Customer Representative 12th Pass Fresher Jobs in Pune

Excellent CommsNight ShiftUS ShiftSaturday Sunday OffTelemarketingB2B Sales

Customer service executive Work from home HR recruiter

As a Customer Care Representative, your responsibilities will include:1. Providing excellent customer service and support to resolve issues and inquiries in a professional and timely manner2. Managing incoming calls and customer inquiries through various channels such as phone, email, and chat3. Building strong relationships with customers by understanding their needs and offering personalized solutions4. Documenting all interactions with customers accurately in the company's database5. Following up with customers to ensure their issues have been resolved satisfactorily

Hello All!!Greetings from Jobgonic Private Limited hiring for multiple MNCs.Golden opportunities for fresher/experienced, grad and undergrad to explore themselves in BPOs!!Criteria: - People with GOOD COMMUNICATION are preferred.12th pass will do with minimum 18 years of age,People should be comfortable to travel from their home till work place by company transport.Home pick and drop service provided.Max salary upto 35k in hand unlimited incentives apart from take home salary.To book your slot kindly call or what's app on: -Raushan-9890111238

Job Roles & Responsibilities As an Executive - Customer Service, you will be responsible to communicate with consumers ofhealthcare and telecommunication providers in the United States to collect on overdue andunpaid bills. As a collection specialist, you will be responsible for calling consumers on phone andnegotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating withcustomers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with establishedprocedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts,escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound)environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and workdate follow up assignments

Answer questions: Provide information about products, services, pricing, and availability Resolve issues: Troubleshoot problems, escalate unresolved issues, and resolve customer complaints Communicate: Greet customers, maintain records of interactions, and collect feedback Support: Provide technical support, direct customers to the right department, and make changes to customer accounts Improve processes: Recommend ways to improve customer service and company processes

Job Description:This is a full-time on-site role as a Customer Service Representative- Non Voice at Binated in Pune. The role involves handling customer inquiries and providing support via non-voice channels. Responsibilities include ensuring customer satisfaction, delivering a positive customer service experience, and maintaining high levels of customer support.Qualifications:-Customer Service Representatives, Customer Satisfaction, and Customer Experience skills-Excellent communication (Written and Spoken) and interpersonal skills-Ability to multitask and problem-solve-Strong attention to detail and organizational skills-Experience in a similar role is a plus

International BPO - Voice Process (US collections process) Position Title - Executive - Customer Service Location Kharadi, Pune Highlights: Best In Market Salaries from 2.4 lakhs up-to 4 lakhs 6 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance Employee Centric Policies Free Home Pick & Drop Transportation Fixed shifts 8 hour shifts [Including the 45 min break] Free transport [Home pick-up & drop] Profile Summary: As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Position requirements: Good English verbal skills required This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working Candidates with experience in collections or mortgage services will have an advantage About the Company Credence and its group companies are subject matter experts in the Revenue Cycle and Accounts Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment companies. We are 2000+ employees strong who provide exceptional performance thats customer friendly & compliant; and deliver world class results to ensure brand integrity. From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformational Results!

It's a domestic voice process as a role of customer support executive. You will be handling calls and solving the problems of the customers.

Hiring!!! Hiring!! Hiring!!!**** Verification Process for US Customer Service**** Pay for new hires ranges from15,000 to 19,000 Unlimited Incentive Plan Free transportation or Earn Travel Allowance One Time Meal Fixed US shifts * 6:00 PM to 3:00 AM and 8:00 PM to 5:00 AM Nine-hour shifts with one hour break Qualifications for the position: * This job requires you to work US shifts scheduled between 8:00 pm and 5:00 am or 6 PM to 3 AM. * *Good communication in English is required. * Saturday and Sunday are off* *New hires are welcome to apply. * Anyone undergraduate or graduate may apply.

Job descriptionCustomer Support Analyst (International Voice Process)Mandatory: People in Pune only need to Apply (Work from Office), should be comfortable with the night shift.Salary 20,100/- + Cab Facility + Shift Allowance (Night shift allowance - 3,600/-)Incentive - 3k monthly which will be paid quarterly as 9k (performance-based).Excellent communication skillsLooking for an Immediate Joiners5 Days of WorkingKnowledge and Skills Required:Communication Skills: Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers Good comprehension skills ability to clearly understand and state the issues customers present Ability to concentrate follow customer's issues without distraction to resolution Good composition skills ability to compose a grammatically correct, concise, and accurate written response Work successfully in a team environment as well as independentlyComputer Knowledge/Skills: Ability to use a desktop computer system Excellent typing skills

International voice process no chargesRoles and ResponsibilitiesAs an Executive - Customer Service, you will be responsible to communicate with consumers ofhealthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.Desired Candidate ProfileGood English verbal skills requiredThis job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday WorkingCandidates with experience in collections or mortgage services will have an advantagePerks and BenefitsBest In Market Salaries from 2.4 lakhs up-to 4 lakhs6 week new hire training programUnlimited Incentive Plan with transparent KRA'sEnhance your Analytical/Decision Making & Negotiation skillsCross functional Growth opportunities within 6 months for experienced candidatesFree Medical/Life insuranceEmployee Centric PoliciesFree Home Pick & Drop TransportationFixed shifts 8 hour shifts [Including the 45 min break]Free transport [Home pick-up & drop]

The successful candidate for this role will have a strong command of the companys customer service policies. Will be responsible for managing Inbound and outbound calls relating to Car rental, leasing, ancillary services, after sales queries, rental extensions etc.Customer Service Representative Responsibilities: Manage all inbound and outbound calls in a proficient and timely manner. Assisting the clients with the booking process over the telephone and ensure all booking requests are managed and handled in a professional manner. Ensuring payments and related paperwork are explained and assist the customer in completing the booking process. Communicating with customers in a prompt manner via Chat, Email or Calls; follow up with customers To ensure all administration and paperwork is processed efficiently in compliance with the company policy. Responding promptly to customer queries and resolving the queries within the stipulated SLA coordinating with the concerned department. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Have a thorough knowledge of our products and services. Keeping records of customer interactions, transactions, comments, feedback and complaints. Maintain and update rental agreement files; contract and notify customers of overdue rental vehicles and inquire as to the expected date of return; process rental extensions. Manage a portfolio of existing key accounts / customers. Building and maintaining strong, long-lasting customer relationships. Overseeing customer account management, including an understanding of customer requirements and identifying potential opportunities, also proposing suitable solutions within our product line. Excellent team player and mentoring new and existing staff as and when required. Key Skills & Qualifications: 0-3 years of experience of Customer Centre, Call

Requirement for Sales Associatesassist Customers in Selecting Eyeglasses and Sunglassesprovide Best Customer Servicemanage Store Inventory

Responsibilities and Duties:1.Ensure outstanding customer satisfaction by maintaining strong working relationships.2.Assist in making major business decisions.3.Meeting with leaders in the organization to plan strategically.4.Resolving customer complaints quickly and efficiently.Required Knowledge, Skills and Abilities:1.Must have the ability to work independently with little supervision.2.Must have strong problem solving skills.3.Must have good presentational skills.4.Must have good organizational skills and be an effective multi-tasker.5.Must be an active listener.