Customer Relationship Executive Female Graduate Jobs in Ernakulam

Customer support executives ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors. They are responsible for providing assistance, resolving issues and addressing customer inquiries to ensure a seamless and satisfying customer experience.

Job Title: Sales Support ExecutiveCompany: Selzer PolymersLocation: Kolenchery / PancodePreferred Candidate: Female candidates residing near Kolenchery.Job Description: Selzer Polymers is looking for a responsible and customer-focused Sales Support Executive to assist sales operations and coordinate with customers. The ideal candidate should live nearby and be able to support day-to-day sales activities efficiently.Key Responsibilities: Support the sales team with daily sales activitiesHandle customer inquiries through phone, WhatsApp, and direct interactionPrepare quotations, invoices, and sales reportsMaintain accurate customer and sales recordsFollow up on orders, deliveries, and paymentsCoordinate with internal teams for smooth order processingAssist in promotional and sales-related tasksRequirements: Female candidates preferredMust be residing in or near Kolenchery / PancodeMinimum qualification: Plus Two / Diploma / DegreeBasic computer skills (MS Office, email, billing software preferred)Good communication skills in Malayalam; English is a plusFriendly attitude and customer-handling skillsExperience in sales support or customer service is an added advantageWork Details: Working hours: 9:00 AM to 5:00 PMJob Type: Full-timeWork Location: In person

Build and maintain relationship with customers Keep customers updated on various financial products Deposit sourcing and fund mobilization Canvassing and sourcing of new customers to increase Gold loan Business Gold appraisal ,revenue generations through cross selling products at branch for insurance and other allied products Proper Collection of EMIsPreparing and Verifying Loan Documents Proper filling of applications with KYC in all products and customer Proper Maintenance of important registers and daily reports, cash management and accounting in the branch Ensure compliance to all RBI regulations .