Customer Care Fresher Jobs in Kolkata

Need male candidates for night shift 5pm to 2am, good promotion after 1 year, salary hike and carrier growth

*CUSTOMER SUPPORT EXECUTIVE**Location:* Kolkata*Interview Mode:* Walk-in** Eligibility:* Graduate** Salary:**Fresher:* CTC: 18,000 Take Home: 13,000*Experienced:* CTC: 20,000 Take Home: 15,000** Job Details:* Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed Off** Requirement:*Good communication skills and a customer-friendly attitude.*Interested candidates can share their updated CV on 9118020369 and confirm their availability for the walk-in interview.*

*CUSTOMER SUPPORT EXECUTIVE**Location:* Kolkata*Interview Mode:* Walk-inEligibility:* GraduateSalary:**Fresher:* CTC: 18,000 Take Home: 13,000*Experienced:* CTC: 20,000 Take Home: 15,000Job Details:* Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed OffRequirement:*Good communication skills and a customer-friendly attitude.*Interested candidates can share their updated CV on 9125776661 and confirm their availability for the walk-in interview.*

Job Description: Back Office Executive -PNB MetLife Position OverviewWe are lookingfor a dedicated and detail-oriented Back Office Executive to join our dynamic team at PNB MetLife! In this role, you will be the backbone of our administrative and operational functions, ensuring seamless daily workflows, accurate documentation, and exceptional support for our sales and service teams.

Join as a Delivery Partner and earn attractive income by delivering orders safely and on time. Flexible working hours, simple delivery process, regular orders, and performance-based earnings. Suitable for candidates seeking full-time or part-time delivery opportunities with growth potential.10 orders -700 rs20 orders-1300

We are seeking a Customer Service Associate to join our team in Salt Lake, Kolkata. In this role, you will help customers by answering questions, resolving issues, and providing information about our products and services.Key Responsibilities:1. Assist Customers: Respond to customer inquiries via phone, email, or chat, ensuring clear and courteous communication.2. Resolve Issues: Handle customer complaints and concerns promptly, working toward effective solutions to enhance customer satisfaction.3. Product Knowledge: Maintain a deep understanding of our products and services so you can assist customers accurately and confidently.4. Document Interactions: Keep detailed records of customer interactions and transactions to help track issues and improve service quality.5. Team Collaboration: Work closely with team members and other departments to ensure a seamless customer experience and share feedback on processes.Required Skills and Expectations:Candidates should have passed the 12th grade with a strong desire to learn and grow in the customer service field. Freshers are welcome, and prior experience is not necessary. Excellent communication and interpersonal skills are essential to effectively engage with customers. A positive attitude, patience, and problem-solving abilities are crucial to succeed in this role. You should be comfortable working full time from the office and possess the ability to work under pressure while maintaining a friendly demeanor.

As a Food & Beverage Executive, you will play a vital role in ensuring an exceptional dining experience for guests. Your responsibilities will include:- Customer Service: Provide excellent service to guests by greeting them warmly, taking orders, and addressing any inquiries or concerns they may have.- Order Management: Accurately record and input food and beverage orders into the system to ensure timely and precise service.- Inventory Monitoring: Assist in monitoring the stock of food and beverage items to ensure availability and fresh supplies for daily operations.- Cleanliness and Presentation: Maintain a clean and organized environment in dining areas, ensuring tables are set properly and every aspect of the dining experience meets quality standards.- Team Collaboration: Work closely with kitchen and service teams to facilitate smooth operations and prompt service during busy periods.To thrive in this role, applicants should possess the following skills and attributes:- Strong Communication Skills: Must communicate effectively with guests and team members to facilitate a positive dining experience.- Attention to Detail: Ability to pay attention to specific requests from guests and ensure that orders are fulfilled accurately.- Team Player: Willingness to work cooperatively with others in a fast-paced environment.- Basic Understanding of Food and Beverage Service: Familiarity with food and beverage operations is a plus but not required; a passion for the hospitality industry is essential.This full-time position requires a commitment to delivering high-quality service in a work-from-office setting, and it is specifically open to female candidates.

We are looking for a dedicated Front Office Executive to manage our reception and provide excellent customer service. The position allows you to work from home, making it suitable for individuals with 0 to 3 years of experience, preferably those who have completed their 12th grade.Key Responsibilities:- Greeting Visitors: Welcome guests warmly and guide them appropriately, ensuring they feel comfortable and valued during their visit.- Handling Calls: Answer incoming phone calls with professionalism and direct them to the relevant team members, ensuring communication is clear and efficient.- Managing Appointments: Schedule and confirm appointments for team members, keeping the calendar organized and up-to-date.- Data Entry: Maintain accurate records by inputting client information and other relevant data into our database, ensuring easy access for future reference.- Providing Information: Respond to inquiries via phone or email about our services and provide accurate information to clients, showcasing our offerings effectively.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with clients and team members. Good organizational skills are essential to manage tasks like scheduling and data entry. A basic understanding of computer applications and proficiency in using common office software are needed. Reliability and a positive attitude are important traits, as you will be the first point of contact for our clients. Candidates should also be comfortable working independently and managing their time efficiently in a work-from-home environment.

We are looking for a reliable and energetic Delivery Boy to join our team in Baguiati, Kolkata. This entry-level position is perfect for someone who is eager to learn and starts their career in the delivery sector.Key Responsibilities:1. Deliver Packages: You will be responsible for picking up and delivering packages to customers in a timely manner. This includes ensuring that deliveries are made according to the planned schedule.2. Route Planning: You will need to plan the best routes for delivery to avoid delays and ensure quick service. Being familiar with the local area will help you navigate efficiently.3. Customer Interaction: You will engage with customers during the delivery process, ensuring they receive their packages in good condition and addressing any questions they may have.4. Maintain Delivery Records: It's important to keep accurate records of deliveries, including the time of delivery and any issues that may arise. This helps maintain high service standards.5. Report Issues: If there are any delivery challenges, such as incorrect addresses or delays, you must report these to the supervisor promptly.Required Skills and Expectations:You should have a minimum educational qualification of a 10th pass. Being punctual, responsible, and hardworking is essential. You should have good communication skills and be able to work independently. Experience is not required but a willingness to learn and adapt is crucial for success in this role.

We are looking for a dedicated Cafe Incharge to oversee daily operations at our caf in Sodepur. This role is ideal for someone who is enthusiastic and enjoys working in a vibrant environment.Key Responsibilities:- Supervise Daily Operations: Ensure that the caf runs smoothly by managing staff and coordinating daily tasks.- Customer Service: Provide excellent service to customers, addressing their needs and ensuring a welcoming atmosphere.- Inventory Management: Keep track of stock levels, order supplies, and maintain cleanliness to ensure a well-stocked caf.- Staff Training: Train new employees on caf procedures, ensuring that they understand their roles and responsibilities.- Financial Management: Handle cash registers and transactions accurately, keeping financial records up-to-date.- Promote Menu Items: Help create promotions and suggest new items to engage customers and enhance sales.Required Skills and Expectations:- Basic Proficiency: Candidates should have completed at least their 12th grade and be comfortable handling daily tasks in a caf setting. - Communication Skills: Strong verbal communication skills are essential to interact effectively with customers and staff.- Organizational Skills: The ability to prioritize tasks and manage time efficiently is important for this fast-paced environment.- Team Player: A collaborative attitude is key, as you will be working closely with your team to achieve a positive caf experience.- Adaptability: Must be willing to learn and adapt to new procedures or changes in the caf environment. This position is suitable for individuals looking to start their career in the food service industry with some experience preferred but not mandatory.

As a Customer Support Executive, you will be the first point of contact for our customers, assisting them with inquiries and ensuring a positive experience. This is a part-time work-from-home position based in Kolkata, ideal for individuals with 0 to 1 year of experience.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or chat to provide timely and accurate information.- Resolve Issues: Identify customer issues and provide effective solutions, ensuring any problems are addressed promptly and professionally.- Maintain Records: Document customer interactions and feedback in the system to help improve future support efforts.- Product Knowledge: Stay updated on our products and services to provide customers with reliable information and support.- Follow Up: Check back with customers after resolving their issues to ensure satisfaction and gather insights on their experience.Required Skills and Expectations:- Communication Skills: Clear verbal and written communication is essential for effectively assisting customers and providing information.- Problem-Solving Ability: You should be able to think critically and creatively to resolve customer issues quickly and efficiently.- Technical Proficiency: Comfortable using computers and various software applications for customer management.- Patience and Empathy: Skills in relating to customers with understanding and patience are important for maintaining a positive interaction.- Time Management: Ability to manage time effectively, prioritize tasks, and meet deadlines while working from home.

Join our team as an Airlines Executive in Kolkata, where you will play a vital role in ensuring smooth airline operations and excellent customer service.nnIn this position, you will engage with customers, assisting them with inquiries and bookings. You will also coordinate with various airline departments to facilitate seamless travel experiences.nnKey Responsibilities:nn- Customer Interaction: Provide assistance to customers regarding flight bookings, cancellations, and inquiries, ensuring a high level of service and satisfaction.n n- Coordination: Work with different airline departments to manage flight schedules and resolve any issues that may arise, ensuring efficient operations.nn- Administrative Tasks: Maintain and update customer records and reports to help streamline service processes and improve customer experiences.nn- Information Dissemination: Educate customers about airline policies, travel procedures, and special offers, promoting awareness and understanding.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and possess strong communication skills. Being able to work well in a team and adapt to fast-paced environments is essential. You should demonstrate a willingness to learn and develop new skills related to airline operations. Attention to detail and a customer-oriented mindset are crucial in delivering outstanding service. Previous experience is not necessary, making this an excellent opportunity for recent graduates or individuals seeking to start their careers in the airline industry.

The Flight Supervisor is responsible for overseeing the boarding process, ensuring passengers are safely seated, and assisting cabin crew during emergencies. They must coordinate with ground staff, monitor flight schedules, and ensure all safety regulations are followed. The ideal candidate should have strong communication skills, attention to detail, and the ability to remain calm under pressure. They must also be able to work in a fast-paced environment and have the flexibility to work various shifts. Both freshers and 12th pass candidates are welcome to apply for this full-time position at Dumdum Kolkata.

A Freight Manager oversees the end-to-end transportation of goods, optimizing supply chain logistics to ensure timely, cost-effective, and compliant deliveries. Key responsibilities include negotiating carrier contracts, managing vendor relationships, tracking shipments, and implementing cost-reduction strategies. They require strong analytical skills, logistics knowledge, and leadership to manage teams and resolve shipping delays. Key Responsibilities & DutiesLogistics Coordination: Plan and execute the transportation of goods, including routing and scheduling for inbound/outbound shipments.Carrier Management: Select, evaluate, and negotiate contracts with carriers and freight forwarders to secure favorable rates and service levels.Cost Control & Efficiency: Analyze shipping data to optimize routes, reduce freight expenses, and improve operational efficiency.Compliance & Safety: Ensure compliance with all import/export regulations, safety standards, and environmental policies.Performance Monitoring: Track KPIs, monitor shipment status, and report on logistics metrics to stakeholders.Problem Resolution: Resolve issues related to damaged goods, delays, or logistical disruptions. Required Skills and QualificationsExperience: Usually requires a minimum of 5 years in logistics, supply chain management, or a related field.Education: A bachelors degree in logistics, supply chain management, or business is often preferred.Knowledge: Strong understanding of transportation methods (air, ocean, road), international shipping regulations, and inventory management.Technical Skills: Proficiency in Transportation Management Systems (TMS) and data analysis tools.Soft Skills: Excellent negotiation, communication, and leadership skills. Key Focus AreasAir Freight Manager: Focuses on urgent deliveries, airline compliance, and specialized cargo handling.Ocean Freight Manager: Focuses on international container shipping, customs compliance, and long-term freight scheduling.Transportation Manager: Focuses on fleet maintenance, driver management, and local distribution.

As a Customer Representative, you will be responsible for handling customer inquiries through various communication channels such as phone, email, or chat. You will assist customers with product information, order status, issue resolution, and ensure a positive customer experience.Key responsibilities include answering customer inquiries promptly and professionally, resolving customer complaints effectively, escalating complex issues to the appropriate department, maintaining accurate customer records, and achieving customer satisfaction goals.To excel in this role, you need excellent communication skills, both verbal and written, strong problem-solving abilities, customer service orientation, patience, and a positive attitude. A 12th pass qualification is required for this entry-level position, and although experience is not mandatory, willingness to learn and adapt to customer needs is essential. This full-time position based in Kolkata expects you to work from the office, so punctuality and attendance are crucial for success in this role.

CUSTOMER SUPPORT EXECUTIVELocation:KolkataInterview Mode: Walk-inEligibility: GraduateSalary:Fresher: CTC: 18,000 Take Home: 13,000Experienced: CTC: 20,000 Take Home: 15,000Job Details: Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed OffRequirement:Good communication skills and a customer-friendly attitude.Interested candidates can share their updated CV on 9118020369 and confirm their availability for the walk-in interview.