Customer Management Job Vacancies in Goa

Key Skills:Automotive service operations managementWorkshop and service center administrationCustomer relationship management (CRM)Team leadership and technician supervisionService scheduling and job allocationVehicle diagnostics and troubleshooting knowledgeSpare parts and inventory managementWarranty claim handlingService revenue and profitability managementCustomer complaint resolutionMIS reporting and KPI monitoringKnowledge of DMS (Dealer Management System)Strong communication and interpersonal skillsPreferred Industry: Automobile dealerships, passenger vehicles, commercial vehicles, two-wheelers, EV service centers.Experience: 3-10+ years in automotive service operations with at least 2 years in a supervisory/managerial role.Qualification: Diploma/B.E./B.Tech in Automobile or Mechanical Engineering preferred.

As a Customer Service Manager, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your main tasks will include managing customer inquiries and solving issues efficiently. Key Responsibilities:- Respond to Customer Inquiries: Handle questions and concerns from customers via phone, chat, or email to provide accurate information and resolve issues satisfactorily.- Manage Customer Complaints: Listen to complaints patiently and address them promptly, ensuring that each customer feels heard and valued.- Oversee Support Team: Supervise the customer service team to ensure they deliver high-quality service. Provide guidance and training when needed to enhance their skills.- Collect Feedback: Gather customer feedback to understand their needs better and identify areas for service improvement.- Develop Service Protocols: Create and implement protocols and guidelines to improve the efficiency and quality of customer support.Required Skills and Expectations:- Excellent verbal and written communication skills are needed to interact effectively with customers and team members.- Problem-solving ability to quickly address customer issues and find appropriate solutions.- Basic computer skills to manage customer inquiries through different platforms efficiently.- A patient and friendly attitude is essential for dealing with diverse customer personalities.- Being a self-starter and organized individual is crucial, especially since this role is work from home.- A strong commitment to providing great customer service and enhancing the customer experience is expected.

We are hiring in urgent base All staff are with good and humble nature we can provide you food and accommodation also your salary depends upon your experience 15000 to 30000 per month

As a Customer Service Executive, you will be responsible for providing excellent customer service by addressing inquiries and resolving issues in a timely and professional manner. This role requires strong communication skills to interact with customers through various channels such as phone, email, and chat.Key responsibilities include responding to customer inquiries promptly and accurately, assisting customers with product information and order processing, resolving customer complaints and issues effectively, and maintaining records of customer interactions and transactions. Additionally, you will collaborate with other departments to ensure customer satisfaction and contribute to the overall improvement of customer service processes.The ideal candidate should have strong communication skills, both verbal and written, excellent problem-solving abilities, and a customer-focused mindset. Proficiency in using customer service software and Microsoft Office applications is preferred. A positive attitude, empathy, and the ability to multitask in a fast-paced environment are essential for success in this role. A graduate degree and up to 6 years of customer service experience are required for this position.

1.Manage insurance sales, policy issuance, renewals, and servicing.2.Coordinate with insurers, agents, and internal teams.3.Handle client queries and claims support.4.Ensure documentation accuracy and regulatory compliance.5.Renewals tracking, and performance reports.

Need to know to ride bike do all stock maintenance and handling of store

Job Title: Branch Service ManagerCompany: VFix Bike Care SpeedForce FranchiseLocation: Margao, GoaJob Type: Full-timeAbout VFix Bike Care:VFix Bike Care is a proud franchise of SpeedForce, Indias leading two-wheeler service chain with a network of over 300 workshops across the country. At VFix, we are committed to delivering exceptional service, top-quality repairs, and a customer-first experience in Margao, Goa.Key Responsibilities:1. Customer Service Excellence: Greet and assist customers professionally, addressing all queries and concerns with clarity and courtesy.2. Workshop Operations Management: Oversee daily workshop functions including job scheduling, task allocation, and workflow optimization.3. Spare Parts Management: Monitor stock levels, place timely orders, and ensure availability of essential spare parts.4. Cash & Billing Management: Handle cash and digital payments accurately; maintain billing records as per company policy.5. Technical Guidance: Support and supervise mechanics to ensure quality repair work and timely service delivery.6. Quality Control: Conduct regular inspections to ensure all work meets SpeedForce service standards.7. Administrative Support: Maintain service records, job cards, and assist with general administrative duties.8. Safety Compliance: Enforce workshop safety guidelines to ensure a safe and efficient work environment.Salary & Benefits: Salary Range: 15,000 18,000 per month Incentives: Attractive sales commission on service upselling and spare part salesHow to Apply:Interested candidates can send their CV via email vfixbike@gmail.com or WhatsApp to: 9511804957Join our team and grow your career with one of Goas most trusted names in two-wheeler servicing!

MARKETING MANAGER for Manufacture and designing company of world class school and office furniture.It is triple ISO certified organization with 27 years of exp in have executed more than 8500 projects for most of the reputed education institutions and offices across the country.Furniture is proudly made in India.Position: MARKETING MANAGER Male candidate Location: Bardez, Goa Experience: 8 years of relevant experience.Graduate: BBA - Marketing preferred / Diploma in Mechanical or Architectural EngineeringCTC : Up to 8 LakhsResponsibilities: Generate new leads Follow up with customers for inquiries (RFQ) Actively participate in all sales activities.Requirements: Ready to travel to PAN India. General Preferences:*Candidates preferably reside within a 20 km radius.Required Languages: English, Hindi, Marathi, Konkani.Shift: Day shiftCall/Whats App: 7499918377

Project Handling on district level

Responsible for build up your team by using your self-network-You have to train and motivate them for sales-You have to organize sales visit for business development-Develop your team member for more business-Managing monthly and weekly meeting

responsible for ensuring guest satisfaction by greeting, assisting, and addressing their needs, while also managing complaints and building rapport.

LARGEST AIRPORTS JOBSJob opening at Airport for ticketing officerHR#Hiring FOR:ticketing officerAirlines jobs opened for Ground Staff, Cabin crew, Floor manager, Ticketing officer, Loader, Helper, trolley boy, Electrician, Computer operator, Food counter, Luggage counter, Security staff, And other different job category.Qualification required 8th,10th, 12th, Graduate, Post Graduate and Diploma HoldersFacilities: cab + Meal + Leaving + P.F + Medical + Insurance + ESI Facility + 8 Hours Duty Timing + 5 Days working + Over TimeFreshers and experienced candidates both can applyMale / Female both categoriesFor joining related detailsCall HR. HEAD

Branch Manager and Sales Manager

Sales EngineerKey Responsibilities: Develop and maintain strong relationships with clients, understanding their needs and offering tailored solutions. Present product features, technical details, and benefits to prospective customers. Collaborate with the engineering team to provide technical support and resolve client queries. Identify new business opportunities and generate leads to meet sales targets. Prepare and deliver technical presentations and proposals.Qualifications: Bachelors degree in Engineering (Mechanical, Electrical, or related discipline). Prior experience in technical sales, preferably within the elevator, building services, or similar industries. Strong technical acumen with the ability to understand and explain complex systems.

Job descriptionAbout Hyve:We are a company started by a group of IIM and NIFT graduates with a vision of building an apparel brand that India can be proud of. We are India's first online customization portal for active wear. Over the last 5 years, we have been able to serve more than 15000 clients across India. We offer fashionably designed, contemporary basics for men, women, and kids that are produced in India.Job DescriptionMarket Research and Analysis:Stay updated on the latest sports industry trends, including emerging technologies, players, and market dynamics.Analyze market potential and identify niche opportunities for business growth within the sports sector.Relationship Building:Establish and maintain strong relationships with key stakeholders, including sports organizations, teams, athletes, sponsors, and relevant industry partners.Leverage your existing sports network to open doors and create new business collaborations.Business Strategy:Develop and execute a comprehensive business development strategy that aligns with the company's goals and objectives.Identify potential partners and clients, and create strategic plans to engage and convert them.Partnerships and Sponsorships:Identify and negotiate partnership and sponsorship opportunities that enhance the company's brand visibility and revenue streams.Collaborate with marketing and creative teams to create compelling proposals for potential partners.Sales and Revenue Generation:Drive sales efforts to secure new clients and partnerships within the sports sector.Meet and exceed revenue targets through effective relationship management and deal closing.Event and Campaign Participation:Participate in sports-related events, conferences, and exhibitions to showcase the company's offerings and expand the network.Contribute to the planning and execution of marketing campaigns targeting sports enthusiasts.Client Engagement:

A Restaurant Manager makes sure the restaurant runs smoothly. They hire and train staff following company policies. In addition, Restaurant Managers speak with customers about any concerns or problems, while also creating work schedules.

Key Accountabilities 1. Sales: Accept leads generated from in-branch lead generators as well as warm leads provided by the bank from the database as well as generate own leads. Make appointments, explore the customers financial needs in life-related investment and insurance needs areas, select appropriate product to meet these needs from the companys product range, gain customer agreement to purchase, accurately complete sales documentation.2. Incentive programs: Cascade the incentive programs & ensure complete success in implementation of the same3. Sales completion process: Responsible for sales completion by facilitating completion of medical reports & ensuring prompt issue of policy document4. Cross Sell/ Up-Sell: Build a good customer base in order to explore opportunities to cross-sell & up-sell, Obtain referral to further prospects where appropriate.5. Relationship Building: Build long term relationship with the bank staff & clients by responding appropriately to all bank/client queries either directly received or forwarded by the service company. 6. Customer Relationship Management: Arrange meetings of banks branch managers & staff with existing clients at least once a year, acknowledging birthdays & anniversaries to review their financial circumstances & life insurance needs as well as to obtain referrals to further prospects.7. After Sales Service: Accept & follow up on suggestions, request & complaints received from clients, ensure claim requests are serviced8. Performance review: Proactively ensure performance review by submitting various sales reports as per agreed frequencies in order to ensure performance targets are achieved & exceeded, ensure meetings with manager to agree on targets & to review performance. 9. Supporting colleagues & bank sales team: Support other Relationship Managers and the bank sales team requested by the sales manager by coaching them in company knowledge, accompanying them on client visits.

Candidate having good domain knowledge of Microsoft Windows, Ms-office. Expertise in handing ONLINE / OFFLINE product support and troubleshooting along with Implementation and Training in Tally Prime. Efficient at managing multiple tasks and client accounts. Ability to work effectively with cross-functional teams. Ability to identify and capitalize on sales opportunities. and nurture relationships with existing clients. Understand client needs and provide ongoing support and solutions. Ensure timely delivery of services and products Conduct regular follow-ups and client meetings Collaborate with internal teams to improve customer service. Maintain accurate records of client interactions and transactions

Job Title: Service Centre Manager- Two wheelerCompany: VFix Bike Care SpeedForce FranchiseLocation: Margao, GoaJob Type: Full-timeAbout VFix Bike Care:VFix Bike Care is a proud franchise of SpeedForce, Indias leading two-wheeler service chain with a network of over 300 workshops across the country. At VFix, we are committed to delivering exceptional service, top-quality repairs, and a customer-first experience in Margao, Goa.Key Responsibilities:1. Customer Service Excellence: Greet and assist customers professionally, addressing all queries and concerns with clarity and courtesy.2. Workshop Operations Management: Oversee daily workshop functions including job scheduling, task allocation, and workflow optimization.3. Spare Parts Management: Monitor stock levels, place timely orders, and ensure availability of essential spare parts.4. Cash & Billing Management: Handle cash and digital payments accurately; maintain billing records as per company policy.5. Technical Guidance: Support and supervise mechanics to ensure quality repair work and timely service delivery.6. Quality Control: Conduct regular inspections to ensure all work meets SpeedForce service standards.7. Administrative Support: Maintain service records, job cards, and assist with general administrative duties.8. Safety Compliance: Enforce workshop safety guidelines to ensure a safe and efficient work environment.Salary & Benefits: Salary Range: 15,000 18,000 per month Incentives: Attractive sales commission on service upselling and spare part salesHow to Apply:Interested candidates can send their CV via WhatsApp to: 9511804957 or email vfixbike@gmail.comJoin our team and grow your career with one of Goas most trusted names in two-wheeler servicing!