Customer Service Representative Jobs For Higher Secondary Freshers

1point1 Solutions ltd

0 - 1 Years
50 Openings
1.8 - 3.0 Lac/Yr
Posted 1 days ago
Face-to-Face interview
Navi Mumbai

Key Skills

Customer Relationship Outbound Calling Customer Service Voice Process English Language Customer Calling Inbound Voice Process Good Communication Inbound Inbound Process Customer Support

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Job Description

### 🧾 **Job Title:** Customer Service Executive

**Location:** Navi Mumbai / Turbhe / 1point1 Solutions

**Employment Type:** Full-Time, In-Office

### 📌 **Role Summary:**

Responsible for handling customer interactions across phone, email, and chat channels. Ensure prompt resolution of queries, accurate documentation, and excellent service delivery to support customer satisfaction and retention.

### 🔍 **Key Responsibilities:**

- Address customer queries with clarity and empathy

- Document interactions in CRM systems

- Escalate unresolved issues appropriately

- Coordinate with internal teams for solutions

### 🎓 **Eligibility & Skills:**

- Graduate in any discipline and HSC can apply

- Strong communication & problem-solving skills

- Basic computer literacy & CRM familiarity

- Willingness to work flexible shifts

### 💼 **Perks:**

- Transport facility

- Incentives & growth opportunities

- Supportive work culture

Experience
0 - 1 Years
No. of Openings
50
Education
Higher Secondary, I.T.I., B.A, B.B.A, B.Com, B.Ed, Post Graduate Diploma
Role
Customer Service Representative
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
C/42, Pawane Village Rd, TTC industry Area, MIDC industrial Area. Turbhe, NAVI Mumbai Maharashtra