Telecaller

Voizworks

1 - 5 Years
10 Openings
3.0 - 5.0 Lac/Yr
Face-to-Face interview
Chennai

Key Skills

Outbound Calling Domestic BPO IT Enabled Services Outbound Sales Telesales Representative Telecaller Customer Care Representative Work From Home

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Job Description

job responsibilities:

 act as an important link between the client and the operations team. attend client calls, interact

with clients frequently, manage job queues and communicate feedback to the operations team.

 client communication/ management: interface with clients frequently and maintain an excellent

relationship with them.

 project management:

1. oversee and coordinate the day-to-day workflow.

2. responsible for quality and timely completion of all assigned jobs.

3. constant interaction with team manager on any issues pertaining to the job.

 team management: develop strong interpersonal relationships with the client.

skill sets required:

 academic qualifications: graduate in any discipline.

 technical qualifications: ms office suite (powerpoint and excel fluency preferred).

 experience: fresher with good communication skills or 1-2years experience in customer service.

 work schedule: ability to work in a flexible schedule during the night and weekend shifts.

 should be able to handle both inbound/outbound international calls