Array ( [0] => customer-care [1] => patna ) 100+ Customer Care Fresher Jobs in Patna | Latest Vacancies
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Customer Care Fresher Jobs in Patna

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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Patna, India, you will play a vital role in ensuring travelers have a positive experience at the airport. This entry-level position is ideal for individuals who are enthusiastic about helping others and ready to start their career in customer service.Key Responsibilities:1. **Customer Assistance**: Greet passengers warmly and assist them with inquiries about flights, services, and airport facilities, ensuring a pleasant experience.2. **Check-In Support**: Help passengers during the check-in process by guiding them through necessary procedures, including managing baggage and issuing boarding passes.3. **Problem Resolution**: Address any passenger concerns or complaints promptly, working to resolve issues effectively while maintaining professionalism.4. **Information Dissemination**: Provide accurate and clear information about flight schedules, gate changes, and other airport policies to keep passengers informed and comfortable.5. **Team Collaboration**: Work closely with fellow associates and airport staff to maintain smooth operations and ensure all customers are attended to efficiently.Required Skills and Expectations:Candidates should have good communication skills, a friendly demeanor, and a willingness to learn. Being punctual and having a strong work ethic is crucial in a fast-paced airport environment. Basic computer skills will be helpful for handling check-in systems. A strong customer service attitude is essential, as you will directly impact the passenger experience.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Air Charter Operation Air Ticketing Customer Service Air Hostess Activities Hard Working Grooming Basic Computer Skills
We are looking for dedicated individuals to join our team as Ground Staff in Patna, India. This entry-level position is perfect for those who are passionate about customer service and want to start their career in the aviation industry.Key Responsibilities:1. **Customer Service**: Assist passengers with check-in procedures, provide information about flights, and address any inquiries or concerns to ensure a smooth travel experience.2. **Baggage Handling**: Manage the handling of passenger luggage, ensuring that bags are securely loaded onto the aircraft and delivered promptly upon arrival.3. **Safety and Security Checks**: Conduct routine safety checks to maintain compliance with company policies and aviation regulations, ensuring a secure environment for both staff and passengers.4. **Communication**: Collaborate with team members and liaise with other departments to ensure efficient operations and quick resolution of any issues that may arise.Required Skills and Expectations:Candidates should possess a good level of communication skills, both verbal and written, to effectively interact with passengers and colleagues. A positive attitude and a customer-focused mindset are essential for delivering excellent service. Basic computer skills are necessary for handling booking systems and checking in passengers. The ability to work in a team and a willingness to learn are key, as this role involves collaborating with others in a fast-paced environment. Being detail-oriented will also help in managing the various tasks associated with ground operations.
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  • Fresher
  • Patna
Customer Handling Relationship Development Teamwork
We are looking for a dedicated Patient Relation Officer to manage and enhance our patient interaction processes. This is a part-time work-from-home role suitable for freshers who have completed their 12th standard.Key Responsibilities:- **Manage Patient Inquiries:** Respond to patient questions and concerns through phone or email, ensuring they receive clear and accurate information.- **Coordinate Appointments:** Schedule and confirm patient appointments, maintaining an organized calendar to prevent conflicts and ensure efficiency.- **Assist in Patient Navigation:** Help patients understand their treatment options and guide them through the healthcare process, ensuring a smooth experience.- **Maintain Records:** Keep accurate and up-to-date patient records, making sure all information is securely stored and easily retrievable.- **Provide Support:** Offer emotional support and reassurance to patients, helping them feel valued and cared for throughout their journey.Required Skills and Expectations:- **Excellent Communication Skills:** Ability to articulate ideas clearly and effectively in both verbal and written formats, as communication is key to patient relations.- **Empathy and Patience:** Show understanding and compassion towards patients, recognizing that they may be dealing with stressful situations.- **Organizational Skills:** Capable of managing multiple tasks efficiently while maintaining attention to detail.- **Basic Computer Skills:** Familiarity with common software applications and the ability to adapt to new technologies for record-keeping and communication tasks.- **Team Player:** Willingness to collaborate with healthcare professionals and contribute to a positive working environment. This role is perfect for those who are eager to start their career in healthcare with a strong focus on patient care and support.
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Airport Ramp Executive || Freshers & Experienced

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Patna
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.
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  • Fresher
  • 5.5 Lac/Yr
  • Patna
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Ground Operation Grooming Airport Cargo Basic Computer Skills
We are looking for dedicated and enthusiastic individuals to join our team as Ground Staff in Patna. This full-time position is perfect for freshers who have completed at least 10th grade. As a Ground Staff member, you will play a crucial role in ensuring the smooth operation of our services. **Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in and boarding processes, ensuring they have all necessary documents and information.- **Baggage Handling:** Safely handle and transport passenger luggage, ensuring it is properly labeled and delivered to the correct location.- **Customer Service:** Provide excellent service to all passengers, addressing queries and complaints politely and efficiently.- **Safety Checks:** Conduct safety checks on equipment and work areas to maintain a secure environment for both staff and passengers.- **Coordination with Teams:** Work closely with other team members and departments to ensure seamless operations throughout all processes.**Required Skills and Expectations:**Candidates should have strong communication skills to engage effectively with customers and colleagues. A friendly and approachable demeanor is essential to provide a positive experience for passengers. Attention to detail is important for tasks such as baggage handling and safety checks. Although no prior experience is required, a willingness to learn and adapt to a fast-paced environment is essential. Candidates should be reliable, punctual, and ready to work various shifts as needed.
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  • Fresher
  • 10.0 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Customer Service Aviation Ground Staff Activities Hospitality Aviation Security Direct Sales Cargo Handling Personality Development Basic Computer Skills
As an Airport Staff member in Patna, you will play a vital role in ensuring smooth operations at the airport. This position is open to freshers who have completed their 10th grade.Key Responsibilities:- **Passenger Assistance**: Greet and assist passengers at various points in the airport, including check-in, boarding, and baggage claim, ensuring they have a positive travel experience.- **Check-in Support**: Help passengers with the check-in process, including verifying tickets and providing information on flight schedules and gate changes.- **Safety Compliance**: Ensure all safety regulations are followed, including checking boarding passes and ensuring that carry-on items meet safety standards.- **Information Desk Management**: Manage the information desk, providing accurate answers to passenger inquiries about flights, terminal facilities, and services available at the airport.- **Baggage Handling**: Assist with the handling of baggage, ensuring it is loaded and unloaded according to procedures, and help in tracking lost baggage.Required Skills and Expectations:- Strong communication skills are essential for interacting with passengers and colleagues effectively.- A good attitude towards teamwork and a willingness to assist others in a busy environment are important.- Basic knowledge of computers is helpful, especially for handling check-in systems.- An eye for detail is necessary to ensure compliance with safety regulations.- Must be able to work in a fast-paced environment and handle stress calmly while providing excellent customer service.
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  • 0 - 6 yrs
  • 1.8 Lac/Yr
  • Female
  • Patna
Computer Networking Computer Science Customer Relationship Receptionist Activities General Administration Convincing Power Telephone Handling Customer Communication Front Office
We are looking for a friendly and organized Office Receptionist to join our team in Patna, India. This full-time position is ideal for individuals who have completed their 12th grade and are eager to start a career. Key responsibilities include greeting visitors and guests warmly, ensuring they feel welcomed. You will answer phone calls and respond to inquiries, helping to create a positive first impression. Managing incoming and outgoing mail is essential, as is maintaining office supplies and keeping the reception area tidy. You will also assist in scheduling appointments and coordinating meetings, ensuring everything runs smoothly. The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with clients and team members. A friendly demeanor and a professional appearance are crucial. Attention to detail is important for managing responsibilities accurately and efficiently. The ability to multitask in a busy environment will help you succeed in this role. We expect you to be proactive and adaptable, ready to handle various tasks as needed. Basic computer skills and familiarity with office equipment will be beneficial. We welcome applicants with 0 to 6 years of experience, and we encourage fresh graduates to apply. If you are a motivated individual looking for an opportunity to grow, we invite you to join our team.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Patna
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Representative based in Patna, you will play a vital role in ensuring a positive experience for airline passengers. This position is ideal for individuals looking to start their career in the airline industry.**Key Responsibilities:**- **Assist Passengers:** Greet and help passengers with their travel inquiries, ensuring they have a pleasant experience from the moment they arrive at the airport.- **Manage Reservations:** Handle booking changes, cancellations, and ticketing processes, providing accurate information and assistance to passengers.- **Address Complaints:** Listen to passenger concerns and resolve issues effectively, maintaining a calm and professional demeanor.- **Provide Information:** Educate passengers about flight schedules, baggage policies, and airport services, ensuring they are well-informed.- **Check-In Support:** Assist passengers with the check-in process, guiding them through the necessary steps and ensuring timely boarding.**Required Skills and Expectations:**Candidates should possess excellent communication skills and be friendly and approachable. A keen attention to detail is essential for managing reservations and addressing passenger needs accurately. Problem-solving abilities and a customer-centric attitude are necessary to handle complaints effectively. Since the role requires direct interaction with passengers, candidates must be comfortable working in a fast-paced environment. While no previous experience is required, a willingness to learn and adapt is highly valued. A minimum educational qualification of 10th pass is needed to apply for this position.
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills
As an Airport Operations Executive, you will play a vital role in ensuring smooth daily airport operations in Patna. You will assist with various tasks related to passenger and flight handling, contributing to an efficient and pleasant travel experience.Key responsibilities include:1. **Passenger Assistance**: You will greet travelers, assist with check-in procedures, and provide information regarding flights, gates, and boarding times to ensure a seamless journey.2. **Flight Coordination**: Monitoring flight schedules and communicating any changes to passengers and staff is crucial. You will help coordinate activities related to arrivals and departures.3. **Baggage Handling**: You will help manage baggage processes, ensuring that luggage is efficiently tracked and delivered to the correct flights and destinations.4. **Safety Compliance**: Adhering to safety protocols and regulations is essential. You will assist in ensuring that all operations comply with airport safety standards to maintain a secure environment.5. **Customer Service**: Providing excellent customer service is key. You will address passenger queries and resolve issues promptly, enhancing the overall airport experience.Required skills and expectations include being detail-oriented, possessing strong communication abilities, and having a friendly demeanor. The ideal candidate should be able to work independently and in a team, showing flexibility to adapt to changing situations. A positive attitude and willingness to learn will help you succeed in this dynamic airport environment.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Patna
Sales & Business Development Client Relationship Management Communication Skills English & Hindi Fluency Lead Generation Target Achievement Customer Handling Convincing & Negotiation Skills Follow-up & Telecalling Membership Sales Front Desk Management MS Office Basic Computer
Soham HR Solutions is hiring on behalf of a reputed Gym & Fitness Center located in Kankarbagh, Patna (Bihar).We are looking for a dynamic, energetic, and presentable Sales Executive who can drive membership sales and represent the brand with confidence.Promote and sell gym memberships to walk-in and potential clientsConduct gym tours for walk-in clients and convert them into paid membersMake follow-up calls and nurture leads to ensure maximum conversionAchieve monthly sales targets consistentlyBuild and maintain strong client relationships for long-term retentionHandle membership renewals and ensure minimum drop-outs Candidate Requirements:Field Detail Language English & Hindi - Fluent (Both Mandatory) Age 20 to 30 Years Personality Smart, Confident & Well-Groomed Appearance Presentable & Good Looking Experience 0-2 Years (Freshers Welcome) Qualification 12th Pass / Graduate Salary & Benefits: Fixed Salary20,000/- per month Incentives Performance based (Extra Earning) Location Kankarbhagh, Patna - Bihar Job Type Full Time Why Join Us:Fixed salary + attractive incentivesFitness industry growing careerEnergetic & young work environmentMonday to Saturday (Sunday Off) How to Apply: Interested candidates can send their updated resume with photo to our email or contact directly. Soham HR Solutions Patna, Bihar
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Hiring Freshers || Customer Care Executive

Amiure International Pvt ltd.

  • Fresher
  • 1.5 Lac/Yr
  • Patna
Customer Relationship Customer Care Customer Support Customer Communication Outbound Calling Communication
JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE:Amiure International Pvt Ltd is a web designing company that deals with RailRecipe all across the networks in India and is an authorized partner with IRCTC.Minimum Qualification- FRESHER ConsideredAny Graduate(2021-2025 batch considered)Salary - 8k to 13kMorning - 7am to 4pmEvening- 1.30pm to 10.30pm(Both Male & Female can Apply)We are seeking a proactive graduate fresher in Customer Support. He/She Should have strong communication skills (English and Hindi), handling, request processing ,vendor or team coordination.Roles and Responsibilities of customer care executive: To accept food orders and call back for order confirmation To process orders in a mannered way To coordinate with the vendors and Concerned team Responsible for complete customer support To take feedback and follow up delivery information per order To manage complaints of individual customers To contribute operations information and recommendations for strategic plans and reviews To communicate customer issues with the operations team and devise ways of improving the customer experience including resolving problems and complaints Maintain relationship with key operations vendors To accomplish operations and organization mission by completing related results as and when required
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Freshers & Experience || Full Time || Service Advisor

AyuSewa Air & Train Ambulance Service

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Kankarbagh Patna
Customer Relationship Skill Development Co-ordinator Selling Skills Commanding Attitude
We are looking for dynamic and customer-focused Service Advisors to join our team in Patna. The candidate will be responsible for handling customer queries, coordinating service requirements, and ensuring a smooth customer experience.
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  • Fresher
  • 1.5 Lac/Yr
  • Female
  • Patna
Hotel Customer Handling
Manage restaurant staff and reception
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  • 0 - 2 yrs
  • 1.0 Lac/Yr
  • Patna
Basic Math Skills Point Of Sale Systems Sales Techniques Customer Service
COUNTER SALES AND SHOP MANAGEMENT
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  • Fresher
  • 5.0 Lac/Yr
  • Patna
Outbound Calling Domestic BPO Voice Process International Call Center Customer Support International BPO Sales Inbound Voice Process BPO Non Voice Call Center Cold Calling Inbound Process BPO Sales BPO
Key Responsibilities:1. Handle inbound and outbound calls: You will be responsible for answering incoming calls from customers and making outbound calls to follow up on inquiries or resolve issues.2. Provide customer support: Assist customers with product or service inquiries, resolve complaints, and provide information about company policies and procedures.3. Maintain call records: Keep accurate and detailed records of customer interactions, including their inquiries, complaints, or feedback.4. Follow communication scripts: Use pre-written scripts to guide your conversations with customers and ensure consistent messaging.5. Meet performance targets: Achieve set targets for call resolution, customer satisfaction, and call handling time.Required Skills and Expectations:- Excellent communication skills: Ability to communicate clearly and effectively with customers over the phone.- Strong customer service skills: Empathy, patience, and ability to handle customer queries professionally.- Basic computer skills: Familiarity with using computers, navigating software applications, and typing quickly and accurately.- Ability to work under pressure: Manage high call volumes and handle challenging customer situations calmly.- Willingness to learn: Be open to training and feedback to improve your performance in the role.
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10th Pass Freshers For Delivery Boy

Busybees Logistics Pvt Ltd

  • Fresher
  • Patna
Delivery Boy Delivery Customer Service Delivery
Bike mobile or cyle
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Patna
Marketing Communication Negotiation Skills Convincing Power b2c Marketing Customer Care Inside Sales B2B Sales Sales Business Development Lead Generation Strategic Communication Sales Relationship Confidence Retail Sales Marketing Analytical Ability Problem Solving Marketing
Job SummaryWe're seeking a motivated Business Development Associate to drive sales growth and revenue expansion. During the probation period, you'll undergo a comprehensive one-week training program, receive relevant data from management, and be expected to sell at least two subscription plans to customers.Key Responsibilities1. Sell subscription plans to clients2. Generate leads and convert them into sales3. Increase revenue for the company4. Engage with potential clients through calls and meetings5. Meet minimum sales targets consistently6. Do follow ups they will get leads from the managementCompensation- Salary: -10,000 - -50,000 per month- Incentives: Up to -10,000 for depends upon performanceEarn upto 60-1 lack according to the performanceProbation Period Details- Duration: One week training- Data Provision: We'll provide you with relevant customer data- Expectations: Sell at least two subscription plans within the probation periodPost-Probation Expectations- Payroll Commencement: Your salary will start once you successfully complete the probation period- Ongoing Targets: You'll be expected to consistently meet sales targets and contribute to revenue growth- Performance Evaluation: Your performance will be regularly evaluated to ensure you're meeting expectationsWork Arrangement- Hybrid/Remote: Flexible work arrangement with options to work from home or officeIf you're a driven and sales-focused individual, apply now to join our team!
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  • Fresher
  • 2.0 Lac/Yr
  • Female
  • Rajendra Nagar Patna
Customer Care Customer Service Interpersonal Skills Problem Solving Microsoft Office Coordination Skills Office Work Front Desk Basic Computer Skills Administrative Skills Presentable Convincing Power Receptionist Activities Telephone Handling
As a Front Office Executive in Rajendra Nagar, Patna, you will be responsible for managing all front desk tasks and ensuring a smooth flow of operations. Your key responsibilities include welcoming visitors, answering phone calls, and maintaining office supplies. Strong communication and organizational skills are essential for this role. Additionally, you must be punctual, professional, and able to handle multiple tasks efficiently. A 10th pass female fresher with a willingness to learn and adapt to a fast-paced environment is preferred for this full-time position at our office in Patna.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Patna
Sales Skills Client Relationship Management Problem Solving Mortgage Loans Financial Analysis Communication Skills Business Loan Customer Service Housing Loan Loan Processing Home Loans
We are looking for motivated and result-oriented Loan Advisors to assist students/clients in securing education loans. This is a commission-only role with high earning potential. The advisor will work on leads provided by us as well as leads generated independently.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Patna
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Customer Service Representative Customer Service Professional Customer Service Specialist Customer Care Representative Customer Support Representative Customer Service Customer Agent Customer Care Agent Airport Ticketing Ground Staff Ground Staff Executive
As an Airport Supervisor, you will be responsible for overseeing various airport operations and ensuring smooth functioning of day-to-day activities. Your key responsibilities will include managing airport staff, coordinating passenger support services, handling ground operations, and supervising airline ticketing and cargo operations. You will also be required to ensure excellent customer service, resolve issues efficiently, and communicate effectively with both staff and passengers. To excel in this role, you should have good communication skills, a strong ability to problem solve, and experience in customer management. Additionally, you must possess a high school diploma or equivalent qualification and have up to 5 years of experience in the aviation industry. Your role will be crucial in maintaining the efficiency and safety of airport operations, making your contribution essential to the overall success of the airline industry.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Patna, you will play a crucial role in ensuring passengers have a smooth travel experience. Your primary duties will include:- **Greeting and Assisting Passengers**: You will be the first point of contact at the airport, welcoming passengers with a friendly attitude and helping them with check-in, boarding, and other inquiries.- **Managing Check-In Processes**: You will assist passengers with their check-in, ensuring that all required information is collected and that luggage is tagged correctly for their journeys.- **Providing Flight Information**: You will keep passengers informed about flight schedules, delays, and gate changes, ensuring they have the most current information.- **Handling Customer Complaints**: Should passengers face issues or express concerns, you will address these challenges calmly and professionally, seeking to resolve problems to the best of your ability.- **Coordinating with Other Departments**: You will work closely with other teams, such as security or baggage handling, ensuring that all operations run smoothly and efficiently.To excel in this role, you should have excellent communication skills and a friendly demeanor. Being able to work well under pressure is important, as the airport environment can be fast-paced. Basic computer skills are required for handling check-in systems. Flexibility in working hours is necessary since you may work evenings, weekends, and holidays. Previous experience in customer service is a plus, but newcomers eager to learn will also thrive in this position.
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  • Fresher
  • 5.5 Lac/Yr
  • Patna
Customer Support Staff Development Outbound Calling
Key Responsibilities:1. Answer incoming calls and respond to customer's emails.- Handle customer inquiries and resolve any issues professionally and efficiently.2. Make outbound calls to potential customers and promote company products or services.- Provide information about products, pricing, and availability to prospective customers.3. Keep accurate records of customer interactions and transactions.- Maintain detailed call logs and update customer information in the database.4. Follow communication scripts when handling different topics.- Use prepared scripts to provide consistent information to customers.5. Identify and escalate priority issues.- Recognize urgent matters and escalate them to the appropriate department.Required Skills and Expectations:- Excellent communication skills, both verbal and written.- Ability to remain calm and professional during high-stress situations.- Strong problem-solving skills and the ability to think on your feet.- Basic computer knowledge and familiarity with CRM systems is a plus.- Willingness to work in a fast-paced environment and meet set targets.- Ability to work well in a team and collaborate with colleagues to achieve common goals.
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  • Fresher
  • 6.5 Lac/Yr
  • Patna
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Cabin Crew Activities Air Hostess Activities Ground Staff Activities Ground Handling Hard Working Airport Ground Handling Airport Cargo Ground Operation Grooming Basic Computer Skills
As an Airport Supervisor, you will play a vital role in ensuring smooth airport operations and providing excellent service to passengers. Your primary responsibilities will include the following:- **Oversee Daily Operations**: You will manage the daily activities at the airport, coordinating with different departments to ensure everything runs efficiently.- **Ensure Safety Protocols**: It is crucial to monitor and enforce all safety regulations and procedures, ensuring the safety of both passengers and staff.- **Assist Passengers**: You will help passengers with their inquiries and guide them through the airport facilities, providing information about flights and services.- **Manage Staff**: Responsibilities include supervising airport staff, ensuring they are performing their duties effectively, and providing guidance and training when necessary.- **Address Issues**: If any challenges arise, such as delays or passenger complaints, you will be expected to resolve them promptly and effectively.- **Maintain Records**: You will keep accurate records of airport operations, including passenger counts and incident reports, which are important for reporting and analysis.To succeed in this role, you should have strong communication skills to interact clearly with passengers and staff. A good understanding of airport operations is beneficial. You must be organized, detail-oriented, and able to handle multiple tasks simultaneously. Being a team player is essential, as you will collaborate with various departments. Fresh graduates with a passion for aviation and customer service are encouraged to apply.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Customer Care Passport Checking
We are looking for a Boarding Pass Executive to join our team in Patna. This entry-level role is ideal for individuals who have completed their 12th grade and are eager to start a career in the travel industry. You will play a crucial role in ensuring a smooth boarding process for passengers.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Backend Typing Skills Basic Computer Skills Data Entry
We are looking for a reliable and motivated Back Office Staff member to join our team in Patna. This role is ideal for someone with 0-2 years of experience who has completed their 12th grade and is eager to learn and grow in a supportive work environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
Join our team as Airport Staff in Patna, India, where you will play an essential role in ensuring smooth airport operations. This full-time position is open to candidates with up to 2 years of experience, and a minimum educational requirement of passing the 12th grade.Key Responsibilities:- **Passenger Assistance**: Help travelers with check-in procedures, boarding, and luggage handling, ensuring a positive experience for all guests.- **Security Screening**: Conduct security checks and ensure compliance with safety regulations, maintaining a secure environment for passengers and staff.- **Information Services**: Provide accurate information about flight schedules, airport facilities, and other services to assist passengers with their travel needs.- **Operational Support**: Work closely with team members to support daily airport operations, including preparing boarding areas and facilitating smooth transitions for arriving and departing flights.Required Skills and Expectations:Candidates should possess excellent communication skills and work well in a team environment. Attention to detail is important for safely managing passenger and baggage information. A friendly and professional demeanor is essential while interacting with airport travelers. Reliability and the ability to adapt to a fast-paced environment are crucial. Basic computer skills and the ability to follow instructions are also required to effectively perform job duties. This role provides an opportunity for growth in the aviation sector for those eager to develop their careers.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Documentation Internal Communication Aviation Cargo Handling Hard Working Airport Cargo Basic Computer Skills
We are looking for a Cargo Associate to join our team in Patna. This is a full-time job where you will work from the office. This role is ideal for individuals with 0 to 1 year of experience and a minimum education of 10th pass. **Key Responsibilities:**- **Loading and Unloading Cargo:** You will be responsible for safely loading and unloading cargo from trucks or containers, ensuring items are handled properly to prevent damage.- **Documentation and Record-Keeping:** You will maintain accurate records of shipments, including tracking information and cargo details, to ensure everything is accounted for.- **Inspecting Cargo:** You will check all incoming and outgoing cargo for damages or discrepancies, reporting any issues to your supervisor for resolution.- **Organizing Cargo Area:** You will help keep the cargo area organized and clean, ensuring that items are stored correctly and safely for easy access.- **Assisting Team Members:** Collaboration with other team members is essential, as you may be required to support their tasks and coordinate effectively during busy times.**Required Skills and Expectations:**- Candidates should have a basic understanding of cargo handling and be willing to learn new processes quickly. - Attention to detail is crucial, as you will need to ensure accurate documentation and careful handling of cargo.- Good physical fitness is expected since the role involves manual handling of heavy items.- Effective communication skills are necessary for working as part of a team and interacting with supervisors and other personnel. - A strong work ethic and reliability are expected, as punctuality and dedication to tasks are important in this role.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Patna
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for a dedicated Airline Customer Service Executive to join our team in Patna. This is a full-time position that involves working from our office. As the first point of contact for our customers, you will play a vital role in ensuring their travel experience is smooth and enjoyable.**Key Responsibilities:**- **Assist Customers with Inquiries:** Respond to customer questions regarding flights, bookings, and policies, providing accurate information to help them make informed decisions.- **Handle Check-Ins:** Facilitate the check-in process for passengers, ensuring all necessary procedures are followed for a seamless experience.- **Manage Reservations:** Help customers with flight bookings and modifications, ensuring all changes are accurately processed and confirmed.- **Address Customer Complaints:** Listen to customer issues and resolve them promptly and effectively, aiming for high customer satisfaction.- **Support Baggage Handling:** Assist passengers with baggage queries and ensure all relevant information is communicated regarding lost or delayed luggage.**Required Skills and Expectations:**- **Effective Communication:** Strong verbal and written communication skills are essential to interact with customers and provide clear information.- **Problem-Solving Skills:** Ability to think quickly and resolve issues efficiently, ensuring customer satisfaction.- **Team Player:** Collaborate well with colleagues and contribute positively to the team environment.- **Attention to Detail:** Ensure all tasks are completed accurately, minimizing errors, especially in bookings and customer information.- **Basic Computer Skills:** Familiarity with computer applications and systems for managing customer data and bookings is preferred.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Patna
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are looking for enthusiastic individuals to join our team as Ground Staff in Patna. This role involves various tasks to ensure smooth airport and airline operations. Candidates with little to no experience are welcome to apply.Key Responsibilities:- **Passenger Handling**: Assist passengers with check-in procedures, ensuring they have the necessary documents and guiding them to their boarding gates.- **Baggage Management**: Ensure that passengers luggage is handled safely and efficiently, including checking baggage at the counter and loading it onto the aircraft.- **Customer Service**: Provide excellent support to passengers by answering their questions and addressing any concerns they may have before, during, and after their flight.- **Safety Compliance**: Follow safety protocols and regulations to maintain a secure environment for passengers and staff, including monitoring luggage and ensuring areas are clear.- **Coordination with Team**: Work closely with other ground staff and airline personnel to ensure efficient processes, including timely communication during busy periods.Required Skills and Expectations:- Candidates must have completed at least 10th grade education.- Strong communication skills are essential to interact effectively with passengers and team members.- A positive attitude and a willingness to learn are crucial, especially for those with limited experience.- Candidates should be comfortable working in a fast-paced environment and able to handle stress efficiently.- Flexibility with work hours is important, as shifts may vary depending on flight schedules.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are seeking an enthusiastic Airport Customer Service Associate to join our team in Patna, India. The ideal candidate will assist passengers, ensuring a smooth airport experience. No prior experience is required, making this a great opportunity for recent school graduates.Key Responsibilities:1. **Passenger Assistance**: Greet and guide passengers within the airport, helping them with inquiries about flights, boarding times, and services available.2. **Check-In Support**: Assist passengers during the check-in process, ensuring they have the necessary documents and guiding them through baggage handling procedures.3. **Problem Resolution**: Address and resolve passenger issues such as flight delays or cancellations with empathy and professionalism to maintain a positive travel experience.4. **Information Dissemination**: Provide accurate and relevant information about airport facilities, flight schedules, and other services to enhance passenger satisfaction.5. **Safety Compliance**: Adhere to all airport safety regulations and protocols, ensuring a safe environment for passengers and staff.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact effectively with diverse groups of people. A helpful and positive attitude is essential to assist passengers confidently. Basic computer skills and knowledge of airport operations are advantageous. Being a team player and having the ability to work in a fast-paced environment are important, as the airport setting can be dynamic and busy. Flexibility in working hours, including weekends and holidays, is also expected to meet operational needs.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
The role of an Airport Executive involves various responsibilities crucial for maintaining smooth airport operations. The selected candidate will work at the airport in Patna and will be expected to execute the following duties:- **Customer Assistance**: Provide timely support and information to passengers regarding flight schedules, boarding procedures, and airport facilities to ensure a pleasant travel experience.- **Check-in Support**: Assist passengers during the check-in process, helping them with luggage, issuing boarding passes, and answering any queries to facilitate a smooth departure.- **Security Checks Coordination**: Work closely with security personnel to ensure that all passengers and their belongings are screened properly, maintaining safety standards at the airport.- **Handling Passenger Complaints**: Address and resolve any complaints or issues raised by passengers, ensuring their concerns are handled calmly and professionally.- **Collaboration with Team Members**: Work effectively with various teams, including ground staff and airline representatives, to coordinate operations and provide a seamless experience for travelers.Candidates applying for this role should have completed at least the 10th grade and possess excellent communication skills to interact with diverse groups of people. A friendly demeanor and problem-solving abilities are essential to manage challenges calmly. Additionally, candidates should be punctual, organized, and capable of managing multiple tasks in a fast-paced environment while maintaining a positive attitude. Prior experience is not necessary, making this an ideal position for freshers eager to start their careers in the aviation industry.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Aviation Basic Computer Skills
As an Airport Staff member, you will play a vital role in ensuring the smooth operation of airport activities. Your responsibilities will include:- **Customer Assistance**: Help passengers with check-in and boarding by providing information and guidance, ensuring a pleasant experience from arrival to departure.- **Luggage Handling**: Manage and track passenger luggage, ensuring it is safely loaded and unloaded from aircraft, preventing any loss or damage.- **Security Procedures**: Assist in maintaining airport security by following procedures and protocols, ensuring passenger safety and compliance with regulations.- **Information Desk Support**: Provide information to travelers at the information desk about flight schedules, airport services, and facilities to help them navigate the airport.- **Cleaning and Maintenance**: Ensure that the airport environment is clean and tidy by reporting maintenance issues and keeping public areas neat and welcoming.To be a successful Airport Staff member, you should possess:- **Good Communication Skills**: The ability to clearly convey information and assist passengers from diverse backgrounds.- **Teamwork**: Work effectively with colleagues in a team-oriented environment, ensuring all operations run smoothly.- **Attention to Detail**: Focus on details to ensure safety, accuracy in luggage handling, and adherence to security protocols.- **Basic Problem-Solving Skills**: Be able to react quickly and effectively in any unexpected situations that may arise.- **Availability**: Willingness to work flexible hours, including weekends and holidays, as airports operate 24/7. If you are eager to begin a career in aviation and enjoy working in a dynamic environment, this position is for you!
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Patna
Budget Management Crisis Management Decision-making Emergency Procedures Flight Operations Performance Evaluation Problem-solving Safety Regulations Team Management Time Management Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability
As an Airline Supervisor, you will be responsible for overseeing operations at the airport to ensure a smooth experience for travelers. You will work closely with a team and must be able to handle various tasks efficiently. **Key Responsibilities:**- **Manage Check-in Procedures:** Ensure that passengers are checked in promptly and assist with any issues that may arise during the check-in process.- **Oversee Boarding Processes:** Coordinate the boarding of passengers onto flights, making sure that this process runs on time and efficiently.- **Supervise Customer Service:** Lead and motivate the customer service team to provide excellent assistance to passengers, addressing their concerns and inquiries politely.- **Monitor Flight Operations:** Keep track of flight schedules and relay important information to passengers, including delays and gate changes.- **Handle Customer Complaints:** Address and resolve any customer complaints or issues that may arise, ensuring a satisfactory outcome.- **Train New Staff:** Assist in the training of new employees, ensuring they understand their roles and responsibilities within the team.**Required Skills and Expectations:**To succeed in this role, you should have strong communication skills, both verbal and written. You need to demonstrate excellent problem-solving abilities, as well as a positive attitude toward helping customers. The ability to work well in a team and manage time effectively is essential. You should be adaptable to changing situations and able to work in a fast-paced environment. A basic understanding of computer systems and software used in airline operations is also beneficial.
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