Customer Relationship Executive Job Vacancies in Netaji Subhash Place

Verify invoices and update CRM with accurate dispatch quantities.Maintain and update daily payment tracking sheets.Conduct payment follow-ups (Monday & Thursday).Update previous date orders in CRM and share revised delivery dates with customers after reviewing daily reports.Coordinate with sales team members to resolve order-related queries.Handle customer queries and ensure timely resolution.Conduct delivery feedback calls and update CRM accordingly.Communicate order extensions or revised timelines via email/call.Match CRM data with pending order sheets weekly (Saturday reconciliation).

We are currently looking to hire energetic Business Development Specialist. This position is an integral part of our sales engine. BDS are focused on the front end of the sales cycle and are the face of Gray Infotech. The BDS team is responsible for identifying opportunities and generating a sales pipeline in the target market National And International.The job entails interacting with brands, understanding their Amazon strategy, identifying their current pain points, pitching the appropriate Gray Information solution & entering into a partnership. Post signup, transition brands to a Customer Success Manager who works to grow the partnership.

RESPONSIBILITIES: Generate & identify sales leads, pitching or services to new clients and maintain a good working relationship with existing ones. Identify and make contact with new prospective clients for IT services like Mobile Application, Software, Website, Digital marketing, etc. Meet with clients, identify their requirements and then propose solution. Arrange post-sale support to clients. Chase up leads with follow up phone calls and write proposals for prospective clients. Generating business from existing and new customers. Maintain daily sales report and report to the Manager. Improve sales conversion and ennoblement efficiency including account planning, forecast and pipeline management. Manage and execute marketing campaign plansREQUIREMENTS: 1-2 years of experience in Strategy, Lead Generation, Consulting and Business Development for e-commerce, IT Software services industry. Should have prior experience in either US/ UK/Australia market. Experience in generating leads, handling inbound leads, strong follow-up skills, business understanding, ability to answer client queries e.g. technical, business etc. Excellent interpersonal, verbal and written communication skills are required. Must be familiar with LinkedIn, Google search and other sales too Well versed in delivering product/solution demos and sales presentations

Job DescriptionSr. Customer Relationship ExecutiveIMMEDIATE JOINERS MAY APPLY ONLY.Desired Candidate Profile: Should be B.com, M.com, MBA in Finance are also preferred Customer Service experience preferred with sales. Preferred 2-5 years of experience in sales profile.Job Location: Naraina Vihar West Delhi (Nearby Naraina Vihar Metro station)The candidates are required to: Interact with clients to clearly understand their requirements through calling andmailing. Providing them relevant services accordingly to tax filing, management and auditingservices. Build positive and long-term client relationships for business growth. Analyze and resolve client concerns in timely and professional manner. Provide excellent client support and ensure client satisfaction. Follow company standards and ensure high quality and productivity. Maintain high level of professionalism and competence when dealing withClients. Should be able to convince the customers to generate business. Able to make sales calls & leads generation & coordinate with customer. Responsible for work/Task assigned to her.

We are looking for 2 Customer Relation Executive Posts in Rajouri Garden, Delhi,Business English,Ms office, with deep knowledge in Business English,Ms office and Required Educational Qualification is : Other Bachelor Degree

Role Overview:We are seeking a Relationship Executive to join our team, responsible for managing and nurturing a set of existing customers. This role focuses on generating revenue and ensuring customer satisfaction by regularly connecting with customers through telephonic calls and virtual meetings. The Relationship Executive will promote Tally accounting software products and services to our existing customers, provide value-added solutions, and ensure a high level of customer relationship management with consultative approach.Key Responsibilities:1. Customer Relationship Management:- Build and maintain strong relationships with assigned customers, acting as their primary point of contact.- Regularly engage with customers through phone calls and virtual meetings to understand their business needs and challenges.2. Revenue Generation:- Identify opportunities to upsell and cross-sell Tally products and services, including Tally Prime, Tally Multi User, Tally Server, Tally Software Services (TSS), add-ons, customizations, annual maintenance contracts (AMC), and mobile apps.- Develop and implement strategies to increase customer engagement and revenue.3. Value Creation:- Provide customers with tailored solutions and insights on how to leverage Tally products to optimize their business operations.- Offer training, updates, and best practices to help customers fully utilize the features of Tally products.4. Customer Support & Issue Resolution:- Address and resolve customer inquiries, issues, and concerns promptly and efficiently.- Coordinate with the support team to ensure that customer issues are resolved satisfactorily and in a timely manner.5. Customer Feedback & Insights:- Gather and relay customer feedback regarding product performance and future needs to the product development and marketing teams.- Stay informed about industry trends and customer requirements to provide relevant solutions and services.6. Reporting & Documentation:- Maintain accurate records of customer interactions, sales activities, and relationship management efforts in the CRE system.- Provide regular reports on customer engagement, sales progress, and customer satisfaction to the Head of Existing Customer Sales.7. Collaboration & Communication:- Work closely with the sales, product development, and support teams to ensure a cohesive approach to customer relationship management.- Communicate effectively with internal teams and management on customer needs, feedback, and potential product improvements.- Generate references from existing customer and give it to sales team.Qualifications:- Bachelor's degree in Business, Marketing, or a related field; or equivalent work experience.- Previous experience in customer relationship management, sales, or account management roles, preferably in the software or IT industry.- Familiarity with Tally accounting software or similar products is an advantage.- Strong communication, interpersonal, and problem-solving skills.- Ability to build and maintain strong relationships with customers.- Customer-centric mindset with a proactive approach to identifying and meeting customer needs.- Proficiency in using CRE software and virtual meeting tools.- Strong organizational skills and attention to detail.Why Join Us:- Opportunity to work closely with a diverse and dynamic customer base.- Competitive compensation package, including performance-based incentives.- Professional development and career advancement opportunities.- Collaborative and supportive work environment.

1. Prior 2-3years of experience as a tele-caller or similar.2. Completion of a sales-related training program is preferred.3. Superb interpersonal, research, and record-keeping skills.4. Exposure to diverse viewpoints, cultural norms, and experiences.

Job Location - Dwarka, New Delhi Job type - Full time Key Responsibilities:Data Management and Reporting:Promoting Company Products over different B2B portals and social media management.Collecting, organizing, and maintaining data from various sources. Ensuring the accuracy and integrity of data used in reports. Preparing and distributing regular MIS reports (daily, weekly, monthly) using tools like Excel. Analyzing data to identify trends and insights. Creating presentations to communicate findings to management. Telecalling:Handling inbound calls from customers, providing support and answering queries. Potentially making outbound calls for Lead generation (e.g., sales, customer surveys). Documenting call interactions i

Job SummaryWe are looking for a Customer Relations Executive with good communication skills and a customer-focused approach. The role involves interacting with customers, assisting them with their queries, managing online reviews, and supporting basic app operations to ensure a smooth user experience.Key ResponsibilitiesHandle customer queries and provide timely support.Respond to customer reviews and feedback on different platforms.Assist customers with posting and managing ads on the Dekho Becho app.Follow up with customers to resolve issues and improve their experience.Review and approve ad listings as per company guidelines.Coordinate with customers to ensure accurate information on listings.Maintain positive relationships with customers and address their concerns professionally.Encourage customer engagement and reviews.RequirementsGraduate in any discipline.Good verbal and written communication skills in English and Hindi.Basic computer knowledge and familiarity with online platforms.Customer service or client handling experience is preferred.Positive attitude and willingness to learn.

Responsibilities Promptly responding to client inquiries and concerns via phone, email, and social media. Identifying client issues and offering effective solutions or escalating to the relevant team member for resolution. Providing timely updates to clients on the progress of their queries or requests. Creating and maintaining accurate client documentation and records using our customer relationship management (CRM) software. Conducting client outreach and follow-up calls to gauge satisfaction levels and identify areas for improvement. Proactively identifying opportunities to upsell or cross-sell products and services to clients. Collaborating with team members across the organization to ensure a seamless client experience.Requirements A bachelor's degree in business administration, marketing, or a related field. At least 1-2 years of experience in a similar customer-facing role preferably in the coaching or consulting industry. Exceptional interpersonal skills and ability to build positive relationships with clients. Excellent verbal and written communication skills in English and Hindi. Sound knowledge of customer relationship management tools and techniques. Proven ability to work well under pressure and manage multiple tasks. Strong analytical and problem-solving skills with attention to detail.

We are looking for 35 Customer Relationship Executive Posts in Saket, Delhi, with deep knowledge in outbound calling,Strategic Communication and Required Educational Qualification is : Professional Degree