219

Customer Care Fresher Jobs in Thane

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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Thane
Customer Care Cons Domestic BPO Customer Guidance Customer Relationship BPO Operations
We are looking for a dedicated Customer Care Associate to join our team in Thane. This full-time position is ideal for candidates with 0 to 2 years of experience who are eager to learn and help our customers.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions and issues via phone, email, or chat, providing clear and helpful information to resolve their concerns.- **Maintain Customer Records:** Accurately document all customer interactions and update their records in our system to ensure easy access to information.- **Process Orders and Requests:** Assist customers with placing orders and processing requests, ensuring a smooth and efficient transaction every time.- **Monitor Customer Satisfaction:** Follow up with customers to ensure they are satisfied with the service and address any further questions they may have.- **Collaborate with Team Members:** Work closely with other associates and departments to share feedback and improve overall service quality.**Required Skills and Expectations:**- **Communication Skills:** You should be able to clearly express ideas and information both verbally and in writing.- **Problem-Solving Abilities:** A proactive approach to identifying issues and finding effective solutions is essential.- **Computer Proficiency:** Basic knowledge of computer applications and the ability to learn new software quickly is required.- **Team Player:** You should be comfortable working in a team environment and collaborating with colleagues to achieve common goals.- **Customer-Focused Attitude:** A genuine desire to help customers and a commitment to providing excellent service is expected in this role.
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Online For BPO Telecaller Jobs (Freshers)

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • Thane West
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO
We are seeking a motivated BPO Telecaller to join our team in Thane West. This entry-level position is ideal for candidates with minimal experience who are eager to learn and grow in the customer service field.As a BPO Telecaller, your main responsibility will be to communicate with customers over the phone. You will be required to assist customers with their inquiries, provide product information, and gather feedback. This role is crucial in maintaining positive customer relationships and promoting company services.Key responsibilities include:1. **Customer Engagement**: Reach out to customers using a provided database to discuss services, answer questions, and resolve any issues.2. **Information Delivery**: Clearly explain products and services to potential and existing customers, ensuring they understand benefits and features.3. **Feedback Collection**: Actively listen to customer concerns and suggestions, documenting their feedback to help improve services.4. **Follow-ups**: Maintain regular follow-up calls with customers to ensure satisfaction and encourage further engagement with the company.The ideal candidate will have strong communication skills, a friendly demeanor, and the ability to work well in a team. Being adaptable and willing to learn will help you succeed in this role. Basic computer skills are necessary for logging customer interactions and managing data. If you are passionate about customer service and enjoy speaking with people, we encourage you to apply.
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  • 0 - 6 yrs
  • 1.5 Lac/Yr
  • Thane West
Parking Regulations Physical Stamina Vehicle Guidance Customer Service Cash Handling Traffic Control
Job Title: Parking WardenJob Summary:The Parking Warden is responsible for monitoring parking areas, ensuring compliance with parking rules, and maintaining smooth vehicle movement. The role involves enforcing parking regulations, assisting customers, and supporting overall site operations.Key Responsibilities:Monitor parking areas to ensure proper vehicle parking and traffic flowEnforce parking rules and regulations as per site guidelinesIssue warnings or report violations such as illegal parking or misuse of spaceGuide drivers to available parking slotsAssist customers with parking-related queries and directionsCoordinate with security and operations team for smooth functioningMaintain discipline and order in parking premisesReport any incidents, damages, or suspicious activities immediatelyEligibility Criteria:Minimum education: 10th pass or aboveBasic communication and interpersonal skillsAlertness and observation skillsKnowledge of parking rules and safety practicesRotational shifts including weekends and holidaysReporting To:Supervisor / Site Manager
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Thane West
Shop Assistant Packing Warehouse Helper Customer Handling
We are looking for a dedicated Shop Helper to join our team in Thane West. This full-time position is ideal for candidates with experience ranging from 0 to 5 years, and a minimum education of 10th pass. **Key Responsibilities:**- **Assist with Inventory Management**: Help organize and sort stock, ensuring that products are easy to find and that shelves are well-stocked.- **Customer Service Support**: Greet customers warmly and assist them in finding products, responding to their queries effectively.- **Maintain Cleanliness**: Keep the shop tidy by cleaning the sales floor, shelves, and work areas, providing a pleasant shopping experience for customers.- **Prepare Displays**: Help set up attractive product displays that draw attention and enhance sales.- **Handle Packaging and Shipping**: Assist in preparing items for shipment or customer pick-up, ensuring products are packed safely.- **Support Staff with Tasks**: Work closely with other employees and management, providing additional support as needed for various store operations.**Required Skills and Expectations:**- **Strong Communication Skills**: Ability to communicate clearly with customers and team members.- **Team Player**: Willingness to work collaboratively in a fast-paced environment.- **Basic Math Skills**: Competence in handling money and calculations during transactions.- **Attention to Detail**: Keen eye for detail to ensure all tasks are completed accurately.- **Reliable and Punctual**: Dependable with a strong work ethic; attendance and punctuality are crucial. This role is a great opportunity to gain experience in a retail environment while supporting a friendly team.
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  • Fresher
  • 2.0 Lac/Yr
  • Thane
Outbound Calling Domestic BPO Customer Support Voice Process BPO Non Voice Inbound Process Call Center BPO BPO Sales Inbound Voice Process Sales Good Communication in Hindi and English
Should have good communication in Hindi/English
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Majiwada Thane
Outbound Calling Customer Service Customer Support Customer Handling Call Center Cold Calling Customer Care Customer Communication Customer Relationship Customer Management
DFC Process-- Average Hindi speaking- Need HSC Freshers- Shift timing - 9:30-6:30Tata Motors Ib Purely customer service processNeed only Linguistic candidates Malayam /Tamil /Kannada/Bengali /Gujrati /Bengali/Assamese/Odiya-HSC fresher can apply with Good English Kotak SecuritiesAverage ComsNeed HSC Fresher Shifts timings - 9.30 - 6.30Kotak CollectionDRA certificate mandateHSC fresher or exp both can apply
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Thane
BPO Operations BPO Non Voice International BPO
*Urgent Hiring International Inbound Voice Process 80% Calls & 20% Emails and Chats**Date of joining - 15th Jan '26**Process : Colossus US*Openings for Customer Service (International Voice Process)Skills - Excellent English communicationEducation - 12th Pass/GraduateExperience - Min 6 Months in International Voice ProcessDays of Working - 5 DaysWeekoff - 2 Days (1 Rotation and Sun fixed off)Shifts Window - 05:30 PM to 6.30 AM (Any 9 Hrs)Mode - Work From Office*Salary* Upto 26000 + 1250 NSA*Round of Interviews*HREmail AssessmentOps*Documents:*All the previous company documents are mandatory*Note*: Hexaware having certain location boundroes hence we are accepting applications of candidates who belongs/resides in below location onlyHexaware location Boundries1. Ambernath - Ghatkopar (Central Line)2. Thane - Panvel (Trans Harbour)3. Vashi - Chembur (Harbour Line)
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Thane West
Customer Relationship Customer Care Customer Support Inbound Calls Customer Retention Stakeholder Management Microsoft Excel
Company Name: Sarom Fab Pvt LtdJob Description: CRM ExecutiveJob Title: CRM ExecutiveLocation: Wagle Estate, Thane WestWork Timings: 10:00 AM - 7:00 PM ISTWorking Days: Monday to Saturday (Weekly Off: Sunday)Job Description:We are looking for a dynamic and motivated CRM Executive to join our team. This is an entry-level role ideal for candidates with 2-4 years of experience. The CRM Executive will play a vital role in supporting and enhancing our customer relationship management initiatives. You will work closely with the marketing, sales, and customer service teams to drive engagement, improve customer retention, and ensure high levels of client satisfaction.Key Responsibilities:- Build and maintain strong relationships with existing and new clients to drive customer satisfaction and sales growth.- Manage customer relationships and oversee daily customer service operations to deliver high-quality support.- Handle customer feedback and complaints efficiently, coordinating with relevant departments for timely resolution.- Ensure all service issues are addressed within the defined Turnaround Time (TAT) while maintaining service quality.- Support day-to-day operational activities related to CRM to enhance functional efficiency.- Coordinate with internal departments such as Sales, Production, and Accounts to address client queries and share timely updates.- Assist with post-sales activities and follow-ups to ensure smooth onboarding and client satisfaction.Preferred Candidate Profile:- Bachelor's degree (required).- 2-4 years of experience in using CRM software.- Strong verbal and written communication skills.- Excellent interpersonal and coordination skills.- Proficiency in additional languages is an added advantage.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Thane West
Customer Care Cons Customer Relationship Domestic BPO
Looking for freshers and experience candidate for call center jobs. Call asap
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Hiring Freshers || Customer Support Executive

Brownroof Consulting OPC Private Limited

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Thane West
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO BPO Voice Telephone Handling Cold Calling Good Communication Skills
- Responding to customer inquiries: The Customer Support Executive will be responsible for addressing customer inquiries and resolving any issues or concerns they may have in a timely and efficient manner.- Providing product information: The candidate will need to have a good understanding of the company's products and services in order to effectively answer questions and provide accurate information to customers.- Handling customer complaints: The Customer Support Executive will need to have strong problem-solving skills to address and resolve customer complaints effectively, ensuring customer satisfaction.- Making outbound calls: The role may involve making outbound calls to follow up on customer inquiries, provide updates on orders, or gather feedback from customers.- Maintaining customer records: The candidate will be responsible for documenting customer interactions, ensuring accurate and up-to-date records are kept for future reference.Required Skills and Expectations:- Excellent communication skills: The candidate must have strong verbal and written communication skills to effectively communicate with customers over the phone and via email.- Customer-centric approach: The candidate should be focused on providing excellent customer service and ensuring customer satisfaction at all times.- Ability to work in a fast-paced environment: The candidate should be able to work efficiently and effectively in a busy customer support role, handling multiple inquiries and tasks simultaneously.- Good problem-solving skills: The candidate should be able to think quickly on their feet and come up with solutions to customer issues or complaints. - Basic computer skills: The candidate should have basic computer skills to navigate customer databases, email systems, and other software tools used in the role.
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Thane West
Customer Relationship Domestic BPO Outbound Voice Process
We are BROWNROOF, a highly trusted recruitment agency, and we're hiring on behalf of our prestigious international healthcare BPO client in Thane. This is your opportunity to join a leading organisation with excellent earning potential and opportunities for career growth.Position: Associate - International Voice Process/CollectionsLocation: Thane (Candidates from Mumbai only, except Western Line)Salary: Upto 42,000 per monthEmployment Type: Full-Time, PermanentKey Highlights: Work with a Leading International Healthcare BPO 5-Day Work Week with Rotational Offs Permanent Employment Clear Growth Path & Career Development Professional Work Environment with Global ExposureJob Responsibilities1. Handle inbound calls from international customers with empathy and professionalism.2. Listen actively to customer concerns and provide accurate information about healthcare services.3. Resolve queries efficiently using CRM software and internal knowledge bases.4. Document all interactions and maintain detailed records in company systems.5. Collaborate with team members and supervisors to ensure seamless service delivery.6. Meet individual and team performance targets while maintaining quality standards.7. Adapt to a fast-paced environment and manage multiple tasks simultaneously.RequirementsWhat We're Looking For:Excellent English Communication Skills (Verbal & Written)Strong Problem-Solving & Analytical AbilitiesHigh Empathy & Active Listening SkillsComputer Literacy & CRM KnowledgeComfortable Working in Night ShiftsFlexibility with Rotational Week OffsMinimum 1 Year in Customer Service/ any International Voice ProcessHealthcare BPO Experience is a BIG ADVANTAGEMinimum HSC Passed (Graduates Preferred)BenefitsPerks and Benefits:UNLIMITED INCENTIVESCompetitive salary package up to 35,000 per month (or even higher for exceptional candidates)Permanent employment with growth opportunities.Exposure to international healthcare processes.Skill development in CRM tools and customer service excellence.Collaborative team environment with supportive management.Clear career progression path within the organisation.
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  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Bhayandar Thane
Domestic BPO Customer Care Cons Customer Relationship International BPO BPO
US based collection process, ( In this process you have call US Customer to collect there due payments from cutomer those who have missed their Credit card payments within 90 days. You have to make their payment on call /Conveince them to do payment done on call .)Shift Time - 5:30 PM to 10 AM (Rotational night shift)Week Off - 5 days working 2 days week off (Rotational)6th day can be mandatory working as per business requirement - paid separately for itEducation - HSC minimumExperience - SSC /HSC fresher and Experience (BPO and non BPO) both can apply
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12th Pass Freshers For Back Office Executive

Colin Pritams Consultancy and Multi Services

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Thane
MS Office Word Computer Operations Basic Computer Skills Customer Care Back Office Processing Coordination Skills Back End Processing Typing Skills Average English Data Entry
* Data Entry* Preparing Reports* Coordinating with Clients* Coordinating with field executives* Maintaining Data in Excel* Sending reports to the clients through Email* Performing basic admin duties* Conducting data entry activities. Administrative support, taking calls, and producingreports. Organizing documents. Supervise juniors if required but that would be done muchlater.`* Payment follow up in the later stage as per allotted clients* Providing support & training to the juniors if required.
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Sales Process Cross Selling Sales Voice Process Inbound Outbound Calling Outbound Calls Outbound Calling Banking Process Customer Care Call Center Customer Support Customer Handling Customer Service
Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894
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  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • Thane
Customer Care Customer Handling
We are hiring for CSA job role, at Thane Maharashtra, Process is of Bisleri.Freshers and experienced both are welcomed.Salary upto 18,000 per month.
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Sales BPO Voice BPO Sales Domestic BPO Hindi BPO Voice Process Inbound Calls Outbound Calling Outbound Sales Outbound Telesales Representative Telesales Executive Customer Care Customer Support
Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)
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Customer Relationship Customer Service Voice Process Inbound Process English Language Good Communication Customer Support
Customer Service Representative for an International BPO
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Communication Customer Handling Marketing Brand Promotion
This is a weekend activity in which you will be paid 700 per day.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Thane West
Customer Service Customer Support Customer Handling Customer Management International BPO Customer Care Customer Relationship Sales
Job Title: Customer Service Executives (BPO Real Estate / Medical / Diagnostics)Company: Voitekk SoftSol Pvt. Ltd.Location: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteInterview Mode: Face-to-FaceJob Roles Available:Sales Executive Raymond Real Estate Lead GenerationCustomer Service Executive Aglius Diagnostic ProcessSales Executive Plix Outbound (Medical Product Sales)Job Type: Full-Time (BPO Process)Shift Timings:Raymond & Plix Processes: 10:00 AM to 07:00 PM (Day Shift)Aglius Diagnostic Process: 07:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Raymond Process: 18,000/- to 25,000/-Plix Process: 15,000/- to 19,000/-Aglius Process: Up to 18,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Raymond Process: Must have experience in BPO Sales or Real Estate backgroundAglius & Plix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Raymond: English / V5 Communication Good Communication SkillsAglius: English / V3 Communication Average Communication SkillsPlix: English / V4 Communication Average to Above Average Communication SkillsKey Skills:Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented ApproachFor walk-in interviews, please report between 10:00 AM 07:00 PM, Monday to Saturday, at the address mentioned above.
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Communication Customer Support Sales Chat Support International BPO Voice Process Chat Process Executive Domestic BPO International BPO
The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.
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Hiring For Sales Support Executive Fresher

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 2 yrs
  • Thane
Sales Support SAP SD Executive Customer Relationship Retail Sales Customer Care Counter Sales Direct Sales
A Sales Support Executive provides essential administrative and operational support to the sales team, focusing on processing orders, managing customer data, and facilitating smooth sales workflows. Key responsibilities include handling customer inquiries, preparing sales reports, updating CRM systems, and ensuring timely delivery of products. This role acts as a crucial link between sales managers and customers.Key ResponsibilitiesOrder Management: Processing and tracking sales orders and invoices promptly to ensure accuracy.Customer Support: Acting as a primary contact for customer inquiries, complaints, and requests, ensuring high satisfaction.CRM & Data Management: Maintaining and updating customer databases and sales records in systems like Salesforce.Sales Team Support: Assisting sales executives with administrative tasks, scheduling meetings, preparing presentations, and providing data reports.Sales Documentation: Generating, organizing, and maintaining sales contracts, proposals, and sales documentation.Coordination: Working with logistics, finance, and other departments to resolve issues and streamline the sales process.
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Freshers & Experience || Full Time || Bartender

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 2 yrs
  • Thane
Bartender Customer Care
We are looking for a dedicated Bartender to join our team in Thane, India. This is a full-time position ideal for individuals with 0 to 2 years of experience, and a minimum educational requirement of a 12th pass. As a Bartender, you will create delicious beverages, provide excellent customer service, and maintain a clean bar area. Key responsibilities include:- **Preparing Drinks**: You will mix and serve a variety of alcoholic and non-alcoholic beverages according to standard recipes and customer preferences.- **Customer Interaction**: Engage with customers in a friendly manner, take orders, and offer recommendations to enhance their dining experience.- **Inventory Management**: Keep track of bar supplies, ensuring that stock levels are maintained and alerting management when reordering is needed.- **Cleaning and Organization**: Maintain cleanliness at the bar and ensure that all utensils and equipment are regularly washed and organized.- **Compliance and Safety**: Follow safety and health regulations to provide a safe environment for both customers and staff.The ideal candidate should have strong communication skills, a friendly demeanor, and the ability to work in a fast-paced environment. A basic understanding of drink recipes and cocktail techniques is a plus, but we also welcome those eager to learn. A good Bartender is punctual, reliable, and capable of handling multiple tasks simultaneously while providing outstanding service.
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Customer Service Representative

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Thane
Microsoft Office Communication Skills Customer Care Customer Support Customer Service Walk in
Job Openings for 50 Customer Service Representative Jobs for Freshers in Thane, Maharashtra, having Educational qualification of : Higher Secondary, Other Bachelor Degree with Good knowledge in Microsoft Office,Communication Skills,Customer Care,Customer Support etc.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Thane
Customer Care Customer Support Customer Service Customer Management Customer Handling Customer Relationship International BPO Customer Communication Outbound Calling Cold Calling Call Center
Job Title: Customer Service Executive Upstox IB (Inbound Process)Location: Thane Highstreet, MaharashtraJob Type: Full-Time (On-site)Shift Timing: 8:00 AM 5:00 PM (Day Shift)Job Overview:We are seeking enthusiastic and customer-focused individuals to join our Inbound Customer Service team at Upstox IB. This role is purely customer service-oriented, with no sales or targets involved. Ideal candidates will possess strong English communication skills and a passion for assisting customers.Key Responsibilities:Handle inbound customer inquiries professionally and efficiently.Provide accurate information regarding products and services.Resolve customer issues and complaints with empathy and professionalism.Maintain detailed records of customer interactions.Collaborate with team members to ensure high-quality customer service.Qualifications:Minimum educational qualification: HSC (12th pass).Freshers are welcome to apply; prior customer service experience is a plus.Excellent verbal and written communication skills in English.Strong problem-solving abilities and attention to detail.Ability to work independently and as part of a team.Compensation:CTC: 18,836 per monthIn-hand Salary: 16,258 per monthInterview Process:Single operational round of interview.Why Join Us:Stable day shift with no rotational hours.No sales pressure or targets.Opportunity to work with a leading financial services company.Supportive work environment with growth opportunities.
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Back Office Executive (0-1 Years)

Colin Pritams Consultancy and Multi Services

MS Office Word Computer Operations Basic Computer Skills Customer Care Back Office Processing Coordination Skills Back End Processing Typing Skills Average English Data Entry
* Data Entry* Preparing Reports* Coordinating with Clients* Coordinating with field executives* Maintaining Data in Excel* Sending reports to the clients through Email* Performing basic admin duties* Conducting data entry activities. Administrative support, taking calls, and producingreports. Organizing documents. Supervise juniors if required but that would be done muchlater.`* Payment follow up in the later stage as per allotted clients* Providing support & training to the juniors if required.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Thane
Shop Assistant Packing Customer Handling Warehouse Helper
We are looking for General Helpers to join our team in Thane. This is a full-time position suited for individuals with 0 to 5 years of experience, and a minimum education level of 10th pass.**Key Responsibilities:**- **Assisting with Daily Tasks**: Provide support in daily operations, ensuring that work flows smoothly and efficiently. - **Organizing Work Areas**: Keep workspaces clean, organized, and free of hazards to promote a safe working environment.- **Handling Products and Materials**: Safely move and manage materials or products as needed, ensuring they are properly stored or delivered.- **Supporting Other Team Members**: Collaborate with colleagues on various tasks, helping them complete their work effectively.- **Following Safety Procedures**: Adhere to safety guidelines to minimize risks and ensure the well-being of all staff members.**Required Skills and Expectations:**- **Team Player**: Ability to work well with a team and contribute positively to a collaborative environment.- **Good Communication**: Basic verbal communication skills are important to understand and convey messages clearly among team members.- **Physical Stamina**: Must be able to handle physical tasks such as lifting and moving items, as the role may demand a significant amount of manual work.- **Dependable Attitude**: Punctuality and reliability are crucial, as we value individuals who consistently show up and contribute.- **Willingness to Learn**: Open-mindedness to taking on new tasks and adapting to various responsibilities as needed.
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