Customer Support Representative (female Candidates Only)

1 - 3 Years
2 Openings
2.5 - 3.0 Lac/Yr
Face-to-Face interview
Chennai

Key Skills

Customer Support Voice Process Customer Support Representative

Apply

Job Description

Responsibilities ï¿½ï¿½

Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

ï¿½ï¿½ Identify and assess customersï¿½ï¿½ needs to achieve satisfaction.

ï¿½ï¿½ Build sustainable relationships and trust with customer accounts.

ï¿½ï¿½ Manage large inbound calls.

ï¿½ï¿½ Provide accurate, valid and complete information by using the right methods/tools. ï¿½ï¿½ Follow communication procedures, guidelines and policies.

ï¿½ï¿½ Take an extra mile to engage customers.

Desired Profile-

ï¿½ï¿½ Excellent Communication in Hindi is mandatory.

ï¿½ï¿½ Strong phone contact handling skills and active listening.

Experience
1 - 3 Years
No. of Openings
2
Education
Graduate
Role
Customer Support Representative
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Sunshine Training & Placement Services

Sunshine Training & Placement Services was established on 26th January 2017. It began as a Recruitment Consulting rganization and in a very short span of time SSTPS is a destination for both Employers and Job-Seekers. We understand the intricacies of human resource management. We are dedicated to bridging the gap between the requirements in various organizations and the career aspirations of individuals. We seek to establish a lasting relationship between the employer and the job seeker.

Register to Get Relevant Jobs

Your Mobile Number

I agree to the Terms and Conditions

Get Noticed By Top Recruiters

Become a Premium Job Seeker

Higher Boosting
Resume Highlighter
Verified Stamp
Resume Exposure

499/- for 3 months

Pay Now