Fresher Customer Care Executive Jobs

JD- Good English communication skills Client Interface. Team player. Willing to work in shifts. Customer handling.Handle customer queries through calls, emails, or chat.Resolve customer complaints and provide effective solutions.Maintain customer records and ensure customer satisfaction.

Customer Service Job focuses on interacting with customers to provide information, address inquiries, resolve issues, and ensure a positive overall experience with a company's products or services. Customer service professionals serve as the primary link between a brand and its clients.Here is a detailed breakdown of what a customer service role entails:Key ResponsibilitiesInquiry Handling: Answer questions regarding products, services, billing, policies, and order statuses via phone, email, live chat, or social media.Problem Resolution: Identify, troubleshoot, and resolve customer complaints or technical difficulties in a timely and empathetic manner.Order Processing: Assist customers with placing orders, processing returns, issuing refunds, or updating account details.Record Keeping: Maintain accurate logs of customer interactions, transactions, feedback, and escalations using CRM (Customer Relationship Management) software.Escalation Management: Recognize when an issue requires higher-level support and transfer complex cases to specialized departments or supervisors.

URGENT HIRING: 100% Work From Home Opportunity with Instamart! Remote Bhoomi Consultancy lekar aaya hai ek aur behtareen Work From Home job opportunity freshers aur experienced dono candidates ke liye! Agar aap ghar baithe ek stable process mein kaam karna chahte hain, toh turant apply karein. Job Details & Process:* Role / Process: Instamart Chat Support (90% Chat + 10% Calling)* Location: 100% Work From Home (Pan India)* Salary: 13,000 (Fixed In-Hand)* Batch Starts: Upcoming Monday Work Schedule:* Shift: 8 Hours Rotational Shift + 1 Hour Break* Working Days: 6 Days Working 1 Rotational Week Off* Training: 15 Days Structured Training Provided System / Technical Requirements:* Operating System: Windows 10 Pro* Processor: Intel Core i3 / i5 Processor* RAM: Minimum 8 GB RAM* Stable Internet / Wi-Fi Connection Key Benefits:* 100% Work From Home comfort* Stable process with career growth* Supportive management and training team* Immediate Joining - Limited Seats How to Apply?Interested candidates apna updated resume turant WhatsApp par share karein ya direct update channel join karein:* WhatsApp Contact: +91 7000426326* Direct Updates Channel: https://whatsapp.com/channel/0029VbC1onl6hENwbXlAr01D(Message format: Interested for Instamart WFH along with your resume)#WorkFromHome #WorkFromHomeJobs #RemoteJobs #RemoteWork #WFHIndia #Instamart #SwiggyInstamart #ChatProcess #NonVoiceJobs #VoiceProcess #CustomerSupport #CustomerServiceJobs #BPOJobs #Recruitment #RemoteBhoomi #RemoteBhoomiConsultancy #FresherJobs #FreshersHiring #ExperiencedHiring #ImmediateJoining #JobSearch #HiringNow #UrgentHiring #JobAlert #PartTimeJobs #FullTimeJobs #MadhyaPradeshJobs #MPJobs #BhopalJobs #IndoreJobs #JabalpurJobs #DelhiJobs #NoidaJobs #GurgaonJobs #BangaloreJobs #HyderabadJobs #MumbaiJobs #PuneJobs #JobsInIndia #GharSeKaam

We are seeking a customer-oriented Customer Care Executive (CCE) to be the primary point of contact for our clients in Aliganj, Lucknow. In this role, you will handle customer inquiries, resolve complaints, and provide accurate information about our products and services to ensure high levels of customer satisfaction.Key Responsibilities include managing incoming customer inquiries through various channels, effectively resolving complaints to maintain a positive customer experience, and delivering clear and precise information about our offerings. You will also be responsible for documenting customer interactions and feedback to help improve our services.Required skills for this role include strong communication skills, both verbal and written, to interact effectively with customers, along with excellent problem-solving abilities to address customer issues efficiently. The ideal candidate should have a personable demeanor and be a team player, capable of handling customer interactions with empathy and patience. Basic computer skills are also essential for documenting customer interactions and utilizing customer relationship management systems.This is a full-time position, and the work is based in the office. Candidates must be graduates, with no prior experience required, making this an excellent opportunity for recent graduates looking to start their careers in customer service.

URGENT HIRING - VOICE PROCESS Company Name:- SSS COMMUNICATIONSJob Title: Customer Care ExecutiveProcess: Collection (Voice Process)Shift Timing: 9:00 AM - 6:00 PMSalary: 11,000 - 13,000 per monthIncentives: Unlimited IncentivesInterview Address:3425, Mahindra Park, Rani BaghInterested candidates can visit for an interview.Immediate Hiring - Apply Now!

We are seeking a Customer Care Executive to join our team in Delhi NCR. This is a full-time, work-from-home position open to both freshers and candidates with 0 to 2 years of experience. The Customer Care Executive will primarily engage with customers to resolve inquiries and provide support. Responsibilities include answering customer calls and emails, addressing queries effectively, and providing accurate information about products and services. You will also be responsible for maintaining customer records and ensuring their satisfaction with our services.To be successful in this role, you should possess strong communication skills, both verbal and written, and have the ability to listen actively to customer concerns. Familiarity with customer support software and basic computer skills are expected. A positive attitude and a commitment to resolving issues promptly will contribute greatly to your success.This position does not require any specific fieldwork or travel; however, having a reliable computer and internet connection is essential for your home office setup. The work schedule may involve shifts, so flexibility in working hours and days is required. If you have a passion for helping others and are looking to start your career in customer support, this opportunity is perfect for you.

We are looking for a Customer Care Executive to join our team. This is a great opportunity for freshers who have completed their 10th grade and are eager to begin their career in customer service. You will work from the comfort of your home while helping customers with their inquiries.nnKey Responsibilities:nn1. Respond to customer inquiries: You will handle customer questions via phone, email, or chat, providing them with accurate and timely information.n2. Resolve complaints: When customers have issues, you will work effectively to find a solution, ensuring their satisfaction and maintaining a positive experience.n3. Update customer records: You will keep accurate records of customer interactions, updating information as needed to ensure data is current and reliable.n4. Provide feedback: You will share insights from customer interactions with your team to help improve our products and services.nnRequired Skills and Expectations:nnCandidates should have strong communication skills, allowing them to convey information clearly and courteously. You must be a team player, willing to collaborate with others to enhance the customer experience. Attention to detail is vital, as you will handle customer information and ensure all records are accurate. Being patient and empathetic will help you deal with customers effectively, ensuring they feel valued and heard. A positive attitude and a willingness to learn are essential traits for success in this role.

Listen to customers' concerns, issues and questionsResolve customers' concerns and answer customers' questions to your best ability Maintain a positive attitude and calmly respond to customers' complaints Attract customers by promoting the product and company positively, answeringquestions andaddressing concerns as they arise Engage with customers through chat platforms in a professional and courteous manner. Respond promptly to customer inquiries, providing accurate and relevant information. Utilize pre-established scripts and guidelines to handle common inquiries andscenarios. Continuously enhance product knowledge and customer service skills through ongoingtraining. Excellent computer skills with good typing speed and toggling between windows. Proficiency in Excel and Google sheet Good Communication Skills Knowledge regarding documents like KYC, Income Proof, Caste certificates Etc Maintaining daily MIS reportsQualifications: You have scored more than 60% in 10th, 12th, Graduation. Knowledge regarding PMAY ISS scheme. Proficiency in Excel and Google sheet Good Communication Skills Knowledge regarding documents like KYC, Income Proof, Caste certificatesetc You are a confident person with a good command over English (Oral as well as written) You believe your basic aptitude is good3 You enjoy solving problems and taking on challenges and finding creative solutions to it. You don't get flustered easily. If you don't know the answer, you'll dig until you find it. You think on your feet. You like learning new things and learning quickly. And most importantly, you believe you want to make a difference in the lives of theinformal sector. If these are true to you, you'd be a good fit at SMHFC.

Job DescriptionWe are hiring Customer Support Executives for voice processes with a leading multinational company in Chandigarh and Mohali. We welcome applications from both fresh graduates and experienced professionals.Key ResponsibilitiesHandle inbound and outbound customer interactions via voice.Provide technical assistance and customer support.Identify customer concerns, troubleshoot issues, and recommend appropriate solutions.Respond to customer queries through calls, email, and chat.Maintain a high level of customer satisfaction by delivering quality service.Accurately document customer interactions and follow company processes.EligibilityGraduation is mandatory.Freshers and experienced candidates are welcome to apply.Strong English communication skills are required.Willingness to work in US shift/night shift schedules.Candidates who graduated up to 2025 should have all original semester DMCs.2026 graduates should have their final semester online result along with all original DMCs from previous semesters.Compensation & BenefitsAnnual CTC: 2.42 LPA - 3.24 LPA (based on skills and interview performance).Night Shift Allowance (as per company policy).Monthly Performance Bonus of up to 7,000.Monthly Incentive Opportunities.Cab facility for eligible employees.Cashless Medical Insurance Coverage of up to 1 Lakh.247 Medical Helpline.Paid Leave Benefits as per company policy.5-day work week with rotational weekly offs.

We are seeking a dedicated Back Office Executive to join our team in Makhmalabad Road, Nashik. This full-time position welcomes candidates with 0 to 6 years of experience and requires a graduate level of education.Key Responsibilities:1. Data Management: You will handle and maintain accurate records of various data entries, ensuring information is organized and accessible.2. Documentation: You will prepare and process necessary documents, ensuring they are complete and stored correctly for future reference.3. Communication: You will assist in communication within the team and with other departments, demonstrating clear and professional correspondence.4. Administrative Support: Your role will involve providing administrative support to the management, including scheduling meetings and maintaining office supplies.5. Reporting: You will generate and analyze reports based on data collected, contributing to decision-making processes within the organization.Required Skills and Expectations:Candidates should possess strong organizational skills and attention to detail. Proficiency in basic computer applications is essential, as well as the ability to learn new software quickly. Effective communication skills, both verbal and written, are necessary for successful collaboration. We expect a positive attitude, adaptability, and a willingness to work diligently in a team-oriented environment. Being proactive in identifying and solving problems will be highly valued in this role.

We are looking for a motivated Customer Care Executive to join our team in SAS Nagar Mohali. This is a full-time position ideal for individuals with 0 to 1 year of experience. The role involves assisting customers and ensuring their satisfaction.nnKey Responsibilities:nn1. Customer Support: Provide timely and helpful responses to customer inquiries via phone, email, or live chat. Ensure that customers feel valued and heard.nn2. Issue Resolution: Assist customers in resolving their issues effectively. This may involve troubleshooting problems or working with other teams to find solutions.nn3. Product Knowledge: Maintain a strong understanding of our products and services to provide accurate information to customers. This knowledge will help in offering appropriate recommendations.nn4. Feedback Collection: Gather customer feedback regarding their experience and products. This information is crucial for improving services and customer satisfaction.nn5. Documentation: Maintain records of customer interactions and transactions. Accurate documentation is essential for tracking issues and ensuring follow-up.nnRequired Skills and Expectations:nnCandidates must have completed at least the 12th grade. Strong communication skills, both spoken and written, are essential for effective interaction with customers. A friendly and patient demeanor is important, along with the ability to work in a team. Basic computer skills are necessary to navigate customer support tools and maintain records. A willingness to learn and adapt in a fast-paced environment is also vital for success in this role.

About Lucia: Fast-growing financial services company in Eluru offering investments, loans, insurance and advisory.Role: Be the first point of contact for our clients.Responsibilities:- Handle walk-in and phone enquiries- Complete KYC and account opening- Explain investment, insurance and loan products simply- Follow up and resolve service requests- Cross-sell and meet activation targets- Update CRMRequirements: Any graduate, 0-2 years in BFSI or customer service; Excellent Telugu, good English; Customer-first attitude; NISM V-A a plus (we support certification); Basic MS Office.We offer: Fixed salary + incentives; NISM training support; clear growth path. On-site at 1st Floor, Sri Sai Complex, D Mart Road, Eluru 534002 (Mon-Sat).Apply: Email your CV to manoj.luciafinserv@gmail.com with subject Relationship Executive - Eluru.

As a Customer Care Executive, you will be the first point of contact for our customers, addressing their inquiries and ensuring a positive experience. Your role is crucial in maintaining high levels of customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Quickly and effectively answer questions through phone calls, emails, or chat to assist customers with their needs. - Handle Complaints: Address customer complaints with empathy and professionalism, working towards a satisfactory solution. - Provide Product Information: Share detailed information about our products and services to help customers make informed decisions. - Maintain Customer Records: Accurately document customer interactions and feedback in our database for future reference and quality improvement. - Collaborate with Team Members: Work together with colleagues to ensure efficient service delivery and to suggest improvements in processes. Required Skills and Expectations:A successful candidate will have strong verbal and written communication skills to express ideas clearly. Good problem-solving abilities are essential for resolving customer issues efficiently. You should be friendly and approachable with a genuine desire to help others. Proficiency in basic computer skills and comfort with various communication tools is necessary. Adaptability and a positive attitude will help you thrive in a fast-paced environment. Experience is not mandatory, so we welcome freshers who are eager to learn and grow in the customer service field.

Writing HIRING - INTERNATIONAL VOICE PROCESS Location: Coimbatore Position: International Voice Process ExecutiveJob Description:- Handle inbound and outbound calls from international customers.- Assist customers with their queries and provide effective solutions.- Good English communication skills are required.- Freshers and experienced candidates can apply.- Willingness to work in rotational or night shifts.Skills Required: Good English communication Customer service skills Basic computer knowledge Positive attitude Contact Number: 9043326222 Work Location: Coimbatore Interested candidates, call now for more details and interview information! Apply Today and Start Your Career!

Urgent Opening for Voice ProcessCompany Name :- SPSY BPO Pvt LTDProcess:- CollectionProfile :- Customer Care ExecutiveShift Timing :- 09:00 Am To 06:00PMSalary:- 10k To 14k (Lucrative Incentive)Language :- Hindi6 Days Working (Rotational Shift)Interested Candidate kindly come for walkin interview3425 Mahindra Park Rani Bagh

Listen to customers concerns, issues and questions Resolve customers concerns and answer customers questions to your best ability Maintain a positive attitude and calmly respond to customers complaints Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise Email communication Fluent in MS Excel Preferred Language Tamil (Must), Hindi, English

Writing## Hiring for International Voice Process - Coimbatore Exciting Career Opportunities!We are hiring enthusiastic and talented candidates for the International Voice Process in Coimbatore.Job Details:- Job Role: International Voice Process Executive- Location: Coimbatore, Tamil Nadu- Process: International Voice / Customer Support- Communication: Good English communication skills- Skills Required: Excellent verbal communication, customer handling, and problem-solving skills- Experience: Freshers and experienced candidates can apply- Salary: Best salary package based on skills and experienceKey Responsibilities:- Handle international customer calls professionally.- Provide excellent customer service and resolve customer queries.- Maintain good customer relationships.- Meet performance and quality targets. Contact Number: 9043326222 Location: Coimbatore Interested candidates, contact us today to explore this exciting career opportunity!

Job Description: BPO Voice Process ExecutiveLocation: Coimbatore, Tamil NaduShift: Day ShiftProcess: Inbound / Outbound Voice ProcessJob Description:We are looking for enthusiastic and customer-focused candidates for a BPO Voice Process role in Coimbatore. The candidate will be responsible for communicating with customers over the phone, addressing their queries, providing accurate information, and ensuring customer satisfaction.Responsibilities:Handle inbound and outbound customer calls.Resolve customer queries and provide appropriate solutions.Communicate professionally and maintain good customer relationships.Update customer information in the system.Achieve customer service and quality targets.Requirements:Good communication skills in English.Basic computer knowledge.Freshers and experienced candidates can apply.Willingness to work in a day shift.Good listening and problem-solving skills.Job Location: CoimbatoreWorking Hours: Day Shift

BPO Voice Process - Job DescriptionA BPO Voice Process involves handling customer interactions over the phone and providing professional, timely, and accurate support.Key ResponsibilitiesHandle inbound and/or outbound customer calls.Understand customer queries and provide appropriate solutions.Resolve complaints and service-related issues professionally.Maintain a polite, confident, and customer-friendly communication style.Verify customer information and update records in the system.Follow company policies, call-handling procedures, and quality standards.Document customer interactions accurately.Escalate complex issues to the appropriate team when required.Achieve assigned targets for productivity, quality, and customer satisfaction.Skills RequiredGood verbal communication skills in English.Clear pronunciation and active listening skills.Basic computer knowledge and typing skills.Ability to handle customers calmly and professionally.Problem-solving and multitasking abilities.Willingness to work in rotational shifts, if required.Typical Job ProfilePosition: Customer Support Executive / Voice Process ExecutiveIndustry: BPO / Customer ServiceProcess: Inbound / Outbound Voice ProcessExperience: Freshers and experienced candidates can applyWork: Customer calls, query resolution, complaint handling, and data updating.ContactFor job details and applications: 9043326222