Freshers & Experience || Full Time || Air Cargo Executive

position overview

an air cargo executive is responsible for managing and coordinating the movement of cargo through air transport. the role involves handling documentation, ensuring regulatory compliance, coordinating with airlines, customs, and clients, and maintaining efficient cargo operations from origin to destination. the executive ensures smooth, timely, and secure shipment handling while delivering high levels of customer service.

key responsibilities

1. cargo operations & coordination

manage day-to-day air cargo import/export operations.

liaise with airlines, freight forwarders, customs brokers, and ground handling agents.

plan and coordinate cargo loading, unloading, and storage operations.

monitor shipment movement and ensure timely dispatch and delivery.

handle special shipments such as perishable, valuable, or dangerous goods in compliance with iata standards.

2. documentation & compliance

prepare and verify all shipment-related documents including air waybills (awb), invoices, packing lists, and cargo manifests.

ensure compliance with customs regulations, dgca, iata, and airline policies.

coordinate with clearing agents for customs clearance and documentation submission.

maintain accurate and updated shipment records for audits and reporting.

3. customer service & communication

communicate with clients regarding shipment status, rates, and delivery timelines.

provide quotations, shipping schedules, and cargo tracking updates.

handle customer complaints or delays with prompt and professional resolution.

build and maintain long-term relationships with customers and airline partners.

4. pricing & revenue management

coordinate with airlines and consolidators for cargo space and rate negotiation.

prepare cost estimates, quotations, and billing documentation.

monitor freight rates, surcharges, and optimize cost efficiency for shipments.

5. safety & quality control

ensure all cargo operations comply with safety and security standards.

verify correct labeling, packaging, and handling of cargo, especially hazardous materials.

conduct inspections to ensure proper cargo documentation and storage.

6. reporting & administrative tasks

prepare daily, weekly, and monthly reports on shipment activities and performance metrics.

maintain systematic filing of shipment records, invoices, and delivery notes.

support audit activities and maintain confidentiality of all cargo-related information.

preferred skills & competencies

strong knowledge of air cargo procedures and airline operations.

familiarity with iata, dgca, and customs regulations.

proficiency in ms office, cargospot, cargowise, or similar cargo software.

excellent communication, coordination, and negotiation skills.

attention to detail, accuracy, and ability to work under pressure.

strong analytical and problem-solving abilities.

team player with customer-focused attitude.

educational qualification

graduate in logistics, supply chain management, aviation, or commerce (preferred).

additional certification in iata cargo handling / dangerous goods regulations (dgr) is an added advantage.

experience required

0–6 years of experience in air cargo operations, freight forwarding, or airline cargo department.

freshers with iata or logistics training may also apply for junior roles.

work environment

based at airport cargo terminals, airline offices, or freight forwarding companies.

shift-based work including weekends or holidays depending on flight schedules.

requires coordination with internal departments and external authorities.

key performance indicators (kpis)

on-time cargo dispatch and delivery rate

customer satisfaction and retention

documentation accuracy

revenue generation and cost efficiency

compliance and safety adherence

• Experience

  0 - 6 Years

• No. of Openings

  158

• Education

  12th Pass, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Any Bachelor Degree, Post Graduate Diploma, Any Master Degree

• Role

  Air Cargo Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Chennai