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Fresher Support Executive Jobs

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Customer Support Executive (Fresher)

BrightFuture RPD Hiring Solutions

  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Gurgaon Sector 20
Customer Support Domestic BPO Inbound Calls Customer Care Customer Relationship Negotiation Skills Leadership Skills Talent Acquisition Internal Communication Leadership Customer Handling Chat Support Cold Calling Hindi BPO BPO Voice Telephone Handling Good Communication Skills Interviewing Candidates
HIRING - CUSTOMER SUPPORT EXECUTIVE Company: FlyTravio Location: Gurgaon Sector 20 Process: Voice - OTA (Travel Process) Salary: 21,000 - 28,000 Qualification: Graduate Experience: 0-1 Year Languages: Fluent English & HindiResponsibilities: Handle flight, hotel and holiday booking queries. Assist customers with booking modifications. Resolve customer complaints. Maintain CRM records. Provide First Call Resolution. 247 Rotational Shifts Amadeus GDS Knowledge Preferred Contact: Rajan Sharma 8595974460
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Female
  • Chennai
Hindi BPO Customer Care Customer Service
Job Details: Job Title: Customer Support Executive / Senior Customer Support Executive Gender: Female Department: Customer Care Team Location: Vanagaram, Chennai Experience: 0-5 years Languages Required: English and Hindi Employment Type: Full-Time Reporting To: Customer Care Team Leader Total openings: 10 Salary: For Freshers (15,000 Take home); for experienced candidates, a maximum of 25,000Take home based on experience and interview performance. Working Days and Week-Off Policy: For the first three months, employees will work six days a week. After completing three months, employees will be eligible for alternate and rotational week-offs. This means employees will work six days one week and five days the following week, with week-offs scheduled on a rotational basis. Shift: General ShiftKey Responsibilities: Handle inbound and outbound customer calls professionally. Resolve customer queries, complaints, and escalations. Convert customer inquiries into sales and achieve assigned targets. Provide customer support through calls, emails, and live chat. Maintain customer records, follow-ups, and daily reports in the CRM. Build strong customer relationships and ensure customer satisfaction. Identify upselling and cross-selling opportunities wherever applicable.Required Skills & Qualifications: Any graduate or undergraduate candidate can apply. Good communication skills in English and Hindi are mandatory. Basic computer knowledge, including MS Excel, email, and CRM handling. Strong customer service, problem-solving, and interpersonal skills. Ability to handle customer concerns and work towards targets. Experience in BPO, call centres, sales, or customer support will be an added advantage.
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  • Fresher
  • 1.5 Lac/Yr
  • Kolkata
Domestic BPO Good Communication Skills Customer Handling
Job Role: Customer Support Executive Location-Park Street , Kolkata Key Responsibilities:- Handle customer calls, emails, and messages. - Answer customer questions and resolve their issues. - Provide correct information about products and services. - Maintain good relationships with customers. - Handle customer complaints politely and professionally. - Follow up with customers to ensure their issues are resolved. - Maintain customer records and update information. Skills Required:- - Good communication skills in Hindi and Bengali - Basic computer knowledge. Qualification:- - Minimum 12th pass or graduate . - Freshers and experienced candidates can apply. No Charges
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Freshers For Customer Support Executive - Hyderabad

Vtekis Consulting India Private Limited

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Kukatpally Hyderabad
Customer Service Domestic BPO Customer Handling Hindi BPO Customer Support Good Communication Skills
*HIRING NOW - CUSTOMER SUPPORT EXECUTIVE *Location:* Kukatpally, Hyderabad *Freshers & Experienced* - Both Eligible *Salary:* 14,000 - 17,000/month *Working Hours:* 8 Hours *Shift:* Rotational *One-Way Cab Facility Available**Skills Required:* Good Communication Skills Customer Handling Problem Solving Call Handling Basic Computer Knowledge *Immediate Joiners Preferred* *Interested candidates can share their updated resume or contact:** 6281696435
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Chennai
Air Hostess Flight Attendant Flight Steward Flight Stewardess Cabin Crew Cabin Attendant Passport Checking Staff Ticket Checking Staff Customer Support Executive Guest Relations Manager
Job SummaryAn Air Hostess is responsible for ensuring the safety, comfort, and satisfaction of passengers during flights. The role includes welcoming passengers, conducting safety demonstrations, serving meals and beverages, handling emergencies, and maintaining excellent customer service standards throughout the journey.Key ResponsibilitiesPassenger Service- Welcome passengers onboard in a professional and friendly manner.- Assist passengers with seating arrangements and cabin luggage.- Provide information regarding flight schedules, safety procedures, and onboard services.- Ensure passengers are comfortable throughout the flight.Safety & Security- Conduct pre-flight safety checks of emergency equipment.- Demonstrate safety procedures and emergency protocols to passengers.- Ensure all passengers comply with aviation safety regulations.- Handle emergency situations calmly and efficiently.- Administer first aid when required.In-Flight Operations- Serve meals, snacks, and beverages to passengers.- Maintain cleanliness and hygiene inside the aircraft cabin.- Monitor passenger behavior and address any issues professionally.- Coordinate with pilots and ground staff for smooth operations.Customer Relationship Management- Resolve passenger complaints and concerns politely.- Deliver high-quality hospitality and customer experience.- Assist elderly passengers, children, and passengers with special needs.Documentation & Reporting- Prepare flight reports and incident documentation.- Maintain records of onboard sales and inventory if applicable.Required Skills- Excellent communication and interpersonal skills.- Strong customer service and hospitality skills.- Good problem-solving and decision-making ability.- Ability to remain calm under pressure.- Teamwork and coordination skills.- Grooming and professional appearance.- Basic knowledge of aviation safety procedures.Educational Qualification- Minimum: 10+2 (Higher Secondary).- Diploma or Degree in Hospitality, Aviation, or Tourism preferred.- Cabin Crew certification is an advantage.Eligibility Criteria- Good command of English and Hindi.- Pleasant personality and positive attitude.- Physically fit and medically healthy.- Good eyesight and hearing.- Ability to swim is preferred by many airlines.Experience- Freshers can apply.- Prior experience in hospitality, customer service, hotel management, or aviation is an added advantage.Working Conditions- Rotational shifts including nights, weekends, and holidays.- Domestic and international travel opportunities.- Long working hours and time-zone adjustments.Salary Range (India)- Fresher: 25,000 - 45,000 per month- Experienced Cabin Crew: 50,000 - 1,20,000+ per month- International airlines may offer higher salary packages and travel benefits.
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  • 0 - 2 yrs
  • 12.0 Lac/Yr
  • Bhopal
Customer Service Problem-Solving Networking Market Research Client Relationship Management Strategic Planning Client Needs Analysis Client Retention Consultative Selling CRM Software Cross-Selling Contract Management Upselling Presentation Skills Client Satisfaction Negotiation Sales Account Management Communication Business Development Solving Queries Call Center Chat Support Chat Process Customer Care Customer Support Client Solutions Non Voice Process BPO
We are seeking a dedicated Chat Support Executive to join our team in Bhopal. This role is perfect for individuals who enjoy helping others and are looking to start their careers in customer support. You will provide assistance to customers via chat, ensuring a positive experience.nnKey Responsibilities:nn- Respond to Customer Inquiries: You will handle customer questions and concerns through chat, providing clear and accurate information in a friendly manner.nn- Resolve Issues: Troubleshoot and resolve customer problems efficiently, ensuring customer satisfaction and prompt follow-up when necessary.nn- Document Interactions: Accurately record chat interactions and maintain clear and concise records of customer issues, which will help in future support.nn- Collaborate with Team Members: Work closely with other team members to share information and improve the overall customer service process.nnRequired Skills and Expectations:nn- Strong Communication Skills: You must communicate clearly and effectively in written form to ensure customers understand the information provided.nn- Problem-Solving Ability: A proactive approach to resolving customer issues will be crucial in this role, requiring analytical thinking to find solutions.nn- Attention to Detail: Accuracy in documenting interactions and addressing customer needs will be essential for maintaining high service quality.nn- Team Player: Collaborating with others and sharing knowledge will contribute to a better customer service experience.nnThis full-time position allows you to work from home, making it adaptable for those who value flexibility while building their careers.
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  • 0 - 5 yrs
  • Mumbai
Customer Care Customer Service Domestic BPO BPO Voice Inbound Calls Chat Support Customer Support
Job Opening: Customer Support ExecutiveRole: Customer Support ExecutiveExperience: Freshers / ExperiencedLanguages Required: Telugu, Tamil, Kannada, Hindi, and EnglishSkills: Good communication and basic computer knowledge.Job Role: Handle customer queries and provide support over calls.Interested candidates can share their updated resumes to contact@dishha.com
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent
We are looking for dedicated Airport Staff to join our team in Mumbai. This role is perfect for individuals with 0 to 5 years of experience who have completed at least 10th grade. nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers at various airport locations, helping them navigate through check-in, customs, and boarding processes.n n2. Baggage Handling: Ensure proper handling of baggage by loading and unloading luggage onto and from aircraft, ensuring that all items are accounted for and handled with care.nn3. Customer Service: Provide excellent customer service by addressing passenger inquiries, resolving issues, and ensuring a smooth travel experience for all.nn4. Safety Compliance: Follow all safety regulations and standard operating procedures to maintain a secure and safe environment for passengers and staff.nn5. Coordination with Team: Work closely with other airport staff and departments to ensure efficient operations and effective communication throughout the airport.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to interact with diverse passengers. A positive attitude and a willingness to help are essential. Teamwork is crucial, and the ability to remain calm under pressure is necessary, especially during busy airport operations. Being punctual and dependable is also important, as this role demands a commitment to reliability in a dynamic environment.
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Telecaller Jobs For Freshers - Noida

Vcare Call Center Pvt Ltd

  • 0 - 6 yrs
  • 3.3 Lac/Yr
  • Noida
Tele Caller Voice Process Outbound Calling Domestic BPO
Job Title: Customer Support Executive - Domestic Voice ProcessJob Type: Full-TimeExperience: Freshers and Experienced CandidatesProcess: Inbound and Outbound CallingLocation: Noida 63Salary: 15,000 to 25,000Job ResponsibilitiesHandle inbound and outbound customer calls professionally.Resolve customer queries and provide accurate information.Manage customer complaints and ensure customer satisfaction.Communicate clearly with customers in a polite and professional manner.Maintain customer records and update call details in the system.Follow company policies, processes, and quality standards.Eligibility CriteriaFreshers and experienced candidates can apply.Good communication skills are required.Basic computer knowledge is preferred.Customer-handling and problem-solving skills.Ability to manage customer queries patiently and professionally.Candidates should be comfortable with inbound and outbound calls.Skills RequiredGood verbal communication skills.Customer service and query-handling skills.Active listening and problem-solving abilities.Positive attitude and willingness to learn.BenefitsTraining will be provided to eligible freshers.Growth opportunities.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Hinjewadi Pune
Communication Sales Lead Generation
Job description:Position : Customer Service ExecutiveDepartment : SalesCompany : MTK IT ServiceLocation : HinjewadiPosition Overview:The Customer Service Executive is responsible for handling incoming inquiries, generating and managing leads, providing information about MTK IT Service, conducting follow-ups, coordinating with internal managers and maintaining accurate records of all inquiries and conversions. The role requires excellent communication skills, empathy, professionalism, and strong follow-up abilities.Key Responsibilities:Lead management & Follow-Up classify leads as Hot, Warm, or Cold.Maintain regular follow-ups with potential customers.Continuously test and refine DM outreach scripts, opening hooks, and value propositions to improve response rates and conversion efficiency.Maintain strict follow-up schedules with high-intent prospectsHandle customer queries and requirements.Maintain accurate records of customer interactions, cases, & resolution in CRM and operational systems.Requirements & Qualifications:Education: Any GraduateExperience: 0-2 yr (Freshers with excellent communication skills are welcome)Good English and Hindi verbal communication and interpersonal skills.Good Listening and persuasion abilities.Positive attitude and customer-focused approach.
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  • 0 - 2 yrs
  • 7.5 Lac/Yr
  • Dehradun
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a motivated Customer Support Executive to join our team in Dehradun. This role is suitable for individuals with 0 to 2 years of experience and requires at least a 12th-grade education. You'll play a vital role in providing excellent service to our customers.nnKey Responsibilities:nn1. Customer Assistance: You will respond to customer inquiries via phone, email, or chat, providing accurate information and resolving issues effectively.nn2. Issue Resolution: When customers face problems or have complaints, you will listen carefully and work to find solutions that meet their needs, ensuring a positive experience.nn3. Documentation: It will be your responsibility to maintain records of customer interactions and transactions, which helps improve our services and understand customer needs better.nn4. Product Knowledge: You will stay informed about our products and services to offer accurate information and support customers effectively.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to interact with customers clearly and professionally. A patient attitude is important for handling complaints and difficult situations. You should be a team player who can collaborate effectively with colleagues. Good problem-solving skills and the ability to work under pressure are essential for this role. Basic computer skills are required to manage customer interactions efficiently. The ideal candidate is self-motivated, eager to learn, and ready to grow in the customer support field.
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  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Jalandhar
Microsoft Excel Motivating Skill Outbound Calling Marketing Communication Domestic BPO Presentation Skills International BPO Convincing Power Voice Support Calling Computer Skills
We are looking for a dedicated Calling Executive to join our team in Jalandhar. This full-time position is ideal for individuals with 0-3 years of experience and requires at least a 12th-grade education. The Calling Executive will play a vital role in customer engagement and support.nnKey Responsibilities:nn1. Outbound Calls: Make calls to potential clients to promote our services and gather information. Your ability to communicate effectively will help build rapport and trust.nn2. Customer Follow-Up: Follow up with existing customers to understand their needs and ensure satisfaction. This involves listening to their concerns and providing appropriate solutions.nn3. Data Entry: Maintain accurate records of calls made and customer interactions in our database. Attention to detail is essential for tracking potential leads.nn4. Feedback Collection: Gather customer feedback to identify areas for improvement in our services. Analyzing this feedback will help enhance our overall performance.nnRequired Skills and Expectations:nnCandidates should possess excellent communication and interpersonal skills, as interaction with customers is a core part of the job. A friendly demeanor and patience when dealing with inquiries are necessary to ensure a positive experience for clients. Basic computer skills are also important for data entry tasks. We are looking for motivated individuals who can work well in a team environment and are eager to learn and grow in their role.
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Freshers & Experience || Full Time || Airport Ground Staff

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Bangalore
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Customer Manager Staff Management Passenger Support Airport Supervisor Problem Solving Airline Customer Service Ground Manager Good Communication Skills
Join our team as Airport Ground Staff in Bangalore, where you will play a crucial role in ensuring a smooth and efficient airport experience for passengers. This full-time position is perfect for individuals with 0 to 5 years of experience.nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers with check-in procedures, boarding, and answering queries, ensuring they have a comfortable travel experience.n n2. Baggage Handling: Manage passenger luggage during check-in and boarding processes, ensuring that all bags are correctly tagged and safely loaded onto the aircraft.nn3. Coordination with Airlines: Communicate effectively with airline staff and other ground crew to ensure timely departures and arrivals, maintaining smooth operations.nn4. Safety Compliance: Follow all safety protocols and regulations, ensuring that all procedures are adhered to during daily operations.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade and possess a positive attitude with strong communication skills. Teamwork is essential, as you will be working closely with other staff members to create a seamless service experience. Attention to detail is important for effective problem-solving and ensuring passenger safety. A flexible approach to work hours is necessary, as shifts may vary. This role also requires a commitment to maintaining a professional demeanor at all times, reflecting the values of the aviation industry.
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  • Fresher
  • 4.3 Lac/Yr
  • Amritsar
Customer Support Customer Handling
We are looking for a dedicated Customer Support Executive to join our team in Amritsar, Shri Guru Ram Dass Jee International Airport. This full-time position is ideal for freshers who have completed their 12th grade. Your role will focus on helping customers with inquiries and providing excellent support.Key Responsibilities:- Responding to Customer Inquiries: You will assist customers by answering their questions and addressing their concerns through various communication channels.- Providing Product Information: You will give accurate information about our products and services, ensuring customers understand their options.- Resolving Issues: You will help troubleshoot problems and find solutions to enhance customer satisfaction.- Maintaining Records: You will document customer interactions and feedback, ensuring our records are up to date for future reference.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills to interact effectively with customers. You should be patient and have a positive attitude as you handle inquiries and complaints. Basic computer skills are essential to manage customer records and information efficiently. Being a team player and having a willingness to learn are important traits we value. Overall, you should be committed to providing excellent customer service and helping those you interact with.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Female
  • Punit Nagar Rajkot
Customer Relationship Customer Support BPO Voice Good Communication Skills Cold Calling
K9HR SOLUTIONS, Varsha Dabhi(HR Recruiter - Mo. No. 9099970515 Email ID: hr07@K9hr.com) is looking for motivated Customer Support Executive to join our team in Punit Nagar, Rajkot. This is an excellent opportunity for female candidates who are recent postgraduates or have limited work experience to kickstart their careers in customer service.nnAs a Customer Support Executive, you will be responsible for assisting customers with their inquiries, providing product information, and resolving any issues they may encounter. Your role will be vital in ensuring customer satisfaction and maintaining a positive company image.nnKey responsibilities include:nn1. Customer Assistance: Respond promptly to customer queries via phone, email, or in person, offering solutions and guidance to enhance their experience.nn2. Issue Resolution: Identify and troubleshoot customer problems efficiently, ensuring that issues are resolved to the satisfaction of the customer.nn3. Product Knowledge: Stay updated on product features and services to provide accurate information during customer interactions.nn4. Documentation: Maintain detailed records of customer interactions and transactions, ensuring that all necessary information is accurately entered into the system.nnRequired skills and expectations include:nn- Strong communication skills, both verbal and written, to effectively engage with customers.n- A positive and friendly attitude to create a welcoming atmosphere for clients.n- Basic problem-solving abilities to identify customer needs and propose suitable solutions.n- Willingness to learn and adapt to new challenges while working in a fast-paced environment.nnThis role is full-time and requires candidates to work from the office in Rajkot. If you are passionate about customer service and eager to develop your skills, we encourage you to apply.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsAhmedabadSuratVadodaraRajkotBhavnagarBhujJamnagarJunagadhKandlaMundraPorbandarJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Bhopal
Customer Care BPO Non Voice Process Chat Support
Job Opening: Chat Support ExecutiveWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives. And Chat support executives Job Role:Handle customer queries via call, chat, or emailProvide accurate information and resolve customer concernsMaintain a positive and professional attitudeRecord customer interactions in the systemFollow company guidelines and quality standards Multiple Processes Available:Voice Process (Inbound/Outbound)Non-Voice Process (Chat/Email)Blended Process Salary:12,000 - 15,000 per month (Based on experience & process)Performance incentives available Eligibility: Age criteria = 18 to 35Minimum 12th Pass / GraduateGood communication skillsBasic computer knowledgeFreshers & experienced candidates both can apply Shift:Day & Rotational shifts available Location:Magnum Group,Chinar fortune city, groundfloor, Bhopal (M.P) Google Maps Location:https://maps.app.goo.gl/uG3S4Kg6FxF5VqZx5HR. Lokranjan KadweyContact- 7869153156Share your resume- Lokranjankadwey@magnumgroup.co.in
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  • 0 - 6 yrs
  • 20.0 Lac/Yr
  • Jammu
Cabin Crew Cabin Attendant Airlines Cabin Crew Air Hostess Flight Attendant Flight Steward Flight Stewardess Ground Staff Passenger Handling Passenger Support Passenger Service Executive Airport Passenger Service Associate Guest Relation Executive Airport Operation Airport Representative
Job TitleCabin Crew / Cabin AttendantDepartmentFlight Operations / In-Flight ServicesLocationsJammuSrinagarLehShimlaKullu-ManaliAmritsarLudhianaBathindaJalandharDehradunChandigarhJob SummaryA Cabin Crew member is responsible for ensuring the safety, security, comfort, and satisfaction of passengers throughout the flight. The role involves conducting safety demonstrations, assisting passengers during boarding and disembarkation, providing excellent customer service, serving meals and beverages, responding to medical or emergency situations, and ensuring compliance with aviation safety regulations.Cabin Crew members represent the airline's brand and are expected to maintain high standards of professionalism, grooming, communication, and hospitality.Key Responsibilities1. Passenger Safety- Conduct pre-flight safety inspections of the aircraft cabin.- Check emergency equipment before every flight.- Ensure safety equipment is functional and accessible.- Verify emergency exits remain unobstructed.- Demonstrate safety procedures before takeoff.- Ensure passengers comply with safety regulations.- Monitor cabin security throughout the flight.- Handle emergency situations calmly and efficiently.- Administer first aid when required.- Coordinate emergency evacuation if necessary.2. Passenger Service- Welcome passengers professionally.- Assist passengers during boarding.- Help passengers locate assigned seats.- Assist with cabin baggage storage.- Provide assistance to elderly passengers, children, and passengers with disabilities.- Offer special assistance to pregnant passengers.- Resolve passenger concerns courteously.- Maintain a positive travel experience.3. Food & Beverage Service- Prepare meal carts.- Serve meals and refreshments.- Offer beverages according to airline service standards.- Handle special meal requests.- Monitor passenger dietary requirements.- Maintain food hygiene standards.- Collect used trays after meal service.- Manage onboard inventory.4. Cabin Management- Ensure cabin cleanliness.- Monitor lavatory cleanliness.- Maintain cabin temperature and lighting.- Secure cabin before takeoff and landing.- Conduct regular cabin checks.- Assist passengers during turbulence.- Ensure seat belts are fastened when required.5. Emergency Responsibilities- Respond to fire emergencies.- Handle decompression situations.- Manage medical emergencies.- Perform CPR if trained.- Use emergency equipment correctly.- Guide passengers during emergency landings.- Manage security threats.- Coordinate with cockpit crew during emergencies.6. Documentation- Complete flight reports.- Record onboard incidents.- Prepare inventory reports.- Report passenger complaints.- Submit lost-and-found reports.- Record medical incidents.- Maintain accurate service records.7. Customer Care- Handle customer complaints professionally.- Resolve service issues promptly.- Provide information regarding flight schedules.- Assist with missed connections.- Offer special attention to VIP passengers.- Support nervous or anxious passengers.- Maintain excellent customer satisfaction.8. Teamwork- Coordinate with pilots.- Work closely with fellow cabin crew.- Assist ground staff during boarding.- Coordinate with catering teams.- Support maintenance staff when necessary.- Participate in crew briefings and debriefings.Daily DutiesBefore Flight- Attend pre-flight briefing.- Review flight information.- Check weather updates.- Verify passenger information.- Inspect safety equipment.- Prepare cabin.- Check catering supplies.- Ensure emergency equipment is operational.During Boarding- Welcome passengers.- Verify seating.- Assist with luggage.- Help special-needs passengers.- Conduct safety checks.- Ensure cabin readiness.During Flight- Conduct safety demonstrations.- Serve meals and beverages.- Respond to passenger requests.- Monitor cabin safety.- Perform regular cabin inspections.- Handle emergencies if required.After Landing- Assist passengers during disembarkation.- Inspect aircraft cabin.- Complete documentation.- Report incidents.- Secure company equipment.Required QualificationsEducational Qualification- 10+2 (Higher Secondary) minimum.- Diploma or Bachelor's degree preferred.- Cabin Crew or Hospitality certification is an advantage.Preferred SkillsTechnical Skills- Aviation safety procedures- Emergency response- First aid and CPR- Passenger handling- Cabin equipment operation- Food and beverage service- Aviation regulations- DocumentationSoft Skills- Excellent communication- Customer service orientation- Teamwork- Leadership- Time management- Problem-solving- Decision-making- Patience- Adaptability- Professional appearance- Positive attitude- Stress management- Conflict resolution- Cultural awarenessPhysical Requirements- Good overall health and physical fitness.- Ability to stand and walk for extended periods.- Ability to lift and store cabin baggage.- Good vision (corrected vision acceptable as per airline policy).- Ability to swim (required by many airlines).- No visible tattoos or piercings where prohibited by airline policy.- Professional grooming standards.Working Conditions- Rotational shifts.- Domestic and international flights.- Night duties.- Weekend and holiday work.- Long flying hours.- Jet lag and changing time zones.- Frequent travel.Equipment Used- Safety and emergency equipment- Public address (PA) system- Interphone- Meal carts- First aid kits- Fire extinguishers- Automated External Defibrillator (AED)- Emergency slides and life jacketsKey Performance Indicators (KPIs)- Passenger satisfaction scores- Safety compliance- On-time cabin readiness- Service quality- Complaint resolution- Emergency preparedness- Grooming and professionalism- Team performance- Accuracy of flight documentationCareer Progression- Cabin Crew / Flight Attendant- Senior Cabin Crew- Lead Cabin Crew- Cabin Supervisor- Purser / Cabin Manager- In-Flight Service Manager- Cabin Crew Trainer- Quality & Safety Auditor- Base Manager- Cabin Services ManagerSalary (India - Approximate)- Fresher: 25,000-45,000 per month- Experienced (2-5 years): 45,000-80,000 per month- Senior Cabin Crew: 80,000-1,50,000+ per month- International airlines may offer significantly higher compensation, along with layover allowances and travel benefits.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Juinagar Navi Mumbai
Inbound Calls Customer Support
We are looking for a Customer Support Executive to join our team in Juinagar, Navi Mumbai. If you are a recent graduate or have limited experience, this role is a great opportunity to begin your career in customer service.In this position, you will be responsible for addressing customer inquiries and resolving issues promptly. You'll engage with customers through various channels, providing information and assistance as needed. Your goal will be to ensure a positive customer experience while maintaining the company's standards.Key Responsibilities include:- Responding to customer queries: You will address customer questions and concerns efficiently to provide a satisfactory resolution.- Maintaining customer records: Accurately record customer interactions and follow up on unresolved issues to ensure continued service quality.Required Skills and Expectations:Candidates must be recent graduates with strong communication skills and a friendly demeanor. A commitment to customer satisfaction is crucial. You should be comfortable working from the office in a structured environment. Familiarity with customer support tools or software is preferred but not mandatory.This is a full-time position, with work from the office required. Working hours and additional details about shifts will be communicated during the interview. We appreciate candidates who demonstrate a proactive attitude and a willingness to learn in a dynamic work setting.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsKolkataGuwahatiImphalCooch BeharDurgapurSiliguriAizwalGangtokDimapurJorhatJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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Air Ticketing Executive Fresher

Cloud Careers Services

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Jammu
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsJammuSrinagarLehShimlaKangraKullu-ManaliAmritsarBathindaJalandharLudhianaJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsBangaloreMangaloreBelagaviBallariBidarHubaliKalaburgiKoppalMysoreShivamoggaJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Imphal
Air Ticketing Executive Airport Staff Airport Operations Executive Airport Manager Airport Representative Receptionist Customer Service Executive Customer Support Passport Checking Executive Passport Checking Officer
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-25,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Air Ticketing Airport Ticketing Airport Operation Aviation Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive
Join our team as an Airport Representative in Bhubaneswar. This role is perfect for individuals looking to start their career in the airport industry, offering opportunities for growth and development. nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in, baggage handling, and addressing queries, ensuring a smooth and pleasant travel experience.n2. Information Distribution: Provide accurate information about flight schedules, terminal services, and airport facilities to travelers, helping them navigate the airport effectively.n3. Support Operations: Collaborate with airport staff to facilitate efficient operations, including managing passenger flow and coordinating with other departments as needed.nnRequired Skills and Expectations:nnCandidates should be clear communicators, able to interact positively with diverse groups. A friendly demeanor is essential for delivering exceptional customer service. Basic problem-solving skills are important for addressing passenger inquiries and resolving issues quickly. Successful candidates should demonstrate a strong commitment to teamwork and be adaptable to changing situations in a fast-paced environment. A minimum educational qualification of passing the 10th grade is required for this full-time position, which involves working at the airport office. Both experienced individuals and those new to the workforce are encouraged to apply, as training will be provided to support your success in this role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Jaipur
Customer Manager Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent
An Airport Manager oversees daily operations at the airport, ensuring smooth functioning and effective management of all services. Candidates should be able to handle various challenges in a busy environment.nnKey Responsibilities:nn1. Operational Management: Supervise all airport operations, ensuring compliance with safety regulations and efficient handling of flights and passengers.nn2. Team Leadership: Coordinate with different teams, including ground staff, security, and service providers, to ensure seamless airport functionality. nn3. Customer Service: Address passenger inquiries and complaints, providing assistance to enhance their travel experience. nn4. Monitoring Performance: Track the performance of airport services and facilities. Prepare reports to identify areas for improvement and implement necessary changes.nn5. Emergency Response: Develop and enforce emergency protocols to ensure the safety and security of passengers and staff.nnRequired Skills and Expectations:nnCandidates should have at least a high school diploma and possess strong organizational skills. Good communication abilities are essential, as is the capacity to work under pressure. An understanding of airport operations can be beneficial, but is not mandatory. The ideal candidate is proactive, detail-oriented, and willing to learn in a fast-paced environment. Flexibility to work varied hours is necessary to meet operational needs.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Chandigarh
Air Ticketing Airport Ticketing Airport Operation Aviation Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive
As an Airport Representative in Chandigarh, you will serve as the first point of contact for travelers. Your role is crucial in ensuring a smooth and pleasant experience for passengers arriving at or departing from the airport.nnKey Responsibilities:nn1. Passenger Assistance: Greet passengers at the airport and provide them with important information about flights, check-in procedures, and baggage handling to ensure they have all the necessary details for their journey.nn2. Customer Service: Address any questions, concerns, or issues that passengers may have. This includes helping resolve problems efficiently and ensuring passengers feel valued and supported.nn3. Coordination with Airlines: Work closely with airline staff to facilitate check-ins, boarding, and other passenger services, ensuring that all operations run smoothly and on time.nn4. Documentation: Assist with the preparation and management of important documents related to passenger travel, such as boarding passes and baggage tags.nn5. Monitoring Flight Information: Keep track of flight schedules and updates, and communicate any changes to passengers effectively.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills and the ability to interact with people from diverse backgrounds. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail and strong organizational skills are crucial for managing documentation and monitoring flight information. A positive attitude and the ability to work in a team environment are also important.
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  • 0 - 2 yrs
  • Kirti Nagar Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are seeking a Customer Support Executive to join our team in Kirti Nagar, Delhi NCR. This full-time position requires a 12th pass candidate with 0-2 years of experience. Good communication skills are essential for interacting with customers effectively.Key responsibilities include responding to customer inquiries, providing support via phone and email, and resolving issues efficiently. The role involves actively listening to customers to understand their needs and providing appropriate solutions. The executive will also document customer interactions and maintain records to ensure effective follow-up.Candidates should possess strong communication skills that enable them to convey information clearly. Problem-solving abilities are crucial for addressing customer concerns and contributing to customer satisfaction. Additionally, familiarity with using computers and software for customer management is important.The working schedule consists of standard office hours, with specific shift timings as per the company's requirements. The role is based in an office environment, and no fieldwork or travel is required. A modern workspace equipped with necessary tools will be provided to support your daily tasks.To thrive in this position, candidates should demonstrate a willingness to learn and adapt, as well as a customer-focused attitude. Team collaboration is essential for achieving department goals and enhancing the overall customer experience. This is an excellent opportunity for individuals seeking to begin their careers in customer support.
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Fresher hiring for Customer Support Executive

BrightFuture RPD Hiring Solutions

  • 0 - 2 yrs
  • Kirti Nagar Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
WE ARE HIRING - CUSTOMER SUPPORT Location: Kirti Nagar, Delhi Salary: 22,000 - 25,000 Shift: 09:00 AM - 06:00 PM Sunday Fixed Off Qualification: 12th Pass Languages: Telugu / Hindi / English Freshers & Experienced Both Can Apply Contact: Rajan Sharma 8595974460
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Customer Support Executive Fresher

BrightFuture RPD Hiring Solutions

  • 0 - 6 yrs
  • Gurgaon
Customer Support Customer Care Customer Handling Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Voice Process Technical Services Outbound Sales English Language Inbound Process Inbound Voice Process Inbound Customer Calling Good Communication Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
HIRING ALERT - HT MEDIA Location: Gurgaon Position: Customer Support Executive Salary: Up to 28,000 + Incentives Qualification: 12th Pass / GraduateExperience Requirements: Freshers - Excellent English Communication Mandatory Experienced - Conversational English Shift: Day Shift Job Type: Full-Time Freshers & Experienced Both Can Apply! Contact: Rajan Sharma 8595974460
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  • 0 - 6 yrs
  • 20.0 Lac/Yr
  • Chennai
Cabin Crew Cabin Attendant Airlines Cabin Crew Air Hostess Flight Attendant Flight Steward Flight Stewardess Ground Staff Passenger Handling Passenger Support Passenger Service Executive Airport Passenger Service Associate Guest Relation Executive Airport Operation Airport Representative
Job TitleCabin Crew / Cabin AttendantDepartmentFlight Operations / In-Flight ServicesLocationsChennaiCoimbatoreTiruchirapalliMaduraiSalemThoothukkudiVelloreHosurKadapaKurnoolJob SummaryA Cabin Crew member is responsible for ensuring the safety, security, comfort, and satisfaction of passengers throughout the flight. The role involves conducting safety demonstrations, assisting passengers during boarding and disembarkation, providing excellent customer service, serving meals and beverages, responding to medical or emergency situations, and ensuring compliance with aviation safety regulations.Cabin Crew members represent the airline's brand and are expected to maintain high standards of professionalism, grooming, communication, and hospitality.Key Responsibilities1. Passenger Safety- Conduct pre-flight safety inspections of the aircraft cabin.- Check emergency equipment before every flight.- Ensure safety equipment is functional and accessible.- Verify emergency exits remain unobstructed.- Demonstrate safety procedures before takeoff.- Ensure passengers comply with safety regulations.- Monitor cabin security throughout the flight.- Handle emergency situations calmly and efficiently.- Administer first aid when required.- Coordinate emergency evacuation if necessary.2. Passenger Service- Welcome passengers professionally.- Assist passengers during boarding.- Help passengers locate assigned seats.- Assist with cabin baggage storage.- Provide assistance to elderly passengers, children, and passengers with disabilities.- Offer special assistance to pregnant passengers.- Resolve passenger concerns courteously.- Maintain a positive travel experience.3. Food & Beverage Service- Prepare meal carts.- Serve meals and refreshments.- Offer beverages according to airline service standards.- Handle special meal requests.- Monitor passenger dietary requirements.- Maintain food hygiene standards.- Collect used trays after meal service.- Manage onboard inventory.4. Cabin Management- Ensure cabin cleanliness.- Monitor lavatory cleanliness.- Maintain cabin temperature and lighting.- Secure cabin before takeoff and landing.- Conduct regular cabin checks.- Assist passengers during turbulence.- Ensure seat belts are fastened when required.5. Emergency Responsibilities- Respond to fire emergencies.- Handle decompression situations.- Manage medical emergencies.- Perform CPR if trained.- Use emergency equipment correctly.- Guide passengers during emergency landings.- Manage security threats.- Coordinate with cockpit crew during emergencies.6. Documentation- Complete flight reports.- Record onboard incidents.- Prepare inventory reports.- Report passenger complaints.- Submit lost-and-found reports.- Record medical incidents.- Maintain accurate service records.7. Customer Care- Handle customer complaints professionally.- Resolve service issues promptly.- Provide information regarding flight schedules.- Assist with missed connections.- Offer special attention to VIP passengers.- Support nervous or anxious passengers.- Maintain excellent customer satisfaction.8. Teamwork- Coordinate with pilots.- Work closely with fellow cabin crew.- Assist ground staff during boarding.- Coordinate with catering teams.- Support maintenance staff when necessary.- Participate in crew briefings and debriefings.Daily DutiesBefore Flight- Attend pre-flight briefing.- Review flight information.- Check weather updates.- Verify passenger information.- Inspect safety equipment.- Prepare cabin.- Check catering supplies.- Ensure emergency equipment is operational.During Boarding- Welcome passengers.- Verify seating.- Assist with luggage.- Help special-needs passengers.- Conduct safety checks.- Ensure cabin readiness.During Flight- Conduct safety demonstrations.- Serve meals and beverages.- Respond to passenger requests.- Monitor cabin safety.- Perform regular cabin inspections.- Handle emergencies if required.After Landing- Assist passengers during disembarkation.- Inspect aircraft cabin.- Complete documentation.- Report incidents.- Secure company equipment.Required QualificationsEducational Qualification- 10+2 (Higher Secondary) minimum.- Diploma or Bachelor's degree preferred.- Cabin Crew or Hospitality certification is an advantage.Preferred SkillsTechnical Skills- Aviation safety procedures- Emergency response- First aid and CPR- Passenger handling- Cabin equipment operation- Food and beverage service- Aviation regulations- DocumentationSoft Skills- Excellent communication- Customer service orientation- Teamwork- Leadership- Time management- Problem-solving- Decision-making- Patience- Adaptability- Professional appearance- Positive attitude- Stress management- Conflict resolution- Cultural awarenessPhysical Requirements- Good overall health and physical fitness.- Ability to stand and walk for extended periods.- Ability to lift and store cabin baggage.- Good vision (corrected vision acceptable as per airline policy).- Ability to swim (required by many airlines).- No visible tattoos or piercings where prohibited by airline policy.- Professional grooming standards.Working Conditions- Rotational shifts.- Domestic and international flights.- Night duties.- Weekend and holiday work.- Long flying hours.- Jet lag and changing time zones.- Frequent travel.Equipment Used- Safety and emergency equipment- Public address (PA) system- Interphone- Meal carts- First aid kits- Fire extinguishers- Automated External Defibrillator (AED)- Emergency slides and life jacketsKey Performance Indicators (KPIs)- Passenger satisfaction scores- Safety compliance- On-time cabin readiness- Service quality- Complaint resolution- Emergency preparedness- Grooming and professionalism- Team performance- Accuracy of flight documentationCareer Progression- Cabin Crew / Flight Attendant- Senior Cabin Crew- Lead Cabin Crew- Cabin Supervisor- Purser / Cabin Manager- In-Flight Service Manager- Cabin Crew Trainer- Quality & Safety Auditor- Base Manager- Cabin Services ManagerSalary (India - Approximate)- Fresher: 25,000-45,000 per month- Experienced (2-5 years): 45,000-80,000 per month- Senior Cabin Crew: 80,000-1,50,000+ per month- International airlines may offer significantly higher compensation, along with layover allowances and travel benefits.
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  • 0 - 6 yrs
  • 16.0 Lac/Yr
  • Ahmedabad
Administrative Executive Admin Executive Admin Support Executive System Support Executive Administration Officer Administration Supervisor Administration Manager Administration Head Admin Ground Staff Air Ticketing Executive Airport Cargo Air Cargo Executive Airport Operation Airport Manager Airport Executive
We are seeking an Airport Administrative Executive to join our team in Ahmedabad. The ideal candidate will be responsible for supporting airport operations and administrative tasks.Key Responsibilities:- Manage Documentation: Assist in handling various airport-related documents, ensuring they are filed accurately and organized for easy access.- Support Daily Operations: Help with the smooth execution of daily airport operations by coordinating with various teams and departments.- Customer Service: Address queries from passengers and airport staff, providing assistance with a friendly and professional approach.- Data Entry: Accurately input and maintain records in online systems, ensuring data integrity and confidentiality.- Communication Coordination: Facilitate communication between departments and teams to enhance operational efficiency and resolve any issues that may arise.Required Skills and Expectations:Candidates should possess strong organizational skills and attention to detail, enabling them to manage multiple tasks effectively. Good communication skills, both verbal and written, are essential for interacting with staff and customers. A positive attitude and a willingness to learn are crucial, especially for those with limited experience. The role requires a minimum educational qualification of 10th grade. We welcome applicants with 0 to 6 years of experience in administrative roles. Proficiency in basic computer skills is necessary to perform various administrative tasks efficiently. This position is full-time and requires working from the office.
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  • 0 - 6 yrs
  • 16.0 Lac/Yr
  • Thiruvananthapuram
Administrative Executive Admin Executive Admin Support Executive System Support Executive Administration Officer Administration Supervisor Administration Manager Administration Head Admin Ground Staff Air Ticketing Executive Airport Cargo Air Cargo Executive Airport Operation Airport Manager Airport Executive
We are seeking a dedicated Airport Administrative Executive to join our team in Thiruvananthapuram. This full-time role is ideal for candidates with varied experience levels, from fresh graduates to those with up to six years of experience. A minimum of a 10th-grade education is required.Key Responsibilities:- Office Management: Ensure the smooth operation of daily administrative tasks within the airport office, facilitating effective communication and organization among team members.- Documentation Support: Assist in maintaining important records and documents, ensuring that all paperwork is accurate and up-to-date to support airport operations.- Customer Service: Provide assistance and information to travelers and visitors, addressing their inquiries and concerns to enhance their airport experience.- Collaboration with Teams: Work closely with different departments to streamline operations and resolve any operational issues that may arise during the day-to-day activities.- Report Generation: Compile and prepare reports as needed, contributing to the analysis and management of operational performance.Required Skills and Expectations:- Strong communication skills are essential to interact effectively with staff and airport patrons.- Problem-solving abilities are crucial for addressing issues as they arise.- Basic computer skills for documentation and report generation are expected.- A willingness to learn and adapt in a fast-paced environment is vital for success in this role.- Teamwork and cooperation with colleagues will be important for achieving operational goals. Candidates who are committed to excellence in service and administration are encouraged to apply.
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  • Fresher
  • 9.0 Lac/Yr
  • Mumbai
Domestic Chat Live Chat Support Operation Customer Care Customer Service Customer Support Domestic BPO CSE Customer Management Inbound BPO Non Voice Call Center Chat Support Chat Process BPO
Join our team as a Chat Process Executive, where you will engage directly with customers via chat. This part-time role is ideal for fresh graduates looking to start their careers in customer service from the comfort of their home in Mumbai.nnKey Responsibilities:nn1. Customer Engagement: Interact with customers through chat to address inquiries, provide product information, and resolve issues efficiently.n2. Issue Resolution: Identify and troubleshoot customer concerns, ensuring a satisfactory resolution while maintaining a friendly tone.n3. Record Keeping: Document chat interactions accurately and update customer records to reflect inquiries and resolutions.nnRequired Skills and Expectations:nnThe ideal candidate should possess excellent written communication skills to ensure clear and effective interaction with customers. Strong problem-solving abilities are essential to address and resolve diverse customer issues swiftly. A good understanding of customer service principles and practices will enhance the customer experience. Additionally, candidates must be self-motivated and capable of working independently in a remote environment. An eagerness to learn and adapt to different tasks is important for succeeding in this role. Being detail-oriented will help maintain accurate records and enhance overall service quality. nnIf you are a recent graduate looking for flexible work opportunities in customer service, this position could be a perfect fit for you.
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  • 0 - 3 yrs
  • 11.0 Lac/Yr
  • Ujjain Road Indore
Domestic BPO Domestic Chat Live Chat Support Operation Customer Care Customer Service Customer Support CSE Customer Management Inbound BPO Non Voice Call Center Chat Support Chat Process BPO
We are looking for a Chat Process Executive to join our team in Indore. This role is suitable for individuals with 0 to 3 years of experience and requires at least a 12th-grade education. nnThe Chat Process Executive is responsible for assisting customers through online chat, providing them with the information they need in a timely manner. nnKey Responsibilities:nn- Customer Support: Engage with customers via chat, addressing inquiries, resolving issues, and ensuring a positive experience.n- Communication: Use clear and effective communication skills to explain products and services, and to assist customers with their questions.n- Feedback Management: Collect customer feedback during interactions and report any recurring issues to improve service quality.n- Quality Assurance: Maintain high standards of service by adhering to company guidelines, including the use of appropriate language and tone during chats.nnRequired Skills and Expectations:nnCandidates should have strong written communication skills and the ability to type quickly while maintaining accuracy. A positive attitude and the eagerness to learn are crucial, as well as the ability to work collaboratively within a team. Reliability and punctuality are key expectations, as this is a full-time office-based role in Ujjain Road, Indore. Being proactive in seeking solutions and enhancing customer satisfaction is essential for success in this position.
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  • 0 - 2 yrs
  • 9.0 Lac/Yr
  • Jaipur
Client Retention Customer Support Customer Handling MIS Reporting MS CRM Service Marketing Convincing Power Clinet Handling Customer Relationship CRM Marketing Communication Customer Care CRM Sales CRM Strategy Communication Skills
We are looking for a motivated and detail-oriented CRM Executive to join our team. This part-time position is perfect for recent school graduates or individuals with minimal experience, offering the flexibility to work from home in Jaipur, India.nnKey Responsibilities:n1. Customer Relationship Management: Assist in maintaining positive relationships with customers by addressing inquiries and providing prompt solutions.n2. Data Entry and Maintenance: Accurately input and update customer data in the CRM system to ensure information is current and reliable.n3. Reporting: Help in generating reports on customer interactions and feedback, aiding in strategy development and improvement.n4. Support Team Activities: Collaborate with other team members to streamline processes and enhance overall customer satisfaction.nnRequired Skills and Expectations:nCandidates should have strong communication skills, both written and verbal, to effectively interact with customers and team members. Attention to detail is essential, as you will be handling sensitive customer information. Basic knowledge of CRM software or willingness to learn is preferred. As this is a part-time role, candidates should be organized, able to manage their time efficiently, and demonstrate a proactive approach in problem-solving. Flexibility and a positive attitude towards learning new skills are also important for success in this role.
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Hiring For Call Center Executive

Dishha Staffing Services Pvt Ltd

  • 0 - 6 yrs
  • Hyderabad
Outbound Calling Voice Process BPO Sales Call Center Sales Domestic BPO Customer Support
We are looking for a dedicated Call Center Executive in Hyderabad. This full-time position is suitable for both fresh graduates and those with up to six years of experience. The role focuses on delivering excellent customer service and support through effective communication.nnKey Responsibilities:nn1. Customer Support: Engage with customers via phone to address inquiries and resolve issues promptly, ensuring a positive experience.n2. Information Management: Maintain accurate records of customer interactions and transactions in the system to ensure follow-ups and track issues effectively.n3. Problem-Solving: Analyze customer concerns and provide appropriate solutions, ensuring customer satisfaction and adherence to company policies.n4. Communication: Clearly convey information regarding products and services, actively listen to customer needs, and provide informative responses.nnRequired Skills and Expectations:nnCandidates must possess excellent communication skills to interact effectively with diverse customers. A strong ability to listen, understand, and address customer concerns is essential. Proficiency in using computer systems and handling databases is required for managing customer interactions. As a Call Center Executive, you should demonstrate patience, empathy, and a proactive attitude while handling customer queries. Being a graduate is essential for this role, and a willingness to learn and adapt in a fast-paced environment will be advantageous.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Uppal Hyderabad
Outbound Calling Voice Support International BPO Domestic BPO
We have urgent requirement for International Voice Process Executive :Organized By VTekis Consulting Pvt Ltd .Walk In Drive on Saturday 05-10-2024 At 10:30 AMPosition : Voice Process ExecutivesExperience : 0-5 yearsQualification : PUC / Intermediate/ 10+3 (Diploma) / GraduationGender : Any Salary : 19k (Fixed 5K Incentives Monthly)Shift : Night ShiftWorking days : 5 Days (2 Rotational WeekoffsAge Criteria : 18 years to 30 yearsWork location : Uppal(Cab facility in 2ways, distance 23Kms from location)Benefits from Company: 2-way free transportation (Home Pickup and Drop) (Below 24Kms only) Self to work (STW) Rs.3300 (only for male employees)Roles and Responsibilities - Excellent communication and problem-solving skills respond to customer queries in a timely and accurate way Multi-tasking abilities & Patience when handling tough cases Candidate should possess excellent oral and written communication skills Candidate with good customer service skills would be preferred Identify customer needs and help customers use specific features Candidate with good customer service skills would be preferred Should be open to work in Night shifts / Rotational Shifts.Desired Candidate Profile :o Fluency in written and spoken English. o Result Oriented, self driven, Analytical, Strong Interpersonal and Good communication skills, team management skills.Here we are requesting you to get below following documents 1.All Academics (from 10th, Inter mandatory & above documents)2.ID Proofs (Aadhar & Pan)Located in: UppalAddress: Located in: UppalAddress: O[24]7.ai, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039MAP:https::https://maps.app.goo.gl/ZrbMRWnx8CAvckm3A*Further any clarifications please call me on : Navyasri - 8143674590
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Urgent Requirement For Customer Support

Dishha Staffing Services Pvt Ltd

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Begumpet Hyderabad
Kannada Malayalam Bengali Gujarati Customer Support Executive Walk in
Urgent Requirement for Customer SupportKnowing all the details of the product or service offerings.Regularly updating and obtaining the lists of individual contact details.Meet and exceed sales target set by the organization.Stay updated with market trends to better serve customers.Identify customer needs and provide solutions through the companys products and servicesBuild and maintain positive relationships with future prospects.Bringing clarification to the progress and performance-related expectations by conducting regular meetings.Conducting each function with the utmost respect, regardless of the behavior of the other.Keep record of every customer interaction and sales activities.
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Openings For Airport Ground Staff || Freshers & Experienced

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Jamshedpur
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Customer Manager Staff Management Passenger Support Airport Supervisor Problem Solving Airline Customer Service Ground Manager Good Communication Skills Air Traffic Control
We are seeking dedicated individuals to join our team as Airport Ground Staff in Jamshedpur. This role is ideal for those looking to start their career in the aviation industry, and it is open to candidates with zero to five years of experience.nnKey Responsibilities:nn1. Passenger Assistance: You will help passengers with check-in procedures, provide boarding passes, and guide them through the airport. Your friendly demeanor will enhance their travel experience.nn2. Baggage Handling: You will manage the loading and unloading of luggage, ensuring that it is handled securely and transported to the correct destination.nn3. Customer Service: You will address passenger inquiries, resolve any issues, and provide information regarding flight schedules and airport services. Excellent communication skills are essential for this responsibility.nn4. Safety Compliance: You will adhere to safety regulations and ensure that all airport operations meet safety standards to guarantee the well-being of passengers and staff.nnRequired Skills and Expectations:nnCandidates must have completed the 12th grade and possess good communication skills in English and Hindi. A positive attitude and ability to work in a fast-paced environment are essential. You should be a team player, dedicated to providing excellent customer service, and capable of handling stress effectively. Punctuality and a professional appearance are also important in this role, as you represent the airline and airport to the public.
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Hiring Fresher / Airport Ground Staff / 12th Pass

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Prayagraj
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Customer Manager Staff Management Passenger Support Airport Supervisor Problem Solving Airline Customer Service Ground Manager Good Communication Skills Air Traffic Control Air Cargo Air Ticketing Airport Ticketing
Join our team as an Airport Ground Staff member in Prayagraj, India. This full-time position is ideal for individuals eager to start their career in the aviation industry, catering to travelers' needs and ensuring smooth airport operations. Experience is not necessary, making it a great opportunity for recent school graduates.nnKey Responsibilities:nn1. Passenger Assistance: Provide help to passengers during check-in, boarding, and landing. This includes guiding them through processes, answering queries, and ensuring they have a pleasant travel experience.nn2. Baggage Handling: Safely manage and transport passenger luggage. You will be responsible for checking bags, ensuring they reach the correct destination, and handling any baggage issues that arise.nn3. Compliance with Safety Standards: Adhere to safety regulations and protocols. It is crucial to maintain a secure environment for passengers and staff by following airport procedures diligently.nn4. Collaboration with Team Members: Work effectively with fellow team members and airport staff to ensure a coordinated approach to passenger services and operations.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade and possess strong communication skills to interact effectively with passengers. A good attitude towards teamwork and the ability to remain calm under pressure are essential. Reliability and punctuality are expected to ensure smooth and efficient airport operations. Enthusiasm for customer service and the ability to learn quickly will be beneficial in this dynamic work environment.
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Fresher hiring for Airport Ground Staff

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Aligarh
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Customer Manager Staff Management Passenger Support Airport Supervisor Problem Solving Airline Customer Service Ground Manager Good Communication Skills Air Traffic Control Air Cargo
Join our team as Airport Ground Staff in Aligarh, India, where you'll play a vital role in ensuring smooth airport operations and providing excellent customer service to travelers. nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, baggage handling, and boarding processes to ensure a pleasant travel experience.nn2. Operational Support: Collaborate with flight crew and other ground staff to coordinate arrival and departure procedures efficiently.nn3. Safety Procedures: Ensure compliance with safety regulations and procedures to maintain a secure airport environment.nn4. Problem-Solving: Address any passenger issues or complaints promptly and effectively, ensuring a positive airport experience.nnRequired Skills and Expectations:nnCandidates should possess a minimum educational qualification of being a 12th pass. Previous experience in customer service is beneficial but not mandatory, as we welcome fresh graduates eager to learn. Strong communication skills in both Hindi and English are essential for effective interaction with passengers and team members. You should demonstrate a positive attitude, be a team player, and have the ability to work in a fast-paced environment. Flexibility with working hours, including weekends and holidays, is also expected. A keen interest in travel and the aviation industry will help you thrive in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vijayawada
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsVijayawadaVisakhapatnamTirupatiKadapaKurnoolPuttaparthiRajahmundryJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Thiruvananthapuram
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsThiruvananthapuramKannurKochiKozhikodeAgattiGoaBangalore- Permanent / Contract (as applicable)Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 16.0 Lac/Yr
  • Mumbai
Admin Account Executive System Support Executive Admin Executive Administrative Executive Administration Officer Administration Manager Administration Head Administration Incharge Admin Administration Accounts Executive Accounts Officer Account Manager Ground Staff Airport Manager
Admin Executive / Airport Administration ExecutiveDepartment:Administration / Airport Operations / Facility ManagementLocations:MumbaiJob Summary:An Admin Executive at the airport is responsible for handling daily administrative operations, maintaining office coordination, managing documentation, supporting airport departments, and ensuring smooth communication between staff, management, vendors, and passengers when required. The role supports operational efficiency by maintaining records, scheduling, reporting, and compliance with airport and aviation standards.Key ResponsibilitiesAdministrative Operations- Manage daily office administration activities at the airport.- Maintain records, files, reports, and confidential documents.- Handle data entry, documentation, and correspondence.- Prepare daily, weekly, and monthly administrative reports.- Coordinate with different airport departments for operational support.- Maintain attendance records and employee databases.- Organise meetings, appointments, and travel arrangements for management.Coordination & Communication- Coordinate with airlines, ground staff, cargo teams, and vendors.- Handle internal communication between departments.- Assist HR and management in administrative tasks.- Support staff on boarding and document verification.- Respond to emails, phone calls, and official inquiries professionally.Office & Facility Management- Ensure office equipment and facilities are functioning properly.- Maintain office supplies inventory and procurement records.- Coordinate housekeeping, maintenance, and security services.- Monitor cleanliness and workplace standards.Documentation & Compliance- Maintain airport operational records and compliance documents.- Ensure proper filing of aviation-related paperwork.- Support audits and inspections by aviation authorities.- Follow airport safety and security procedures.Customer & Staff Support- Assist passengers or visitors with general information if required.- Support airport staff with administrative requirements.- Handle complaints or escalate issues to relevant departments.Required Skills- Excellent communication and interpersonal skills- Strong organisational and multitasking abilities- Computer proficiency (MS Office, Excel, Outlook)- Documentation and record-keeping skills- Time management and coordination skills- Problem-solving ability- Professional appearance and behaviour- Ability to work under pressure and rotational shiftsEducational Qualification- Graduation in any discipline preferred- Diploma or certification in Administration, Aviation, or Management is an advantageExperience- Freshers can apply for entry-level roles- 1-3 years of administrative or airport experience preferredPreferred Qualifications- Knowledge of airport operations and aviation terminology- Experience in office administration or coordination- Familiarity with ERP or administrative software- Basic knowledge of compliance and documentation proceduresWork Environment- Airport terminals- Administrative offices- Airline operation offices- Ground handling companies- Cargo terminalsSalary Range (India)- Fresher: 25,000 - 30,000 per month- Experienced: 30,000 - 1,00,000 per month- Salary depends on airport, airline, location, and experience level.
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Fresher hiring for Air Hostess

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 18.0 Lac/Yr
  • Hyderabad
Air Hostess Flight Attendant Flight Steward Flight Stewardess Passenger Handling Passenger Service Passenger Support Guest Relation Executive Guest Relations Manager Cabin Crew Cabin Attendant Airlines Cabin Crew
Job SummaryAn Air Hostess is responsible for ensuring the safety, comfort, and satisfaction of passengers during flights. The role includes welcoming passengers, conducting safety demonstrations, serving meals and beverages, handling emergencies, and maintaining excellent customer service standards throughout the journey.Key ResponsibilitiesPassenger Service- Welcome passengers onboard in a professional and friendly manner.- Assist passengers with seating arrangements and cabin luggage.- Provide information regarding flight schedules, safety procedures, and onboard services.- Ensure passengers are comfortable throughout the flight.Safety & Security- Conduct pre-flight safety checks of emergency equipment.- Demonstrate safety procedures and emergency protocols to passengers.- Ensure all passengers comply with aviation safety regulations.- Handle emergency situations calmly and efficiently.- Administer first aid when required.In-Flight Operations- Serve meals, snacks, and beverages to passengers.- Maintain cleanliness and hygiene inside the aircraft cabin.- Monitor passenger behavior and address any issues professionally.- Coordinate with pilots and ground staff for smooth operations.Customer Relationship Management- Resolve passenger complaints and concerns politely.- Deliver high-quality hospitality and customer experience.- Assist elderly passengers, children, and passengers with special needs.Documentation & Reporting- Prepare flight reports and incident documentation.- Maintain records of onboard sales and inventory if applicable.Required Skills- Excellent communication and interpersonal skills.- Strong customer service and hospitality skills.- Good problem-solving and decision-making ability.- Ability to remain calm under pressure.- Teamwork and coordination skills.- Grooming and professional appearance.- Basic knowledge of aviation safety procedures.Educational Qualification- Minimum: 10+2 (Higher Secondary).- Diploma or Degree in Hospitality, Aviation, or Tourism preferred.- Cabin Crew certification is an advantage.Eligibility Criteria- Good command of English and Hindi.- Pleasant personality and positive attitude.- Physically fit and medically healthy.- Good eyesight and hearing.- Ability to swim is preferred by many airlines.Experience- Freshers can apply.- Prior experience in hospitality, customer service, hotel management, or aviation is an added advantage.Working Conditions- Rotational shifts including nights, weekends, and holidays.- Domestic and international travel opportunities.- Long working hours and time-zone adjustments.Salary Range (India)- Fresher: 25,000 - 45,000 per month- Experienced Cabin Crew: 50,000 - 1,20,000+ per month- International airlines may offer higher salary packages and travel benefits.
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  • 0 - 6 yrs
  • 20.0 Lac/Yr
  • Kolkata
Administrative Executive Administration Admin Executive Admin Support Executive Admin Account Executive Administration Manager Ground Staff Airport Executive Airport Operation Airport Manager Airport Representative Airport Staff Ground Operation
Job Title: Administrative ExecutiveIndustry: Aviation / Airport Operations / Airlines / Ground HandlingDepartment: AdministrationJob Location: KolkataEmployment Type: Full-TimeExperience: 0-5 Years (Freshers may apply, depending on company requirements)Qualification: Graduate in any discipline; candidates with a degree or diploma in Aviation, Business Administration, or Management are preferred.Salary: Fresher: 25,000 - 30,000 per month1-3 Years Experience: 35,000 - 1,00,000 per monthWork Schedule: Rotational shifts, including weekends and public holidays, depending on operational requirementsJob SummaryWe are seeking a well-organized, proactive, and detail-oriented Administrative Executive to support administrative functions within the aviation industry. The selected candidate will be responsible for managing office operations, maintaining documentation, coordinating with airport departments, handling correspondence, supporting staff management, and ensuring smooth day-to-day administrative activities.The ideal candidate should possess strong communication, organizational, computer, and multitasking skills, along with the ability to work efficiently in a fast-paced aviation environment.Key Responsibilities1. Office AdministrationManage daily administrative activities and ensure the smooth functioning of office operations.Maintain office records, files, registers, and official documentation.Handle incoming and outgoing correspondence, emails, telephone calls, and office communications.Prepare letters, reports, notices, meeting agendas, and other administrative documents.Monitor office supplies, stationery, equipment, and inventory requirements.Coordinate office maintenance and communicate with vendors and service providers.2. Airport and Aviation CoordinationCoordinate with airport operations teams, airline personnel, ground handling agencies, and other relevant departments.Assist with administrative arrangements for airport staff, meetings, briefings, and official visits.Support the preparation and maintenance of operational documents and departmental records.Follow company procedures and applicable airport access, security, and confidentiality requirements.Coordinate with authorized personnel regarding staff identification cards, access passes, and related documentation, where applicable.Escalate administrative issues that may affect airport operations to the appropriate supervisor.3. Documentation and Record ManagementMaintain employee records, attendance registers, leave records, and other administrative files.Organize and update digital and physical records systematically.Verify the completeness of submitted documents and follow up on missing information.Assist in preparing internal reports, daily activity summaries, and monthly administrative statements.Ensure the proper handling, storage, and confidentiality of sensitive company information.4. Staff and HR Administrative SupportAssist the HR department with interview scheduling, joining formalities, onboarding documentation, and employee communication.Maintain staff attendance, shift schedules, leave applications, and related records as assigned.Coordinate with department heads regarding staffing requirements and administrative support.Help arrange employee training sessions, meetings, and internal briefings.Support the preparation and distribution of internal notices and policy updates.5. Vendor and Facility ManagementCoordinate with housekeeping, security, maintenance, transport, and other facility service providers.Maintain vendor records, service schedules, quotations, invoices, and supporting documents.Track office equipment, assets, and consumables.Report maintenance issues and follow up until resolution.Assist with procurement requests and ensure supplies are available when required.6. Communication and Customer SupportRespond professionally to routine telephone calls, emails, and administrative inquiries.Direct visitors, candidates, employees, and business associates to the appropriate departments.Coordinate meetings, appointments, and visitor arrangements in accordance with company procedures.Maintain professional communication with internal teams and external stakeholders.Provide timely administrative assistance to managers and other departments.7. Compliance and SafetyFollow company policies, workplace safety procedures, and applicable airport regulations.Ensure that administrative records are maintained accurately and are available for authorized reviews.Handle confidential documents responsibly and restrict access to authorized personnel.Report security concerns, procedural irregularities, and workplace hazards to the designated authority.Support internal audits and compliance checks by providing the required administrative documentation.8. Reporting and Management SupportPrepare daily, weekly, and monthly administrative reports as required.Assist managers with scheduling, presentations, data entry, and report preparation.Track pending administrative tasks and follow up with the responsible departments.Maintain spreadsheets, databases, and other office management systems.Perform additional administrative duties assigned by the reporting manager.Required Skills and CompetenciesExcellent verbal and written communication skills.Strong organizational and time-management abilities.Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.Good data entry, documentation, and record-keeping skills.Ability to multitask and prioritize responsibilities.Professional attitude and interpersonal skills.Problem-solving and coordination abilities.Attention to detail and accuracy.Ability to work independently and as part of a team.Willingness to work rotational shifts, weekends, or holidays when required.Educational QualificationsGraduate degree in any discipline from a recognized institution.A diploma or degree in Aviation Management, Business Administration, Human Resource Management, or a related field is an advantage.Basic computer knowledge and familiarity with office administration software are required or preferred, depending on the employer.Experience RequirementsFreshers may apply for entry-level administrative positions where permitted by the employer.Previous experience in office administration, airport operations, airline administration, ground handling, or facility management is preferred.Experience with documentation, staff coordination, vendor management, and reporting will be an added advantage.Preferred Candidate ProfileCandidates with a professional and service-oriented approach.Individuals who can work effectively in a structured, time-sensitive aviation environment.Candidates who demonstrate reliability, punctuality, discipline, and accountability.Applicants comfortable coordinating with multiple departments.Candidates with prior exposure to airline offices, airports, aviation companies, or ground handling agencies will be preferred.Key Performance Indicators (KPIs)Accuracy and timely completion of administrative records.Efficiency in handling daily office operations.Timely submission of reports and documentation.Effective coordination with internal departments and service providers.Proper maintenance of office supplies, assets, and records.Compliance with company procedures and applicable airport requirements.Timely resolution and follow-up of administrative requests.
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  • 0 - 6 yrs
  • 20.0 Lac/Yr
  • Thiruvananthapuram
Administrative Executive Administration Admin Executive Admin Support Executive Admin Account Executive Administration Manager Ground Staff Airport Executive Airport Operation Airport Manager Airport Representative Airport Staff Ground Operation
Job Title: Administrative ExecutiveIndustry: Aviation / Airport Operations / Airlines / Ground HandlingDepartment: AdministrationJob Location: ThiruvananthapuramEmployment Type: Full-TimeExperience: 0-5 Years (Freshers may apply, depending on company requirements)Qualification: Graduate in any discipline; candidates with a degree or diploma in Aviation, Business Administration, or Management are preferred.Salary: Fresher: 25,000 - 30,000 per month1-3 Years Experience: 35,000 - 1,00,000 per monthWork Schedule: Rotational shifts, including weekends and public holidays, depending on operational requirementsJob SummaryWe are seeking a well-organized, proactive, and detail-oriented Administrative Executive to support administrative functions within the aviation industry. The selected candidate will be responsible for managing office operations, maintaining documentation, coordinating with airport departments, handling correspondence, supporting staff management, and ensuring smooth day-to-day administrative activities.The ideal candidate should possess strong communication, organizational, computer, and multitasking skills, along with the ability to work efficiently in a fast-paced aviation environment.Key Responsibilities1. Office AdministrationManage daily administrative activities and ensure the smooth functioning of office operations.Maintain office records, files, registers, and official documentation.Handle incoming and outgoing correspondence, emails, telephone calls, and office communications.Prepare letters, reports, notices, meeting agendas, and other administrative documents.Monitor office supplies, stationery, equipment, and inventory requirements.Coordinate office maintenance and communicate with vendors and service providers.2. Airport and Aviation CoordinationCoordinate with airport operations teams, airline personnel, ground handling agencies, and other relevant departments.Assist with administrative arrangements for airport staff, meetings, briefings, and official visits.Support the preparation and maintenance of operational documents and departmental records.Follow company procedures and applicable airport access, security, and confidentiality requirements.Coordinate with authorized personnel regarding staff identification cards, access passes, and related documentation, where applicable.Escalate administrative issues that may affect airport operations to the appropriate supervisor.3. Documentation and Record ManagementMaintain employee records, attendance registers, leave records, and other administrative files.Organize and update digital and physical records systematically.Verify the completeness of submitted documents and follow up on missing information.Assist in preparing internal reports, daily activity summaries, and monthly administrative statements.Ensure the proper handling, storage, and confidentiality of sensitive company information.4. Staff and HR Administrative SupportAssist the HR department with interview scheduling, joining formalities, onboarding documentation, and employee communication.Maintain staff attendance, shift schedules, leave applications, and related records as assigned.Coordinate with department heads regarding staffing requirements and administrative support.Help arrange employee training sessions, meetings, and internal briefings.Support the preparation and distribution of internal notices and policy updates.5. Vendor and Facility ManagementCoordinate with housekeeping, security, maintenance, transport, and other facility service providers.Maintain vendor records, service schedules, quotations, invoices, and supporting documents.Track office equipment, assets, and consumables.Report maintenance issues and follow up until resolution.Assist with procurement requests and ensure supplies are available when required.6. Communication and Customer SupportRespond professionally to routine telephone calls, emails, and administrative inquiries.Direct visitors, candidates, employees, and business associates to the appropriate departments.Coordinate meetings, appointments, and visitor arrangements in accordance with company procedures.Maintain professional communication with internal teams and external stakeholders.Provide timely administrative assistance to managers and other departments.7. Compliance and SafetyFollow company policies, workplace safety procedures, and applicable airport regulations.Ensure that administrative records are maintained accurately and are available for authorized reviews.Handle confidential documents responsibly and restrict access to authorized personnel.Report security concerns, procedural irregularities, and workplace hazards to the designated authority.Support internal audits and compliance checks by providing the required administrative documentation.8. Reporting and Management SupportPrepare daily, weekly, and monthly administrative reports as required.Assist managers with scheduling, presentations, data entry, and report preparation.Track pending administrative tasks and follow up with the responsible departments.Maintain spreadsheets, databases, and other office management systems.Perform additional administrative duties assigned by the reporting manager.Required Skills and CompetenciesExcellent verbal and written communication skills.Strong organizational and time-management abilities.Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.Good data entry, documentation, and record-keeping skills.Ability to multitask and prioritize responsibilities.Professional attitude and interpersonal skills.Problem-solving and coordination abilities.Attention to detail and accuracy.Ability to work independently and as part of a team.Willingness to work rotational shifts, weekends, or holidays when required.Educational QualificationsGraduate degree in any discipline from a recognized institution.A diploma or degree in Aviation Management, Business Administration, Human Resource Management, or a related field is an advantage.Basic computer knowledge and familiarity with office administration software are required or preferred, depending on the employer.Experience RequirementsFreshers may apply for entry-level administrative positions where permitted by the employer.Previous experience in office administration, airport operations, airline administration, ground handling, or facility management is preferred.Experience with documentation, staff coordination, vendor management, and reporting will be an added advantage.Preferred Candidate ProfileCandidates with a professional and service-oriented approach.Individuals who can work effectively in a structured, time-sensitive aviation environment.Candidates who demonstrate reliability, punctuality, discipline, and accountability.Applicants comfortable coordinating with multiple departments.Candidates with prior exposure to airline offices, airports, aviation companies, or ground handling agencies will be preferred.Key Performance Indicators (KPIs)Accuracy and timely completion of administrative records.Efficiency in handling daily office operations.Timely submission of reports and documentation.Effective coordination with internal departments and service providers.Proper maintenance of office supplies, assets, and records.Compliance with company procedures and applicable airport requirements.Timely resolution and follow-up of administrative requests.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Female
  • Noida Sector 63
Outbond Calls Marketing Customer Care Customer Support BPO Operations Domestic BPO Voice Process BPO Voice Customer Manager BPO Sales Call Center Basic Computer Skills BPO Good Communication Skills Non Voice
We are seeking a dedicated BPO Customer Support Executive to join our team in Noida Sector 63. This is a full-time role suitable for fresh graduates or those with less than a year of experience. The ideal candidate will provide excellent customer service in a supportive environment.nnKey Responsibilities:nn1. Customer Interaction: Engage with customers through various channels to address inquiries, resolve issues, and provide accurate information regarding products and services.nn2. Troubleshooting: Assist customers in identifying and solving problems, ensuring a smooth and satisfactory experience.nn3. Record Keeping: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions, to enhance service quality and efficiency.nn4. Feedback Collection: Gather customer feedback and suggestions to identify areas for improvement and enhance overall service delivery.nnRequired Skills and Expectations:nnThe ideal candidate should have completed their 12th grade and possess effective communication skills, both spoken and written. A pleasant and patient demeanor is essential for interacting with customers. We expect the candidate to be a quick learner, able to adapt to new processes, and work collaboratively with the team. Proficiency in basic computer operations is necessary for handling customer inquiries and maintaining records. An ability to work in a fast-paced environment while maintaining a positive attitude is essential for this role.
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