Customer Service Representative Jobs For Higher Secondary Freshers

1point1 Solutions ltd

0 - 1 Years
50 Openings
1.8 - 3.0 Lac/Yr
Posted 51 days ago
Face-to-Face interview
Navi Mumbai

Key Skills

Customer Relationship Outbound Calling Customer Service Voice Process English Language Customer Calling Inbound Voice Process Good Communication Inbound Inbound Process Customer Support

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Job Description

### 🧾 **job title:** customer service executive

**location:** navi mumbai / turbhe / 1point1 solutions

**employment type:** full-time, in-office

### 📌 **role summary:**

responsible for handling customer interactions across phone, email, and chat channels. ensure prompt resolution of queries, accurate documentation, and excellent service delivery to support customer satisfaction and retention.

### 🔍 **key responsibilities:**

- address customer queries with clarity and empathy

- document interactions in crm systems

- escalate unresolved issues appropriately

- coordinate with internal teams for solutions

### 🎓 **eligibility & skills:**

- graduate in any discipline and hsc can apply

- strong communication & problem-solving skills

- basic computer literacy & crm familiarity

- willingness to work flexible shifts

### 💼 **perks:**

- transport facility

- incentives & growth opportunities

- supportive work culture

Experience
0 - 1 Years
No. of Openings
50
Education
Higher Secondary, I.T.I., B.A, B.B.A, B.Com, B.Ed, Post Graduate Diploma
Role
Customer Service Representative
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
C/42, Pawane Village Rd, TTC industry Area, MIDC industrial Area. Turbhe, NAVI Mumbai Maharashtra