Customer Relationship Job Vacancies in Ernakulam

Account Management & Sales: Drive sales by identifying prospects, conducting face-to-face meetings, and closing deals in the field.In-Store Execution: Ensure product placement, manage stock levels, and implement marketing strategies (merchandising).Relationship Building: Develop strong relationships with store personnel and clients.Training & Support: Provide training to retail staff regarding product features, benefits, and promotions.Market Intelligence: Monitor competitor activity, new products, and gather market insights.Reporting & CRM: Record sales activities, track KPIs, and manage customer information using tools like CRM or handheld devices. WorkableWorkable+4Key Qualifications & RequirementsExperience: 2+ years in retail sales, field sales, or a similar customer-facing role.Skills: Excellent communication, negotiation, and interpersonal skills.Physical/Travel Requirements: Valid driver's license and ability to travel frequently to various locations.Tools: Proficient in Microsoft Office and CRM software.

Customer support executives ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors. They are responsible for providing assistance, resolving issues and addressing customer inquiries to ensure a seamless and satisfying customer experience.

Job Title: Floor Manager Electronics Retail Showroom (Mobiles, Laptops & Accessories)Job Overview:The Floor Manager will oversee the daily functioning of the retail floor, ensure high customer satisfaction, manage staff performance, and drive sales growth. This role requires strong leadership, product knowledge, and customer-handling skills.Supervise showroom staff and assign daily tasksKey Responsibilities:-Maintain product displays, stock arrangement, and cleanliness-Handle customer queries, complaints, and escalations-Achieve monthly sales targets and monitor team performance-Ensure demo devices are functional and updated-Coordinate with inventory team for stock replenishment-Maintain billing accuracy and oversee cash handling-Train team on product features and sales techniquesRequirements:-Bachelors degree preferred, but not mandatory-25 years of retail experience (electronics preferred)-Strong communication & leadership skills-Knowledge of smartphones, laptops & accessories-Ability to work in fast-paced retail environment;

OUR COMPANY IS PLYWOOD IMPORTING,AND WHOLE SALE, RETAIL COMPANY.

For a leading financial and stock broking company:Position: Customer Service Associate (Sales and non-sales)Mode of work: Work from OfficeLocation: Kochi, KeralaApply only candidates who are having good Hindi & English speaking skills.Minimum Graduation.Freshers also can be considered.CTC: 20k - 35K/month (attractive incentives for Sales position, others fixed salary)Vacancies :50 Nos. Max age 30 yearsInterview mode: Face to face at Ernakulam office

DUTIES AND RESPONSIBILITIESBUSINESS DEVELOPMENT ASSOCIATE TRAINEE: - Identifying new business opportunities and building relationships with B TO C clients. Developing and implementing business strategies to drive growth and revenue to aura earth retail. Conducting market research and analyzing industry trends. -monthly detailed report on market study( To research on scope of aura products in the current and future market). Building and maintaining relationships with existing clients to ensure long term partnerships.(development of new customers and to increase the sales turnover for aura products) Collaborating with cross functional teams, such as sales,marketing,and product development. Negotiating deals and agreements with clients/partners. Identifying and mitigating potential risks and obstacles. Analyzing competitors and market landscape. Promote aura products like cosmetic items, essential oils, gift items etc. through online. Plan and work on specific markets/customers/product line/volumes, to achieve the yearly business targets and vision of the company. Promote online business through aura website Employees need to travel in the case of any client visit/meetings.Some relevant skills required for this role include: - Strong communication and negotiation skills. Strategic thinking and problem-solving abilities. Ability to build and maintain relationships Market analysis and research skills Creativity and time management

Skills and Qualifications:Strong Communication Skills: Excellent verbal and written communication skills are essential for interacting with customers effectively. Customer Service Orientation: A commitment to providing exceptional service and ensuring customer satisfaction. Problem-Solving Skills: The ability to identify and resolve customer issues in a timely manner. Analytical Skills: The ability to analyze customer data and trends to identify areas for improvement. Empathy and Patience: The ability to understand and respond to customer needs with empathy and patience. Technical Proficiency: Proficiency in using CRM systems and other customer service tools. Industry Knowledge: Depending on the specific industry, knowledge of relevant products or services may be required.

About the Role:Work closely with bank staff to identify customer needs, offer tailored life insurance solutions, and meet or exceed sales targets. Youll play a key role in strengthening our bancassurance partnerships, providing excellent customer service, and helping customers achieve financial security.Key Responsibilities:Sales and Target Achievement: Drive life insurance sales within assigned bank branches, meeting monthly and annual targets.Relationship Management: Build and maintain strong relationships with bank staff and customers to foster trust and collaboration.Customer Advisory and Support: Educate customers on product features, answer inquiries, and guide them through the onboarding process.Training and Collaboration: Support bank staff by providing product knowledge and sales training.Who Were Looking For:Bachelors degree in Business, Finance, or related field1+ years of experience in bancassurance, insurance sales, or financial servicesStrong interpersonal skills, with the ability to engage and connect with clientsResults-oriented mindset with excellent communication and negotiation skills

intrested candidates are contact immediately 6238943251

Service advisor or Floor supervisor exp in Automobile IndustryWork Loc: Calicut, Ernakulam, Kollam

Build and maintain relationship with customers Keep customers updated on various financial products Deposit sourcing and fund mobilization Canvassing and sourcing of new customers to increase Gold loan Business Gold appraisal ,revenue generations through cross selling products at branch for insurance and other allied products Proper Collection of EMIsPreparing and Verifying Loan Documents Proper filling of applications with KYC in all products and customer Proper Maintenance of important registers and daily reports, cash management and accounting in the branch Ensure compliance to all RBI regulations .

Life insurance sales through assigned Bank Branches.Coordinating between Bank and company from Lead generation to policy conversion.Follow up with Operations of Banks.To build mutually beneficial relationships with Bank and help in acquisition of clients.Customer Requirement Gathering and Analysis for better product pitching.Handling Objections and grievances and providing them with timely solutions.Guiding / mentoring new team members with required deliverable and company values.Required Skills:Need Freshers /Experienced on Urgent basis !1. Sound knowledge about Life Insurance Sales.2.Good Communication and Interpersonal Skills3.Interest in banking sales / field sales4.Excellent communication skills.5.Should be sales driven.6.High level of energy.

Duties and Responsibilities:-Building and maintaining good relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest services via chat or email to the teamGather status information from various departmental teams and quickly convey them to clients.Verify and gather the appropriate documentation from clients in accordance with the company's criteria.Maintaining professional contact through Chat/E-mail while representing the firm is importantRequirements:Background in commerce requiredUnderstanding of business legal documentsFluency in English, Malayalam, Hindi, and Basic Arabic are required.Immediate Joining is preferred.

We are looking for a Diploma/Graduate holder in Biomedical Engineering with 3-5yrs in Service Coordination.Job Roles:- Managing a team of customer service employees.- Maintaining compliance with policies and procedures.- Offering excellent customer service.- Displaying extensive product knowledge.- Overseeing the work of every employee in your team.- Conducting quality assurance surveys with customers and reporting findings to the staff.- Handling customer complaints brought to your attention.- Coordinating regular meetings/training sessions with the team.Preference will be provided to candidate with experience in Hospital administration / customer service in Biomedical industryLocation: ErnakulamPackage: Best in industryImmediate joiners will be preferred

Require Customer Care Officer (Both Freshers & Experienced) for OnePlus Exclusive Service Center (Mobile Phones)

Desired Candidate Profile:Ability to manage multiple clients simultaneously with an emphasis on solution derived customer service. The ideal candidate should be from an advertising agency background with a minimum experience 1-2 Yrs. Responsibilities:- Industry research capabilities, to understand Clients business environment.- A good eye for details.- Dynamic, self-motivated team player with a positive attitude to work, Patience, high Client orientation, and business common sense.- Presenting of credentials and leveraging the same with Client.- Generation of estimates and obtaining budgetary approvals from Clients.- Close interaction with design, planning, project management and execution teams to review delivery of services.- Documentation and maintenance of Client archive and interaction history.- Ability to translate client briefs into specific actionable items- Follow up with internal teams for job delivery as per time lines committed.- Ensure all financials in terms of job estimation, billing and collection happens on time.- Capability in building Strategies- Deal with client requests and troubleshoot problems

Enhancing the business with available lead resource .Proper Lead Follow ups .Branch handling .Customer Interaction .Pickup and Delivery of the documents to customer's place .University visits if required .Handling the calls .Maintaining the Branch Accounts .Various reports making .