job description
customer support analyst (international voice process)
mandatory: people in pune only need to apply (work from office), should be comfortable with the night shift.
salary 20,100/- + cab facility + shift allowance (night shift allowance - 3,600/-)
incentive - 3k monthly which will be paid quarterly as 9k (performance-based).
excellent communication skills
looking for an immediate joiners
5 days of working
knowledge and skills required:
communication skills:
• excellent communication skills (written and verbal)
• ability to communicate correctly and clearly with all customers
• good comprehension skills – ability to clearly understand and state the issues customers present
• ability to concentrate – follow customer's issues without distraction to resolution
• good composition skills – ability to compose a grammatically correct, concise, and accurate written response
• work successfully in a team environment as well as independently
computer knowledge/skills:
• ability to use a desktop computer system
• excellent typing skills