Higher Secondary Freshers For Customer Service Representative

We are looking for a Customer Care Executive to join our team Navir Consultants to handle customer calls, provide exceptional customer support and resolve queries .

Key Responsibilities :

-Manage incoming and outgoing calls in a professional manner.

-Respond to customer inquiries , complaints and concerns with a problem solving mindset.

-Log customer interactions and track follow-ups

-Offer timely and relevant solutions to resolve customer issues.

-Collaborate with team members to escalate and address more complex concerns.

-Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

ELIGIBILITY :

-Minimum HSC (12th pass) or Graduate in any discipline.

-Both freshers and experienced candidates are eligible.

-Males and Females both can apply.

-Good communication skills required

• Experience

  0 - 5 Years

• No. of Openings

  20

• Education

  12th Pass

• Role

  Customer Service Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home