks and documentation KPIs / Performance Metrics:Visitor handling satisfaction Call response and routing efficiency Accuracy in record maintenance Requirements:Any graduate / Diploma 0-2 years experience (freshers can apply) Good communication (English + local language) Presentable personality and interpersonal skills Basic MS Office knowledge

We are looking for a Customer Support Specialist to join our team in Vandalur. In this full-time role, you will help our customers with their inquiries and ensure a positive experience. **Key Responsibilities:**- **Assist Customers:** Respond to customer inquiries via phone, email, or chat, providing prompt and accurate information to resolve issues.- **Problem Resolution:** Identify customer problems and provide effective solutions, demonstrating empathy and excellent communication skills.- **Maintain Records:** Keep detailed records of customer interactions, ensuring all information is updated in our system for future reference.- **Feedback Collection:** Gather customer feedback to identify trends and suggest improvements to enhance our service quality.- **Team Collaboration:** Work with other teams, such as sales and technical support, to address customer needs and share insights about customer experiences.**Required Skills and Expectations:**Candidates should have a degree in B.C.A, B.B.A, or B.Com. You should possess 1 to 4 years of experience in customer service or a related field. Strong communication skills are essential, as you will need to clearly convey information and solutions to customers. Problem-solving abilities are crucial for addressing customer concerns effectively. A friendly and patient attitude will help foster positive customer relationships. You must also be comfortable with using computer systems to manage customer data and communicate effectively. Understanding customer needs and showing commitment to customer satisfaction are key to success in this role.

As a Customer Service Executive, you will play a crucial role in ensuring customer satisfaction and supporting the companys service goals. Your primary focus will be to assist customers with any inquiries or issues they may have.**Key Responsibilities:**- **Customer Assistance:** Engage with customers directly over phone, email, or in person to address their questions and concerns, ensuring they feel valued and heard.- **Problem Resolution:** Identify and provide solutions for customer issues, taking appropriate actions to resolve complaints promptly and effectively.- **Product Knowledge:** Maintain a thorough understanding of the companys products and services to provide accurate information and recommendations to customers.- **Documentation:** Accurately record and update customer interactions and feedback in the database, ensuring proper follow-up and tracking of inquiries.- **Team Collaboration:** Work closely with other departments to improve customer experience and escalate any significant issues when necessary.**Required Skills and Expectations:**A Diploma is required for this position. We are looking for freshers who possess strong communication skills in English and Tamil, allowing for clear interaction with customers. You should have a friendly demeanor, patience, and the ability to handle stressful situations calmly. Basic computer skills and familiarity with Microsoft Office is essential for managing customer records efficiently. The ideal candidate will be a team player, willing to learn, and committed to providing excellent service while working from our Chennai office.

As a Front Office Receptionist, you will be the first point of contact for our visitors and clients, playing a vital role in creating a welcoming environment. Your responsibilities will include:- **Greet Visitors**: Welcome clients and guests warmly, ensuring they feel comfortable and attended to upon arrival.- **Answer Phone Calls**: Manage incoming calls promptly and professionally, directing them to the appropriate staff or taking messages when necessary.- **Manage Appointments**: Schedule and confirm appointments for staff members, coordinating their calendars effectively.- **Handle Correspondence**: Sort and distribute incoming mail and packages, and prepare outgoing correspondence.- **Maintain Reception Area**: Keep the front desk and waiting area organized and presentable, ensuring a tidy and professional appearance at all times.- **Assist with Administrative Tasks**: Provide support in various administrative tasks, including data entry and filing, as required.To be successful in this role, you should possess strong communication skills and a friendly demeanor. You should be detail-oriented, capable of multitasking and handling various tasks efficiently. A good understanding of office software, such as MS Office, is essential. You are expected to have at least 1 to 5 years of experience in a similar role, and a background in B.A, B.C.A, B.B.A, B.Com, or B.Sc will be helpful. As this position is specifically for female candidates, a professional appearance and positive attitude towards customer service are essential.

Urgent Hiring - Customer Support Executive - Insurance (Domestic Voice Process) Greetings from AustraITES Pvt Ltd!! Role: Tele Sales Executive Location: Nungambakkam, Chennai

Attend to customer queries via Mail / Call / WhatsApp log for all the incoming customer issues2. Ensure that customer complaints are logged and customers are informed about the Ticket-ID fortheir complaints3. Timely update the status of customer complaints as and when issue is resolved and update withcustomers on the same.4. Follow up with customers/aftersales executives on the dispatch and collection of spare parts.

What you'll do:Make outbound calls to customers/leadsExplain company products clearly Follow up with interested customersMaintain call recordsEligibility:12th & Any Degree Fresher & Experienced welcome Good communication in Tamil & Basic English Basic phone handling skillsTiming:9:30 AM - 6:30 PM (Monday to Saturday)Male & Female - Both eligible Age: 18 to 28Benefits:Fixed salary + Incentives Friendly work environment Growth opportunities

The Banquet Coordinator will manage end-to-end banquet and event operations, ensuring smooth execution and high customer satisfaction for events conducted at the venue.Key Responsibilities:Coordinate and manage banquet events and functions end-to-endInteract with clients to understand event requirements and expectationsCoordinate with vendors, catering, and internal teams for smooth executionEnsure timely setup and execution of events as per the plan.Handle guest queries and ensure high customer satisfactionMonitor event flow and resolve issues on the spotMaintain event schedules, bookings, and coordination recordsRequired Skills & Qualifications:Any Graduate (Hotel Management/Event Management preferred)1-3 years of experience in banquet/event coordinationStrong communication and interpersonal skillsGood coordination and multitasking abilityCustomer-focused with problem-solving approachFemale candidates preferred (Male candidates can also be considered)

The Inside Sales Executive will be responsible for handling leads, communicating with customers in Hindi, and converting prospects into sales through effective follow-ups and pitching.Key Responsibilities:Handle inbound and outbound sales calls in HindiConvert leads into customers through effective sales pitchingMaintain regular follow-ups and customer engagementUpdate and manage leads in CRM systemsUnderstand customer requirements and provide suitable solutionsAchieve assigned sales targets and KPIsRequired Skills & Qualifications:Any Graduate / Undergraduate0-3 years of experience in inside sales / telecallingMandatory fluency in Hindi (Speak & Understand)Good communication and persuasion skillsBasic knowledge of sales process and customer handlingTarget-oriented and proactive approach

Key Responsibilities: Handle incoming calls, online inquiries, and property leads from various marketing channels. Qualify leads based on client preferences, budget, and project suitability. Explain project features, amenities, pricing, and other details to prospective customers. Coordinate and schedule site visits, ensuring a smooth handover to the sales team. Maintain and update lead data in the CRM system accurately. Follow up with leads regularly to keep prospects engaged and drive them toward conversion. Share project brochures, videos, and relevant information with clients as required. Support the sales team by providing background information on prospects and site visit feedback. Achieve daily, weekly, and monthly call and lead conversion targets. Collaborate with the digital marketing and field sales teams for lead management and feedback. Handle customer objections and queries professionally, ensuring a positive brand impression. Key Skills & Competencies: 13 years of experience in presales/tele-calling/customer service, preferably in real estate, hospitality, or service industries. Excellent verbal communication skills in English and Tamil (additional regional languages are a plus). Strong customer handling and interpersonal abilities. Good tele-counseling and persuasion skills. Familiarity with Sell.do and MS Office applications. Quick learner with the ability to understand and explain real estate project details. Target-oriented and self-motivated with a proactive approach. Office-based with occasional site visit coordination Performance incentives based on site visit conversions and closures

Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate