Array ( [0] => customer-care [1] => indore ) 100+ Customer Care Fresher Jobs in Indore | Latest Vacancies
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Customer Care Fresher Jobs in Indore

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Freshers For Ground Staff - Indore

Career Compass

  • Fresher
  • 6.5 Lac/Yr
  • Indore
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Cabin Crew Activities Air Hostess Activities Ground Staff Activities Ground Handling Hard Working Airport Ground Handling Airport Cargo Ground Operation Grooming Basic Computer Skills
As a Ground Staff member, you will play a vital role in ensuring smooth operations at the airport. Your primary focus will be on assisting passengers and maintaining a safe and efficient environment.**Key Responsibilities:**- **Customer Service:** Interact with passengers to provide assistance, answer queries, and ensure they have a pleasant travel experience.- **Check-in Support:** Help passengers with the check-in process, including baggage tagging and issuing boarding passes.- **Baggage Handling:** Ensure the proper loading and unloading of luggage, while also addressing any baggage-related issues.- **Safety Checks:** Conduct regular inspections of the area to ensure compliance with safety regulations and maintain a clean environment.- **Communication:** Coordinate with other team members and departments to ensure seamless operations and effective communication during busy periods.**Required Skills and Expectations:**The ideal candidate should have a positive attitude and excellent communication skills to interact effectively with passengers and team members. You should be able to work in a fast-paced environment, handling multiple tasks with attention to detail. A willingness to learn and adapt is essential, as is the ability to work various shifts, including weekends and holidays. A minimum education of 10th grade is required, and freshers are encouraged to apply. Being physically fit is important, as the role may involve standing for long periods and lifting baggage.
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12th Pass Freshers For Customer Care Executive

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a dedicated Customer Care Executive to join our team. This role is perfect for individuals who are passionate about helping others and have strong communication skills. You will be responsible for providing excellent service to customers and addressing their inquiries.Key Responsibilities:1. **Assist Customers**: Respond to customer inquiries through phone, email, or chat, ensuring a friendly and professional interaction to resolve their issues or questions.2. **Problem Solving**: Identify customer issues and provide effective solutions, ensuring customer satisfaction and maintaining a positive experience.3. **Documentation**: Keep accurate records of customer interactions, feedback, and any actions taken to resolve issues in our system to track performance and improve service.4. **Product Knowledge**: Stay informed about our products and services to provide customers with accurate information and support, enhancing their overall experience.5. **Team Collaboration**: Work with your team to share insights and discuss customer trends, helping to improve team performance and service quality.Required Skills and Expectations:Ideal candidates will have a high school diploma and 0 to 2 years of experience in customer service. Strong verbal and written communication skills are essential. You should be patient, empathetic, and able to handle stressful situations with a positive attitude. A basic understanding of computers and the ability to work independently in a home environment are also important.
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Hiring Freshers || Customer Support Executive

Charisma group

  • 0 - 2 yrs
  • Vijay Nagar Indore
Communication Customer Relationship Strategic Thinking Customer Handling
We are seeking a Customer Support Executive to join our team in Vijay Nagar. This full-time position is suitable for candidates with 0 to 2 years of experience and requires at least a 12th-grade education.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer queries through phone, email, or chat, providing accurate information about products and services.- **Resolve Issues:** Identify and resolve customer issues effectively and efficiently, ensuring a positive customer experience.- **Customer Record Maintenance:** Keep detailed records of customer interactions and transactions to track issues and ensure follow-ups.- **Provide Feedback:** Relay customer feedback to relevant departments to improve services and products.- **Maintain Knowledge of Products:** Stay updated on the companys products and services to provide the best support to customers.**Required Skills and Expectations:**- Strong verbal and written communication skills are essential to articulate customer concerns clearly.- Active listening skills to understand customers problems and needs effectively.- Basic problem-solving abilities to find solutions and assist customers with their inquiries.- A friendly and professional demeanor to handle customer interactions positively.- Team collaboration skills to work well with colleagues and support different departments.- Basic computer skills to navigate customer support software and maintain records efficiently. Candidates who are passionate about helping people and enjoy working in a dynamic environment are encouraged to apply.
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Reservation Staff (Freshers) Indore

Aceotel Hospitality Pvt Ltd

  • 0 - 2 yrs
  • 1.0 Lac/Yr
  • Indore
Hospitality Knowledge Reservation Systems Customer Service
We are looking for dedicated rese associate to join our growing team , associate will be responsible for handling calls , guest handling, room booking and they will also represent brand , perks and benefits are best in industry
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Interview For Customer Care Executive || 12th Pass - Freshers

Krishnas Consultancy

  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Vijay Nagar Indore
International Process Fluent English Customer Handling Chat Support Inbound Calls Good Communication Skills
*Customer Support ExecutiveEnergetic Customer Support Executive with experience handling calls, chats, and emails to resolve orders, payments, and tech issues. Skilled at CRM use, meeting SLAs, and boosting customer satisfaction. Key responsibilities - Answer customer chats/emails about orders and refunds - Fix login/payment problems and guide users - Report bugs, update help guides - Check documents, flag fraud - Hit reply-time targets and keep customers happy
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12th Pass Freshers For Ground Staff

Indo Job Solutions

  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Indore
Air Ticketing Aviation Customer Service Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Aviation Security Airport Cargo Aircraft Maintenance
Ground Staff are responsible for assisting passengers and ensuring smooth airport operations on the ground. They handle passenger services, baggage handling, check-in procedures, boarding, and coordination with airline and airport authorities to maintain safety and efficiency.Key ResponsibilitiesAssist passengers during check-in, boarding, and arrival procedures.Verify passenger tickets, passports, and travel documents.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Handle passenger queries, complaints, and special assistance requests.Coordinate with airline crew, security, and airport authorities.Ensure proper loading and unloading of passenger baggage.Assist passengers with wheelchairs, elderly passengers, and unaccompanied minors.Maintain safety and security regulations at the airport.Ensure smooth boarding and deboarding of passengers.Skills RequiredExcellent communication and customer service skillsAbility to work in team environmentsProblem-solving and quick decision-making abilityProfessional appearance and attitudeBasic computer knowledgeAbility to work in rotational shifts including nights and weekendsQualificationMinimum 10+2 (Higher Secondary) or Graduate in any disciplineDiploma or certification in Aviation, Hospitality, or Travel Management (preferred)ExperienceFreshers can applyPrior experience in customer service, hospitality, or aviation is an advantageSalary (India Approx.)18,000 35,000 per month for freshersHigher with experience and airline company
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Delivery Boy - Full Time - Freshers

Moon Staffing Services

  • Fresher
  • 1.3 Lac/Yr
  • Vijay Nagar Indore
Delivery Excellence Customer Handling
We are looking for a dedicated Delivery Boy to join our team in Vijay Nagar. In this full-time role, you will be responsible for ensuring timely and accurate deliveries of packages to our customers. Freshers are encouraged to apply, and a minimum educational requirement is 10th pass.**Key Responsibilities:**- **Package Delivery:** You will pick up packages from our office and deliver them to designated locations, ensuring they arrive safely and on time.- **Route Planning:** You must plan the best routes for deliveries to optimize time and efficiency, helping to reduce delays.- **Customer Interaction:** Interact politely with customers upon delivery, maintaining a positive company image and addressing any queries they may have.- **Communication:** Keep open communication with the office regarding delivery status, traffic issues, or any problems encountered during delivery.- **Record Keeping:** Accurately maintain records of deliveries, including signatures or confirmation receipts to ensure accountability.**Required Skills and Expectations:**- **Strong Communication Skills:** Good verbal communication is necessary to interact effectively with customers and team members.- **Time Management:** You should be able to manage your schedule to meet delivery deadlines consistently.- **Basic Navigation Skills:** Familiarity with local areas and the ability to use maps or navigation apps is important for efficient route planning.- **Physical Fitness:** The role may involve lifting and carrying packages, so a good level of physical fitness is essential.- **Team Player:** You should be willing to work collaboratively with others, maintaining a friendly and helpful attitude.
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Cabin Crew Jobs For 12th Pass Freshers

Cloud Careers Services

  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Indore
Passenger Safety Passenger Handling Passenger Support Passenger Service Safety Instructions Safety Procedures Safety Regulations In-Flight Responsibilities Excellent Communication Interpersonal Skills Customer Service Skills Teamwork Multitasking Ability Cabin Crew
Cabin Crew members are responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide excellent customer service, assist passengers with boarding and in-flight needs, demonstrate safety procedures, and handle emergencies if they occur. Their main responsibility is to maintain passenger safety while delivering a pleasant travel experience.Key ResponsibilitiesPassenger SafetyConduct pre-flight safety checks of emergency equipment.Demonstrate safety procedures such as seat belts, oxygen masks, and emergency exits.Ensure passengers follow all safety regulations during the flight.Handle emergency situations such as medical issues, turbulence, or evacuation procedures.Passenger ServiceWelcome passengers and assist them in finding their seats and storing luggage.Provide information about flight duration, safety instructions, and services.Serve meals, beverages, and refreshments during the flight.Ensure passenger comfort throughout the journey.Pre-Flight DutiesAttend pre-flight briefing with the captain and crew.Review flight details, weather conditions, and safety instructions.Check availability of food, beverages, and safety equipment.In-Flight ResponsibilitiesMonitor the cabin regularly to ensure passenger safety and comfort.Assist passengers with special needs such as children, elderly passengers, and disabled travelers.Handle passenger requests and complaints professionally.Post-Flight DutiesAssist passengers during disembarkation.Conduct a final cabin inspection for lost items or safety issues.Prepare reports on incidents or passenger concerns.Required SkillsExcellent communication and interpersonal skillsStrong customer service skillsAbility to remain calm under pressureTeamwork and coordinationProblem-solving abilityGood grooming and professional appearanceMultitasking abilityEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Tourism is preferred.ExperienceFreshers can apply.Experience in hospitality, customer service, or aviation is an advantage.Physical RequirementsGood personality and grooming standards.Height requirements may vary by airline.Good eyesight and physical fitness.Ability to stand and move for long hours.Work EnvironmentWork onboard domestic and international flights.Rotational shifts including night, weekends, and holidays.Frequent travel and time zone changes.
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Jobs by Popular Location

Shop Helper Fresher

Jay Ranjeet Dairy

  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Sudama Nagar Indore
Direct Sales Packing Customer Handling Shop Assistant Shop Helper Shop Dairy Counter Sales Counter Staff
Attain costumer and packing
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Hiring Fresher / Customer Relationship Executive / 12th Pass

Talent Glider

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Indore
Customer Relationship Customer Support International Voice Process BPO
Job Description:We are hiring Customer Support professionals for an International Voice Process (Career Counseling role). The candidate will interact with U.S.-based clients, understand their needs, guide them with appropriate career solutions, and ensure a smooth support experience.Requirements:Excellent English communication skillsAbility to handle international calls confidentlyComfortable working in night shiftGood listening and problem-solving skillsPrior international calling experience preferredBenefits:Fixed salary + performance incentivesPaid trainingInternational client exposureGrowth opportunities
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Customer Care Executive - Full Time - Freshers

Taurus BPO services

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Vijay Nagar Indore
Good Communication Basic Computers Customer Care
We are looking for a dynamic and customer-focused Customer Care Executive to join our BPO team. The ideal candidate will handle inbound and/or outbound customer interactions, resolve queries efficiently, and ensure high levels of customer satisfaction while meeting performance targets.
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Hiring Freshers || Kitchen Helper

Revery Cafe

  • Fresher
  • 2.3 Lac/Yr
  • Saket Nagar Indore
Customer Handling and Menu Knowledge Cafe Management
Need a kitchen helper who has a knowledge of working and serving so if anyone is interested can contact . We are a startup cafe with a vision of serving people with good food and allow them to have a good experience
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Back Office Executive (Female)

Epitome TRC

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Indore
Basic Computer Skills MS Excel MS Office Computer Graphic Designer Customer Care Coordination Skills Back Office Processing
- Responsible for handling data entry tasks: This involves entering, updating, and maintaining accurate data in the system to ensure smooth operations.- Assist in day-to-day office tasks: Support the team by handling administrative duties, such as managing emails, filing documents, and organizing schedules.- Communicate with internal team members: Collaborate with colleagues to gather information, coordinate tasks, and ensure efficient workflow within the office.- Maintain office supplies and equipment: Monitor inventory levels, order supplies as needed, and ensure all equipment is properly functioning to support daily operations.- Ensure data confidentiality: Handle sensitive information with caution, maintain confidentiality, and follow proper procedures to protect data security.Required skills and expectations:- Proficient in basic computer skills: Ability to effectively use Microsoft Office applications, such as Word, Excel, and Outlook for data entry and office tasks.- Strong attention to detail: Must be meticulous in entering and organizing data accurately to avoid errors and ensure data integrity.- Good communication skills: Capable of interacting professionally with team members and effectively conveying information within the office.- Organizational skills: Ability to multitask, prioritize tasks, and manage time efficiently to meet deadlines and support office operations effectively.- Ability to work independently: Self-motivated, proactive, and able to take initiative to complete tasks with minimal supervision.
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Walk-in For Hiring For International Blended Process Freshers

Workaura

  • 0 - 3 yrs
  • 4.8 Lac/Yr
  • Indore
Customer Support
- international blended - Customer Support Graduation mandatory Freshers and experienced both eligible Excellent communication is required - B2 grade above 5 days of working 9.5 working hours Rotational shifts and rotational week offsSalary slabFor freshers -25000 CTC + 2000 PLIFor experienced (As per previous salary)-29500 CTC + 2500 PLI30500 CTC + 2500 PLI32500 CTC + 2500 PLI
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Hiring For 12th Pass Freshers - Customer Support Executive

India Job Tell Solution Pvt Ltd

  • Fresher
  • 2.3 Lac/Yr
  • Indore
Microsoft Excel Outbound Calling Customer Support Customer Service
This job is customer support position in Company India globe communication in part time and work from home working hours 3,4 in day so our company hiring bulk this job is those candidates those want earn money to short time as our flexible
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Hiring For 12th Pass Freshers - Back Office Coordinator

Karnik Enterprise

  • Fresher
  • 1.5 Lac/Yr
  • Female
  • Sudama Nagar Indore
Customer Service Customer Focus Basic Computer Skills
Photoshoot of article,courier packing,data entry, maintain record and stocks, customers handling,data management, coding, pricing,should be panctual for time , communication skills, customer service skills
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Customer Care Executive || Freshers & Experienced

Voice Vlove Communication

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Indore
Customer Care Outbound Calling Customer Communication Customer Handling Customer Support
As a Customer Care Executive, you will be responsible for resolving customer inquiries via phone, email, or chat, providing excellent service and support. You will also assist customers with order placement, product information, and issue resolution. Additionally, you will maintain accurate records of customer interactions and transactions.Key responsibilities include providing timely and accurate information to customers, addressing customer complaints and concerns in a professional manner, and escalating complex issues to the appropriate department for resolution. You will also be expected to follow up with customers to ensure their satisfaction and retention.The ideal candidate will have strong communication skills, both verbal and written, along with a customer-oriented approach. You should be able to multitask, prioritize tasks effectively, and work well in a team. A high school diploma or equivalent is required, and previous customer service experience is a plus but not mandatory. Training will be provided for the right candidate.
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Openings For Customer Care Executive || Freshers & Experienced

Charisma Organisation

  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Indore
Problem Solving Telephone Handling Customer Relationship Customer Communication Outbound Calling International BPO Customer Service
As a Customer Care Executive, you will be responsible for providing exceptional customer service to resolve inquiries and issues efficiently. This includes responding to customer inquiries via phone, email, and chat, addressing complaints, and ensuring customer satisfaction.Key responsibilities include answering customer inquiries promptly and professionally, resolving customer complaints in a timely manner, escalating complex issues to the appropriate department, maintaining customer records and documentation, and actively seeking to improve customer service processes.The ideal candidate should have excellent communication skills, both written and verbal, a patient and empathetic attitude towards customers, the ability to multitask and problem-solve efficiently, and a strong attention to detail. Additionally, candidates should be proficient in using basic computer applications and have a good understanding of customer service principles. A high school diploma or equivalent is required, and prior customer service experience is preferred but not mandatory.
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Freshers For Customer Care Executive - Indore

Charisma organization

  • 0 - 4 yrs
  • 3.5 Lac/Yr
  • Vijay Nagar Indore
Excellent English Communication Customer Support
Role: Customer Support / Customer Care / Credit SupportExperience: Fresher & Experienced both can applyQualification: 12th Pass / GraduateAge Limit: Up to 35 yearsCommunication: Good communication Required Working Days: 56 days (Rotational Week Off) (as per the process)Working Hours: 8 to 9 hours (including 1-hour break) (as per the process)Shift: Rotational (Day / Night shifts as per process requirement) (as per the process)Salary: 10,000 37,000 (Based on experience, process & interview)Incentives:- upto 2500
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Hiring For Front Office Executive

Aliya and Ahanaa Hospitality Services

  • 0 - 4 yrs
  • 2.3 Lac/Yr
  • Indore
Reservation Executive Front Office Operations Front Office Executive Customer Service Receptionist Activities Problem Solving Written Communication Communication
We are looking for a Front Office Executive to manage front desk operations during the night shift or rotational shifts. The ideal candidate should be presentable, courteous, and capable of handling guest interactions, reservations, and basic operational coordination with efficiency and professionalism.Key ResponsibilitiesHandle guest check-in and check-out procedures smoothlyManage night audit activities and daily closing reports (for night shift)Attend to guest queries, requests, and complaints promptlyHandle walk-in guests, phone calls, and online bookingsCoordinate with housekeeping, maintenance, and security teamsMaintain front desk records, billing, and payment collectionEnsure accurate guest data entry and shift handover reportingUphold hotel standards, policies, and service quality at all times.Shift DetailsPrimary: Night ShiftAlternative: Rotational shifts (Day/Night) as per rosterWillingness to work weekends and holidays is requiredEligibility & RequirementsGraduate or Diploma in Hotel Management (preferred)13 years of experience in hotel front office operations (freshers may apply if trained)Good communication skills in English and HindiBasic knowledge of PMS / hotel softwarePresentable personality with a guest-first attitudeAbility to handle responsibilities independently during night shiftsWhat We OfferCompetitive salary (as per experience)Professional work environmentGrowth opportunities within hospitality operationsStable and structured shift systemHow to ApplyInterested candidates may share their CV at [hr.silvotel@bizzgrowhotels.com/ 8484899602]Subject line: Application for Front Office Executive
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Fresher hiring for Customer Support Executive

India Job Tell Solution Pvt Ltd

  • 0 - 5 yrs
  • Indore
Good Communication Outbound Calling Voice Process Computer Skills Work From Home Calling
This Job is Customer Support Position in Company India Globe Communication in Part Time and Work from Home Working Hours 3,4 in Day So Our Company Hiring Bulk this Job is Those Candidates Those Want Earn Money to Short Time as Our Flexible
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Office Assistant (Freshers) Bhopal

Indo Job Solutions

Documentation Record Keeping Data Entry Clerical Support Scheduling Manpower Handling Front Desk Support Front Desk Officer Inventory Management Email Support Executive Communication Database Management System Organizational Skills Time Management Teamwork Customer Service Orientation Adaptability Confidentiality
Job Summary:The Office Assistant provides administrative and clerical support to ensure smooth daily operations of the office. This role includes managing files, handling correspondence, assisting departments, and performing routine office tasks efficiently and accurately. The position requires strong organization, communication, and multitasking abilities.Key Responsibilities: Administrative SupportPerform general clerical duties such as filing, photocopying, scanning, and printing documents.Maintain and organize company records, files, and documents (both physical and digital).Assist in preparing reports, letters, and other office documents.Handle incoming and outgoing mail, emails, and courier services.Support management and other staff with daily administrative requirements. Coordination & SchedulingSchedule and coordinate meetings, appointments, and conference calls.Maintain calendars and assist in planning events or travel arrangements.Record meeting minutes and distribute them as required. Office OperationsMonitor and maintain office supplies and inventory.Ensure office equipment (printers, fax machines, etc.) is in working condition.Coordinate with housekeeping and maintenance teams for office cleanliness and functionality. Front Office & CommunicationAnswer phone calls, respond to inquiries, and direct calls to appropriate personnel.Welcome and assist visitors courteously and professionally.Maintain good communication between departments and external contacts. Support to ManagementAssist senior executives or managers in organizing documents, meetings, and communication.Prepare simple reports, spreadsheets, and presentations when required.Maintain confidentiality with sensitive company and employee information.Required Skills & Competencies:Excellent verbal and written communication skills.Strong organizational and time management skills.Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).Attention to detail and ability to multitask effectively.Professional behavior and customer service orientation.Dependability, integrity, and discretion in handling confidential information.Ability to work independently and as part of a team.Qualifications:Education: Minimum 10+2 or Graduate in any discipline.Experience: 02 years of experience in office administration or clerical work (freshers may apply).Technical Knowledge: Basic computer and email handling skills required.Work Environment:Office-based, typically standard working hours (may vary by organization).May involve occasional overtime or weekend work for special events or deadlines.
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Interview For BPO Telecaller || 12th Pass - Freshers

Star Airways

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Indore
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a dedicated BPO Telecaller to join our team in Indore. This is a full-time, work-from-home position ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. In this role, your primary responsibilities will include making outbound calls to potential clients, presenting our services clearly and effectively, and addressing customer inquiries. You will also be responsible for maintaining accurate records of calls and conversations in our database, ensuring follow-ups are timely, and updating your team on customer feedback and outcomes.Effective communication and listening skills are essential for success in this role. You should be able to engage customers in conversation, convey information concisely, and build rapport over the phone. Familiarity with basic computer applications and phone systems is required to handle calling scripts and maintain records efficiently.Additionally, you should be motivated, goal-oriented, and willing to learn new techniques to enhance your performance. The ability to work independently while managing time effectively is crucial since this job is conducted from home. You should also possess a strong customer service mindset to ensure a positive experience for all callers. If you are passionate about delivering exceptional service and looking to grow your career in the BPO industry, we encourage you to apply!
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Interview For Back Office Executive || 12th Pass - Freshers

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Backend Typing Skills Basic Computer Skills Data Entry
We are looking for a dedicated Back Office Executive to join our team in Indore, India. This role is suitable for individuals with 0 to 2 years of experience and requires at least a 12th-grade education. The position is full-time and offers the flexibility of working from home.As a Back Office Executive, you will support daily operations by managing administrative tasks. Key responsibilities include:1. **Data Entry**: Accurately input and update information in the database, ensuring that all data is current and accessible for team members.2. **Documentation**: Organize and maintain important documents, both digital and physical, to ensure that all records are properly filed and easy to retrieve.3. **Communication**: Coordinate with team members and departments to facilitate smooth operations, including responding to inquiries and providing necessary information.4. **Inventory Management**: Track and manage stock levels if applicable, ensuring that supplies are ordered on time and inventory is accurately logged.5. **Reporting**: Prepare regular reports and summaries on various tasks, helping the management to make informed decisions based on the data provided.To be successful, candidates should possess strong attention to detail, good organizational skills, and effective communication abilities. Proficiency in basic computer applications and a readiness to learn new software tools are essential. A proactive attitude and the capacity to work independently in a remote environment are also expected.
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Hiring For 12th Pass Freshers - Chat Support Executive

Star Airways

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Indore
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a Chat Support Executive in Indore, India, to provide excellent customer support through online chat. This role is ideal for individuals with a passion for helping others and a knack for effective communication.As a Chat Support Executive, you will interact with customers via chat to address their inquiries, resolve issues, and provide product information. Key responsibilities include:- **Customer Interaction**: Engage with customers through chat to answer their questions and assist them with their concerns promptly and professionally.- **Problem Resolution**: Identify customer issues and find effective solutions, ensuring a positive experience and timely follow-up on all requests.- **Product Knowledge**: Stay informed about company products or services so that you can provide accurate information and support to customers.- **Documentation**: Maintain records of customer interactions and transactions, noting details of inquiries, complaints, and comments for future reference.- **Team Collaboration**: Work closely with team members and supervisors to share insights and improve customer service strategies.To be successful in this role, candidates should have strong written communication skills, a friendly and approachable demeanor, and a basic understanding of customer service principles. Being detail-oriented and able to work independently in a remote environment is essential. A complete high school education and proficiency in using chat software are required, while prior experience in customer service is an advantage but not mandatory.
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Customer Support Executive Jobs For Freshers - Indore

Krishnas Consultancy

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Vijay Nagar Indore
Customer Handling Domestic BPO BPO Voice Good Communication Skills Chat Support Inbound Calls Telephone Handling
We are seeking a dedicated Customer Support Executive to join our team in Vijay Nagar, Indore. This role is crucial for providing excellent support to our customers and ensuring their queries are handled promptly and effectively.Key Responsibilities:- **Customer Interaction**: Engage with customers via phone, email, or chat to understand their issues and provide appropriate solutions, ensuring a positive experience with the company.- **Issue Resolution**: Analyze and resolve customer complaints in a timely manner, demonstrating empathy and patience, which helps to retain customer loyalty.- **Product Knowledge**: Stay updated on our products and services to guide customers accurately and confidently, which empowers customers to make informed decisions.- **Record Keeping**: Maintain accurate records of customer interactions and transactions, ensuring all information is up-to-date for future references and escalation if necessary.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written, to convey information clearly and efficiently. A good listener is essential to understand customer needs and concerns. Basic computer skills and proficiency in relevant software applications are also required. Candidates should have a problem-solving mindset, with the ability to adapt to different situations and handle customer inquiries with professionalism. Being a 12th pass is required, and while previous experience is not necessary, a willingness to learn and grow in a fast-paced environment is important.
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