Customer Relationship Job Vacancies in Netaji Subhash Place

Key Responsibilities:Handle inbound and outbound leads for Canada and Australia PR.Provide accurate information about immigration programs such as Express Entry, PNP, and Australia PR pathways.Assess client profiles and suggest suitable visa options.Follow up with potential clients and convert inquiries into enrollments.Maintain regular communication with clients and provide updates on their application process.Achieve monthly and quarterly sales targets.Maintain proper documentation and CRM updates.Coordinate with the operations team for smooth processing of cases.Required Skills & Qualifications:Strong knowledge of Canada PR (Express Entry, PNP) and Australia PR processes.Excellent communication and convincing skills.Sales-oriented mindset with a target-driven approach.Ability to handle pressure and meet deadlines.Basic understanding of immigration documentation and eligibility criteria.Proficiency in English (Hindi is an added advantage).Preferred Qualifications:Experience in immigration sales or visa consultancy.Familiarity with CRM tools and lead management systems.

We need people who worked in immigration industry. Provide consultation services to address potential clients interest in Visas, including establishing suitability of the candidate s visa. Consultation will mainly be by email, telephone and face-to-face meetings. Present and market immigration services to current and potential clients. Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made. Follow up on new leads and referrals resulting from field activity. Identify sales prospects and contact prospects. Develop and maintain sales materials and current product knowledge. Establish and maintain current client and potential client relationships. Identify and resolve client concerns. To provide regular follow up on enquiries received. Pro-actively monitoring changes to various Immigration regulations. Briefing various Immigration regulations changes to colleagues in the documentation team Assisting with the immigration related content and distribution of the monthly newsletter that is sent to prospects and clients Any other relevant duty as assigned by the Manager to assist with the smooth running of the Company.

Verify invoices and update CRM with accurate dispatch quantities.Maintain and update daily payment tracking sheets.Conduct payment follow-ups (Monday & Thursday).Update previous date orders in CRM and share revised delivery dates with customers after reviewing daily reports.Coordinate with sales team members to resolve order-related queries.Handle customer queries and ensure timely resolution.Conduct delivery feedback calls and update CRM accordingly.Communicate order extensions or revised timelines via email/call.Match CRM data with pending order sheets weekly (Saturday reconciliation).

Equity Advisor BrokingKey Responsibilities: Acquire and manage retail and HNI clients for trading and investment products Maintain long-term client relationships through regular engagement and servicing Execute trades as per client instructions and ensure timely order execution Cross-sell broking products such as Equity, F&O, Mutual Funds, PMS, AIF, etc. Provide market updates, research inputs, and portfolio reviews to clients Ensure KYC, account opening, and documentation compliance Resolve client queries related to trades, margins, and settlements Achieve revenue and client retention targets Generate new client leads for Demat and Trading account openings

Leadership and Team Management: Develop and execute strategic plans to drive corporate sales and establish glide as a market leader. Identify and target potential corporate clients, leveraging existing relationships and building new ones. Build, Lead, and manage a corporate sales team to achieve business objectives and revenue targets. Provide leadership, Training, and mentoring to the corporate sales team to enhance their skills and performance. Foster a collaborative and highperformance team culture that aligns with the companys values and goals. Work closely with cross-functional teams to ensure seamless operations Stay updated on industry trends, Regulatory changes, and Market dynamics to make informed business decisions. Sales Strategy and Planning: Develop and execute comprehensive sales strategies and plans to drive sales growth and market penetration. Collaborate with the marketing and product development teams to identify market trends, customer needs, and competitive opportunities. Analyze sales data, market insights, and customer feedback to refine sales strategies and improve performance. Revenue Generation and Target Achievement: Set ambitious sales targets and revenue goals and develop action plans to achieve them. Monitor sales performance, track key performance indicators (KPIs), and implement corrective measures as needed to ensure targets are met or exceeded. Drive cross-selling initiatives and upselling opportunities to maximize revenue generation and customer lifetime value. Customer Relationship Management: Build and maintain strong relationships with key clients, partners, and stakeholders to drive customer acquisition, retention, and satisfaction. Compliance and Risk Management: Ensure compliance with regulatory requirements, internal policies, and industry standards related to corporate sales and marketing activities. Implement robust risk management processes and controls to miti

A Sales Assistant is responsible for greeting and serving customers as they enter their store and advising them on products or services available in-store. They may also assist during complaints about items not working correctly when purchased from that particular location.

Create plans to address clients business needs Act as point of contact for complaints and escalate issues as appropriate Follow up for payments. Help sales team up-sell or cross-sell services and products Ensure both the company and clients adhere to contract terms Collaborate with internal teams (e.g., sales, engineers, senior management) to address customers needs Develop relationships with clients and key personnel

We are currently looking to hire energetic Business Development Specialist. This position is an integral part of our sales engine. BDS are focused on the front end of the sales cycle and are the face of Gray Infotech. The BDS team is responsible for identifying opportunities and generating a sales pipeline in the target market National And International.The job entails interacting with brands, understanding their Amazon strategy, identifying their current pain points, pitching the appropriate Gray Information solution & entering into a partnership. Post signup, transition brands to a Customer Success Manager who works to grow the partnership.

RESPONSIBILITIES: Generate & identify sales leads, pitching or services to new clients and maintain a good working relationship with existing ones. Identify and make contact with new prospective clients for IT services like Mobile Application, Software, Website, Digital marketing, etc. Meet with clients, identify their requirements and then propose solution. Arrange post-sale support to clients. Chase up leads with follow up phone calls and write proposals for prospective clients. Generating business from existing and new customers. Maintain daily sales report and report to the Manager. Improve sales conversion and ennoblement efficiency including account planning, forecast and pipeline management. Manage and execute marketing campaign plansREQUIREMENTS: 1-2 years of experience in Strategy, Lead Generation, Consulting and Business Development for e-commerce, IT Software services industry. Should have prior experience in either US/ UK/Australia market. Experience in generating leads, handling inbound leads, strong follow-up skills, business understanding, ability to answer client queries e.g. technical, business etc. Excellent interpersonal, verbal and written communication skills are required. Must be familiar with LinkedIn, Google search and other sales too Well versed in delivering product/solution demos and sales presentations