Array ( [0] => customer-care [1] => ernakulam ) Customer Care Jobs in Ernakulam,Customer Service Job Vacancies in Ernakulam Kerala
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Customer Care Job Vacancies in Ernakulam

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Urgent Requirement For Customer Service Associate

GG Consultancy

  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Ernakulam
Customer Care Cons Customer Relationship Customer Guidance Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO BPO Operations
As a Customer Service Associate, you will be responsible for assisting customers with their inquiries, concerns, and requests through phone calls, emails, and in-person interactions. You will need to provide excellent customer service by actively listening to customers, addressing their needs promptly, and resolving any issues efficiently.Key Responsibilities:- Responding to customer inquiries and resolving complaints in a professional and timely manner.- Providing accurate information about products and services to customers.- Processing orders, returns, and exchanges accurately.- Maintaining customer records and updating information in the database.- Collaborating with other team members to ensure customer satisfaction.Required Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to remain calm and patient when dealing with difficult customers.- Strong problem-solving and decision-making abilities.- Proficiency in using customer service software and systems.- Willingness to work flexible hours and adapt to changing priorities.
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Freshers & Experience || Full Time || Customer Care Executive

Jobsnta Hr Services

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Ernakulam
Operations Finance Customer Care
a) Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions. b) Ensure proper verification, checking, appraisal and melting of purchasing gold ornaments/bar/coin.c) Ensure proper documentation before purchasing and keep all the documents duly completed in all respect in safe custody, as per set guidelinesd) Scrutinize the daily voucher and ensure proper maintenance, as well as safe keeping of vouchers e) To undertake new assignments/ duties being assigned as a part of centre job rotation carried out at time to timef) Daily verification of cash when designated or given charge of cashier duties g) Daily and regular verification of the gold and silver products and other securitiesh) Balancing and tallying of all accounts at stipulated intervals adhering to the laid down procedure as per the manual of instructions.i) To be thorough with the Product manual and all operational/administrative instruction issued head office from time to time j) Cash carrying/remittance and other cash related operations/bank account operation as directed by the branch manager/management from time to timek) To ensure quality of business and operational efficiency through proper process adherence and facilitate smooth functioning of centersl) Attending to any other duties that may be assigned/by the superiors/management from time to time m) To take upon voluntarily and without objection the duties of the other staff member as far as possible if exigencies warrant so.n) Maintain data confidentiality o) Promote and maintain positive relations with all the contacts, customers and potential customers p) Assist walk-in customers; maintain highest level of customer service by being polite, courteous, avoid conflict, wisely handling the present and prospective customers.q) Able to work in a target oriented environment which includes indoor/outdoor marketing activity r) Effectively communicate on the product features to the customers
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Spa Manager (female Only)

Ancient Healing Wellness Pvt Ltd

Leadership Staff Training & Development Scheduling & Coordination Financial Management Inventory Management Spa Software Proficiency Hygiene & Compliance Customer Service Excellence Marketing & Sales Communication Skills
*Roles and Responsibilities of a Spa Salon Manager*1. *Operations Management:*- Oversee daily operations of the spa and salon, ensuring that all services are delivered efficiently and professionally.- Manage scheduling and appointments to maximize business efficiency and customer satisfaction.- Monitor inventory levels of products and supplies, and reorder as necessary.2. *Staff Management:*- Recruit, train, and supervise spa and salon staff, including therapists, aestheticians, and receptionists.- Conduct regular performance reviews and provide ongoing training to enhance service quality.- Handle staff scheduling, ensuring adequate coverage during peak hours and special events.3. *Customer Service:*- Ensure a welcoming and relaxing environment for clients, addressing any issues or complaints promptly.- Maintain high standards of customer service and personalize services based on individual client needs.- Develop and implement customer loyalty programs and special promotions to attract and retain clients.4. *Financial Management:*- Manage the budget and financial performance of the spa and salon, including revenue, expenses, and profit margins.- Analyze financial reports to identify areas for cost reduction or revenue enhancement.- Set pricing for services and products, considering market trends and competitor pricing.5. *Marketing and Promotion:*- Develop and execute marketing strategies to promote the spa and salon, including social media campaigns, partnerships, and local advertising.- Organize events or workshops to increase brand visibility and attract new clients.- Maintain an active online presence, responding to reviews and engaging with clients on social media platforms.6. *Compliance and Safety:*- Ensure that the spa and salon comply with all health, safety, and sanitation regulations.- Keep up-to-date with industry standards and local regulations, implementing necessary changes to maintain compliance.- Oversee the proper maintenance of equipment and facilities to ensure a safe and clean environment for both clients and staff.7. *Product and Service Development:*- Continuously assess the market and client feedback to introduce new services and products that meet customer demands.- Work with suppliers to source high-quality products that align with the spa's brand and standards.- Develop customized packages or seasonal offerings to boost sales during specific periods.8. *Reporting and Administration:*- Prepare and present regular reports on business performance to upper management or owners.- Maintain accurate records of client preferences, staff performance, and financial data.- Handle administrative duties such as payroll, billing, and vendor management.9. *Client Relationship Management:*- Build and maintain strong relationships with clients, ensuring a personalized and memorable experience.- Gather and analyze client feedback to continuously improve service offerings.- Encourage repeat business through exceptional service and personalized follow-ups.10. *Innovation and Trend Awareness:*- Stay updated on the latest trends in the beauty and wellness industry.- Implement innovative treatments and services to keep the spa competitive and attract a new clientele.*Personal Qualities and Skills Required:*- Strong leadership and interpersonal skills.- Excellent communication and customer service abilities.- Financial acumen and experience in budget management.- Knowledge of beauty and wellness products and services.- Ability to handle high-pressure situations and resolve conflicts effectively.
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Freshers & Experience || Full Time || Customer Service Representative

Job4u

Customer Service Good Communication Customer Support
Job Openings for 10 Customer Service Representative Jobs for Freshers in Thrissur, Ernakulam, having Educational qualification of : Higher Secondary, Secondary School, B.B.A, Any Master Degree, Other Doctorate Degree with Good knowledge in Customer Service, Good Communication, Customer Support etc.
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Jobs by Related Category

Customer Service Associate

18 Steps Consultants

Customer Relationship Customer Care Cons
For a leading financial and stock broking company:Position: Customer Service Associate (Sales and non-sales)Mode of work: Work from OfficeLocation: Kochi, KeralaApply only candidates who are having good Hindi & English speaking skills.Minimum Graduation.Freshers also can be considered.CTC: 20k - 35K/month (attractive incentives for Sales position, others fixed salary)Vacancies :50 Nos. Max age 30 yearsInterview mode: Face to face at Ernakulam office
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Front Office Executive (female Candidates Preferred)

Icones Equipments

  • Fresher
  • 1.5 Lac/Yr
  • Perumbavoor Ernakulam
Microsoft Office Data Management Receptionist Activities Customer Service Coordination Skills Basic Computer Skills
he role involves managing front office operations, including greeting visitors, handling inquiries, and maintaining a professional reception area. It includes assisting the HR department with administrative tasks such as scheduling interviews, maintaining employee records, and supporting onboarding processes. The position also requires telecalling responsibilities, including contacting potential candidates or clients, providing information, and documenting responses. Strong communication skills, organizational ability, and a customer focused attitude are essential for success in this role.
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Hiring Freshers || Front Office Executive

Jobstars HR Solutions Private Limited

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Female
  • Ernakulam
Communication Organizational Skills Problem Solving Time Management Telephone Handling Customer Service
A Front Office Job Description (JD) typically outlines the responsibilities, duties, and required skills for a role focused on the front desk or reception area of an organization. This role often serves as the first point of contact for visitors and handles various administrative tasks. Key aspects include greeting guests, answering phones, managing mail, and maintaining the reception area. Qualification:Any degree.Freshers/ Experienced.
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Hiring For Restaurant Manager

KR BAKES

Steward Activities Food Costing Restaurant Staff Customer Handling Hotel Restaurant
Job Openings for 2 Restaurant Manager Jobs with minimum 3 Years Experience in Kottayam, Ernakulam, having Educational qualification of : Bachelor of Hotel Management with Good knowledge in Steward Activities, Food Costing, Restaurant Staff, Customer Handling, Hotel Restaurant etc.
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Jobs by Popular Location

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Hiring For Sales Coordinator (Female)

LMN PLAZA PVT LIMITED

  • 5 - 11 yrs
  • 2.0 Lac/Yr
  • Kolenchery Ernakulam
Skill Full in Customer Servicing and New Additions and Care Corporate Sales Microsoft Office Coordination Skills
Sales coordination over phone and add new clients
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Back Office Executive

Lancet Glass and Metal Industries

Back Office Processing Basic Computers Coordination Skills Customer Care
BBA/MBANEAR CANDIDATES ONLY(WITHIN 10 TO 15 KM)MINIMUM 2 YEAR STABILITY2 WHEELER APPLICABLE
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Looking For Ground Staff

Airindia Airways

Air Ticketing Aviation Customer Service Air Hostess Activities Cabin Crew Activities
Job Openings for 25 Ground Staff Jobs for Freshers and experience Kochi/Cochin,Chandigarh,Coimbatore,Chennai,Ernakulam,Trivandrum/Thiruvananthapuram,Mumbai,Bengaluru,Kollam,Kanyakumari, having Educational qualification of : Secondary School, Diploma, B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.Tech, MBBS with Good knowledge in air ticketing,aviation,customer service,Air Hostess Activities,Cabin Crew Activities etc.
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Service Coordinator (Full Time)

Roda Assistance Pvt Ltd

Customer Service
.Handle customer calls during emergency situations, providing immediate and considerate support. Arrange for nearby technicians or towing vehicles to assist customers. Coordinate with service teams to ensure timely and efficient service delivery. Maintain accurate records of customer interactions and service requests. Communicate effectively with customers in a minimum of three languages, including Malayalam and English. Work in various shifts to provide 24/7 support
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Service Advisor

Popular Mega Motors

Customer Relationship Executive Floor Supervisor
Service advisor or Floor supervisor exp in Automobile IndustryWork Loc: Calicut, Ernakulam, Kollam
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Junior Accountant (Full Time) (Female Candidates Required)

Gamma Electricals

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Ernakulam
Bank Reconciliation Customer Care Administrator
Hiring for 2 junior accountant Jobs in Ernakulam,Customer Care,Administrator, for Freshers,Required Educational Qualification is : Other Bachelor Degree, B.Com with Good knowledge in Bank Reconciliation, Customer Care,Administrator etc.
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Looking For Back Office Management (Female Candidates Only)

Health Hr 24-7

Call Center Computer Operations Marketing Communication Customer Service Manager Administration Officer Administration Incharge Administration Supervisor Administrative Secretary Admin Executive Computer Operator Office Assistant Back Office Executive Work From Home
Job Title: Backoffice AssistantLocation: Kottayam, Kerala, IndiaWe are seeking a highly organized and detail-oriented individual to join our team as a Backoffice Assistant in Kottayam, Kerala. The ideal candidate will be responsible for providing administrative support, managing data entry tasks, and ensuring the smooth operation of day-to-day back-office activities. Strong communication skills, proficiency in computer applications, and a proactive attitude are essential. If you thrive in a dynamic work environment and possess excellent organizational skills, we invite you to apply for this exciting opportunity to contribute to our growing team.
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Financial Consultant (Sales) (0-3 Years)

SkillActz

Communication Skills Financial Product Knowledge Willingness to Travel Customer Service Excellence Prospecting & Networking Salesforce Consultant Financial Consultant
As a Financial Consultant , you will be responsible for promoting and selling a diverse range of financial products, including Equity, Currency, Mutual Funds, SIPs, Insurance, PMS, Bonds, Life & General Insurance, Home loans, etc. Key responsibilities include client prospecting, cross-selling to existing clients, providing excellent after-sales service, and ensuring overall client satisfaction. The role requires adaptability, strong time management, problem-solving skills, and a target-oriented approach. Successful candidates should demonstrate market awareness, technological proficiency, and a willingness to travel across different locations in Kerala.We have 15 vacant Financial Consultant (Sales) Jobs in Kochi/Cochin,Ernakulam,Palakkad,Trivandrum/Thiruvananthapuram,Calicut Suburb, Kozhikode,Communication Skills,Financial Product Knowledge,Willingness to Travel,Customer Service Excellence,Prospecting and Networking, for Freshers Educational Qualification : Other Bachelor Degree Skill Communication Skills,Financial Product Knowledge,Willingness to Travel,Customer Service Excellence,Prospecting and Networking etc.
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Front Office Executive (Tour Packages)

Holiday Planet Tours & Travels

  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Palarivattom Ernakulam
Customer Service Tour Enquiry Handling Tour Counter Executive Tour Agent Travel Agent
Handle tour packages enquiries, provide suitable tour packages/ including customization, prompt follow up to confirm. Collect required travel documents, track payment, follow up with service providers and respond to client queries.Coordinate with hotels and service providers for new tour packages/destinations/rates and update the master document.Online/social media promotion and assist in preparing flyers and promotional material.Regularly update client status in Google docs.Very good customer handling and service skills, strong communication skills, convincing and enquiry closing skills.Pleasing personality with a flair for speakingAble to work independently with minimum supervisionProficient in Google Docs, web browsing, E-mail, MS Word, etc.. Speaking Fluency in English is must besides Malayalam
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Customer Support Executive (Female)

Skillzway Eduhub Private Limited

Customer Service Customer Support
Job Openings for 1 Customer Support Executive Job for Freshers in Ernakulam kadavanthara,customer service, having Educational qualification of : Graduates with Good knowledge in customer service etc.
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Customer Service Associate

Diamond Roseries

Customer Service Support
Job DescriptionCustomer Service SupportCustomer Enquiry and UpdatesRecord ManagementsQualificationGraduate in any disciplineMBA preferredExperienceExperience handling Customer and Sales functions in the retail sector, preferably the luxury segment for 02-04 years.
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Service Coordinator (Female)

Unicorn Power Solutions Pvt Ltd

  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Ernakulam
Computer Proficiency Interaction With Customers Managing Field Engineers Service Coordinator Service Engineer
prepare quotations , updating field engineers reports in system, AMC follow up, pm scheduling, coordination field engineers daily activities, interaction with clients.
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Sales Coordinator (3-7 Years)

Jobstars HR Solutions Private Limited

  • 3 - 7 yrs
  • Ernakulam
Customer Care Sales Convincing Power Channel Sales
In the sales coordinator role, you will assist in the review of pre-sale proposals and preparation and administration of sales orders. You will collaborate with the production team and clients to ensure products adhere to client specifications. Success in this role will be demonstrated by proactively participating in the overall sales process to help the team drive sales growth and customer satisfaction. Sales Coordinator Job Responsibilities and Duties:Manages employees daily operations and performanceDesigns sales strategies and processes Generates reports regarding the status of the departmentMaintains files systems and database of sales recordsHires and trains new employeesManages departmental budgetsResponds to client concerns Maintains customer relations and satisfactionSales Coordinator Job Requirements:Any degree with minimum 3 years of experience in sales positionsExcellent communication and coordination skillsProficient in MS Office and sales applicationsExceptional time-management and organizational skillsStrong leadership and interpersonal skillsKnowledgeable in current market regulation and trends
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Best Opportunity to Work With Best Airlines Company Of India

Airindia Airways

Cabin Crew Ground Staff Executive Domestic Ticketing Executive Supervisor Vehicle Driver Airport Manager Customer Service Supervisor
Job details are given below please check and apply fast to get this opportunity Greetings of the DayHiring for Air India airlines for ground staffDescriptionEnglish Must requiredWe are Hiring both Freshers and Experienced CSA Ground Staff Posts..Note: Required Language English and Hindi and regional language also accepted Qualification ;- 12th Pass Graduate Pass Pass Graduate PassHiring for the Urgent bases update your Resume Fast and other details to this olxJob location ;- All International Airport.Gender :- Male / Female both can applyJob shift :- Rotational shift - Day & Night (According to you)Duty time :- 8 Hours OnlyThanks and Regards1.Ground staff :- Rs 20k to 35k2.Cash counter :- Rs 22k to 35k3.Cabin crew :- Rs 25k to 80k4.Security Guard :- Rs 18k to 22k5.Security supervisor :- Rs 20k to 25k6.Air Ticketing:- Rs 20k to Rs 25k7.Accountant:- Rs 28k to Rs 35kLimited job vacancy available Thank YouHR Meena Contact number:- 888237419010 am to 6 pm
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