Telecaller

Job Responsibilities:

ï‚· Act as an important link between the client and the operations team. Attend client calls, interact

with clients frequently, manage job queues and communicate feedback to the operations team.

ï‚· Client Communication/ Management: Interface with clients frequently and maintain an excellent

relationship with them.

ï‚· Project Management:

1. Oversee and coordinate the day-to-day workflow.

2. Responsible for quality and timely completion of all assigned jobs.

3. Constant interaction with team manager on any issues pertaining to the job.

ï‚· Team Management: Develop strong interpersonal relationships with the client.

Skill Sets Required:

ï‚· Academic Qualifications: Graduate in any discipline.

ï‚· Technical Qualifications: MS Office Suite (PowerPoint and Excel fluency preferred).

ï‚· Experience: Fresher with good communication skills or 1-2years experience in customer service.

ï‚· Work Schedule: Ability to work in a flexible schedule during the night and weekend shifts.

ï‚· Should be able to handle both inbound/outbound international calls

• Experience

  1 - 5 Years

• No. of Openings

  10

• Education

  Graduate (B.A, B.C.A)

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home