Array ( [0] => customer-care [1] => kerala ) 100+ Customer Care Fresher Jobs in Kerala | Latest Vacancies
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Customer Care Fresher Jobs in Kerala

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Hiring Fresher / Airport Executive / 12th Pass

Bhartiya Airways

  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kozhikode
Ground Operation Cargo Handling Air Traffic Control Passenger Handling Ground Handling Airport Ground Handling Airport Cargo Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Aviation Ground Management Airport Operation Airline Operations Aircraft Maintenance Air Hostess Airport Ticketing Customer Service Direct Sales Personality Development Basic Computer Skills
We are looking for dedicated Airport Staff to join our team in Kozhikode. This position is suitable for individuals with 0 to 6 years of experience and a minimum qualification of a 12th pass.**Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and baggage handling to ensure a smooth travel experience.- **Safety and Security:** Monitor the airport environment, ensuring compliance with safety regulations and protocols to maintain a secure atmosphere.- **Ticketing and Reservations:** Help passengers with ticket purchases and modifications, ensuring accurate information is provided.- **Information Assistance:** Provide timely and accurate flight information to passengers, including delays, gate changes, and other relevant updates.- **Team Collaboration:** Work alongside other airport personnel to ensure efficient operations and support colleagues in high-pressure situations.**Required Skills and Expectations:**Candidates must possess good communication skills in English and local languages to assist diverse passengers effectively. A friendly and approachable demeanor is essential to enhance customer experience. Attention to detail is important for tasks such as ticketing and safety checks. Flexibility in working hours, including weekends and holidays, is expected due to the nature of airport operations. Basic computer skills are necessary for handling reservations and information systems. A proactive attitude towards problem-solving will help you thrive in this dynamic environment.
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Hiring Fresher - Airport Executive - Kochi

Career Compass

  • Fresher
  • 9.0 Lac/Yr
  • Kochi
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
Key Responsibilities:1. Provide excellent customer service and assistance to passengers at the ticketing counter.- Greet passengers, answer their queries, and assist them in booking or changing flights.2. Issue tickets, boarding passes, and baggage tags to passengers.- Ensure accurate information is provided on tickets and process payments efficiently.3. Handle reservations, bookings, and cancellations using computerized systems.- Update passenger information, assign seats, and handle flight schedule changes.4. Ensure compliance with airline policies, safety regulations, and security procedures.- Adhere to standard operating procedures to maintain a safe and secure environment for passengers.5. Collaborate with other airport staff, including ground crew and security personnel, to ensure smooth operations.- Coordinate with different departments to address passenger needs and resolve any issues promptly.Required Skills and Expectations:1. Good communication skills and a friendly demeanor.2. Basic computer knowledge to operate ticketing systems.3. Ability to work under pressure and handle customer complaints professionally.4. Attention to detail to accurately process tickets and follow procedures.5. Willingness to work in shifts, including evenings, weekends, and holidays.6. Ability to adapt to a fast-paced and dynamic work environment at the airport.
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Ground Staff || Freshers & Experienced

Aviation Job Placement Company

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kochi
Offline Data Entry Computer Operator Ground Operation Man Management Passport Checking Air Hostess Customer Care Human Resource
Urgent Hiring For Ground Staff Interview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - KochiWork Experience - Fresher & 1 YearSkills - Data Entry, Back Office, Computer Operator Etc
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Walkin For Customer Service Associate Jobs (Freshers)

Otto Clothing Pvt Ltd

  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Thiruvananthapuram
Customer Care Cons Customer Relationship Customer Guidance Team Orientation Good Communication Skills
We are looking for a dedicated Customer Care Associate to join our team in Trivandrum. This role is ideal for individuals with 0 to 3 years of experience who have completed at least the 10th grade. As a Customer Care Associate, you will be responsible for assisting customers with their inquiries and providing them with the best possible service.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries through phone, email, or in-person. You will help resolve their issues, provide information about products or services, and ensure customer satisfaction at all times.2. **Problem Resolution**: Identify and assess customer needs to achieve their satisfaction. You will work with customers to find solutions, addressing complaints and issues as they arise.3. **Communication**: Clearly convey information to customers and maintain a professional demeanor. Strong listening skills are necessary to understand customer concerns and provide accurate responses.4. **Record Keeping**: Maintain detailed records of customer interactions and transactions. You will update system information to ensure a smooth workflow.Required Skills and Expectations:Candidates must have excellent communication and interpersonal skills, as well as a friendly and approachable attitude. A willingness to learn and adapt is essential in this dynamic role. Strong problem-solving skills and the ability to work well under pressure are important. Teamwork and reliability will be crucial for contributing positively to the work environment.
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Fresher hiring for Ground Staff

Cloud Careers Services

  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kochi
Passenger Handling Baggage Handling Customer Service Customer Support Boarding Pass Executive Safety & Security Safety Security Officer Operational Support Operational Executive Excellent Communication Interpersonal Skills Customer Service Orientation Problem Solving Teamwork Coordination
As a Ground Staff member based in Kochi, you will play a crucial role in ensuring that airport and airline operations run smoothly and efficiently. Your responsibilities will include:- **Check-in Assistance**: Support passengers during the check-in process, verifying their identification and travel documents to ensure a seamless start to their journey.- **Baggage Handling**: Help manage luggage, including checking in, loading, and unloading bags, while ensuring all items are handled with care.- **Customer Service**: Provide friendly and efficient support to passengers, answering their questions and addressing any concerns to enhance their travel experience.- **Boarding Management**: Assist with the boarding process, ensuring passengers board in an orderly manner and follow airport regulations.- **Safety and Security Checks**: Participate in safety protocols by conducting security checks on passenger baggage and reporting any suspicious behavior to maintain a secure environment.- **Communication**: Liaise with other staff and departments to ensure that all operational matters are coordinated effectively, keeping everyone informed of important updates.Candidates should have a minimum of a 12th-grade education and be comfortable working in a busy environment. You should possess strong communication skills, be detail-oriented, and have a friendly demeanor. Experience in customer service is a plus but not mandatory; we welcome freshers. A willingness to work in shifts, including weekends and holidays, is essential for this full-time office role.
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Service Boy (Freshers) Pathanamthitta

Livblends Hospitality

  • Fresher
  • 2.3 Lac/Yr
  • Thiruvalla Pathanamthitta
Customer Service Cash Handling Delivery Teamwork Food Handling Multitasking Time Management
We are looking for a dedicated Service Boy to join our team in Thiruvalla. This is a full-time position suitable for freshers who have completed their 12th grade. The Service Boy will play a vital role in maintaining our office environment and ensuring customer satisfaction.**Key Responsibilities:**- **Greeting Customers:** Welcome visitors and clients warmly, making them feel comfortable as they arrive.- **Assisting with Orders:** Help in taking and delivering food or beverage orders, ensuring they are served promptly and accurately.- **Maintaining Cleanliness:** Keep the dining and serving areas clean and organized to provide a pleasant atmosphere for customers.- **Restocking Supplies:** Regularly check and refill necessary supplies, such as napkins, condiments, and cleaning materials to ensure smooth operations.- **Supporting Team Members:** Work closely with the kitchen and front-end staff, helping wherever needed to ensure efficient service.**Required Skills and Expectations:**The ideal candidate should have a polite and friendly demeanor, as customer interaction is key to the role. Basic communication skills in English and local languages are important for effective interaction. A team-oriented attitude and the ability to follow instructions are essential, as you will be working closely with various staff members. Punctuality and reliability are expected, as the role requires consistent attendance and timely completion of tasks. A willingness to learn and adapt in a busy environment is crucial for success in this position.
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Freshers For Clearing Executive - Pathanamthitta

Star Travels and Consultancy

  • Fresher
  • 2.0 Lac/Yr
  • Kozhencherry Pathanamthitta
Clearing Procedures Risk Management Customer Service Time Management Teamwork
We are looking for a Clearing Executive to join our team in Kozhencherry, Pathanamthitta. This is a full-time position suitable for freshers who have completed their 10th grade. The role requires you to assist in clearing processes while ensuring smooth operations.Key Responsibilities:- **Document Verification**: You will check and verify various documents related to clearing processes, ensuring accuracy and compliance. This is crucial for smooth operations.- **Coordination with Teams**: You will work closely with other team members and departments to ensure that all clearing tasks are completed on time. Clear communication is essential for effective collaboration.- **Data Entry**: You will be responsible for entering data related to clearing tasks into the system. Attention to detail is important to avoid errors and maintain accurate records.- **Client Interaction**: Occasionally, you may interact with clients to provide updates on their clearing requests or to clarify any issues. Good communication skills will help in managing client relationships.Required Skills and Expectations:We expect you to be organized and detail-oriented. Time management is essential as you will handle multiple tasks. Basic computer skills, especially in data entry, will be necessary. A willingness to learn and adapt is crucial since you will be working in a dynamic environment. Strong communication skills will help you effectively coordinate with colleagues and clients.
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Hiring Fresher - Ground Staff - Kozhikode

Indo Job Solutions

  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Kozhikode
Air Ticketing Aviation Customer Service Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Aviation Security Airport Cargo Aircraft Maintenance
Ground Staff are responsible for assisting passengers and ensuring smooth airport operations on the ground. They handle passenger services, baggage handling, check-in procedures, boarding, and coordination with airline and airport authorities to maintain safety and efficiency.Key ResponsibilitiesAssist passengers during check-in, boarding, and arrival procedures.Verify passenger tickets, passports, and travel documents.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Handle passenger queries, complaints, and special assistance requests.Coordinate with airline crew, security, and airport authorities.Ensure proper loading and unloading of passenger baggage.Assist passengers with wheelchairs, elderly passengers, and unaccompanied minors.Maintain safety and security regulations at the airport.Ensure smooth boarding and deboarding of passengers.Skills RequiredExcellent communication and customer service skillsAbility to work in team environmentsProblem-solving and quick decision-making abilityProfessional appearance and attitudeBasic computer knowledgeAbility to work in rotational shifts including nights and weekendsQualificationMinimum 10+2 (Higher Secondary) or Graduate in any disciplineDiploma or certification in Aviation, Hospitality, or Travel Management (preferred)ExperienceFreshers can applyPrior experience in customer service, hospitality, or aviation is an advantageSalary (India Approx.)18,000 35,000 per month for freshersHigher with experience and airline company
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Jobs by Related Category

Walk-in For Female - Fresher - Urgent Requirement For Customer Relationship Officer

Eben telecom

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Kaloor Kochi
Customer Support Cold Calling Inbound Voice Process Outbound Calling Call Center Customer Handling Customer Service
Immediate Hiring Female Candidates Preferred Customer Relationship Officer (CRO) Automobile Industry Location: Kaloor, Kochi Languages: English & Malayalam Eligibility: Freshers & Experienced (Any age, any qualification welcome) Job Role: Handling customer calls Explaining car details Service follow-ups & customer support Working Hours: 9:00 AM 6:00 PM Sunday fixed off Salary: 12,000 Take-home (Freshers) 13,000 14,000 Take-home (Experienced) Incentives applicable after 3 months Immediate joiners only
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Opening For Sales Support Executive (Female)

Selzer Polymers

  • 0 - 4 yrs
  • 2.0 Lac/Yr
  • Ernakulam
Customer Relationship Direct Sales Customer Care
Job Title: Sales Support ExecutiveCompany: Selzer PolymersLocation: Kolenchery / PancodePreferred Candidate: Female candidates residing near Kolenchery.Job Description: Selzer Polymers is looking for a responsible and customer-focused Sales Support Executive to assist sales operations and coordinate with customers. The ideal candidate should live nearby and be able to support day-to-day sales activities efficiently.Key Responsibilities: Support the sales team with daily sales activitiesHandle customer inquiries through phone, WhatsApp, and direct interactionPrepare quotations, invoices, and sales reportsMaintain accurate customer and sales recordsFollow up on orders, deliveries, and paymentsCoordinate with internal teams for smooth order processingAssist in promotional and sales-related tasksRequirements: Female candidates preferredMust be residing in or near Kolenchery / PancodeMinimum qualification: Plus Two / Diploma / DegreeBasic computer skills (MS Office, email, billing software preferred)Good communication skills in Malayalam; English is a plusFriendly attitude and customer-handling skillsExperience in sales support or customer service is an added advantageWork Details: Working hours: 9:00 AM to 5:00 PMJob Type: Full-timeWork Location: In person
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Telephonic For Airline Customer Service Representative Jobs (Freshers)

Fly Journey Aviation

  • 0 - 3 yrs
  • 15.0 Lac/Yr
  • Kochi
Problem-solving Teamwork Customer Service
As an Airline Customer Service Executive in Kochi/Cochin, India, you will be responsible for assisting passengers with flight bookings, resolving customer inquiries, and providing excellent service to ensure a smooth travel experience. You will handle check-in procedures, manage luggage inquiries, and assist passengers with boarding processes to ensure a seamless journey. Additionally, you will handle customer complaints and issues effectively and professionally, maintaining a positive attitude and ensuring customer satisfaction.The ideal candidate for this role will have excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. You should be detail-oriented, organized, and able to multitask effectively. A high school diploma or equivalent is required, with previous customer service experience preferred but not mandatory. You should have a passion for helping others and a willingness to go above and beyond to assist passengers and provide exceptional service. A strong work ethic, team player mentality, and a commitment to delivering top-notch customer service are essential for success in this role.
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Urgent Requirement For Retail Sales Associate

Search Clothes

  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Kuravilangad Kottayam
Retail Sales Customer Handling
Retail Sales staff vacancy for freshers or experienced people for a branded apparel fashion store at KURAVILANGADUSearch Clothes is an Exporter, Wholesaler and Retailer of selected International Brands' Export Garments for Men, Women and Kids,
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Looking For BPO Customer Support Executive

Epiq India Support Services LLP

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Kochi
BPO Operations Voice Process Domestic BPO Customer Support Customer Care BPO Basic Computer Skills Good Communication Skills BPO Voice Outbond Calls Call Center
Customer Service + Renewals (Experienced)Locations: Kochi (High Priority)Languages: English+ Telugu/MalayalamEligibility: HSC Pass Age: 2235Experience: Min. 1 year in Customer Service / Renewals / UpsellingSalary: 18,000 22,000 In-Hand (Based on last drawn)Shift:Females: 10 AM 7 PMMales: 12 PM 9 PM
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Female - Opening For Business Development Coordinator Fresher

Orell Technosystems (I) Pvt Ltd

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Kakkanad Kochi
Communication Skills Client Management Marketing Customer Service Problem Solving Time Management Client Relationship
Excellent Proficiency in English and HindiAbility to call potential customers to generate leadsKeen on promoting the products and servicesOutstanding presentation and communication skillsExcellent management, leadership and organizational skillsFast leaner with a passion for salesKeep records of sales, revenue, invoices etc.Provide trustworthy feedback and after-sales support
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Hiring For 12th Pass Freshers - Cashier

Vkay Group

  • 0 - 3 yrs
  • Kazhakkoottam Thiruvananthapuram
Customer Management Product Promotion Cash Handling
Role Overview:As a cashier in retail operations, your primary responsibility is to provide excellent customer service by accurately processing sales transactions and ensuring a smooth checkout experience. You will be an integral part of the retail team, handling cash, credit card transactions, and maintaining the cash register system. Your attention to detail, friendly demeanor, and ability to handle money effectively are essential for this role.Key Responsibilities:- Customer Service: Greet customers in a friendly and professional manner, assist them with their purchases, answer inquiries, and resolve any concerns or issues related to the checkout process.- Point of Sale (POS) Operations: Operate the cash register system and POS software efficiently and accurately. Scan and record items accurately, apply discounts or promotions as required, and ensure prices are correct.- Product Knowledge: Familiarize yourself with the store's products, promotions, and sales to effectively assist customers with their purchases and provide recommendations when needed.- Bagging and Packaging: Properly bag or package customers purchases, ensuring items are handled carefully and packaged securely to prevent damage. Offer assistance in carrying heavy or bulky items to customers vehicles when required.- Store Maintenance: Keep the checkout area clean and organized, ensuring the availability of necessary supplies such as bags, receipt paper, and pens. Assist in restocking merchandise near the cash register area as needed.- Returns and Exchanges: Process returns and exchanges according to the store's policies, verify items and receipts, and issue appropriate refunds or store credits. Handle any customer inquiries or complaints related to returns.- Sales Support: Assist in other areas of the store as needed, such as restocking shelves, organizing displays, or providing support during busy periods. Collaborate with other team members to maintain an efficient and productive work environment.- Security and Loss Prevention: Adhere to store security procedures, including verifying identification for age-restricted purchases, checking bills for counterfeits, and reporting any suspicious activities or discrepancies to management.- Compliance: Follow all applicable laws, regulations, and store policies, including those related to cash handling, privacy, and customer information confidentiality.Qualifications and Skills:- Degree.- Previous cashier or customer service experience in a retail environment is preferred.- Strong numeracy skills and attention to detail.- Excellent interpersonal and communication skills.- Ability to handle cash transactions accurately and efficiently.- Familiarity with cash register systems and POS software is a plus.- Basic computer proficiency.- Physical stamina to stand for extended periods.- Flexibility to work evenings, weekends, and holidays as required by the store's operating hours.- Freshers can apply.
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Freshers & Experience || Full Time || Customer Care Executive

Jobsnta Hr Services

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Ernakulam
Operations Finance Customer Care
a) Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions. b) Ensure proper verification, checking, appraisal and melting of purchasing gold ornaments/bar/coin.c) Ensure proper documentation before purchasing and keep all the documents duly completed in all respect in safe custody, as per set guidelinesd) Scrutinize the daily voucher and ensure proper maintenance, as well as safe keeping of vouchers e) To undertake new assignments/ duties being assigned as a part of centre job rotation carried out at time to timef) Daily verification of cash when designated or given charge of cashier duties g) Daily and regular verification of the gold and silver products and other securitiesh) Balancing and tallying of all accounts at stipulated intervals adhering to the laid down procedure as per the manual of instructions.i) To be thorough with the Product manual and all operational/administrative instruction issued head office from time to time j) Cash carrying/remittance and other cash related operations/bank account operation as directed by the branch manager/management from time to timek) To ensure quality of business and operational efficiency through proper process adherence and facilitate smooth functioning of centersl) Attending to any other duties that may be assigned/by the superiors/management from time to time m) To take upon voluntarily and without objection the duties of the other staff member as far as possible if exigencies warrant so.n) Maintain data confidentiality o) Promote and maintain positive relations with all the contacts, customers and potential customers p) Assist walk-in customers; maintain highest level of customer service by being polite, courteous, avoid conflict, wisely handling the present and prospective customers.q) Able to work in a target oriented environment which includes indoor/outdoor marketing activity r) Effectively communicate on the product features to the customers
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12th Pass Freshers For Waiter

Ente Amma Vegetarian Restaurant

  • 0 - 1 yrs
  • Kottayam
Smart and Energetic Hospitality Customer Service
- Greet and seat customers: As a waiter, you will be responsible for welcoming customers as they enter the restaurant and directing them to their tables.- Take food and drink orders: You will need to accurately record customers' food and drink orders and communicate them to the kitchen staff.- Serve food and beverages: Deliver orders to customers' tables in a timely and courteous manner, ensuring accuracy and presentation meet expectations.- Check on customer satisfaction: Periodically check on customers to ensure they are enjoying their meals and address any concerns or requests they may have.- Handle payments: Process customers' payments, issue receipts, and handle cash transactions accurately.- Assist with cleaning and setup: Help in setting up tables, organizing the dining area, and cleaning up after customers have finished their meals.Required Skills and Expectations:- Must be smart, presentable, and energetic to provide excellent customer service.- Prior experience in the hospitality industry is preferred but not required.- Strong communication skills to interact effectively with customers and colleagues.- Ability to work efficiently in a fast-paced environment and multitask effectively.- Must have a positive attitude, be a team player, and willing to provide support wherever needed.
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Freshers & Experience || Full Time || Air Cargo Executive

Flysky Job Solutions

Cargo Operations Knowledge Cargo Handling Cargo Freight Management Freight Forwarding Freight Forwarders Air Freight Freight Manager Freight Airway Bill Preparation Customs & Regulatory Compliance Inventory & Warehouse Management Logistics Coordination Logistics Operations Safety & Security Procedures Administrative Skills Analytical Skills Customer Service Orientation Multitasking Time Management
Position OverviewAn Air Cargo Executive is responsible for managing and coordinating the movement of cargo through air transport. The role involves handling documentation, ensuring regulatory compliance, coordinating with airlines, customs, and clients, and maintaining efficient cargo operations from origin to destination. The executive ensures smooth, timely, and secure shipment handling while delivering high levels of customer service.Key Responsibilities1. Cargo Operations & CoordinationManage day-to-day air cargo import/export operations.Liaise with airlines, freight forwarders, customs brokers, and ground handling agents.Plan and coordinate cargo loading, unloading, and storage operations.Monitor shipment movement and ensure timely dispatch and delivery.Handle special shipments such as perishable, valuable, or dangerous goods in compliance with IATA standards.2. Documentation & CompliancePrepare and verify all shipment-related documents including Air Waybills (AWB), invoices, packing lists, and cargo manifests.Ensure compliance with customs regulations, DGCA, IATA, and airline policies.Coordinate with clearing agents for customs clearance and documentation submission.Maintain accurate and updated shipment records for audits and reporting.3. Customer Service & CommunicationCommunicate with clients regarding shipment status, rates, and delivery timelines.Provide quotations, shipping schedules, and cargo tracking updates.Handle customer complaints or delays with prompt and professional resolution.Build and maintain long-term relationships with customers and airline partners.4. Pricing & Revenue ManagementCoordinate with airlines and consolidators for cargo space and rate negotiation.Prepare cost estimates, quotations, and billing documentation.Monitor freight rates, surcharges, and optimize cost efficiency for shipments.5. Safety & Quality ControlEnsure all cargo operations comply with safety and security standards.Verify correct labeling, packaging, and handling of cargo, especially hazardous materials.Conduct inspections to ensure proper cargo documentation and storage.6. Reporting & Administrative TasksPrepare daily, weekly, and monthly reports on shipment activities and performance metrics.Maintain systematic filing of shipment records, invoices, and delivery notes.Support audit activities and maintain confidentiality of all cargo-related information.Preferred Skills & CompetenciesStrong knowledge of air cargo procedures and airline operations.Familiarity with IATA, DGCA, and customs regulations.Proficiency in MS Office, CargoSpot, Cargowise, or similar cargo software.Excellent communication, coordination, and negotiation skills.Attention to detail, accuracy, and ability to work under pressure.Strong analytical and problem-solving abilities.Team player with customer-focused attitude.Educational QualificationGraduate in Logistics, Supply Chain Management, Aviation, or Commerce (preferred).Additional certification in IATA Cargo Handling / Dangerous Goods Regulations (DGR) is an added advantage.Experience Required06 years of experience in air cargo operations, freight forwarding, or airline cargo department.Freshers with IATA or logistics training may also apply for junior roles.Work EnvironmentBased at airport cargo terminals, airline offices, or freight forwarding companies.Shift-based work including weekends or holidays depending on flight schedules.Requires coordination with internal departments and external authorities.Key Performance Indicators (KPIs)On-time cargo dispatch and delivery rateCustomer satisfaction and retentionDocumentation accuracyRevenue generation and cost efficiencyCompliance and safety adherence
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Air Ticketing Executive - Full Time - Freshers

Trijet Aviations

Air Ticketing Ticket Booking Customer Relationship Ground Staff Ground Hostess Airport Ground Staff Airline Ground Staff Ground Staff Executive Ground Handling Staff Airport Ticketing Airport Staff Airport Executive
We are looking for 649 Air Ticketing Staff Posts in Kochi/Cochin, Trivandrum/Thiruvananthapuram, Kannur, Kozhikode/Calicut, Mangalore, Ranchi, Dibrugarh, South Sikkim, Darjeeling, Shillong, with deep knowledge in Air Ticketing, Ticket Booking, Customer Relationship, Ground Staff, Ground Hostess, Airport Ground Staff, Airline Ground Staff, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Staff, Airport Executive and Required Educational Qualification is : 12th Pass
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Freshers For Sales Coordinator - Kochi

MeritoServ

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Vennala Kochi
Customer Support Direct Sales Coordination Skills
Job Openings for 1 Sales Coordinator Job for Freshers to Experienced in Vennala, Kochi, having Educational qualification of : 12th Pass with Good knowledge in Customer Support, Direct Sales, Coordination Skills etc. Contact us:+91 89215 47729
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Ground Staff Fresher

Aviation Job Placement Company

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kochi
Computer Operator Human Resource Executive Passport Checking Air Hostess Ticket Booking Ticket Checking Staff Customer Care Man Management Offline Data Entry Back Office Processing
Urgent Hiring for Ground Staff skill Fresher and Data Entry Computer Operator, Passport Checking, Ticket Checking salary Package 30k to 35kjob Location all Over India
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Ground Handling Staff Fresher

Trijet Aviations

Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Airport Ticketing Airport Staff Airline Ground Staff Airlines Cabin Crew Airline Customer Service
Ground Handling Staff are responsible for ensuring the efficient and safe handling of aircraft on the ground at airports. They assist in a variety of tasks to support the operations of airlines and ensure that flights depart and arrive on time. Some of the key responsibilities and skills required for this role include:- Assisting with aircraft parking and towing- Coordinating baggage handling and loading/unloading- Marshalling aircraft during takeoff and landing- Communicating with pilots and ground crew to ensure smooth operations
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12th Pass Freshers For Cabin Crew

Cloud Careers Services

  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Calicut Suburb Kozhikode
Passenger Safety Passenger Handling Passenger Support Passenger Service Safety Instructions Safety Procedures Safety Regulations In-Flight Responsibilities Excellent Communication Interpersonal Skills Customer Service Skills Teamwork Multitasking Ability
Cabin Crew members are responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide excellent customer service, assist passengers with boarding and in-flight needs, demonstrate safety procedures, and handle emergencies if they occur. Their main responsibility is to maintain passenger safety while delivering a pleasant travel experience.Key ResponsibilitiesPassenger SafetyConduct pre-flight safety checks of emergency equipment.Demonstrate safety procedures such as seat belts, oxygen masks, and emergency exits.Ensure passengers follow all safety regulations during the flight.Handle emergency situations such as medical issues, turbulence, or evacuation procedures.Passenger ServiceWelcome passengers and assist them in finding their seats and storing luggage.Provide information about flight duration, safety instructions, and services.Serve meals, beverages, and refreshments during the flight.Ensure passenger comfort throughout the journey.Pre-Flight DutiesAttend pre-flight briefing with the captain and crew.Review flight details, weather conditions, and safety instructions.Check availability of food, beverages, and safety equipment.In-Flight ResponsibilitiesMonitor the cabin regularly to ensure passenger safety and comfort.Assist passengers with special needs such as children, elderly passengers, and disabled travelers.Handle passenger requests and complaints professionally.Post-Flight DutiesAssist passengers during disembarkation.Conduct a final cabin inspection for lost items or safety issues.Prepare reports on incidents or passenger concerns.Required SkillsExcellent communication and interpersonal skillsStrong customer service skillsAbility to remain calm under pressureTeamwork and coordinationProblem-solving abilityGood grooming and professional appearanceMultitasking abilityEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Tourism is preferred.ExperienceFreshers can apply.Experience in hospitality, customer service, or aviation is an advantage.Physical RequirementsGood personality and grooming standards.Height requirements may vary by airline.Good eyesight and physical fitness.Ability to stand and move for long hours.Work EnvironmentWork onboard domestic and international flights.Rotational shifts including night, weekends, and holidays.Frequent travel and time zone changes.
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12th Pass Freshers For Airport Executive

Bhartiya Airways

  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Thiruvananthapuram
Ground Operation Cargo Handling Air Traffic Control Passenger Handling Ground Handling Airport Ground Handling Airport Cargo Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Aviation Ground Management Airport Operation Airline Operations Aircraft Maintenance Air Hostess Direct Sales Personality Development Basic Computer Skills Customer Service Airport Ticketing
As an Airport Staff member, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will include:- **Customer Service**: Assisting passengers with inquiries and providing information about flight schedules, ticketing, and general airport services.- **Check-in Support**: Helping passengers during the check-in process, including verifying travel documents, issuing boarding passes, and ensuring luggage is properly tagged.- **Baggage Handling**: Coordinating with baggage services to ensure that luggage is safely transported from check-in to the aircraft and retrieved upon arrival.- **Safety and Security**: Ensuring that all safety regulations are followed and helping to maintain a secure airport environment.- **Communication**: Working closely with airline staff and other airport personnel to relay important information regarding flights, delays, and gate changes to passengers.To be successful in this role, you should possess the following skills and expectations:- **Strong Communication Skills**: You should be able to communicate clearly and effectively with passengers and team members.- **Team Player**: Collaborating well with colleagues and contributing positively to a team environment is crucial.- **Attention to Detail**: Being detail-oriented is important for managing ticketing processes and ensuring compliance with safety regulations.- **Adaptability**: The ability to handle various situations quickly and efficiently, especially in a fast-paced environment.- **Customer-Oriented Approach**: A focus on providing excellent service to ensure a positive experience for all passengers. This is a full-time position based in Thiruvananthapuram, and candidates with varying levels of experience, from fresh graduates to those with up to six years in related roles, are encouraged to apply.
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Airport Guest Relationship Executive Fresher

Career Compass

  • Fresher
  • 18.0 Lac/Yr
  • Kochi
Customer Support Customer Service Ground Staff Activities Airport Operation Passenger Handling Guest Handling Ground Operation Airline Operations Airline Customer Service Customer Relationship Ground Management
We are looking for enthusiastic individuals to join our team as Airport Staff in cochin. This is a full-time position suitable for freshers who have completed at least their 10th grade education.**Key Responsibilities:**- **Customer Service:** Assist passengers by providing information about flights, baggage handling, and airport facilities to ensure a pleasant travel experience.- **Check-In Assistance:** Help passengers with check-in processes, including issuing boarding passes and verifying travel documents.- **Baggage Handling:** Support in managing and guiding the movement of luggage, ensuring it is handled correctly and reaches the appropriate flights.- **Safety and Security Checks:** Participate in regular safety inspections and checks, ensuring the airport environment remains secure for both passengers and staff.- **Coordination with Airlines:** Work closely with airline representatives to ensure smooth operations, including handling delays and other passenger queries.**Required Skills and Expectations:**- Good Communication: Ability to communicate clearly and courteously with passengers and colleagues is essential.- Team Player: Should work well in a team, collaborating with various airport departments to provide efficient service.- Attention to Detail: Must pay attention to details, particularly when dealing with documents and passenger information.- Problem-Solving Skills: Ability to handle unexpected situations calmly and effectively is important for smooth airport operations.- Positive Attitude: A friendly and approachable demeanor will help enhance the overall passenger experience.
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Interview For Airport Guest Relationship Executive || 10th Pass - Freshers

Career Compass

  • Fresher
  • 18.0 Lac/Yr
  • Kozhikode
Customer Support Customer Service Ground Staff Activities Airport Operation Passenger Handling Guest Handling Ground Operation Airline Operations Airline Customer Service Customer Relationship Ground Management
We are looking for enthusiastic individuals to join our team as Airport Staff in calicut. This is a full-time position suitable for freshers who have completed at least their 10th grade education.**Key Responsibilities:**- **Customer Service:** Assist passengers by providing information about flights, baggage handling, and airport facilities to ensure a pleasant travel experience.- **Check-In Assistance:** Help passengers with check-in processes, including issuing boarding passes and verifying travel documents.- **Baggage Handling:** Support in managing and guiding the movement of luggage, ensuring it is handled correctly and reaches the appropriate flights.- **Safety and Security Checks:** Participate in regular safety inspections and checks, ensuring the airport environment remains secure for both passengers and staff.- **Coordination with Airlines:** Work closely with airline representatives to ensure smooth operations, including handling delays and other passenger queries.**Required Skills and Expectations:**- Good Communication: Ability to communicate clearly and courteously with passengers and colleagues is essential.- Team Player: Should work well in a team, collaborating with various airport departments to provide efficient service.- Attention to Detail: Must pay attention to details, particularly when dealing with documents and passenger information.- Problem-Solving Skills: Ability to handle unexpected situations calmly and effectively is important for smooth airport operations.- Positive Attitude: A friendly and approachable demeanor will help enhance the overall passenger experience.
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Airport Guest Relationship Executive (Freshers) Kollam

Career Compass

  • Fresher
  • 18.0 Lac/Yr
  • Kollam
Customer Support Customer Service Ground Staff Activities Airport Operation Passenger Handling Guest Handling Ground Operation Airline Operations Airline Customer Service Customer Relationship Ground Management
We are looking for enthusiastic individuals to join our team as Airport Staff in kollam. This is a full-time position suitable for freshers who have completed at least their 10th grade education.**Key Responsibilities:**- **Customer Service:** Assist passengers by providing information about flights, baggage handling, and airport facilities to ensure a pleasant travel experience.- **Check-In Assistance:** Help passengers with check-in processes, including issuing boarding passes and verifying travel documents.- **Baggage Handling:** Support in managing and guiding the movement of luggage, ensuring it is handled correctly and reaches the appropriate flights.- **Safety and Security Checks:** Participate in regular safety inspections and checks, ensuring the airport environment remains secure for both passengers and staff.- **Coordination with Airlines:** Work closely with airline representatives to ensure smooth operations, including handling delays and other passenger queries.**Required Skills and Expectations:**- Good Communication: Ability to communicate clearly and courteously with passengers and colleagues is essential.- Team Player: Should work well in a team, collaborating with various airport departments to provide efficient service.- Attention to Detail: Must pay attention to details, particularly when dealing with documents and passenger information.- Problem-Solving Skills: Ability to handle unexpected situations calmly and effectively is important for smooth airport operations.- Positive Attitude: A friendly and approachable demeanor will help enhance the overall passenger experience.
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Hiring Freshers || Receptionist

Flysky Job Solutions

Communication Skills Interpersonal Skills Customer Service Front Desk Management Technical Support Administrative Skills Organizational Skills Behavioral Competencies Professional Communication Time Management Multitasking Customer-oriented Mindset Teamwork Adaptability
Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.
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Hiring Freshers || Airport Ground Staff

Flysky Job Solutions

Customer Service Communication Air Ticketing & Reservation Check-in Procedures Baggage Handling Safety & Security Awareness Flight Coordination Passenger Assistance Technical & System Skills Report Preparation Teamwork Time Management Multitasking Professional Appearance Customer-oriented Attitude
Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.
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Openings For Flight Attendant || Freshers & Experienced

Flysky Job Solutions

Customer Service Safety & Security Emergency Response Crisis Management Security Awareness Passenger Screening Handling Complaints Communication & Interpersonal Diplomacy Teamwork & Coordination Positive Attitude Professional Appearance Hospitality Adaptability
We have vacant of 27 Urgent vacancy for Flight Attendant at Aviation industry Jobs in Ahmedabad, Guwahati, Vijayawada, Goa, Hubli, Kannur, Nashik, Imphal, Amritsar, Chennai, for Freshers Educational Qualification : 12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Customer Service, Safety etc.
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Hiring For 12th Pass Freshers - Air Cargo Executive

Indo Job Solutions

  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Kannur
Ground Staff Cabin Crew Air Ticketing Executive Customer Handling Executive Passport Checking Officer Air Traffic Controller Air Cargo Executive Cargo Handler Airport Cargo Airport Staff
- Coordinate the loading and unloading of cargo onto aircraft:Responsible for ensuring efficient and safe loading and unloading of cargo onto aircraft, following all safety and security protocols.- Track and monitor shipments to ensure timely delivery:Monitor the movement of cargo from origin to destination, proactively identifying and resolving any issues that may arise to ensure timely delivery.- Communicate with airlines, freight forwarders, and other stakeholders:Maintain effective communication with all parties involved in the transportation process to coordinate schedules, address any concerns, and provide updates on shipment status.- Prepare and maintain accurate documentation:Ensure all necessary paperwork is completed accurately and in a timely manner to facilitate smooth cargo operations and comply with regulations.- Handle customer inquiries and resolve complaints:Address customer inquiries regarding shipment status, delays, or any other issues promptly and professionally, striving to provide excellent customer service at all times.Skills and Expectations:- Excellent communication skills to interact with various stakeholders effectively.- Attention to detail to ensure accurate documentation and smooth cargo operations.- Ability to work under pressure in a fast-paced environment.- Basic computer skills for tracking shipments and maintaining records.- Willingness to work flexible hours, including evenings and weekends, as needed.
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Office Assistant Jobs For 12th Pass Freshers

Indo Job Solutions

Written Communication Interpersonal Skills Multitasking Time Management Customer Handling Document Management Call Coordinator Administration Adaptability Organizational Skills Problem Solving Customer Focus Data Entry
Job Summary:The Office Assistant cum Telecaller is responsible for handling administrative and clerical tasks in the office while managing inbound and outbound calls to clients and customers. This dual role ensures smooth office operations, effective communication, and customer satisfaction through efficient coordination and professional interaction.Key Responsibilities: Office Administration DutiesMaintain office files, records, and documents systematically (physical & digital).Handle incoming and outgoing correspondence, emails, and phone calls.Assist in preparing reports, invoices, letters, and presentations.Manage attendance registers, visitor logs, and office supplies.Support HR, accounts, and admin departments in daily operations.Coordinate meetings, appointments, and travel arrangements.Maintain inventory and oversee procurement of office materials.Handle couriers, photocopying, scanning, and documentation work.Ensure office cleanliness, organization, and smooth workflow. Telecalling & Customer Service DutiesMake outbound calls to customers or leads for promotion, follow-ups, or feedback.Handle inbound calls professionally, providing information and resolving queries.Maintain call records, customer databases, and lead tracking sheets.Follow up on inquiries, quotations, and payments when required.Explain company products or services clearly to prospective clients.Generate leads and assist the sales or marketing team in achieving targets.Handle customer complaints with patience and professionalism.Maintain daily call logs and reporting to management.Required Skills & Competencies:Excellent verbal and written communication skills.Strong interpersonal and customer-handling skills.Good telephone etiquette and a polite, confident manner.Proficient in MS Office (Word, Excel, PowerPoint, Outlook).Data entry accuracy and record management.Time management, multitasking, and organizational ability.Teamwork and adaptability in a fast-paced environment.Goal-oriented and self-motivated personality.Educational Qualification:Minimum: 10+2 or Diploma in any discipline.Preferred: Bachelors Degree in Arts, Commerce, or Business Administration.Experience:03 years of experience in telecalling, office administration, or customer service.Freshers with good communication skills are also welcome.Work Environment:Office-based role (day shift).Coordination with internal departments (Sales, Accounts, HR, etc.).Interaction with clients, vendors, and customers over phone and email.Job Type:Full-time / PermanentSalary Range:As per company policy and experience level
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Openings For Air Hostess || Freshers & Experienced

Indo Job Solutions

Safety & Emergency Procedures Aviation Security Aviation Trainer Cabin Attendant Cabin Crew Safety Compliance Strong Customer Service Orientation Professional Attributes Responsibility Discipline Stress Management Time Management Multitasking Skills Cultural Sensitivity
Position OverviewWe are looking for a professional and customer-focused Air Hostess (Cabin Crew) to ensure the safety, comfort, and satisfaction of passengers during flights. The role involves delivering exceptional in-flight service, managing passenger needs, and ensuring compliance with safety and security regulations. Air Hostesses represent the airlines brand and play a key role in enhancing the passenger experience.Key ResponsibilitiesWelcome passengers on board and guide them to their seats.Conduct pre-flight safety checks and ensure cabin readiness.Demonstrate and explain safety procedures and emergency protocols.Provide in-flight service including meals, refreshments, and duty-free sales.Assist passengers with special needs, including children, elderly, and disabled travelers.Ensure passenger comfort and respond to inquiries politely and professionally.Handle in-flight emergencies calmly, including first aid and evacuation procedures.Maintain order in the cabin and ensure compliance with airline regulations.Collaborate with the flight crew to ensure smooth operations.Prepare reports on incidents, medical situations, or passenger issues.Required Skills & QualificationsMinimum high school diploma or equivalent; degree in Hospitality, Travel, or related field preferred.Excellent communication and interpersonal skills.Strong customer service orientation with a positive attitude.Ability to remain calm and professional in stressful or emergency situations.Proficiency in English (additional languages highly preferred).Physically fit with good health and ability to meet aviation medical standards.Professional appearance and grooming standards.Flexibility to work irregular hours, weekends, and long shifts.Preferred Skills (Nice to Have)Previous experience in hospitality, customer service, or aviation.Knowledge of first aid and CPR certification.Multilingual ability for international routes.Sales experience (duty-free or hospitality sales).
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