Customer Service Representative Jobs For Higher Secondary Freshers

### 🧾 Job Title: Customer Service Executive

Location: Navi Mumbai / Turbhe / 1point1 Solutions

Employment Type: Full-Time, In-Office

### 📌 Role Summary:

Responsible for handling customer interactions across phone, email, and chat channels. Ensure prompt resolution of queries, accurate documentation, and excellent service delivery to support customer satisfaction and retention.

### 🔍 Key Responsibilities:

- Address customer queries with clarity and empathy

- Document interactions in CRM systems

- Escalate unresolved issues appropriately

- Coordinate with internal teams for solutions

### 🎓 Eligibility & Skills:

- Graduate in any discipline and HSC can apply

- Strong communication & problem-solving skills

- Basic computer literacy & CRM familiarity

- Willingness to work flexible shifts

### 💼 Perks:

- Transport facility

- Incentives & growth opportunities

- Supportive work culture

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  12th Pass

• Role

  Customer Service Representative

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  C/42, Pawane Village Rd, TTC industry Area, MIDC industrial Area. Turbhe, NAVI Mumbai Maharashtra