Freshers For Customer Service Representative - Navi Mumbai

We are looking for a Customer Care Executive to join our team at ALTRUIST TECHNOLOGIES PVT LTD. The role offers - and involves managing customer calls delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for carrer growth.

Key responsibilities:

€¢ Manage incoming and outgoing calls in a professional manner.

€¢ Respond to customer enquiries, complaints and concerns with a problem - solving mindset.

€¢ Log customer interactions and trust follow -ups.

€¢ Offer timely and relevant solutions to resolve customer issues.

€¢ Collaborate with team members to escalate and address more complex concerns.

€¢ Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

• Experience

  0 - 2 Years

• No. of Openings

  20

• Education

  12th Pass

• Role

  Customer Service Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Ghansoli, MBP