Array ( [0] => customer-relationship-executive [1] => goa ) Customer Relationship Executive Graduate Jobs in Goa
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Customer Relationship Executive Graduate Jobs in Goa

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  • 1 - 7 yrs
  • 2.5 Lac/Yr
  • Goa
Outbound Calling Strategic Communication Customer Retention Inbound Calls Sales
We are seeking a dedicated Customer Relation Executive to join our team in Goa. The ideal candidate will have 1 to 7 years of experience and a graduate degree. This role is essential for building strong relationships with customers and ensuring their satisfaction.Key Responsibilities:- **Customer Support**: Provide timely assistance to customers, addressing inquiries and resolving issues effectively.- **Relationship Management**: Foster positive relationships with clients to enhance loyalty and encourage repeat business.- **Feedback Collection**: Gather customer feedback to identify areas for improvement and ensure their needs are met.- **Team Collaboration**: Work closely with sales and marketing departments to align customer service strategies with company goals.- **Reporting**: Prepare and maintain accurate records of customer interactions and transactions for analysis and improvement.Required Skills and Expectations:The ideal candidate should possess excellent communication skills to interact confidently with customers. A strong problem-solving ability is essential to address customer concerns effectively. The candidate must be detail-oriented, ensuring accurate documentation of customer interactions. A proactive approach is required to anticipate customer needs and provide exceptional service. Familiarity with customer relationship management (CRM) tools can be beneficial. Additionally, the candidate should demonstrate the ability to work well both independently and as part of a team, maintaining a positive attitude in a busy work environment.
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Sales Marketing Communication Lead Generation Customer Relationship Direct Sales Field Sales Retail Sales Negotiation Skills Selling Skills
We are looking for a Customer Care Executive to join our team at Smart Lion Private Limited. The role offers 35000 - 45000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.Key Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.
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Field Sales Executive

Magas Services Pvt Ltd

  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Goa
Sales Direct Sales Sales Process Sales Specialist B2B Sales Corporate Selling Customer Relationship Corporate Sales Lead Generation Field Sales
Job descriptionOur sales professionals focus on face-to-face sales presentations as they allow our clients to know MAGAS and how to benefit from the platform. This position allows you to build new clients for the organization, and build understanding and trust in both yourself and the company. Our top sales professionals are passionate and driven to produce top results, all the while maintaining integrity.Job Responsibilities:1. To generate leads from their own database & identify decision makers within targeted leads and initiate the sales process.2. To explain to them about the opportunities for the company's advertising products and value added services.3. To set up and deliver sales presentations of the services MAGAS has to offer.4. To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure.5. Ensure that all payments are collected as per the company's payment terms.6. Maintain proper protocols and procedures as defined by the company.
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Relationships Manager (Full Time)

Velocity xcelerator pvt ltd

  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Margao Goa
Customer Relationship Sales Executive B2C Sales B2B Sales Tally Software
Candidate having good domain knowledge of Microsoft Windows, Ms-office. Expertise in handing ONLINE / OFFLINE product support and troubleshooting along with Implementation and Training in Tally Prime. Efficient at managing multiple tasks and client accounts. Ability to work effectively with cross-functional teams. Ability to identify and capitalize on sales opportunities. and nurture relationships with existing clients. Understand client needs and provide ongoing support and solutions. Ensure timely delivery of services and products Conduct regular follow-ups and client meetings Collaborate with internal teams to improve customer service. Maintain accurate records of client interactions and transactions
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Goa
Customer Relationship Executive
Urgent Requirement for Customer Relationship Executive, Job Location is Goa.
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  • 0 - 6 yrs
  • 3.5 Lac/Yr
  • Goa
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center Outbound Calling
As a Customer Service Executive, you will be responsible for providing excellent customer service by addressing inquiries and resolving issues in a timely and professional manner. This role requires strong communication skills to interact with customers through various channels such as phone, email, and chat.Key responsibilities include responding to customer inquiries promptly and accurately, assisting customers with product information and order processing, resolving customer complaints and issues effectively, and maintaining records of customer interactions and transactions. Additionally, you will collaborate with other departments to ensure customer satisfaction and contribute to the overall improvement of customer service processes.The ideal candidate should have strong communication skills, both verbal and written, excellent problem-solving abilities, and a customer-focused mindset. Proficiency in using customer service software and Microsoft Office applications is preferred. A positive attitude, empathy, and the ability to multitask in a fast-paced environment are essential for success in this role. A graduate degree and up to 6 years of customer service experience are required for this position.
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