114

Customer Care Fresher Jobs in Bhubaneswar

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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Bhubaneswar
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 9007706142nWe are seeking an Airport Customer Service Associate to join our team in Bhubaneswar. This full-time position is ideal for individuals looking to start their careers in customer service within the aviation industry.nnKey Responsibilities:nn1. Customer Assistance: Provide friendly and efficient service to passengers, addressing their inquiries and concerns related to flights and airport services.nn2. Check-In Support: Assist passengers with the check-in process, ensuring the smooth handling of baggage and boarding passes.nn3. Information Dissemination: Share accurate flight information, including arrivals, departures, and gate changes, to keep passengers informed.nn4. Problem-Solving: Address any issues or complaints that arise, working to find solutions that enhance the passenger experience.nn5. Collaboration: Work closely with airport operations teams to ensure timely and effective communication regarding passenger needs and exceptional service delivery.nnRequired Skills:nnCandidates should possess a minimum of a 10th-grade education and preferably have some customer service experience, though freshers are encouraged to apply. Strong communication skills, a friendly demeanor, and the ability to handle stressful situations are essential. Additionally, candidates should demonstrate good teamwork abilities and be willing to work flexible hours, including weekends and holidays. An enthusiastic attitude towards helping others and a keen interest in the aviation sector will be highly regarded.
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12th Pass Freshers For Pharmacist

Odisha Job Consultancy

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Bhubaneswar
Pharmacist D.Pharma B.Pharma Counter Sales Pharmacy Counter Pharma Sales OTC Sales Customer Handling
# WE'RE HIRING Pharmacist / PHARMACY COUNTER SALESMAN Location: Bhubaneswar, Odisha Position: Pharmacy Counter Salesman Qualification: D.Pharma / B.Pharma Experience: 0-1 Year Salary: 12,000 - 18,000/monthBoth Male & Female Candidates Can ApplyAre you a D.Pharma / B.Pharma professional looking to start or grow your career in pharmacy retail? Here's an opportunity to join a professional pharmacy team in Bhubaneswar### Key Responsibilities Handle day-to-day pharmacy counter operation Attend to customers and understand their requirements Dispense medicines as per valid prescriptions and applicable rules Provide basic product information and guide customers appropriately Check medicine stock, batch numbers and expiry dates Maintain proper inventory and counter records Coordinate with the pharmacist/store team for stock availability Handle billing/POS transactions where required Maintain cleanliness and proper arrangement of medicines Support smooth customer service and pharmacy operations### Candidate Profile D.Pharma / B.Pharma qualified 0-1 year experience; freshers may apply Good communication and customer-handling skills Basic computer/billing knowledge preferred Responsible and customer-focused attitude Male & Female candidates are welcome### Why this opportunity? Pharmacy Retail Exposure Professional Growth Opportunity Customer Interaction Experience Pharmacy Operations & Inventory Exposure Opportunity for Freshers to Begin Their Career
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Bhubaneswar
Good Communication Outbound Calling Domestic BPO Negotiation Skills Marketing Communication
Handle inbound and outbound calls to assist Swiggy customers, delivery riders, and partner restaurants.Resolve queries related to active orders, delivery delays, cancellations, refunds, and app navigation.Accurately log customer interactions, issue resolutions, and follow-up notes in the CRM system.Maintain call quality benchmarks, professional etiquette, and prompt resolution times.De-escalate complaints with a polite, empathetic, and solution-oriented approach.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Bhubaneswar
Good Communication Skills Grooming Basic Computer Skills
We are looking for a Customer Service Associate to join our team in Bhubaneswar. This role is ideal for recent graduates or those with minimal experience, who are eager to learn and grow in customer service.Key Responsibilities:- Assist Customers: Provide prompt and friendly assistance to customers regarding their inquiries, issues, and requests, ensuring a positive experience.- Handle Complaints: Address customer complaints and work to resolve their issues effectively and efficiently, maintaining a calm and professional demeanor.- Provide Information: Supply accurate information about products and services to help customers make informed decisions.- Process Orders: Efficiently handle order processing and support customers throughout their purchasing journey, ensuring accuracy and timely delivery.- Maintain Records: Keep detailed records of customer interactions and transactions, which helps in future communications and enhances service quality.Required Skills and Expectations:- A minimum of 12th-grade education is necessary.- Strong communication skills are essential, with the ability to interact positively and clearly with customers.- A customer-focused attitude, always striving to provide the best possible service.- Basic computer skills, including familiarity with email and customer management software.- Ability to work effectively in a team environment while also managing individual responsibilities.- A proactive approach to problem-solving, ready to assist customers and resolve issues as they arise.This position is a full-time role that requires working from the office, making it a suitable choice for individuals looking to start their career in customer service.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
We are seeking a dedicated Airport Executive to join our team in Bhubaneswar. This role is ideal for recent school graduates seeking to begin their career in the aviation industry.Key Responsibilities: 1. Customer Service: Greet and assist passengers, providing information about flights, check-in procedures, and gate changes to ensure a smooth travel experience. 2. Check-in Assistance: Support passengers during the check-in process, handling baggage tags and boarding passes accurately and efficiently. 3. Ticketing Support: Help in issuing tickets and resolving minor ticket-related issues, ensuring that all transactions are processed correctly. 4. Coordinating with Airlines: Liaise with different airlines to communicate passenger needs and address any concerns that arise. 5. Safety and Security Monitoring: Assist in maintaining airport safety protocols and ensure compliance with relevant regulations and procedures. Required Skills and Expectations: Candidates should possess strong communication skills, allowing them to interact effectively with passengers and colleagues. Attention to detail is crucial, as accuracy in handling tickets and personal data is essential for operational efficiency. Candidates must be team-oriented, willing to collaborate with diverse teams in a fast-paced environment. Punctuality and reliability are important, as the role demands adherence to scheduled shifts and responsibilities. A positive attitude and a proactive approach to problem-solving will contribute significantly to the overall passenger experience.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Bhubaneswar
Good Communication Skills Customer Relationship Passenger Service
- Assist passengers with check-in, document verification, and boarding pass issuance.- Handle baggage check-in and provide information about flights, gates, and boarding procedures.- Resolve passenger queries professionally and coordinate with airport staff for smooth operations.
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  • Fresher
  • 2.0 Lac/Yr
  • Acharya Vihar Bhubaneswar
Good Communication Good Communication Skills Written English BPO Voice Chat Support
We are seeking a Customer Support Executive to join our team in Acharya Vihar. This is a full-time position suitable for freshers who have completed their 10th grade. The successful candidate will play a key role in ensuring our customers receive the best possible service. Key Responsibilities:- Assist Customers: Respond to customer inquiries and provide accurate information about products and services, ensuring a clear understanding of their needs.- Resolve Issues: Handle customer complaints efficiently by identifying the problem and offering effective solutions, aiming for customer satisfaction.- Maintain Records: Document customer interactions in our database, ensuring all information is accurate and up-to-date for future reference.- Collaborate with Team: Work closely with the customer support team to share insights and improve service procedures, contributing to a positive and productive work environment.- Follow Up: Conduct follow-up calls or messages to ensure customer issues are resolved and gather feedback for service improvement.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to effectively assist customers. A friendly and approachable demeanor is essential for creating a positive customer experience. Basic computer and typing skills are necessary for record-keeping and communication. Applicants should be able to work well under pressure and demonstrate problem-solving abilities. Initiative and a willingness to learn are important, as training will be provided to help you succeed in this role.
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  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Bhubaneswar
Multi-tasking Problem-solving Customer Service Knowledge Of Spa Services Time Management Teamwork Cash Handling
We are looking for a friendly and organized Spa Receptionist in Bhubaneswar. This position is ideal for someone who enjoys providing excellent customer service and creating a welcoming atmosphere for clients.Key Responsibilities:- Greet clients warmly upon arrival: Ensure that every guest feels welcomed and special as they enter the spa.- Manage bookings and appointments: Schedule and confirm appointments, ensuring the calendar reflects accurate availability without conflicts.- Handle payments and transactions: Process payments efficiently and with care, answering any questions clients may have about services and pricing.- Maintain cleanliness and organization: Keep the reception area tidy and organized, ensuring that brochures, product displays, and waiting areas are presentable.- Assist clients with inquiries: Provide detailed information about spa services, treatments, and promotions, helping clients choose the right options for their needs.Required Skills and Expectations:The ideal candidate should have a pleasant demeanor and strong communication skills to interact effectively with clients. Being detail-oriented is important for managing scheduling and keeping accurate records. A high level of professionalism and discretion is expected, as well as a willingness to learn and grow in the role. Experience in customer service or a similar environment is a plus but not mandatory; a positive attitude and a commitment to providing exceptional service are essential.
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  • Fresher
  • 1.8 Lac/Yr
  • Female
  • Bhubaneswar
Customer Service Receptionist Activities Telephone Handling Coordination Skills Written Communication Basic Computer Skills
We are looking for a dedicated and enthusiastic Front Office Executive for our office in Bhubaneswar. This is a full-time position suitable for fresh graduates who have completed their 12th grade. The ideal candidate will have excellent communication skills and a friendly demeanor.Key Responsibilities:1. Receiving Visitors: Greet and welcome guests warmly, ensuring they feel comfortable and attended to during their visit.2. Handling Phone Calls: Answer incoming calls promptly and professionally, directing them to the appropriate department or personnel as needed.3. Managing Appointments: Schedule and organize appointments for staff, ensuring that all meetings are well-coordinated and efficiently handled.4. Maintaining Reception Area: Keep the front office and reception area tidy and organized, creating a pleasant environment for visitors.5. Assisting with Administrative Tasks: Provide general administrative support, including filing, data entry, and document management as assigned by supervisors.Required Skills and Expectations:The ideal candidate should possess excellent verbal and written communication skills, with the ability to interact effectively with clients and colleagues. A positive attitude and a strong sense of customer service are essential. Candidates must be detail-oriented, organized, and able to multitask in a fast-paced environment. Proficiency in basic computer skills is expected, along with the ability to learn new software quickly. This role requires a female candidate, as specified.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Bhubaneswar
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a vital role in ensuring exceptional experiences for travelers at the airport in Bhubaneswar. Your primary focus will be to assist and engage guests, creating a welcoming environment during their journey.Key Responsibilities:- Guest Assistance: Greet and assist travelers upon arrival and departure, providing them with necessary information about flights, services, and facilities.- Issue Resolution: Address any concerns or complaints from guests in a calm and professional manner, ensuring their needs are met.- Information Provision: Offer accurate and timely information related to airport services, transportation options, and local attractions to enhance the guest experience.- Coordination: Collaborate with airport staff and other departments to ensure smooth operations and guest satisfaction during busy periods.Required Skills and Expectations:Candidates should have a minimum of 10th grade education and a positive attitude. Strong communication skills in both English and local languages are essential for effective interaction with guests from diverse backgrounds. Being friendly, approachable, and responsive is key to delivering excellent customer service. Additionally, the ability to work in a fast-paced environment and manage multiple tasks simultaneously will contribute to your success in this role. Previous experience is not required, making this opportunity ideal for entry-level candidates eager to develop their skills in hospitality and customer relations.
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Hiring Freshers || Delivery Boy

Connaitre Innovation (COIN)

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Bhubaneswar
Physical Fitness Geographical Knowledge Navigation Route Optimization Punctuality Time Management Customer Service
We are looking for a dedicated Delivery Associate to join our team in Bhubaneswar. This role is ideal for individuals who enjoy working in a fast-paced environment and are committed to ensuring timely deliveries.Key Responsibilities:- Deliver Packages: Safely transport packages to customers addresses, ensuring they arrive on time and in good condition.- Route Planning: Use navigational tools to plan the most efficient delivery routes, helping to optimize travel time.- Customer Communication: Interact professionally with customers during deliveries, addressing any questions or concerns they may have.- Documentation: Maintain accurate records of deliveries, including collecting signatures and checking off items to ensure everything is accounted for.- Vehicle Maintenance: Keep the delivery vehicle clean and well-maintained, reporting any mechanical issues promptly.Required Skills and Expectations:- Knowledge of local roads and neighborhoods in Bhubaneswar is essential for efficient route planning.- Strong communication skills are necessary for effectively interacting with customers and colleagues.- Ability to handle packages safely, demonstrating care and attention during deliveries.- Must possess a valid drivers license and a clean driving record as driving is a central part of this job.- A positive attitude, reliability, and the ability to work independently are highly valued, along with being a team player who can adapt to changing environments. This position requires a male candidate with at least a 10th-grade education, offering an opportunity for individuals with little to no experience to begin their career in logistics.
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Bhubaneswar
BPO Operations Domestic BPO International BPO
We are looking for a Customer Support Executive to join our team at Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are searching for an enthusiastic Airline Customer Service Representative to join our team in Bhubaneswar, India. This entry-level position is perfect for those looking to start their career in the airline industry and will involve assisting customers with their travel needs.Key Responsibilities:1. Customer Assistance: Greet customers at the airport or over the phone, helping them with inquiries, ticket bookings, and travel information.2. Problem Resolution: Address customer complaints and concerns promptly, ensuring a positive travel experience and maintaining customer satisfaction.3. Ticketing and Check-In: Process ticket purchases and assist passengers during check-in, making sure all procedures are followed accurately to avoid delays.4. Flight Information: Provide passengers with up-to-date information about flight schedules, delays, and gate changes, ensuring they are informed throughout their journey.5. Coordination with Staff: Work closely with other team members and departments to ensure smooth operations and effective communication for passenger needs.Required Skills and Expectations:Candidates should have a high school education (10th pass) and be eager to learn. Strong communication skills are essential, as you will interact with diverse customers daily. A friendly demeanor and the ability to stay calm under pressure are important for resolving issues effectively. Basic computer skills are needed for ticketing and logging customer interactions. Flexibility to work varied shifts is expected, as the airline operates around the clock.
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  • Fresher
  • 5.5 Lac/Yr
  • Bhubaneswar
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Ground Operation Grooming Airport Cargo Basic Computer Skills
We are looking for enthusiastic individuals to join our team as Ground Staff in Bhubaneswar. This position is ideal for freshers who have completed their 10th grade and are eager to start their careers in the aviation industry.Key Responsibilities:- Customer Service: Interact positively with passengers, providing assistance and ensuring they have a pleasant experience at the airport.- Check-In Assistance: Help passengers with the check-in process, including handling their luggage and issuing boarding passes.- Baggage Handling: Manage the loading and unloading of luggage, ensuring it is safely transported to the correct flights.- Safety Compliance: Adhere to safety regulations and protocols to maintain a secure working environment for both staff and passengers.- Problem-Solving: Address any passenger concerns or issues promptly, finding solutions to enhance their travel experience.Required Skills and Expectations:Candidates should have a friendly and approachable demeanor, as excellent communication skills are vital in dealing with passengers. A keen sense of responsibility and attention to detail is important for ensuring that all tasks, such as baggage handling and safety measures, are completed efficiently. Being a team player is essential, as you will collaborate with various departments to provide seamless support. Since this role involves working directly with the public, patience and the ability to remain calm under pressure are also crucial. Freshers are encouraged to apply, and a positive attitude will be valued above all.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Bhubaneswar
Air Ticketing Executive Ground Staff Ground Operation Ground Staff Executive Passport Checking Officer Guest Relationship Executive Customer Support Cabin Crew Aviation Aviation Security Aviation Trainer Avionics Airport Staff
An Air Ticketing Executive is responsible for handling flight reservations, ticket issuance, cancellations, and customer support. The role involves working with airline reservation systems, coordinating with clients, and ensuring smooth travel arrangements while delivering excellent customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air ticketsManage reservation systems like Amadeus GDS, Galileo GDS, or Sabre GDSProvide customers with flight schedules, fares, and travel informationAssist with visa, travel insurance, and itinerary planningHandle customer queries via phone, email, or in personCoordinate with airlines for seat availability and special requestsProcess refunds and handle ticket amendmentsMaintain booking records and documentationEnsure compliance with airline policies and regulationsAchieve sales targets (if applicable in travel agencies) Qualifications:Minimum: 12th Pass or GraduateDiploma or certification in Travel & Tourism / Aviation (preferred) Experience:Freshers can apply1-3 years experience preferred in ticketing or travel industry Skills Required:Knowledge of airline reservation systems (GDS)Good communication and interpersonal skillsBasic computer knowledge (MS Office, email handling)Attention to detail and accuracyProblem-solving and customer handling skillsAbility to work under pressure and meet deadlines Technical Skills:Ticketing software proficiency (Amadeus, Galileo, Sabre)Fare calculation and itinerary planningUnderstanding of airline codes and terminology Working Conditions:Rotational shifts (including weekends & holidays)Office-based or airport-based roleFast-paced work environment Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 70,000+ per month
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Telephonic For Delivery Boy Jobs (Freshers)

Rightfit Resources OPC Pvt. Ltd.

  • 0 - 3 yrs
  • Bhubaneswar
Packaging Strategic Communication Packing Material Shipment Delivery Excellence Customer Service Delivery Route Planning
We are looking for a dedicated Delivery Boy to join our team in Bhubaneswar. The ideal candidate will be responsible for delivering packages to customers in a timely and efficient manner. Key Responsibilities:- Package Delivery: Deliver parcels to customers at their homes or workplaces, ensuring that each item arrives safely and on time.- Route Planning: Plan and take the best route for deliveries to minimize travel time and ensure punctual arrivals.- Customer Interaction: Interact politely with customers while delivering packages, ensuring they receive a positive experience.- Documentation: Maintain records of deliveries, including collecting signatures and any necessary paperwork to ensure order accuracy.- Vehicle Maintenance: Ensure that the delivery vehicle is clean, fueled, and in good working condition to avoid delays.Required Skills and Expectations:- Good Communication: Ability to communicate effectively with customers and team members is essential to provide excellent service.- Time Management: Strong organizational skills are needed to manage delivery schedules and meet tight deadlines.- Basic Navigation Skills: Familiarity with local roads and navigation tools is crucial for efficient delivery routes.- Physical Fitness: Ability to lift and carry packages is important, as the job may require handling heavy items.- Reliability: Dependability in attending work on time and completing deliveries as scheduled is a must. Candidates with 0 to 3 years of experience and a minimum education level of 10th pass are encouraged to apply.
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Fresher hiring for Customer Care Executive

Bajaj life insurance co. ltd

  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Bhubaneswar
Team Coordinator Customer Support Corporate Social Responsibility
We are seeking a Customer Care Executive to join our team in Bhubaneswar. This role is ideal for individuals who are passionate about customer service and are eager to learn and grow. Key Responsibilities:- Responding to Customer Inquiries: Handle incoming calls, emails, and chats from customers to address questions and resolve issues promptly and courteously. - Providing Product Information: Offer detailed information about our products and services to help customers make informed decisions.- Handling Complaints: Listen to customer complaints with empathy and work towards a satisfactory resolution, ensuring a positive experience.- Maintaining Customer Records: Update and maintain customer account information and interaction logs to ensure accurate service delivery and follow-ups.- Collaborating with Team Members: Work closely with other departments to enhance customer satisfaction and resolve complex issues effectively.Required Skills and Expectations:Candidates should have a high school diploma (12th pass) and ideally possess 0-6 years of experience in customer service. Strong communication skills, both verbal and written, are essential to facilitate effective interaction with customers. A positive attitude and patience are critical to handle varied customer emotions and queries. Candidates must be able to work in a team environment and showcase problem-solving abilities. Adherence to schedules and a willingness to adapt to changing situations will support success in this full-time office role.
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  • 0 - 3 yrs
  • Bhubaneswar
Steward Activities Waiter Activities Room Service Customer Service Captaining Food Packaging Restaurant Service
We are looking for a dedicated Steward to join our team in Bhubaneswar. This full-time role is ideal for individuals with 0 to 3 years of experience who have completed their 12th grade.As a Steward, you will play a vital role in ensuring a high level of service in our dining area. Your main responsibilities will include:- Table Setting: You will prepare and organize tables for guests, ensuring that they are clean and well-presented.- Serving Food and Beverages: You will assist in serving food and drinks to customers quickly and accurately, while providing excellent customer service.- Cleaning: After meals, you will help clean tables, utensils, and dining areas, maintaining a tidy environment for guests.- Customer Interaction: You will engage with customers to ensure they have a pleasant dining experience, addressing any inquiries or issues they may have.To be successful in this role, you should possess good communication skills and a positive attitude. A commitment to providing excellent service is essential. Additionally, you should be able to work well in a team and adapt to a fast-paced environment. Reliability and punctuality are important, as is your willingness to learn and improve.If you enjoy working with people and have a passion for hospitality, this position may be a great fit for you.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Bhubaneswar
Waiter Activities Customer Service Captaining Food Packaging
As a Steward, you will play a crucial role in ensuring exceptional service and maintaining a clean and organized dining environment. - Greet and welcome guests: You will be the first point of contact for customers, creating a positive impression by welcoming them warmly as they arrive.- Take and serve food and drink orders: You will listen carefully to guests requests, accurately take their orders, and ensure that their food and beverages are served promptly and correctly.- Maintain cleanliness and organization: You are responsible for keeping work areas, dining tables, and service areas clean and tidy throughout your shift, ensuring a pleasant dining atmosphere.- Assist with setting up and taking down dining areas: You will help prepare the dining space before guests arrive and clean up after they leave, supporting the overall workflow of the establishment.- Provide excellent customer service: You should be attentive to guests' needs, responding to inquiries and addressing any concerns in a friendly and professional manner.To succeed in this role, you should have good communication skills and a friendly attitude. Being punctual and reliable is important, as is the ability to work well in a team. You should also have a positive approach to feedback and be eager to learn about food and beverage service. A strong commitment to customer satisfaction is essential for creating an enjoyable experience for our guests.
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  • 0 - 2 yrs
  • Bhubaneswar
Data Management Customer Service Receptionist Activities Microsoft Office Telephone Handling Administrative Skills Front Desk Basic Computer Skills
he Front Office Executive is the first point of contact for guests and visitors. They are responsible for welcoming guests, answering inquiries, and directing them to the appropriate personnel or department. Additionally, they handle phone calls and emails, manage the reception area, and perform administrative tasks as needed.ResponsibilitiesWelcome and greet guests in a friendly and professional mannerAnswer phone calls and direct them to the appropriate person or departmentHandle incoming and outgoing correspondence, including emails and lettersManage the reception area to ensure it is clean and organized at all timesAssist with administrative tasks, such as data entry, filing, and photocopyingMaintain a record of incoming and outgoing guests and employeesHandle guest complaints and resolve issues in a timely and efficient mannerCoordinate with other departments to ensure smooth operationsMaintain knowledge of company products, services, and policiesProvide support to other team members as neededQualificationsHigh school diploma or equivalentPrevious experience in a customer service role is preferredExcellent communication and interpersonal skillsProficient in Microsoft Office suite
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Bhubaneswar
Customer Service Crisis Management Maritime Regulations Risk Assessment Team Management
The TR Captain position is an exciting opportunity for individuals looking to begin their career in a dynamic environment. Located in Bhubaneswar, this role requires a dedicated male candidate who has completed at least 10th grade. You will be expected to work full time from the office, with no prior experience necessary. Key Responsibilities:- Team Leadership: You will lead a small team, ensuring everyone understands their tasks and works together effectively.- Task Coordination: It will be your job to assign tasks to team members and monitor their progress, ensuring deadlines are met.- Communication Management: Clear and effective communication within the team and with other departments is essential for success in this role.- Reporting: You will be responsible for preparing regular reports on team performance and progress, providing insights for improvement.- Problem Solving: When issues arise, you'll need to quickly identify and address them to keep the team's work on track.Required Skills and Expectations:- Strong communication skills are vital to effectively lead and motivate your team.- Basic organizational skills will help you manage tasks efficiently.- A positive attitude and willingness to learn are essential for success in this entry-level role.- Ability to work in a fast-paced environment and adapt to changing circumstances is expected.- Being a team player is crucial, as collaboration is at the heart of this position. This role is perfect for enthusiastic individuals eager to grow in a supportive workplace.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Bhubaneswar
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills
The Airport Manager oversees daily operations at the airport in Bhubaneswar, ensuring safety, efficiency, and excellent customer service. This role is ideal for individuals looking to start their career and can adapt to a busy environment. Key responsibilities include:- Manage Daily Operations: Supervise all airport activities, ensuring smooth functioning of airport services, including check-in, boarding, and baggage handling. - Ensure Safety Procedures: Enforce safety regulations and protocols to protect passengers and staff. Conduct regular inspections to identify and remedy any safety issues. - Customer Service Oversight: Address passenger inquiries and complaints efficiently, ensuring a positive travel experience. Work with teams to resolve issues quickly. - Coordinate with Airlines: Liaise with airline representatives to manage flight schedules and gate assignments, ensuring timely departures and arrivals. - Staff Coordination: Train and supervise airport staff, ensuring they meet performance standards and provide high-quality service.Applicants should possess effective communication skills and be capable of working well under pressure. An understanding of airport operations is beneficial but not required. Attention to detail, good organizational abilities, and a commitment to safety are essential for this role. The ideal candidate is a proactive problem solver who can work collaboratively with various teams in a fast-paced environment.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Bhubaneswar
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills
We are looking for an Airport Supervisor in Bhubaneswar, India. This role is suitable for candidates with 0 to 1 year of experience and a minimum education level of 10th pass. You will manage daily airport operations and ensure a smooth experience for passengers and staff.Key Responsibilities:- Oversee Operations: Coordinate and supervise various airport functions, including check-in, boarding, and security. Ensure all operations comply with safety protocols and standards.- Staff Management: Lead and support airport staff, providing training and guidance as needed. Maintain a positive work environment and encourage teamwork.- Customer Service: Address passenger inquiries and resolve any issues promptly. Ensure that all travelers have a pleasant experience at the airport.- Monitor Compliance: Ensure adherence to airport regulations and policies. Conduct regular inspections to identify and rectify any compliance issues.- Report Generation: Prepare and maintain operational reports. Analyze data to improve efficiency and provide insights for better service.Required Skills and Expectations:Candidates must possess strong communication and interpersonal skills to interact effectively with staff and passengers. Attention to detail is vital for ensuring compliance with safety regulations. The ability to work under pressure in a fast-paced environment is essential. A proactive approach to problem-solving and a willingness to learn are crucial for success in this role. The candidate should demonstrate reliability, punctuality, and a commitment to maintaining a high standard of service.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Airline Customer Service Customer Relationship Airline Operations Personality Development Aviation Passenger Service Communication Skills Good Communication Skills
We are looking for a motivated Airlines Executive to join our team in Bhubaneswar. This is a full-time position suitable for candidates with up to one year of experience or fresh graduates who have completed their 10th grade.As an Airlines Executive, your main responsibilities will include assisting customers with flight bookings, answering inquiries about airline services, and providing information about schedules and fares. You will also handle ticketing processes, ensuring that all details are accurate and meet customer needs. Additionally, you will support the team in managing customer complaints and resolving any issues that may arise.To succeed in this role, you should possess strong communication skills, both verbal and written, to effectively interact with customers and provide excellent service. Attention to detail is crucial, as you will need to accurately process bookings and manage tickets. A positive attitude and willingness to learn are essential, as you will be part of a dynamic team in a fast-paced environment. Computer literacy is important, as you will need to use booking software and handle different platforms adeptly.As an Airlines Executive, your commitment to customer satisfaction and teamwork will greatly contribute to the success of our operations. If you are enthusiastic and eager to develop your career in the airline industry, we encourage you to apply.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Bhubaneswar
Receptionist Activities Customer Service
We are looking for a Front Desk Receptionist to join our team at Empire Recruitment Solutions to perform a variety of administrative tasks. As a part of this job, you will welcome guests and greet people who visit the organization/business premises. Besides this, you will also handle front-desk tasks like managing mail and forwarding phone calls.
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Bhubaneswar
Customer Support International Call Center Voice Process International BPO BPO Non Voice
We are looking for a dedicated Call Center Agent to join our team in Bhubaneswar. This position is ideal for individuals who are seeking to start their career and have good communication skills. Key Responsibilities:- Answering Calls: You will respond to incoming customer calls, providing assistance and information as needed.- Resolving Issues: Help customers resolve their problems by understanding their needs and providing appropriate solutions.- Product Knowledge: Stay informed about our products and services to provide accurate information to customers.- Data Entry: Maintain accurate records of customer interactions and update the database as required.- Feedback Collection: Gather and document customer feedback to help improve our services and processes.- Team Collaboration: Work closely with team members and supervisors to achieve departmental goals and maintain high service standards.Required Skills and Expectations:- Good communication skills are essential for effectively interacting with customers over the phone.- A positive attitude and strong problem-solving abilities will help in building rapport with customers and addressing their concerns.- Basic computer skills are necessary for data entry and documentation purposes.- Candidates should be flexible and able to work in a fast-paced environment while managing stress effectively.- A high school diploma (12th pass) is required, and previous experience in customer service will be a plus, but is not mandatory. If you enjoy helping others and want to start your career in a supportive environment, we encourage you to apply.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Saheed Nagar Bhubaneswar
Customer Support International Call Center International BPO Cold Calling BPO Non Voice BPO Sales
We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Airport Ground Staff Air Ticketing Customer Service Customer Relationship
We are seeking an enthusiastic Air Ticketing Executive to join our team in Bhubaneswar. This entry-level position is perfect for individuals who are eager to start a career in the travel industry. As a key player in our operations, you will assist customers with flight bookings and inquiries.Key Responsibilities:1. Flight Booking and Reservations: You will assist customers in booking their air tickets, ensuring accurate entry of passenger details and flight information to facilitate a smooth travel experience.2. Customer Service: Respond to customer queries via phone and email, providing timely and helpful information regarding flight schedules, ticket prices, and travel regulations.3. Ticket Changes and Cancellations: Handle requests for modifications or cancellations of existing bookings, ensuring all changes are processed correctly to minimize customer inconvenience.4. Documentation Management: Maintain accurate records of ticket sales and customer interactions using our internal systems, ensuring compliance with company policies.5. Collaboration with Airlines: Communicate effectively with airline partners to resolve ticketing issues and obtain necessary approvals or information when needed.Required Skills and Expectations:Candidates should possess a minimum of a 10th-grade education and show a willingness to learn. Good communication skills in English and local languages are essential. Proficiency in using computers and basic software applications is required. A detail-oriented approach and excellent problem-solving abilities will help you succeed in this role. Being a team player and having a positive attitude toward customer service are critical qualities we seek in our ideal candidate.
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Telephonic For HR Assistant Jobs (Freshers)

Rightfit Resources OPC Pvt. Ltd.

  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Bhubaneswar
Ability to Multitask Time Management Customer Care Interpersonal Skills Employee Relations Organizational Management Conflict Management Coordination Skills Interview Coordination Interviewing Candidates Employee Engagement Communication Skills
Join our team as an Assistant Human Resource in Bhubaneswar, India. In this role, you will support the HR department in various tasks such as recruitment, onboarding, training coordination, and employee relations. You will also assist in maintaining employee records, updating HR policies, and organizing HR events.Key responsibilities include assisting in recruitment processes by posting job openings, screening resumes, and scheduling interviews. You will also help in conducting orientation sessions for new hires and coordinating training programs for existing employees. Additionally, you will be responsible for maintaining employee records, updating HR databases, and ensuring compliance with HR policies and procedures.We are looking for a candidate with a post-graduate degree in Human Resource Management or a related field. 0-1 years of experience in HR is preferred, but not required. The ideal candidate should have strong communication and organizational skills, attention to detail, and the ability to handle confidential information with professionalism. A proactive and team-oriented attitude is essential for success in this role.NOTE : AFTER SHAREING YOUR CV ON WHATSPP THEN CALL ME 9493236090
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Hiring Freshers || Receptionist

Rightfit Resources OPC Pvt. Ltd.

Communication Skills Phone Etiquette Professional Demeanor Customer Service Multitasking Time Management Scheduling Appointments Calendar Management Data Entry Administrative Support Office Equipment Operation Greeting Visitors Visitor Management Handling Inquiries Mail Distribution Package Handling Filing Systems Record Keeping Supply Ordering Inventory Management Switchboard Operation Appointment Setting Meeting Coordination Travel Arrangements Expense Reports Billing
A Receptionist plays a vital role in the smooth operation of an office by managing various administrative tasks and providing excellent customer service to visitors and clients. Responsibilities include greeting visitors, answering and directing phone calls, handling inquiries, scheduling appointments, managing calendars, data entry, administrative support, mail distribution, filing systems, record keeping, supply ordering, inventory management, switchboard operation, appointment setting, meeting coordination, travel arrangements, expense reports, and billing.
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Communication Skills Verbal and Written Active Listening Clear and Concise Explanations. Problem-Solving Analytical Thinking Methodical Troubleshooting Logical Reasoning. Customer Service Patience Empathy Professionalism De-escalation Techniques. Time Management Multitasking Prioritization Ticket Management. Technical Aptitude Quick Learning Adaptability to New Technologies Resourcefulness.
We have vacant of 50 infosys service desk engineer Jobs in Bhubaneswar, Chennai, Bangalore, Hyderabad, Visakhapatnam, Kolkata, Mumbai, Delhi, Cuttack, Vijayawada, for Freshers Educational Qualification : B.Com, B.E, B.Tech, Any Master Degree Skill communication, and problem-solving skills. On the technical front, a fundamental understanding of operating systems like Windows, macOS, and various Linux distributions is crucial. They must be proficient in troubleshooting hardware and software issues, including but not limited to, printer connectivity problems, application crashes, and network configuration errors. A solid grasp of networking concepts such as TCP/IP, DNS, and DHCP is essential for diagnosing connectivity issues. They should also be familiar with Active Directory for managing user accounts, permissions, and group policies, and be able to provide support for common business applications like Microsoft 365, including Outlook, Word etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.
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Opening For Back Office Executive

JS Consultancy Services Private Limited

  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Bhubaneswar
Back Office Processing MS Office Word Computer Operations Basic Computers Basic Computer Skills Coordination Skills Customer Care Typing Skills Data Entry
Key ResponsibilitiesData Management: Entering, organizing, and updating data in systems; maintaining databases and records.Financial Support: Processing invoices, receipts, and payments; reconciling accounts; assisting with payroll and basic accounting tasks.Administrative Support: Handling emails, calls, scheduling; managing files; preparing reports and presentations.Operational Assistance: Supporting front office/sales teams; monitoring project timelines; ensuring efficient day-to-day operations.Compliance & Confidentiality: Adhering to company policies, handling sensitive information securely, and following regulatory requirements. Essential SkillsProficiency in MS Office Suite (Word, Excel) and other office software.Strong organizational and time-management skills.Excellent attention to detail and accuracy.Good written and verbal communication.
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Receptionist Activities Telephone Handling Customer Communication Front Office Front Desk Computer Skills Front Office Executive Front Desk Receptionist Receptionist Receptionist Computer Operator
Free Food and Free Room availabeDear Candidates,Greetings from Odisha Job Consultancy!!Currently, We are urgently hiring Front Desk Receptionist!!Salary- 1,20,000/-- 2,50,000/-p.a and EPF + ESIExperience-0-2YrsQualifications and Skills-Any Graduate can apply-Telephone handling-Guest Relations-Office Administration-Computer Operations-Email Etiquette-Strong communication skills-Proficient in Receptionist DutiesRoles and Responsibilities-Welcome visitors, determine the nature of their visit, and direct them appropriately-Answer, screen, and forward incoming phone calls-Maintain a tidy and presentable reception area-Manage and distribute incoming and outgoing mail-Assist in organizing and coordinating office activities and operations-Perform basic clerical tasks such as data entry, filing, and photocopying-Handle sensitive information in a confidential manner-Provide excellent customer service to clients and visitors-Provide administrative support to staffContact HR PratikshyaInterview Venue- Odisha Job Consultancy, 1st Floor, MRF Tyre Building, opposite Baramunda Bus Terminal, Bhubaneswar.
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Outbound Calling Domestic BPO International BPO Inbound Cold Calling BPO Non Voice BPO Voice Support Calling Telecaller Telecalling Executive Telecaller Staff Customer Care Executive Customer Care Representative Customer Support Communicative English Hindi BPO
Dear Candidates,Greetings from Odisha Job Consultancy!!We are hiring a Telecaller to join our team. As a Telecaller, you will be responsible for making outbound calls.Qualifications and Skills>Minimum qualification will be 12th>Excellent communication skills in both English & Hindi language>Basic computer skillsRoles and Responsibilities>Make outbound calls to prospective clients>Provide information about our services and answer their queries>Schedule appointments for further discussions with potential clients>Maintain a database of potential client>Follow up with potential clients via phone, email, or other communication channels>Collaborate with the team to achieve target>Prepare and submit daily, weekly, and monthly reports on call activities and conversion ratesContact HR PriyaInterview Venue- Odisha Job Consultancy, 1st Floor, MRF Tyre Building, Opposite Baramunda Bus Stand, Bhubaneswar
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Receptionist Activities Telephone Handling Customer Communication Office Work Front Office Computer Skills Front Desk Letter Drafting MS Excel MS Office Front Office Operations Front Desk Receptionist Front Office Receptionist Front Office Executive Telephone Receptionist Office Receptionist Reception Guest Relations Guest Service Associate GSA Receptionist Computer Operator MOM Minutes Of Meeting Customer Relationship General Administration Email Drafting Administrative Support
Dear Candidates,Greetings from Odisha Job Consultancy!!Currently, We are urgently hiring Front Desk Receptionist!!Salary- 1,50,000/-- 3,00,000/-p.aExperience-0-2YrsQualifications and Skills-Any Graduate can apply-Telephone handling-Guest Relations-Office Administration-Computer Operations-Email Etiquette-Strong communication skills-Proficient in Receptionist DutiesRoles and Responsibilities-Welcome visitors, determine the nature of their visit, and direct them appropriately-Answer, screen, and forward incoming phone calls-Maintain a tidy and presentable reception area-Manage and distribute incoming and outgoing mail-Assist in organizing and coordinating office activities and operations-Perform basic clerical tasks such as data entry, filing, and photocopying-Handle sensitive information in a confidential manner-Provide excellent customer service to clients and visitors-Provide administrative support to staffContact HR PriyaInterview Venue- Odisha Job Consultancy, 1st Floor, MRF Tyre Building, opposite Baramunda Bus Terminal, Bhubaneswar.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Bhubaneswar
Aviation Hospitality Steward Activities Air Hostess Activities Cabin Crew Activities Hostess Activities English Language Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Customer Care Ground Staff Activities Passport Checking
As a Boarding Pass Executive in Bhubaneswar, you will play a key role in ensuring a smooth boarding process for passengers. This position is ideal for enthusiastic individuals looking to start their career in the travel industry.Key Responsibilities:- Issuing Boarding Passes: You will assist passengers in obtaining their boarding passes, ensuring that they have all the necessary documentation and that it is accurately printed.- Customer Assistance: Providing support to customers is essential. You will address any inquiries regarding boarding times, gate information, and general travel-related questions to ensure a pleasant experience.- Coordination with Airport Staff: You will work closely with other airport personnel to confirm flight schedules and gate assignments, helping to maintain clear communication and organization during busy travel times.- Monitoring Boarding Process: You will oversee the boarding process, ensuring that it runs smoothly and efficiently, helping passengers board their flights on time.Required Skills and Expectations:The ideal candidate must have good communication skills, both verbal and written, to interact effectively with passengers. Attention to detail is crucial in handling boarding passes and ensuring passenger information is correct. A proactive attitude and the ability to work under pressure are essential, as the job may involve dealing with large crowds. Applicants should have completed their 10th grade and have a willingness to learn in a fast-paced environment. Previous experience is not required, making this a great entry-level opportunity.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Bhubaneswar
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airport Operation Interpersonal Skills Ground Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member based in Bhubaneswar, India, you will play a crucial role in ensuring the smooth operation of airport services. This full-time position welcomes both new graduates and those with minimal experience, making it ideal for individuals looking to start their career in the aviation industry.Key Responsibilities:1. Passenger Assistance: Greet and help passengers during check-in, boarding, and arrival. This includes providing information on flights, luggage, and airport facilities to ensure a seamless travel experience.2. Baggage Handling: Manage the loading and unloading of luggage from the aircraft. Ensure that baggage is processed accurately and follows safety protocols to prevent damage.3. Safety and Security Checks: Conduct necessary checks to ensure compliance with safety regulations. This includes monitoring areas for suspicious activities and assisting security personnel when needed.
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  • Fresher
  • 6.0 Lac/Yr
  • Bhubaneswar
Airport Operation Customer Service Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager
We are looking for a Ground Staff Supervisor to oversee daily operations at our facility in Bhubaneswar. This role is perfect for freshers who have completed their 10th grade and are eager to start a career in the aviation industry. In this position, key responsibilities include supervising ground staff to ensure that all tasks are carried out efficiently and safely. You will monitor daily activities and assist in training new team members to help them understand their roles better. You will also be responsible for coordinating with different departments to ensure smooth operations and to address any customer concerns that may arise during service.Candidates should possess strong organizational skills, as you will need to manage schedules and ensure timely completion of tasks. Good communication abilities are essential, as you will interact with staff, management, and customers regularly. A problem-solving mindset is also important, as you may encounter unexpected challenges that require quick and effective solutions. We expect the Ground Staff Supervisor to demonstrate reliability and professionalism in all interactions. A positive attitude and a willingness to learn are crucial, as you will be part of a dynamic team dedicated to providing exceptional service. If you are ready to take on a leadership role, we welcome your application.
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  • Fresher
  • 6.0 Lac/Yr
  • Bhubaneswar
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
As an Airport Staff member in Bhubaneswar, you will play a vital role in supporting the smooth operations of the airport. This is a full-time position suitable for freshers who have completed their 10th grade.Key responsibilities:- Customer Assistance: Help passengers with check-in, boarding, and baggage issues, ensuring they have a pleasant experience at the airport.- Check-In Operations: Manage the check-in process, which includes verifying passenger details, issuing boarding passes, and tagging luggage.- Information Services: Provide accurate information about flight schedules, gate changes, and airport facilities to passengers and their families.- Security Protocol Compliance: Assist with following security measures by checking passenger identification and luggage for any prohibited items.- Collaboration with Teams: Work closely with other airport staff and departments to ensure efficient handling of operations and customer service.Required skills and expectations:- Effective Communication: Strong verbal communication skills are essential to interact with passengers and colleagues clearly and politely.- Customer Service Attitude: A friendly and helpful attitude is required to assist passengers and resolve any issues they may face.- Attention to Detail: Pay close attention to procedures and policies to ensure safety and compliance.- Team Player: Working well in a team is important, as airport staff often collaborate to ensure operations run smoothly.- Adaptability: Must be able to handle a fast-paced environment and adapt to varying situations and tasks throughout the day.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Bhubaneswar
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
As an Airlines Executive, you will play a vital role in ensuring smooth operations within the airline industry. Your primary responsibilities will include:- Customer Service: Engage with passengers, addressing their inquiries and providing information regarding flights, ticketing, and baggage. A friendly and helpful demeanor is essential to enhance the customer experience.- Ticketing and Reservations: Assist customers with booking tickets, making modifications, and handling cancellations. You will need to ensure accuracy in all transactions to maintain customer trust.- Check-in Procedures: Guide passengers through check-in processes, ensuring that all documentation is correctly handled and that they are directed to the appropriate departure gates.- Problem Resolution: Quickly address any issues that arise during travel, such as delays or lost baggage. You should aim to resolve these matters effectively while maintaining a positive atmosphere.- Coordinating with Staff: Work collaboratively with other airline staff, including flight attendants and ground crew, to ensure efficient communication and service delivery.To succeed in this role, you should possess strong communication skills and be comfortable interacting with diverse individuals. A keen attention to detail is necessary for managing customer information accurately. Basic computer skills are also expected as you will utilize software for reservations and check-in systems. A positive attitude and the ability to work in a fast-paced environment are essential for providing excellent service.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Bhubaneswar
Product Knowledge Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for a dedicated Airline Customer Service Executive to join our team in Bhubaneswar. This full-time position is perfect for individuals with 0 to 1 year of experience who are eager to start a career in the aviation industry. As an Airline Customer Service Executive, you will play a vital role in ensuring a positive experience for our customers.Key Responsibilities:- Assist Passengers: Greet and assist passengers with their inquiries, bookings, and concerns to ensure a pleasant travel experience.- Handle Reservations: Manage flight reservations, cancellations, and changes by accurately processing requests through the companys systems.- Provide Information: Offer details on flight schedules, fare policies, and travel regulations to help customers make informed decisions.- Resolve Issues: Address and resolve customer complaints or issues quickly and effectively, maintaining a high level of customer satisfaction.- Coordinate with Staff: Work closely with ground staff and other departments to ensure seamless service and communication throughout the passenger's journey.Required Skills and Expectations:Candidates should have strong communication skills to interact effectively with customers. A polite and friendly demeanor is essential, along with the ability to work well in a team environment. Basic knowledge of computer systems is preferred for managing bookings and inquiries. Candidates must be able to handle pressure during peak travel times while maintaining professionalism. A high level of patience and problem-solving skills is crucial to address customer needs efficiently.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Bhubaneswar
Decision-making Critical Thinking Problem-solving Customer Service Supervision
We are looking for a motivated and responsible Duty Supervisor to oversee the daily operations in our office in Bhubaneswar. The ideal candidate will ensure smooth operations and support team members, making sure tasks are completed efficiently.Key Responsibilities:1. Supervise Daily Operations: Ensure that all daily tasks are carried out efficiently and effectively, maintaining high standards of work.2. Team Coordination: Collaborate with team members to allocate tasks and provide guidance, ensuring everyone is working towards common goals.3. Monitor Performance: Track the performance of team members, providing feedback and support to help them improve their skills and efficiency.4. Resolve Issues: Address any conflicts or challenges that arise during shifts, ensuring a harmonious work environment and effective problem-solving.5. Report to Management: Provide regular updates and reports to the management team on team performance, challenges faced, and solutions implemented.Required Skills and Expectations:The ideal candidate should possess strong leadership qualities, with the ability to motivate and manage a team effectively. Good communication skills are essential for conveying instructions clearly and fostering a positive work atmosphere. Attention to detail and problem-solving abilities are necessary to tackle issues as they arise. A proactive attitude and willingness to learn will contribute to personal and team success. The candidate should have completed their 12th grade and should be comfortable working full time in an office setting.
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