Higher Secondary Freshers For Customer Service Representative

Altruist Technologies Pvt Ltd

0 - 5 Years
20 Openings
2.0 - 2.5 Lac/Yr
Posted 52 days ago
Face-to-Face interview
Navi Mumbai

Key Skills

Customer Relationship Outbound Calling Customer Service

Apply

Job Alert Similar Jobs Share

Job Description

we are looking for a customer care executive to join our team navir consultants to handle customer calls, provide exceptional customer support and resolve queries .

key responsibilities :

-manage incoming and outgoing calls in a professional manner.

-respond to customer inquiries , complaints and concerns with a problem solving mindset.

-log customer interactions and track follow-ups

-offer timely and relevant solutions to resolve customer issues.

-collaborate with team members to escalate and address more complex concerns.

-meet key performance metrics including call handling time, customer satisfaction and resolution rates.

eligibility :

-minimum hsc (12th pass) or graduate in any discipline.

-both freshers and experienced candidates are eligible.

-males and females both can apply.

-good communication skills required