Customer Relationship Executive Graduate Jobs in Ernakulam

Customer support executives ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors. They are responsible for providing assistance, resolving issues and addressing customer inquiries to ensure a seamless and satisfying customer experience.

Key Responsibilities:Develop and maintain strong working relationships with bank branch staff.Drive insurance sales through the assigned bank branches.Identify cross-selling and upselling opportunities with bank customers.Conduct regular training sessions and joint sales calls with bank employees.Ensure compliance with internal and regulatory guidelines.Monitor and achieve sales targets as per the business plan.Resolve partner and customer queries in a timely manner.Report daily/weekly/monthly sales performance to the management.Work closely with internal teams for policy issuance, claims, and service support.

Build and maintain relationship with customers Keep customers updated on various financial products Deposit sourcing and fund mobilization Canvassing and sourcing of new customers to increase Gold loan Business Gold appraisal ,revenue generations through cross selling products at branch for insurance and other allied products Proper Collection of EMIsPreparing and Verifying Loan Documents Proper filling of applications with KYC in all products and customer Proper Maintenance of important registers and daily reports, cash management and accounting in the branch Ensure compliance to all RBI regulations .

Life insurance sales through assigned Bank Branches.Coordinating between Bank and company from Lead generation to policy conversion.Follow up with Operations of Banks.To build mutually beneficial relationships with Bank and help in acquisition of clients.Customer Requirement Gathering and Analysis for better product pitching.Handling Objections and grievances and providing them with timely solutions.Guiding / mentoring new team members with required deliverable and company values.Required Skills:Need Freshers /Experienced on Urgent basis !1. Sound knowledge about Life Insurance Sales.2.Good Communication and Interpersonal Skills3.Interest in banking sales / field sales4.Excellent communication skills.5.Should be sales driven.6.High level of energy.

Enhancing the business with available lead resource .Proper Lead Follow ups .Branch handling .Customer Interaction .Pickup and Delivery of the documents to customer's place .University visits if required .Handling the calls .Maintaining the Branch Accounts .Various reports making .