Fresher Customer Support Technician Jobs

Position: Back Office CoordinatorJob Location: Ahmamau, LucknowWorking Days: 6 DaysSalary: Negotiable

We are looking for a Remote Support Engineer to join our team in Pune. This role is ideal for recent graduates or those with limited experience. You will provide technical support to clients remotely, helping them resolve issues with software and hardware.**Key Responsibilities:**- **Troubleshoot Technical Issues:** You will diagnose and solve hardware and software problems for clients, ensuring minimal downtime.- **Provide Customer Support:** Engage with clients via phone, email, or chat to support and guide them through technical difficulties.- **Document Issues and Solutions:** Keep thorough records of problems and their resolutions to help improve service quality and build a knowledge base.- **Install and Configure Software:** Assist clients in setting up and configuring their software applications to ensure they operate smoothly.- **Maintain System Performance:** Regularly monitor clients' systems and recommend necessary updates or upgrades to enhance performance.**Required Skills and Expectations:**A diploma in a relevant field is necessary for this position. You should have strong problem-solving skills and the ability to communicate technical information clearly to clients. A basic understanding of computer hardware and software is essential. You should be comfortable working in a fast-paced environment and have a willingness to learn. Patience and a friendly demeanor are important as you will be interacting with clients who may be frustrated with technical issues. Being punctual and reliable is crucial since this is a full-time office job.

Key responsibilities:1. Managing customer relations2. Traveling to customer locations for tools servicing/after-sales service3. Working on the promotion of new toolsQualities We Are Looking For -1. Quick learner2. Basic Fluency in English3. Knowledge of Tally (preferred)

ResponsibilitiesCall and guide engineers about our coursesHandle follow-ups and admissionsExplain training details and fee structureCoordinate with trainers and branch teamMaintain engineer records and resolve basic queriesRequirementsGood Hindi communication (Basic English preferred)Basic computer knowledge (MS Excel/Google Sheets)Confident and professional communication

We are looking for an Office Coordinator to help keep our workplace organized and efficient. This person will play a key role in ensuring that daily office tasks run smoothly.**Key Responsibilities:**- **Office Management**: Maintain the office environment by organizing supplies, keeping the workspace tidy, and ensuring equipment is functioning properly.- **Communication Handling**: Answer phone calls, handle emails, and welcome visitors, ensuring clear communication and a friendly atmosphere.- **Scheduling and Coordination**: Assist in scheduling meetings, managing calendars, and coordinating appointments to optimize the time of the team.- **Documentation**: Organize and maintain files, both physical and digital, to ensure easy access and retrieval of important information.- **Support Team Members**: Provide administrative support to team members, helping them with daily tasks and ensuring they have the resources needed to perform their jobs effectively.**Required Skills and Expectations:**- Strong organizational skills are essential to manage multiple tasks efficiently and keep the office running smoothly.- Effective communication skills, both verbal and written, to interact with colleagues and visitors professionally.- Basic computer skills, including proficiency in common software, for handling scheduling, communication, and documentation tasks.- A positive attitude and willingness to learn, as well as the ability to work well independently and as part of a team.- Flexibility to adapt to changing priorities and handle unexpected situations that may arise in a busy office environment.

We are looking for a motivated Sales Coordinator to join our team in Andheri East. In this role, you will support the sales team by managing schedules, maintaining records, and ensuring smooth communication with customers and team members.**Key Responsibilities:**- **Sales Support:** Assist the sales team by providing them with necessary information and resources, ensuring they have what they need to close deals effectively.- **Data Entry:** Maintain accurate sales records and update databases regularly. This helps track progress and identify areas for improvement.- **Communication:** Act as a point of contact between the sales team and clients, addressing inquiries and providing updates to enhance customer satisfaction.- **Scheduling:** Organize appointments and meetings for the sales team, ensuring efficient use of their time and keeping everyone on track.- **Reporting:** Prepare and distribute sales reports to the team, allowing everyone to understand sales performance and contribute to strategic decisions.**Required Skills and Expectations:**Candidates should have a minimum education of 10th grade completed. Previous experience in sales or customer service is a plus, but not required, making this an ideal position for fresh graduates or those new to the industry.Strong communication skills, both verbal and written, are essential for effective interaction with clients and team members. Candidates should be organized, detail-oriented, and able to handle multiple tasks simultaneously. Proficiency in basic computer skills and familiarity with sales software or CRM tools will be beneficial. A strong willingness to learn and adapt in a fast-paced environment is highly valued.

As a Sales Coordinator in Nashik, you will support the sales team and help drive revenue growth by managing various sales-related tasks.**Key Responsibilities:**- **Sales Support:** Assist the sales team in daily operations by providing necessary administrative support, such as preparing sales reports and maintaining customer records.- **Communication with Clients:** Act as a point of contact for clients, handling inquiries and ensuring timely responses to their requests to maintain strong customer relationships.- **Sales Order Processing:** Process and track sales orders from initiation to fulfillment, ensuring that orders are completed accurately and in a timely manner.- **Data Management:** Maintain an organized database of customer information and sales leads, helping the team track progress and identify potential opportunities.- **Scheduling Meetings:** Coordinate meetings and appointments between the sales team and clients, ensuring that everyone is informed and prepared for discussions.- **Sales Analysis:** Help analyze sales data and trends to provide insights that can help improve strategies and drive sales performance.**Required Skills and Expectations:**Candidates should have strong organizational skills and attention to detail to manage multiple tasks effectively. Good communication skills are essential for interacting with clients and team members. A basic understanding of sales processes and familiarity with sales software will be beneficial. Proficiency in Microsoft Office, especially Excel and Word, is expected. A positive attitude, eagerness to learn, and ability to work well in a team environment are also important attributes. Relevant experience is not mandatory, making this an excellent opportunity for recent graduates or individuals with minimal experience.

We are looking for a Sales Coordinator to join our team in Indora. This entry-level position is ideal for recent graduates with a Bachelor of Commerce degree and offers a great opportunity to start a career in sales.**Key Responsibilities:**- **Support Sales Team:** Assist the sales team with daily tasks, including managing schedules and preparing sales materials, to enhance overall productivity.- **Process Orders:** Handle the processing of customer orders while ensuring accuracy in order entry and timely delivery to clients.- **Customer Communication:** Serve as a point of contact for customers, addressing inquiries and providing updates on order status to maintain satisfaction.- **Maintain Records:** Keep accurate records of sales activities, customer interactions, and inventory levels to support effective reporting and decision-making.- **Assist in Reporting:** Help prepare sales reports by collecting data and summarizing findings, which will aid the management in understanding sales trends.**Required Skills and Expectations:**- Recent graduates with a Bachelor of Commerce degree are encouraged to apply. A strong academic background in business is beneficial.- Good communication skills are essential, both verbal and written, to effectively interact with team members and customers.- Strong organizational skills, with the ability to manage multiple tasks simultaneously, are important for ensuring smooth operations.- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, is needed for reporting and presentations.- A positive attitude and willingness to learn, along with a team-oriented mindset, are crucial for thriving in this role.

We are hiring RO (Reverse Osmosis) Service Engineer installs, maintains, and repairs water purification systems for domestic or industrial use. They diagnose mechanical and electrical faults, test water quality (TDS), and ensure systems provide safe, clean drinking water.Core Responsibilities Installation & Setup: Safely install domestic purifiers or commercial/industrial RO plants at customer sites.Maintenance & Repair: Conduct routine preventive maintenance, replace defective parts (membranes, filters, pumps), and fix operational issues.Water Quality Testing: Measure Total Dissolved Solids (TDS), pH, and conductivity to ensure water output meets safety standards.Customer Service: Address client complaints, provide technical guidance, and ensure customer satisfaction.Key Skills & Qualifications Education: Diploma or Degree in Electrical, Electronics, Instrumentation, or related fields.Technical Knowledge: Understanding of water chemistry, pumps, valves, and electrical control panels.Soft Skills: Strong communication and problem-solving skills, with a willingness to travel for on-site field visits.

Job SummaryWe are looking for a motivated and organized Sales Coordinator to support the sales team by managing client communication, maintaining sales records, coordinating follow-ups, and ensuring smooth day-to-day sales operations.Key ResponsibilitiesCoordinate with sales team and clients for daily operationsHandle customer inquiries through calls, emails, and WhatsAppMaintain sales reports, client database, and follow-up recordsPrepare quotations, invoices, and sales-related documentsSupport sales executives in achieving targetsFollow up with leads and existing clientsCoordinate with internal departments for order processingUpdate data in Excel and CRM softwareEnsure timely response to customer requirementsRequired SkillsGood communication skillsBasic knowledge of MS Excel and computer operationsStrong coordination and follow-up skillsAbility to handle multiple tasksProfessional and positive attitude

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.

We are seeking an Office Coordinator to join our team at Sky-Sketch (India) to perform a range of administrative tasks. As a part of this job, you will welcome guests and greet people who visit the organisation/business's premises. Additionally, you will be responsible for handling front-desk tasks, including managing mail and forwarding phone calls.During the provisional period, the starting remuneration, depending on your knowledge and experience, if any, is 10,000. After you successfully complete the training period, your salary will be set between 11,000 and 12,000, based on your performance. We will also consider increasing remuneration during the provisional period for exceptional performance.Key Responsibilities:* Manage travel requests from clients* Preparing travel itineraries * Book flights, hotels & Air tickets* Provide exceptional customer service* Ensure timely confirmations . Prepare and send emails & travel content on social media.Perform administrative tasks like filing, photocopying, and maintaining office records.Looking after indoor & outdoor jobs, Data entryJob Role: [Office Coordinator]Location: [Esplanade]Employment Type: Full-time, Minimum Qualifications: 12th Pass mandatory, 0.5 to 1 year of relevant work experience preferred. Required Skills & Competencies: Proficiency in Microsoft Office Suite, especially MS Word and Excel with formulas. Strong multitasking and time management skills. Ability to prioritise tasks efficiently under deadlines. Professional attitude with a pleasing personality. Excellent written and verbal communication in English, Hindi, and Bengali. Basic English language skills required. Sound geographical knowledge of India and Southeast Asian countries. Eligibility Criteria: Age: 22 to 35 years only. We do not recruit candidates below 22 or above 35 years. Candidates must be physically fit to perform day-to-day work efficiently.

As a Customer Engineer, your main goal is to provide excellent technical support and service to our clients. You will work directly with customers to resolve their product issues and ensure satisfaction.**Key Responsibilities:**- **Technical Support:** Assist customers with troubleshooting and resolving technical issues related to our products while ensuring timely and effective solutions.- **Product Installation:** Help in the installation and configuration of products at customer locations, ensuring they are set up for optimal performance.- **Customer Communication:** Maintain clear and friendly communication with customers to understand their needs, gather feedback, and provide updates on their queries.- **Documentation:** Document all customer interactions and technical resolutions in a systematic manner to ensure accurate record-keeping and knowledge sharing within the team.- **Continuous Learning:** Stay updated with the latest product features and industry trends to provide informed support and contribute to customer education.**Required Skills and Expectations:**- A diploma in a relevant field is required.- Candidates should have 0 to 4 years of experience in a technical support role.- Strong communication skills are essential for effectively interacting with customers and understanding their concerns.- Problem-solving abilities are crucial, as you will need to analyze situations and come up with effective solutions quickly.- A collaborative approach is expected, as you will work closely with team members to enhance the customer experience.This role requires a male candidate who is willing to work from the office in Jabalpur.

We are looking for a Back Office Coordinator in Jaipur, India, who will support daily operations and ensure smooth administrative processes. This role is suitable for recent graduates or individuals with up to 2 years of experience.Key Responsibilities:- **Administrative Support:** Assist with daily office tasks, including data entry and document management, to maintain organized records and ensure efficient operations.- **Communication Management:** Handle incoming inquiries via phone and email, directing them to the appropriate departments to facilitate timely responses.- **Inventory Management:** Monitor office supplies and maintain inventory levels, ensuring that necessary materials are available for the team.- **Report Generation:** Create and distribute reports as needed, helping team members stay informed about project statuses and office needs.Required Skills and Expectations:The ideal candidate should possess excellent organizational skills and attention to detail, enabling them to manage multiple tasks effectively. Strong communication skills, both written and verbal, are essential for interacting with team members and clients professionally. Proficiency in basic computer applications, such as Microsoft Office, is necessary to perform tasks efficiently. A positive attitude and willingness to learn are highly valued, as the role may involve adapting to new responsibilities. We seek a proactive team player who can contribute to a collaborative work environment while ensuring smooth back-office operations.

We are seeking an Office Coordinator to help manage daily operations and ensure everything runs smoothly. This is a full-time position in our Chandigarh Sector 38 office, open to candidates with 0 to 5 years of experience who have completed at least their 12th grade.Key responsibilities include:- **Administrative Support**: Assist in daily administrative tasks such as scheduling meetings, managing correspondence, and organizing files to ensure the office operates efficiently.- **Communication Management**: Act as the first point of contact for visitors and phone inquiries, directing them to the appropriate departments and ensuring excellent customer service.- **Supplies Management**: Monitor and maintain office supplies, placing orders as needed to ensure the team has the necessary materials to work effectively.- **Data Entry and Record Keeping**: Maintain accurate records and enter data into systems, ensuring information is up to date and accessible for team members.- **Event Coordination**: Help plan and organize office events or meetings, coordinating logistics and resources to ensure successful execution.The ideal candidate should have strong organizational skills and the ability to multitask effectively. Good communication skills, both written and verbal, are essential. A proactive attitude and the ability to work well in a team environment are crucial for success in this role. Familiarity with office software, such as Microsoft Office, will be a plus.

Job Title: Sales Engineer - Office Automation / Production PrintingCompany OverviewN Tech Solutions Pvt. Ltd., based in Jamshedpur, is an authorized partner of Xerox India, dealing in a wide range of office automation and printing solutions across Bihar & Jharkhand, including Mono & Colour MFDs, Production Printers, and Post-Press Equipment.Role OverviewThe Sales Engineer will be responsible for driving sales of Xerox office automation and production printing solutions by combining technical understanding with strong customer engagement. The role involves handling government, corporate, and commercial clients, ensuring solution-based selling.Key ResponsibilitiesGenerate new business opportunities in assigned territory (Jharkhand / Bihar)Promote and sell:Xerox Mono & Colour MFDsProduction Printers (Light & Mid Production)Post-press equipment (binding, cutting, label cutting, etc.)Understand customer requirements and recommend cost-effective solutions (Capex / CPC models)Conduct product demos and technical presentationsPrepare techno-commercial proposals, tenders (GeM / Govt.), and quotationsHandle negotiations and close orders profitablyCoordinate with Xerox and internal service/logistics teams for smooth executionManage key accounts and ensure repeat business (AMCs / FSMA / consumables)Track competition and pricing trends in the marketKey Skills RequiredStrong knowledge of Office Automation / Printing IndustryAbility to handle institutional & government customersGood understanding of cost-per-copy (CPC) and contract-based sellingExcellent communication, presentation & negotiation skillsBasic IT/networking knowledge for device integrationQualification & ExperienceDiploma / B.Tech / BE (Electronics / IT / Mechanical preferred)2-5 years experience in Office Automation / Copier / Printing industry (preferred)Experience in handling Xerox / similar OEM products will be an advantageKey Performance Indicators (KPIs)Monthly & quarterly sales target achievementNew account acquisition (Govt. / Corporate / Commercial)Conversion of enquiries into ordersRevenue from AMCs / FSMA / consumablesCustomer retention & repeat businessReporting ToSales Manager / DirectorLocationJamshedpur

Job Title: Sales Coordinator Experience: 1-3 years of experience in sales coordination/back office (Freshers can apply)Location: Ahmedabad Roles & Responsibilities:-1. Prepare and send quotations, proposals, and invoices to clientsProcess sales orders and ensure timely execution.2. Coordinate with the sales team and customers for order updatesMaintain and update customer database and sales records.3. Support the field sales team with required documents and information.4. Ensure proper documentation and filing of all sales-related data.Skills:-1. Good knowledge of MS Excel, Word, and email communication2. Strong coordination and communication skills3. Attention to detail and accuracy4. Basic understanding of sales processes5. Ability to handle multiple tasks efficientlyQualifications:-Graduate (B.Com, BBA, or any relevant field)Preferred Skills:-1. Experience in CRM/ERP software.2. Customer handling experience.Key Performance Indicators (KPIs):-1. Accuracy of quotations and order processing2. Timely response to clients and sales team3. Order execution efficiency4. Customer satisfaction and follow-up success5. Proper maintenance of records and reports

HANDLING FRONT OFFICE AND STUDENT COORDINATORINTERACTING WITH PARENTS, STUDENTS

We are looking for a Desktop Solution Engineer to join our team. The ideal candidate will have a passion for technology and a willingness to learn. This is a full-time position based in Ekkaduthangal and is open to fresh graduates.**Key Responsibilities:**- **Technical Support:** Provide support for desktop software and hardware issues. You will help troubleshoot problems and ensure that all devices are functioning correctly.- **Installation and Setup:** Assist in the installation and configuration of desktop computers and peripherals. You will set up new machines for users and ensure they are ready for use.- **User Training:** Offer basic training to users on how to use new systems and software. This helps ensure that everyone is comfortable and productive with their technology.- **Maintenance:** Regularly check and maintain desktop equipment. You will perform routine maintenance tasks to keep systems running smoothly.- **Documentation:** Keep records of support activities and solutions provided. Documenting your work helps build a knowledge base for future reference.**Required Skills and Expectations:**- A diploma or degree from I.T.I. is required. Freshers are encouraged to apply.- A strong interest in technology and eagerness to learn about desktop systems and components.- Good communication skills to effectively interact with team members and users.- Problem-solving abilities to troubleshoot and resolve technical issues independently.- Willingness to work full-time in an office environment, ensuring you can collaborate closely with the team and provide timely support.