Customer Support Representative (female Candidates Only)

Sunshine Training & Placement Services

Responsibilities

Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Identify and assess customers needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts.

Manage large inbound calls.

Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies.

Take an extra mile to engage customers.

Desired Profile-

Excellent Communication in Hindi is mandatory.

Strong phone contact handling skills and active listening.

Experience : 1 - 3 Years

No. of Openings : 2

Education : Any Bachelor Degree

Role : Customer Support Representative

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India