Customer Care Fresher Jobs in Delhi NCR

Job Title: Customer Support Executive - Domestic Voice ProcessJob Type: Full-TimeExperience: Freshers and Experienced CandidatesProcess: Inbound and Outbound CallingLocation: Noida 63Salary: 15,000 to 25,000Job ResponsibilitiesHandle inbound and outbound customer calls professionally.Resolve customer queries and provide accurate information.Manage customer complaints and ensure customer satisfaction.Communicate clearly with customers in a polite and professional manner.Maintain customer records and update call details in the system.Follow company policies, processes, and quality standards.Eligibility CriteriaFreshers and experienced candidates can apply.Good communication skills are required.Basic computer knowledge is preferred.Customer-handling and problem-solving skills.Ability to manage customer queries patiently and professionally.Candidates should be comfortable with inbound and outbound calls.Skills RequiredGood verbal communication skills.Customer service and query-handling skills.Active listening and problem-solving abilities.Positive attitude and willingness to learn.BenefitsTraining will be provided to eligible freshers.Growth opportunities.

Customer Service Job focuses on interacting with customers to provide information, address inquiries, resolve issues, and ensure a positive overall experience with a company's products or services. Customer service professionals serve as the primary link between a brand and its clients.Here is a detailed breakdown of what a customer service role entails:Key ResponsibilitiesInquiry Handling: Answer questions regarding products, services, billing, policies, and order statuses via phone, email, live chat, or social media.Problem Resolution: Identify, troubleshoot, and resolve customer complaints or technical difficulties in a timely and empathetic manner.Order Processing: Assist customers with placing orders, processing returns, issuing refunds, or updating account details.Record Keeping: Maintain accurate logs of customer interactions, transactions, feedback, and escalations using CRM (Customer Relationship Management) software.Escalation Management: Recognize when an issue requires higher-level support and transfer complex cases to specialized departments or supervisors.

Process: Zomato Customer Support (Voice/Chat)Job Responsibilities:* Handle customer queries via Voice/Chat.* Resolve issues related to orders, payments, cancellations, refunds, and deliveries.* Deliver excellent customer service while maintaining quality standards.* Escalate unresolved concerns to the relevant team.Eligibility:* 12th Pass / Undergraduate / Graduate* Freshers & Experienced candidates can apply* Good communication skills in English & Hindi* Additional regional language proficiency is an advantage:* Bengali* Kannada* Tamil* Telugu* Marathi

Job SummaryWe are looking for an experienced Customer Support Executive to handle assigned customer support activities and client processes for organizations in the banking and NBFC sector.Key ResponsibilitiesHandle assigned customer support and service-related activities.Understand customer/service requirements and provide appropriate assistance as per defined processes.Communicate professionally through assigned communication channels.Maintain accurate customer records and documentation.Follow client-specific SOPs, processes and quality standards.Coordinate with internal teams for timely resolution of issues.Escalate complex or unresolved matters to the Team Leader.Maintain confidentiality of customer and business information.Achieve assigned productivity, quality and service targets.Requirements0-2 years of experience in customer support/customer service.Experience in banking, NBFC, BPO, financial services or related industries will be preferred.Good verbal and written communication skills.Strong customer-handling and problem-solving abilities.Basic knowledge of MS Office and computer applications.Ability to work in a target-driven environment.Key Skills: Customer Support Banking/NBFC Customer Handling Communication Problem Solving MS OfficeWork Location: In person

We are looking for a Spa Therapist based in Gurgaon Sector 38. This role is perfect for freshers who have completed their 10th grade. As a Female Spa Therapist, you will provide exceptional spa services and contribute to a relaxing environment for our clients.Key Responsibilities:1. Perform Spa Treatments: You will deliver a range of spa services, such as massages, facials, and body treatments, ensuring that clients feel relaxed and rejuvenated.2. Client Interaction: You will greet clients warmly and understand their needs, helping them to choose the best treatments for their relaxation and wellness goals.3. Maintain Cleanliness: It is essential to keep the spa area clean and organized, ensuring that all tools and equipment are sanitized and ready for use.4. Provide Aftercare Advice: You will offer clients helpful advice on skincare and wellness to enhance their experience and long-term benefits from their treatments.Required Skills and Expectations:We are looking for a candidate who is passionate about wellness and has excellent communication skills to engage with clients comfortably. You should be a team player and open to learning new techniques in spa therapies. A proactive attitude and a cheerful demeanor are important as you will be the face of our spa, contributing to a peaceful and inviting atmosphere. A genuine desire to help others feel their best is crucial in this role.Contact Number 9065911741 Send ME Resume And Photo Job Location Patna Bihar Northeast Candidate

URGENT HIRING: 100% Work From Home Opportunity with Instamart! Remote Bhoomi Consultancy lekar aaya hai ek aur behtareen Work From Home job opportunity freshers aur experienced dono candidates ke liye! Agar aap ghar baithe ek stable process mein kaam karna chahte hain, toh turant apply karein. Job Details & Process:* Role / Process: Instamart Chat Support (90% Chat + 10% Calling)* Location: 100% Work From Home (Pan India)* Salary: 13,000 (Fixed In-Hand)* Batch Starts: Upcoming Monday Work Schedule:* Shift: 8 Hours Rotational Shift + 1 Hour Break* Working Days: 6 Days Working 1 Rotational Week Off* Training: 15 Days Structured Training Provided System / Technical Requirements:* Operating System: Windows 10 Pro* Processor: Intel Core i3 / i5 Processor* RAM: Minimum 8 GB RAM* Stable Internet / Wi-Fi Connection Key Benefits:* 100% Work From Home comfort* Stable process with career growth* Supportive management and training team* Immediate Joining - Limited Seats How to Apply?Interested candidates apna updated resume turant WhatsApp par share karein ya direct update channel join karein:* WhatsApp Contact: +91 7000426326* Direct Updates Channel: https://whatsapp.com/channel/0029VbC1onl6hENwbXlAr01D(Message format: Interested for Instamart WFH along with your resume)#WorkFromHome #WorkFromHomeJobs #RemoteJobs #RemoteWork #WFHIndia #Instamart #SwiggyInstamart #ChatProcess #NonVoiceJobs #VoiceProcess #CustomerSupport #CustomerServiceJobs #BPOJobs #Recruitment #RemoteBhoomi #RemoteBhoomiConsultancy #FresherJobs #FreshersHiring #ExperiencedHiring #ImmediateJoining #JobSearch #HiringNow #UrgentHiring #JobAlert #PartTimeJobs #FullTimeJobs #MadhyaPradeshJobs #MPJobs #BhopalJobs #IndoreJobs #JabalpurJobs #DelhiJobs #NoidaJobs #GurgaonJobs #BangaloreJobs #HyderabadJobs #MumbaiJobs #PuneJobs #JobsInIndia #GharSeKaam

URGENT HIRING - VOICE PROCESS Company Name:- SSS COMMUNICATIONSJob Title: Customer Care ExecutiveProcess: Collection (Voice Process)Shift Timing: 9:00 AM - 6:00 PMSalary: 11,000 - 13,000 per monthIncentives: Unlimited IncentivesInterview Address:3425, Mahindra Park, Rani BaghInterested candidates can visit for an interview.Immediate Hiring - Apply Now!

We are looking for a dedicated Shop Helper to join our team in Cantt Delhi. This position is ideal for individuals with little to no experience, and it provides a great opportunity to learn in a hands-on environment.nnKey Responsibilities:n- Assist with daily shop operations: You will help ensure that the shop runs smoothly by performing various tasks, including restocking items and organizing merchandise.n- Support customers: You may interact with customers to answer basic questions and assist them in finding products, ensuring a positive shopping experience.n- Maintain cleanliness: Keeping the shop clean and organized is essential. You will be responsible for tidying up shelves and workspaces throughout the day.n- Help with inventory: Assisting in counting and managing inventory levels will be part of your role, ensuring that all items are properly tracked and accounted for.nnRequired Skills and Expectations:n- Education: A minimum of a 10th-grade education is required for this role. n- Communication: Good communication skills are important since you will interact with customers and team members.n- Teamwork: Being able to work well with others is essential in contributing to a positive work environment.n- Willingness to learn: An eagerness to learn and grow within the shop is expected, especially if you are new to the retail industry. nnThis full-time position offers valuable experience for those looking to start their career.

Patient Relation OfficerImmediate Joining Freshers PreferredLocation: Sector 49, Spaze Itech Park, GurugramSalary: 22,000 Gross per MonthExperience: Freshers & Experienced CandidatesWorking Days: 6 Days a Week Shift: RotationalWeekly Off: 1 Rotational Day OffOnly Male CandidateJob ResponsibilitiesHandle Patient Queries Over Calls and Provide Appropriate Support.Assist Patients with Appointments and Service-related Concerns.Maintain Patient Records and Update Details in the System.Resolve Queries Professionally and Ensure a Positive Patient Experience.Coordinate with Relevant Teams to Address Patient Concerns.RequirementsFreshers with Good Communication Skills&confidence Will Be Given First Preference.Fluent English Communication is Mandatory.Candidates with 6 Months-1 Year of Relevant Experience Can also Apply.Basic Computer Knowledge.polite, Patient, and Customer-focused Attitude.Immediate Joiners Preferred.How to ApplyInterested Candidates Can Share Their Updated Cv for Screening and Shortlisting.Kumar & Kaur Job Consultancy Pvt. Ltd.Right Talent Right Job Better Future Shortlisted Candidates Will Be Contacted for the Interview.

ClariFi is building India's credit card distribution infrastructure, connecting banks with people and platforms that drive credit card applications. You'll be the primary point of contact for our distribution partners, ensuring their queries are resolved, issues are escalated to the right teams, and commitments are followed through.Selected candidate's day-to-day responsibilities include:1. Own day-to-day communication with distribution partners and respond to their queries.2. Coordinate with internal teams and banking partners to resolve application, approval, tracking, and payout issues.3. Track open issues, follow up proactively, and drive them to closure.4. Monitor partner performance and identify recurring issues or opportunities for improvement.5. Maintain accurate records of partner communication, issues, and resolutions.6. Build partner trust through responsiveness, accuracy, and reliable execution.We value ownership, problem-solving, and execution over credentials or years of experience. You should be comfortable taking responsibility for a problem even when the solution depends on someone else.1. Strong problem-solving ability and sound judgment.2. Excellent written and verbal communication.3. Ability to understand a problem, identify the right stakeholders, and drive resolution.4. High ownership. You follow through without needing constant reminders.5. Strong attention to detail and comfort working with data, spreadsheets, and reports.6. Ability to manage multiple partners and priorities without letting issues slip.7. Only for the candidates who are already graduated and have no academic commitments left now.Note: We are 6 days working from office, based in Gurgaon. WFH/Remote/Hybrid won't work.

Eligibility:Age: 18+Valid two-wheeler driving licenceOwn bike/scooter preferredSmartphone with internet accessBasic knowledge of local routesAadhaar card and bank accountFreshers can applyJob Responsibilities:Deliver orders safely and on timeFollow assigned delivery routesMaintain professional behaviour with customers

This is a Full Time position in Karol Bagh location, with Fix salaryJob Responsibilities- Pick up food orders from restaurants.- Deliver food orders to customers safely and on time.- Verify orders before delivery.- Communicate politely with customers and restaurant staff.- Use GPS navigation to find the correct delivery location.- Handle food packages carefully and maintain hygiene.- Follow traffic rules and road safety guidelines.- Update order status through the Swiggy delivery app.Eligibility Criteria- Must have a smartphone with an active internet connection.- Must have a two-wheeler or another approved vehicle, as applicable.- Must have a valid driving licence if using a motor vehicle.- Basic knowledge of local roads and locations.- Must be punctual, responsible, and hardworking.- Good communication and customer service skills.### Required Documents- Aadhaar Card- PAN Card- Driving Licence (if applicable)- Bank Account Details- Vehicle Registration Certificate (RC), if applicable- Valid Vehicle Insurance, if applicableBenefits:- - Opportunity to earn through deliveries and applicable incentives.- Weekly or periodic payouts as per company policy.- Opportunity to work as a delivery partner with Swiggy.

We are looking for a Customer Support Executive to join our team in Laxmi Nagar, New Delhi. The candidate will be responsible for assisting customers and retailers, resolving queries, providing product-related support, and ensuring a smooth customer experience.Key ResponsibilitiesHandle customer and retailer queries through phone, WhatsApp, chat, and other communication channels.Understand customer issues and provide appropriate solutions.Assist customers with queries related to EMI, device management, and SKB Finsecure services.Coordinate with internal teams to resolve technical or service-related issues.Follow up on pending customer queries and ensure timely resolution.Maintain proper records of customer interactions and complaints.Explain products, features, and processes clearly to customers.Provide professional and polite communication at all times.Escalate complex issues to the appropriate department when required.Maintain a positive relationship with customers and retailers.RequirementsFreshers are welcome to apply.Good communication skills in Hindi and English.Basic computer knowledge.Comfortable using WhatsApp, email, and other communication tools.Good listening and problem-solving skills.Positive attitude and willingness to learn.Ability to handle customers professionally.Candidates should be comfortable working from the Laxmi Nagar, New Delhi office.

We are seeking a dedicated Telecaller for our office located in Noida Sector 6. In this role, you will primarily focus on making calls related to the medical sector, specifically handling inquiries and providing necessary information to clients.Key responsibilities include calling potential clients, explaining our services, and answering any queries they may have regarding medical tests and procedures. You will be expected to maintain detailed records of customer interactions, follow up on leads, and promptly address any client concerns to ensure effective communication.The ideal candidate should possess excellent verbal communication skills with a professional phone demeanor, as you will be interacting with clients directly. A basic understanding of the medical field or a willingness to learn about it will be beneficial. Additionally, you should be proficient in using basic computer applications to log interactions and manage client data.Since this is a full-time position based in the office, punctuality and commitment to work hours are critical. Candidates must have completed at least their 12th grade. The role requires the ability to work under some pressure while maintaining a positive attitude and a focus on customer satisfaction. A proactive approach to problem-solving and the ability to work in a team environment will be essential for success in this Telecaller position.

Urgent Opening for Voice ProcessCompany Name :- SPSY BPO Pvt LTDProcess:- CollectionProfile :- Customer Care ExecutiveShift Timing :- 09:00 Am To 06:00PMSalary:- 10k To 14k (Lucrative Incentive)Language :- Hindi6 Days Working (Rotational Shift)Interested Candidate kindly come for walkin interview3425 Mahindra Park Rani Bagh

As a Telecalling Executive, you will play a crucial role in our healthcare-focused call center located in Noida Sector 6. This full-time position is ideal for recent school leavers, offering a chance to start your career in a professional environment.Your key responsibilities will include making outbound calls to engage with potential and current clients regarding healthcare services. You will be tasked with providing detailed information about our offerings, addressing inquiries, and ensuring excellent customer service. Accurately documenting call details and maintaining client records will also be essential parts of your role. To succeed in this position, you should possess strong communication skills, both verbal and written, and be comfortable using phones and other communication tools. A basic familiarity with healthcare services will be advantageous but is not mandatory, as training will be provided. You should be able to work collaboratively in a team and be open to learning new skills and concepts related to the medical line of work.As the job is performed on-site, you will need to report to the office regularly. There are no additional requirements concerning physical tasks or specialized documents for this position. Working hours and schedules will adhere to the companys policies, which include a structured shift system.This role offers a great opportunity to gain experience in the telecalling domain while contributing to important healthcare services.

We are looking for a dedicated Customer Care Executive to join our team at DLF Phase I. This position is ideal for individuals who are passionate about providing excellent customer service and are eager to start their career in a dynamic environment.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or chat to ensure their concerns are addressed promptly and effectively.- Provide Product Information: Educate customers about our products and services, helping them to make informed decisions.- Maintain Customer Records: Accurately update and maintain customer information in the database for efficient follow-up and service delivery.- Resolve Issues: Identify and resolve customer complaints by coordinating with other departments when necessary, ensuring a positive customer experience.- Follow Up with Customers: Conduct follow-up calls or emails to ensure customers are satisfied with the solutions provided and to encourage loyalty.- Report Feedback: Gather customer feedback and report insights to management to identify areas for improvement in services and processes.Required Skills and Expectations:- Must have completed at least the 12th grade to apply for this position.- Female candidates are preferred for this role.- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- An ability to handle stressful situations with patience and professionalism is important.- Basic computer knowledge and familiarity with customer service software will be beneficial.- A positive attitude and willingness to learn are key traits expected from candidates. This role requires a full-time commitment and is based in the office, providing an excellent opportunity to build your career in customer service.